The manufacturer’s record · Page 6 of 6

2020 Chrysler PACIFICA
Manufacturer communications & TSBs.Page 6

Original record summaries, dates and identifiers for this model-year. Records 501–551 of 551, ordered newest first. Dated records on this page: Mar 5, 2016–Jun 5, 2020.

Back to 2020 Chrysler PACIFICA problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Jun 5, 2020Service Bulletin/Repair Instructions

08-062-20

NHTSA communication ID: 10177526

NHTSA source summary · Original PDF not reviewed by Recallfolio

Notification Tone Change for Pedestrian Alert System This bulletin serves as awareness for a new sound notification for the Pedestrian Alert System. The customer may report an abnormal noise from the front or rear of the vehicle when stopped, or when accelerating at speeds below 40 kph (25 mph) (in drive) and speeds below 11 kph (7 mph) (in reverse).

Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.

Source record 10177526 at NHTSA
Jun 3, 2020Service Bulletin/Repair Instructions

S2008000077

NHTSA communication ID: 10177471

NHTSA source summary · Original PDF not reviewed by Recallfolio

VP2R Radio Clock Not Keeping Time

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10177471 at NHTSA
May 29, 2020Service Bulletin/Repair Instructions

S2023000030

NHTSA communication ID: 10176549

NHTSA source summary · Original PDF not reviewed by Recallfolio

Squeak Noise Opening Or Closing Front Door

Source components: STRUCTURE:BODY:DOOR.

Source record 10176549 at NHTSA
May 28, 2020Service Bulletin/Repair Instructions

S1909000002

NHTSA communication ID: 10176546

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer complaint may include an overfilled engine crankcase after an oil change.

Source components: ENGINE · EQUIPMENT.

Source record 10176546 at NHTSA
May 22, 2020Service Bulletin/Repair Instructions

S2008000073

NHTSA communication ID: 10176540

NHTSA source summary · Original PDF not reviewed by Recallfolio

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10176540 at NHTSA
May 7, 2020Service Bulletin/Repair Instructions

S2008000066

NHTSA communication ID: 10176522

NHTSA source summary · Original PDF not reviewed by Recallfolio

LED Front Fog Lamps Flicker, Intermittently Illuminate, Operate Dimly Or Not Illuminating

Source components: EQUIPMENT:ELECTRICAL · EXTERIOR LIGHTING:FOG LIGHTS · VISIBILITY.

Source record 10176522 at NHTSA
May 6, 2020Service Bulletin/Repair Instructions

S1908000174

NHTSA communication ID: 10176519

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Black At Vehicle Startup After A Sleep Cycle

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10176519 at NHTSA
May 6, 2020Service Bulletin/Repair Instructions

9004257

NHTSA communication ID: 10176472

NHTSA source summary · Original PDF not reviewed by Recallfolio

FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil.

Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.

Source record 10176472 at NHTSA
Apr 30, 2020Service Bulletin/Repair Instructions

23-015-20

NHTSA communication ID: 10175743

NHTSA source summary · Original PDF not reviewed by Recallfolio

Disinfectant Solution Recommended for COVID-19

Source components: EQUIPMENT · STRUCTURE.

Source record 10175743 at NHTSA
Apr 30, 2020Service Bulletin/Repair Instructions

S1808000152

NHTSA communication ID: 10175698

NHTSA source summary · Original PDF not reviewed by Recallfolio

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance

Source components: ELECTRICAL SYSTEM.

Source record 10175698 at NHTSA
Apr 28, 2020Service Bulletin/Repair Instructions

S2008000060

NHTSA communication ID: 10175689

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Issues With iPhone 11

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10175689 at NHTSA
Apr 28, 2020Service Bulletin/Repair Instructions

S2008000059

NHTSA communication ID: 10175688

NHTSA source summary · Original PDF not reviewed by Recallfolio

Error Code 20 Message On the Radio Screen

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10175688 at NHTSA
Apr 22, 2020Service Bulletin/Repair Instructions

08-049-20

NHTSA communication ID: 10175735

NHTSA source summary · Original PDF not reviewed by Recallfolio

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10175735 at NHTSA
Apr 22, 2020Service Bulletin/Repair Instructions

9004244

NHTSA communication ID: 10175623

NHTSA source summary · Original PDF not reviewed by Recallfolio

COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks

Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.

Source record 10175623 at NHTSA
Apr 21, 2020Service Bulletin/Repair Instructions

18-039-20

NHTSA communication ID: 10175733

NHTSA source summary · Original PDF not reviewed by Recallfolio

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

Source components: FUEL SYSTEM, GASOLINE.

Source record 10175733 at NHTSA
Apr 17, 2020Service Bulletin/Repair Instructions

S2019000002

NHTSA communication ID: 10175674

NHTSA source summary · Original PDF not reviewed by Recallfolio

Hands On Steering Wheel Message In EVIC

Source components: STEERING.

