2017 Ford TRANSIT Manufacturer communications & TSBs.Page 1
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 217, ordered newest first. Dated records on this page: Feb 22, 2019–Aug 18, 2026.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Aug 18, 2026Service Bulletin/Repair Instructions
SSM 55098
NHTSA communication ID: 11036338
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the exhaust gas sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute age requirement. There is an all-new "PCM Catalytic Converter Age Evaluation" application within the latest version of the Ford Diagnosis and Repair System (FDRS). Use this new FDRS application to determine the age (in minutes) of the DOC. If the age is less than 120 minutes, perform manual regenerations to increase the catalyst age counter to satisfy the monitor age requirement. If further assistance is needed, contact the technical assistance center (TAC). Note: this article only applies to the EGS monitor. Problems with other vehicle monitors not running successfully must be addressed using normal diagnostics located i
Source components: ENGINE · POWER TRAIN · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may not pass a state smog test due to the exhaust gas system (EGS) monitor that will not run after completing the Exhaust Gas Sensor drive cycle located within Section 2 of the Powertrain Control/Emissions Diagnostics (PC/ED) Manual > Drive Cycles. This may be due to the vehicles diesel oxidation catalyst (DOC) age counter being under the 120-minute requirement. Engineering is investigating this issue and working on a solution.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
Source components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING · BACK OVER PREVENTION: WARNINGS · LANE DEPARTURE: BLIND SPOT DETECTION · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2024-2024 Tranist- Keyless Entry Keypad and Master Code Retrieval. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in a plastic bag that is located in instrument panel pocket behind the steering wheel. During vehicle delivery, the card should be handed to the vehicle's owner. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2015-2019 Model Year Transit Vehicles Equipped With 3.2L Diesel Engine Exhaust Gas Temperature (EGT) Sensor Replacement. In affected vehicles, the Malfunction Indicator Light (MIL) may illuminate with DTC P04)B, P041C, and/or P041D and the vehicle may have 30% reduction of power due to a broken EGT sensor
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
NHTSA source summary · Original PDF not reviewed by Recallfolio
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2015-2024 Transit and 2023-2024 Transit Trail vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 22-2444 to add 2024 model year vehicles. Some 2015-2024 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2015-2019 Model Year Transit Vehicles with 3.2L Diesel Engine - Crankcase Ventilation Hose Assembly Replacement and Powertrain Control Module Software Update
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, DIESEL · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2023 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 22-2271 to update the vehicle model years affected. Some 2015-2023 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper. NOTE: The torsional damper will not resolve a vibration.
Source components: POWER TRAIN · POWER TRAIN:DRIVELINE:DRIVESHAFT · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2015-2023 Transit vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2022 Transit vehicles may experience a snap, click and/or pop noise from the door check when opening/closing the front door(s). This may be due to a cracked/broken door check and/or fastener. To correct the condition, follow the Service Procedure to inspect/replace the front door check and/or fastener.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 22-2175 to update the Issue, Action, and Service Procedure. Some 2015-2022 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (only), and U-joints at the transmission flange and rear driveshaft may experience a boom/hum/moan noise from the rear while driving. This noise is most noticeable at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio 121-128 km/h (75-80 mph) for 3.73 axle ratio 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise may also be present to a lesser degree at roughly half of the noted speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper. NOTE: The torsional damper will not resolve a vibration.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2022 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 20152022 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel only, and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds: * 112-121 km/h (7075 mph) for 4.10 axle ratio * 121-128 km/h (75-80 mph) for 3.73 axle ratio * 136-145 km/h (85-90 mph) for 3.31 axle ratio The noise or vibration may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by updating the ACM software to the latest level with the FDRS application. If the update does not resolve the concern, refer to the Workshop Manual. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
NHTSA source summary · Original PDF not reviewed by Recallfolio
2015-2022 Transit vehicles equipped with DRW have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description, found under OASIS additional information, is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by the following: If the existing ACM software level is at H1BT-14G298-GS or higher, update the ACM software with the FDRS application or, if the ACM software level is H1BT-14G298-GR or lower, it cannot be updated and the ACM will need to be replaced with the latest level part number.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel only, and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds: 112-121 km/h (70-75 mph) for 4.10 axle ratio, 121-128 km/h (75-80 mph) for 3.73 axle ratio, 136-145 km/h (85-90 mph) for 3.31 axle ratio. The noise or vibration may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear driveshaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles may exhibit uneven steering effort. This may be due to the steering column slider length. To correct the condition, follow the Service Procedure to adjust the steering column slider length.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2017-2019 Model Year Transit Vehicles with a 3.2L Diesel Engine EGR Cooler Replacement Vehicles Covered By This Program: The build date range for the affected vehicles was incorrectly listed as June 4, 2015 through October 24, 2019. The correct build date range is June 21, 2017 through October 24, 2019.
