The vehicle dossier US · 2011
2011 Ford
F-250 SDProblems & recalls
122 distinct owner reports in the NHTSA snapshot. Steering appears in 47 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 122 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 10 years with reports.
34,500 miles is the median among 113 reports with usable mileage. The middle half spans 22,000–76,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
1 recall campaign on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
EQUIPMENTCampaign 20E090000
Reported concern
Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.
Manufacturer’s stated response
Icon will notify owners, and dealers will install a new shock assembly with a revised foam ring and steel support disc, free of charge. The recall began December 21, 2020. Owners may contact Icon customer service at 1-951-689-4266.
Read campaign 20E090000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
163 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
SSM 54601Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypa…NHTSA ID 11029052
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
Components: ELECTRICAL SYSTEM · STRUCTURE:BODY · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11029052 at NHTSA24L05Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified VehiclesNHTSA ID 11022355
Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles
Components: ENGINE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11022355 at NHTSASSM 52476All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles own…NHTSA ID 10254138
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
Components: EQUIPMENT. Confirm detailed applicability in the original document.
Source record 10254138 at NHTSA22N14 S1Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074 Adding owner letter and corrected dealer bulletin. First …NHTSA ID 10249483
Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074 Adding owner letter and corrected dealer bulletin. First Part submitted 11/01/23
Components: ENGINE · UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 10249483 at NHTSA23B63Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with 6.7L Diesel Engine State Inspection and Maintenance Testing Failure Due to DTCs P2073 and/or P2074NHTSA ID 10248068
Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with 6.7L Diesel Engine State Inspection and Maintenance Testing Failure Due to DTCs P2073 and/or P2074
Components: BACK OVER PREVENTION · POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Confirm detailed applicability in the original document.
Source record 10248068 at NHTSA22N14 S1Customer Satisfaction Program 22N14 â Supplement #1 Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine - State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074NHTSA ID 10244684
Customer Satisfaction Program 22N14 â Supplement #1 Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine - State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074
Components: BACK OVER PREVENTION:SOFTWARE · POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10244684 at NHTSASSM 516912011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbon…NHTSA ID 10237789
2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10237789 at NHTSASSM 51536For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identif…NHTSA ID 10235153
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Components: STRUCTURE. Confirm detailed applicability in the original document.
Source record 10235153 at NHTSASSM 51251Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mec…NHTSA ID 10228867
Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 ðF (65 ðC) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.
Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.
Source record 10228867 at NHTSA22N14Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine Powertrain Control Module Reprograming for Inspection and Maintenance TestingNHTSA ID 10222521
Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine Powertrain Control Module Reprograming for Inspection and Maintenance Testing
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 10222521 at NHTSA21M04Certain 2011-2014 Model Year Super Duty Vehicles Equipped with a 6.7L Diesel Engine Exhaust Gas Recirculation Cooler with Diagnostic Trouble Codes P0401 and/or P2457 - In some of the affected vehicles, customers may experience …NHTSA ID 10211955
Certain 2011-2014 Model Year Super Duty Vehicles Equipped with a 6.7L Diesel Engine Exhaust Gas Recirculation Cooler with Diagnostic Trouble Codes P0401 and/or P2457 - In some of the affected vehicles, customers may experience an illuminated malfunction indicator light due to the EGR cooler becoming plugged with hydrocarbon or soot at high mileage. Diagnostic trouble codes (DTCâÂÂs) for EGR cooler efficiency below threshold (DTC P0401) and/or insufficient EGR flow at idle (DTC P2457) are stored when the malfunction indicator light is illuminated.
Components: ENGINE AND ENGINE COOLING. Confirm detailed applicability in the original document.
Source record 10211955 at NHTSASSM 506362011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbon…NHTSA ID 10209384
2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
Components: ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. Confirm detailed applicability in the original document.
Source record 10209384 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Vehicle Commanded Engine ShutdownRQ14005
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Recorded closure: Mar 15, 2016
Campaign reference in the source: 15V175000
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