Source record 10175674 at NHTSA
Apr 8, 2020Service Bulletin/Repair Instructions

S2008000045

NHTSA communication ID: 10175662

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apps Or Icons Grayed Out

Source components: ELECTRICAL SYSTEM.

Source record 10175662 at NHTSA
Mar 28, 2020Service Bulletin/Repair Instructions

S1808000175

NHTSA communication ID: 10175505

NHTSA source summary · Original PDF not reviewed by Recallfolio

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set

Source components: EXTERIOR LIGHTING.

Source record 10175505 at NHTSA
Mar 28, 2020Service Bulletin/Repair Instructions

S1908000208

NHTSA communication ID: 10175504

NHTSA source summary · Original PDF not reviewed by Recallfolio

Satellite Radio Inoperative Radio Has Code B156B-13.

Source components: EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10175504 at NHTSA
Mar 28, 2020Service Bulletin/Repair Instructions

S1808000175

NHTSA communication ID: 10175092

NHTSA source summary · Original PDF not reviewed by Recallfolio

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set

Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.

Source record 10175092 at NHTSA
Mar 28, 2020Service Bulletin/Repair Instructions

S1908000208

NHTSA communication ID: 10175091

NHTSA source summary · Original PDF not reviewed by Recallfolio

Satellite Radio Inoperative Radio Has Code B156B-13.

Source components: EQUIPMENT.

Source record 10175091 at NHTSA
Mar 28, 2020Service Bulletin/Repair Instructions

S1808000175

NHTSA communication ID: 10174172

NHTSA source summary · Original PDF not reviewed by Recallfolio

LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set

Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · VISIBILITY.

Source record 10174172 at NHTSA
Mar 28, 2020Service Bulletin/Repair Instructions

S1908000208

NHTSA communication ID: 10174171

NHTSA source summary · Original PDF not reviewed by Recallfolio

Satellite Radio Inoperative Radio Has Code B156B-13.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10174171 at NHTSA
Mar 25, 2020Service Bulletin/Repair Instructions

19-001-20

NHTSA communication ID: 10175577

NHTSA source summary · Original PDF not reviewed by Recallfolio

Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.

Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY · POWER TRAIN · STEERING · WHEELS.

Source record 10175577 at NHTSA
Mar 25, 2020Service Bulletin/Repair Instructions

19-001-20

NHTSA communication ID: 10175164

NHTSA source summary · Original PDF not reviewed by Recallfolio

Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.

Source components: POWER TRAIN · STEERING · WHEELS.

Source record 10175164 at NHTSA
Mar 25, 2020Service Bulletin/Repair Instructions

19-001-20

NHTSA communication ID: 10174244

NHTSA source summary · Original PDF not reviewed by Recallfolio

Humming Sound When Turning At Low Speed This bulletin involves inspecting and replacing the electric power steering gear if necessary. The customer may notice there is a loud ?hum? sound, as the steering wheel is turned at low (parking lot) speeds.?Hum? sound is more noticeable while turning the steering wheel clockwise.

Source components: STEERING.

Source record 10174244 at NHTSA
Mar 5, 2020Service Bulletin/Repair Instructions

S2023000015

NHTSA communication ID: 10175472

NHTSA source summary · Original PDF not reviewed by Recallfolio

Power Sliding Door Window Will Not Power Closed

Source components: VISIBILITY.

Source record 10175472 at NHTSA
Mar 5, 2020Service Bulletin/Repair Instructions

S2023000015

NHTSA communication ID: 10175060

NHTSA source summary · Original PDF not reviewed by Recallfolio

Power Sliding Door Window Will Not Power Closed

Source components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.

Source record 10175060 at NHTSA
Mar 5, 2020Service Bulletin/Repair Instructions

S2023000015

NHTSA communication ID: 10174140

NHTSA source summary · Original PDF not reviewed by Recallfolio

Power Sliding Door Window Will Not Power Closed

Source components: POWER TRAIN · VEHICLE SPEED CONTROL.

Source record 10174140 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

9003644

NHTSA communication ID: 10175424

NHTSA source summary · Original PDF not reviewed by Recallfolio

BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.

Source components: STRUCTURE:BODY:DOOR.

Source record 10175424 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

9003644

NHTSA communication ID: 10175012

NHTSA source summary · Original PDF not reviewed by Recallfolio

BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.

Source components: VEHICLE SPEED CONTROL.

Source record 10175012 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

9003644

NHTSA communication ID: 10174092

NHTSA source summary · Original PDF not reviewed by Recallfolio

BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.

Source components: STRUCTURE.