Source components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles equipped with a 3.7L engine and block heater may exhibit a repeat coolant leak from a deteriorated O-ring and/or intake manifold thermostat housing. This may be due to the block heater in the thermostat housing. To correct the condition, install a block heater service kit in the engine block.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2015-2019 Model Year Transit Vehicles with a 3.2L Diesel Engine EGR Cooler Replacement n some of the affected vehicles, the EGR cooler may crack and allow coolant to enter the combustion chamber when EGR is enabled. A cracked EGR cooler may cause malfunction indicator light (MIL) illumination, reduced power, engine overheating, white smoke from the exhaust, and/or coolant level low without an exterior leak.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017, 2015-2019 Transit vehicles equipped with a 3.2L engine and 2018-2020 F-150 vehicles equipped with a 3.0L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF and then reprogram the PCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This program extends the warranty coverage of the catalytic converter portion of the selective catalyst reduction (SCR) system for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under Emissions Recall 21E01. This program only applies if an SCR (converter) fault is detected and it is related to a diagnostic trouble code (DTC) P20EE identified after 21E01 has been performed. This is a one-time repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This program extends the warranty coverage of the rear nitrogen oxides (NOx) sensor for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under Emissions Recall 21 E01. This program only applies if a rear NOx sensor fault is detected an it is related to a diagnostic trouble codes (DTC) P229F identified after 21E01 has been performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This program extends the coverage of the front nitrogen oxides (NOx) sensor for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under emissions recall 21E01. This program oly applies if a front NOx sensor fault is detected and it is related to a diagnostic trouble code (DTC) P2201 identified after 21 E01 has bee performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.
Source components: POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2015-2021 Transit vehicles equipped with dual rear wheels (DRW) have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description found under OASIS additional information is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Transit vehicles built with manual sliding door(s) may have an incorrectly adjusted ajar switch. To correct this condition, follow the service procedure to readjust the ajar switch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 Transit vehicles built on or before 30-Nov-2020 may experience a slow fill condition and/or illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0171, P0174, P0451, P0455, P0456, P0496 and/or P1450. This may be due to a kinked evaporator emissions fresh air vent line. To correct this condition, follow the Service Procedure to attach a zip tie to the fresh air vent line.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles Selective Catalyst Reduction System Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the SCR. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this SCR fault previously masked by the software error and can light the MIL if faults are found to be present
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles â Rear NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front or rear nitrogen oxide (NOx) sensor or in the Selective Catalyst Reduction (SCR) system. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles â Front NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front NOx sensor. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles built on or before 31-Dec-2018 and some 2017-2018 E-Series vehicles equipped with a 6.8L engine built on or before 16-Jul-2018 using the Motorcraft Orange coolant may exhibit an engine or transmission overheat concern. This condition may be due to deposits from the engine coolant becoming trapped in the radiator preventing coolant flow. To correct the condition, flush the cooling system, replace the radiator and fill with Motocraft Yellow coolant.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Transit vehicles may experience difficulty opening and/or closing the manual sliding door that will require sliding door adjustment. When performing the sliding door adjustment procedure in Workshop Manual (WSM), Section 501-03, use the following updated torque specs. Step 12 = 70 Nm (52 ft-lb). Step 27 = 40 Nm (30 ft-lb). In step 18, apply Motorcraft Threadlock 262 (TA-26) to the nut before torqueing. The WSM is in the process of being updated to include these revisions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (SRW), and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds (112-121 km/h 7075 mph for 4.10 axle ratio, 121-128 km/h 75-80 mph for 3.73 axle ratio, and 136-145 km/h 85-90 mph for 3.31 axle ratio) and may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear drive shaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 Transit vehicles equipped with rear wheel drive (RWD), single rear wheel (SRW) and a U-joint at the transmission flange and rear driveshaft may experience a boom/hum/moan noise or vibration from the rear while driving. This noise or vibration is most prevalent at highway speeds (112-121 km/h 70-75 mph for 4.10 axle ratio, 121-128 km/h75-80 mph for 3.73 axle ratio, and 136-145 km/h 85-90 mph for 3.31 axle ratio) and may also be present to a lesser degree at roughly half of those speeds. This may be due to a 2nd order driveline frequency transmitted through the rear drive shaft, rear axle and into the body through the leaf springs. To correct the condition, follow the Service Procedure to install a driveshaft torsional damper.