The manufacturer’s record · Page 4 of 6

2020 Chrysler PACIFICA
Manufacturer communications & TSBs.Page 4

Original record summaries, dates and identifiers for this model-year. Records 301–400 of 551, ordered newest first. Dated records on this page: Jan 13, 2021–May 28, 2021.

Back to 2020 Chrysler PACIFICA problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

May 28, 2021Service Bulletin/Repair Instructions

S2108000127 Rev.

NHTSA communication ID: 10198400

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Reboot Continually

Source components: EQUIPMENT.

Source record 10198400 at NHTSA
May 28, 2021Service Bulletin/Repair Instructions

S2108000130

NHTSA communication ID: 10198399

NHTSA source summary · Original PDF not reviewed by Recallfolio

Bubbles Or Delamination On The Radio Display

Source components: EQUIPMENT.

Source record 10198399 at NHTSA
May 27, 2021Service Bulletin/Repair Instructions

S2108000119

NHTSA communication ID: 10230056

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

Source components: EQUIPMENT:ELECTRICAL.

Source record 10230056 at NHTSA
May 27, 2021Service Bulletin/Repair Instructions

S2108000119

NHTSA communication ID: 10223444

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

Source components: ELECTRICAL SYSTEM.

Source record 10223444 at NHTSA
May 27, 2021Service Bulletin/Repair Instructions

S2108000119

NHTSA communication ID: 10223284

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223284 at NHTSA
May 27, 2021Service Bulletin/Repair Instructions

S2108000119

NHTSA communication ID: 10198378

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected

Source components: EQUIPMENT.

Source record 10198378 at NHTSA
May 25, 2021Service Bulletin/Repair Instructions

S2108000127

NHTSA communication ID: 10230066

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Reboot Continually

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10230066 at NHTSA
May 25, 2021Service Bulletin/Repair Instructions

S2108000127

NHTSA communication ID: 10223454

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Reboot Continually

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223454 at NHTSA
May 25, 2021Service Bulletin/Repair Instructions

S2108000127

NHTSA communication ID: 10223294

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Reboot Continually

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223294 at NHTSA
May 25, 2021Service Bulletin/Repair Instructions

S2108000127

NHTSA communication ID: 10198388

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Reboot Continually

Source components: EQUIPMENT.

Source record 10198388 at NHTSA
May 24, 2021Service Bulletin/Repair Instructions

S2118000009

NHTSA communication ID: 10230058

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Source components: ENGINE AND ENGINE COOLING.

Source record 10230058 at NHTSA
May 24, 2021Service Bulletin/Repair Instructions

S2118000009

NHTSA communication ID: 10223446

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Source components: ENGINE AND ENGINE COOLING.

Source record 10223446 at NHTSA
May 24, 2021Service Bulletin/Repair Instructions

S2118000009

NHTSA communication ID: 10223286

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Source components: ENGINE AND ENGINE COOLING.

Source record 10223286 at NHTSA
May 24, 2021Service Bulletin/Repair Instructions

S2118000009

NHTSA communication ID: 10198380

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer complains of a MIL-on condition. Upon further inspection, there is a Diagnostic Trouble Code (DTC) P0128 Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature) set in the PCM.

Source components: ENGINE AND ENGINE COOLING.

Source record 10198380 at NHTSA
May 22, 2021Service Bulletin/Repair Instructions

S2008000010

NHTSA communication ID: 10230054

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

Source components: EQUIPMENT:ELECTRICAL.

Source record 10230054 at NHTSA
May 22, 2021Service Bulletin/Repair Instructions

S2008000010

NHTSA communication ID: 10223442

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

Source components: EQUIPMENT:ELECTRICAL.

Source record 10223442 at NHTSA
May 22, 2021Service Bulletin/Repair Instructions

S2008000010

NHTSA communication ID: 10223282

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

Source components: ELECTRICAL SYSTEM.

Source record 10223282 at NHTSA
May 22, 2021Service Bulletin/Repair Instructions

S2008000010 Rev.

NHTSA communication ID: 10198376

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

Source components: ELECTRICAL SYSTEM.

Source record 10198376 at NHTSA
May 19, 2021Service Bulletin/Repair Instructions

S2108000120

NHTSA communication ID: 10230048

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Volume Uncontrollable Or Changing On Its Own

Source components: EQUIPMENT:ELECTRICAL.

Source record 10230048 at NHTSA
May 19, 2021Service Bulletin/Repair Instructions

S2108000120

NHTSA communication ID: 10223436

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Volume Uncontrollable Or Changing On Its Own

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223436 at NHTSA
May 19, 2021Service Bulletin/Repair Instructions

S2108000120

NHTSA communication ID: 10223276

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Volume Uncontrollable Or Changing On Its Own

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223276 at NHTSA
May 19, 2021Service Bulletin/Repair Instructions

S2108000120

NHTSA communication ID: 10198370

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Volume Uncontrollable Or Changing On Its Own

Source components: EQUIPMENT.

Source record 10198370 at NHTSA
May 12, 2021Service Bulletin/Repair Instructions

S2108000098

NHTSA communication ID: 10230032

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Freeze, Blank Screen And Reset

Source components: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.