Source record 10174092 at NHTSA
Feb 26, 2020Service Bulletin/Repair Instructions

S2008000013

NHTSA communication ID: 10173328

NHTSA source summary · Original PDF not reviewed by Recallfolio

Key Programming, Security Pin Request, Pin Invalid

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10173328 at NHTSA
Feb 26, 2020Service Bulletin/Repair Instructions

9004223

NHTSA communication ID: 10173284

NHTSA source summary · Original PDF not reviewed by Recallfolio

BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover by trimming 3mm of rubber on left side & bottom. ?WK ? Jeep Grand Cherokee ?WD ? Dodge Durango WK/WD NOTE:A vent kit is being created now and will replace the existing tube with a longer one and add an elbow to it for routing (availability is TBD).

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE AND ENGINE COOLING.

Source record 10173284 at NHTSA
Feb 24, 2020Service Bulletin/Repair Instructions

S1805000006

NHTSA communication ID: 10173320

NHTSA source summary · Original PDF not reviewed by Recallfolio

ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE

Source components: ELECTRICAL SYSTEM.

Source record 10173320 at NHTSA
Feb 22, 2020Service Bulletin/Repair Instructions

S1408000384

NHTSA communication ID: 10173323

NHTSA source summary · Original PDF not reviewed by Recallfolio

Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles

Source components: ELECTRICAL SYSTEM.

Source record 10173323 at NHTSA
Feb 12, 2020Service Bulletin/Repair Instructions

S1723000001

NHTSA communication ID: 10173314

NHTSA source summary · Original PDF not reviewed by Recallfolio

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

Source components: VISIBILITY.

Source record 10173314 at NHTSA
Feb 12, 2020Service Bulletin/Repair Instructions

S1623000028

NHTSA communication ID: 10173313

NHTSA source summary · Original PDF not reviewed by Recallfolio

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

Source components: VISIBILITY.

Source record 10173313 at NHTSA
Feb 8, 2020Service Bulletin/Repair Instructions

S1908000174

NHTSA communication ID: 10173309

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Black At Vehicle Startup After A Sleep Cycle

Source components: EQUIPMENT.

Source record 10173309 at NHTSA
Feb 6, 2020Service Bulletin/Repair Instructions

S2008000010

NHTSA communication ID: 10173305

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

Source components: EQUIPMENT.

Source record 10173305 at NHTSA
Jan 1, 2020Service Bulletin/Repair Instructions

S2208000020

NHTSA communication ID: 10222939

NHTSA source summary · Original PDF not reviewed by Recallfolio

EV Mode Unavailable, Cluster Message Displayed Vehicle In Fuel And Oil Refresh Mode

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10222939 at NHTSA
Dec 14, 2019Service Bulletin/Repair Instructions

08-124-19

NHTSA communication ID: 10170389

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10170389 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

9003730

NHTSA communication ID: 10220007

NHTSA source summary · Original PDF not reviewed by Recallfolio

SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.

Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE · POWER TRAIN · WHEELS.

Source record 10220007 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

9003730

NHTSA communication ID: 10169155

NHTSA source summary · Original PDF not reviewed by Recallfolio

SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.

Source record 10169155 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

1808919

NHTSA communication ID: 10220071

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE AND ENGINE COOLING.

Source record 10220071 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

18-089-19

NHTSA communication ID: 10169219

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE · FUEL SYSTEM, GASOLINE.

Source record 10169219 at NHTSA
Oct 23, 2019Service Bulletin/Repair Instructions

9004155

NHTSA communication ID: 10168391

NHTSA source summary · Original PDF not reviewed by Recallfolio

ARMREST, Front Seat For concern of front seat armrest cannot be adjusted to different positions by pressing on the button and/or is not retaining desired position on 2020 RU, please contact Christian Sanchez at (248) 550-4933 or christian.sanchez@fcagroup.com If no response in 15 minutes, proceed with repair.

Source components: SEATS.

Source record 10168391 at NHTSA
Oct 17, 2019Service Bulletin/Repair Instructions

9004150

NHTSA communication ID: 10168388

NHTSA source summary · Original PDF not reviewed by Recallfolio

SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.

Source record 10168388 at NHTSA
Aug 22, 2019Service Bulletin/Repair Instructions

04-001-19

NHTSA communication ID: 10166589

NHTSA source summary · Original PDF not reviewed by Recallfolio

Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

Source components: ENGINE.

Source record 10166589 at NHTSA
Mar 5, 2016Service Bulletin/Repair Instructions

2301216

NHTSA communication ID: 10219706

NHTSA source summary · Original PDF not reviewed by Recallfolio

Magnesium Inner Liftgate Repair And Appearance Characteristics

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10219706 at NHTSA
Mar 5, 2016Service Bulletin/Repair Instructions

23-012-16

NHTSA communication ID: 10209577

NHTSA source summary · Original PDF not reviewed by Recallfolio

Magnesium Inner Liftgate Repair And Appearance Characteristics

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS.

Source record 10209577 at NHTSA