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 Transit high roof bus/passenger wagon vehicles may experience a loose or unseated headliner at the C and/or C 1/2 pillar(s) causing visible gaps. This may be due to a lack of retention capability of the headliner locator tabs to the pillar block pins. To correct the condition, install repair coupons to the headliner and replace the headliner air conditioning (A/C) vent foam gaskets.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · FUEL SYSTEM, DIESEL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles built on or before 31-Dec-2018 and some 2017-2018 E-450 vehicles equipped with a 6.8L engine built on or before 16-Jul-2018 using the Motorcraft Orange coolant may exhibit an engine overheat concern. This condition may be due to deposits from the engine coolant becoming trapped in the radiator preventing coolant flow. To correct the condition, flush the cooling system, replace the radiator and fill with Motocraft Yellow coolant.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped with a 3.0L engine, 2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48601 - 2015-2019 Transit - 3.2L Diesel - Loss Of Power During Driving Under Extreme Cold Weather Conditions Some 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may exhibit a concern about loss of power during driving under very cold weather conditions. This may be due to fuel waxing/gelling in the filter. Market fuel properties or improperly adjusted seasonal fuel may lead to early fuel filter waxing and restricting fuel flow to the engine. In order to rectify this extreme cold concern, a fuel filter thermal valve kit CK4Z-9B337-B can be installed. The kit improves the recirculation of warm engine return fuel inside the fuel filter to reduce waxing. Instructions on how to install this fuel filter thermal valve are contained within the kit. This is a customer pay upgrade only and not covered under warranty.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles equipped with a 3.5L or 3.7L engine may exhibit a lack of heat or uneven heat from side to side. This condition may be due to deposits from the engine coolant becoming trapped in the heater core. To correct the condition, flush the cooling system and replace the heater core.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This program extends the warranty coverage of the reductant heater and sender assembly to 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first. This program DOES NOT apply to vehicles that qualify for repairs under the New Vehicle Limited Warranty. Repairs for vehicles covered by New Vehicle Limited Warranty should be claimed using applicable Labor Operation Codes for the Workshop Manual procedure. Additionally, this program may be used multiple times as long as the vehicle is within time and mileage limits of the program. Once the program has expired, SPW and ESP may be eligible. If a vehicle has already exceeded either the time or mileage limits, this extended warranty coverage will last through October 31, 2020. Coverage is automatically transferred to subsequent owners.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48543 - 2015-2019 Transit - 3.2L Diesel - Overheat Due To Coolant Loss Without An External Coolant Leak Some 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may exhibit an overheat condition due to coolant loss without any external coolant leaks. This may be due to an internally leaking exhaust gas recirculation (EGR) cooler. To correct this condition, install revised EGR cooler CK4Z-9U433-B. Refer to Workshop Manual (WSM), Section 303-08. Use causal part 9U433 and applicable labor operations from Section 09 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles may exhibit poor air conditioning (A/C) performance. If the cause of this is found to be a refrigerant leak from the evaporator, this may be due to build up of contaminates inside the evaporator housing. To correct this concern, replace only the evaporator housing and install a cabin air filter as opposed to replacing the entire climate control housing assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles may exhibit poor air conditioning (A/C) performance. If the cause of this is found to be a refrigerant leak from the evaporator, it is recommended to replace only the evaporator case as opposed to the entire climate control housing assembly. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles may exhibit a concern where there is no 4th, 5th, or 6th gear engagement and MIL with DTC P07AA. If diagnostics lead to teardown, make sure to inspect the intermediate shafts mating splines in the rear planetary gear set for worn down/stripped splines. Refer to the Workshop Manual (WSM) diagnostics section 307-01 > DTC P07AA > Diagnosis By Symptom > Only gears R,1,2,3 > Overdrive clutch does not apply > Intermediate shaft. If the planetary splines are worn/stripped, replace as necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles may exhibit inoperative power door locks and/or power windows due to water intrusion in the door to body harness connector C339 (left) or C340 (right). If corrosion is found, service pigtails JU2Z-14S411-RA (gray) and JU2Z-14S411-PA (black) are released to service the body harness (female) side of the connector, without replacing the entire 14401 body harness. Service the pigtail(s) and replace the door harness as needed, while making sure the door to body accordion grommet ends and surrounding body plugs are properly seated to prevent future water intrusion. For claiming use causal part 14631 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a 2015-2017 Transit vehicle originally equipped with a rubber flexible coupling requires replacement of the driveshaft assembly and/or transmission output flange, refer to the parts catalog supersession information for a complete list of the required parts. The service strategy has changed, and these repairs must now be completed by installing a new driveshaft and transmission output flange coupled with a u-joint.
Source components: POWER TRAIN · POWER TRAIN:DRIVELINE:DRIVESHAFT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2015-2019 Transit vehicles equipped with dual rear wheels (DRWs) have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description found under OASIS additional information is common between Single Rear Wheel and DRW vehicles, and incorrectly reflects STOP functionality when applied to DRW units.
NHTSA source summary · Original PDF not reviewed by Recallfolio
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit High-Roof Bus/Passenger Wagon vehicles may experience a loose or unseated headliner at the C and/or C 1/2 pillar(s) causing visible gaps. This may be due to a lack of retention capability of the headliner locator tabs to the pillar block pins. To correct the condition, install repair coupons to the headliner and replace the headliner A/C vent foam gaskets.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles equipped with a 3.5L or 3.7L engine may exhibit a lack of heat or uneven heat from side to side. This condition may be due to deposits from the engine coolant becoming trapped in the heater core. To correct the condition, flush the cooling system and replace the heater core.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Transit vehicles built on or before 24-Jul-2018 may exhibit various drivability concerns including difficulty starting, misfires and/or an illuminated MIL with diagnostic trouble codes (DTCs) P00BD, P1247, P1548, P061B, P2195, P2198, P2196, P2197, P0171, P0172, P0174, P0175, P0131 and/or P162F stored in the powertrain control module (PCM). This may be due to undesired water entry into the engine compartment directly over powertrain components. To resolve this condition, install updated water management hardware and/or a revised air cleaner cover.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When removing and installing a 2015-2019 Transit front subframe, the cage nuts located in the body of the vehicle may become damaged. If the nut spins in its cage when removing or installing the attachment bolts, the nut can be held with a socket through an access hole in the vehicles frame member. It may be necessary to bend the tabs of the cage up and away from the nut to allow socket placement. The cage nut has been released as a service part (CK4Z-61105A38-A) and can be replaced if damaged. The replacement nut can be removed from its cage and installed in the vehicle's original cage. It is not required to replace the cage as it is welded to the interior of the vehicles frame member.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit High Roof Bus/Passenger Wagon vehicles may have a headliner that does not stay seated at the C and/or C and half pillar hard trim. A permanent repair solution for the existing headliners has been developed and is expected to be available via TSB by late 2nd quarter 2019. Continue to monitor OASIS for updates. In preparation for the TSB repair, encourage your parts department to locally source 3M 04747 Super Repair Adhesive and mixing nozzles 3M 38191 (12 pack) or 38193 (50 pack) if you anticipate performing the upcoming repair. Do not fabricate alternative headliner attachment methods as an interim repair. Headliner retention in these areas is intentionally delicate to allow for proper side curtain airbag deployment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may exhibit Drive To Clean maintenance messages and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2459, P2463, and/or P246C. Vehicles may also exhibit frequent automatic exhaust regeneration attempts. This may be due to vehicles being used in stationary or off-highway, low speed applications. If automatic regeneration attempts are unsuccessful, these symptoms may be a result of soot accumulation in the diesel particulate filter (DPF). These vehicles may benefit from operator commanded regeneration (OCR) capability so complete regeneration cycles may be performed in a stationary setting. Some 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may exhibit Drive To Clean maintenance messages and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2459, P2463, and/or P246C. Vehicles may also exhibit frequent automatic exhaust regeneration attempts. This may be due to vehicles being used in stationary or off-highway, low speed applications. If automatic regeneration attempts are unsuccessful, these symptoms may be a result of soot accumulation in the diesel particulate filter (DPF). These vehicles may benefit from operator commanded regeneration (OCR) capability so complete regeneration cycles may be performed in a stationary setting.