Source record 10230032 at NHTSA
May 12, 2021Service Bulletin/Repair Instructions

S2108000098

NHTSA communication ID: 10223420

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Freeze, Blank Screen And Reset

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223420 at NHTSA
May 12, 2021Service Bulletin/Repair Instructions

S2108000098

NHTSA communication ID: 10223260

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Freeze, Blank Screen And Reset

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223260 at NHTSA
May 12, 2021Service Bulletin/Repair Instructions

S2108000098 Rev.

NHTSA communication ID: 10198354

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Freeze, Blank Screen And Reset

Source components: EQUIPMENT.

Source record 10198354 at NHTSA
May 11, 2021Service Bulletin/Repair Instructions

S1809000007

NHTSA communication ID: 10230029

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Complaint May Include Engine Oil Leak Or Consumption

Source components: ENGINE.

Source record 10230029 at NHTSA
May 11, 2021Service Bulletin/Repair Instructions

S2008000011

NHTSA communication ID: 10230028

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10230028 at NHTSA
May 11, 2021Service Bulletin/Repair Instructions

S1809000007

NHTSA communication ID: 10223417

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Complaint May Include Engine Oil Leak Or Consumption

Source components: ENGINE AND ENGINE COOLING.

Source record 10223417 at NHTSA
May 11, 2021Service Bulletin/Repair Instructions

S2008000011

NHTSA communication ID: 10223416

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223416 at NHTSA
May 11, 2021Service Bulletin/Repair Instructions

S1809000007

NHTSA communication ID: 10223257

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Complaint May Include Engine Oil Leak Or Consumption

Source components: ENGINE.

Source record 10223257 at NHTSA
May 11, 2021Service Bulletin/Repair Instructions

S2008000011

NHTSA communication ID: 10223256

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10223256 at NHTSA
May 11, 2021Service Bulletin/Repair Instructions

S1809000007 Rev.

NHTSA communication ID: 10198351

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Complaint May Include Engine Oil Leak Or Consumption

Source components: ENGINE AND ENGINE COOLING.

Source record 10198351 at NHTSA
May 11, 2021Service Bulletin/Repair Instructions

S2008000011 Rev.

NHTSA communication ID: 10198350

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: EQUIPMENT.

Source record 10198350 at NHTSA
May 4, 2021Service Bulletin/Repair Instructions

S2108000107

NHTSA communication ID: 10230013

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rolling Auto Door Locks Stopped Operating After Recent Service Repairs

Source components: LATCHES/LOCKS/LINKAGES.

Source record 10230013 at NHTSA
May 4, 2021Service Bulletin/Repair Instructions

S2108000107

NHTSA communication ID: 10223401

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rolling Auto Door Locks Stopped Operating After Recent Service Repairs

Source components: LATCHES/LOCKS/LINKAGES:DOORS:LOCK.

Source record 10223401 at NHTSA
May 4, 2021Service Bulletin/Repair Instructions

S2108000107

NHTSA communication ID: 10223241

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rolling Auto Door Locks Stopped Operating After Recent Service Repairs

Source components: VEHICLE SPEED CONTROL.

Source record 10223241 at NHTSA
May 4, 2021Service Bulletin/Repair Instructions

S2108000107

NHTSA communication ID: 10198335

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rolling Auto Door Locks Stopped Operating After Recent Service Repairs

Source components: LATCHES/LOCKS/LINKAGES.

Source record 10198335 at NHTSA
Apr 30, 2021Service Bulletin/Repair Instructions

S2123000026

NHTSA communication ID: 10221175

NHTSA source summary · Original PDF not reviewed by Recallfolio

ACC Not Available Message Instrument Cluster

Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10221175 at NHTSA
Apr 30, 2021Service Bulletin/Repair Instructions

S2123000026

NHTSA communication ID: 10194028

NHTSA source summary · Original PDF not reviewed by Recallfolio

ACC Not Available Message Instrument Cluster

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10194028 at NHTSA
Apr 24, 2021Service Bulletin/Repair Instructions

S1708000118

NHTSA communication ID: 10221164

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

Source components: ELECTRICAL SYSTEM.

Source record 10221164 at NHTSA
Apr 24, 2021Service Bulletin/Repair Instructions

S1908000107

NHTSA communication ID: 10221161

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10221161 at NHTSA
Apr 24, 2021Service Bulletin/Repair Instructions

S1708000118 Rev.

NHTSA communication ID: 10194017

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

Source components: EQUIPMENT:ELECTRICAL.

Source record 10194017 at NHTSA
Apr 24, 2021Service Bulletin/Repair Instructions

S1908000107 Rev.

NHTSA communication ID: 10194014

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10194014 at NHTSA
Apr 23, 2021Service Bulletin/Repair Instructions

0806221

NHTSA communication ID: 10221209

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

Source components: AIR BAGS · ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN · VEHICLE SPEED CONTROL · VISIBILITY · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.

Source record 10221209 at NHTSA
Apr 23, 2021Service Bulletin/Repair Instructions

08-062-21

NHTSA communication ID: 10194062

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Driver Door Module (DDM) and Passenger Door Module (PDM) Updates This bulletin involves reprogramming the DDM and PDM with the latest available software. This software is for vehicles on the RRT VIN List is to improve the function and reliability of the power windows operation.

Source components: AIR BAGS · ELECTRICAL SYSTEM · POWER TRAIN · VEHICLE SPEED CONTROL · VISIBILITY.

Source record 10194062 at NHTSA
Apr 21, 2021Service Bulletin/Repair Instructions

S2108000098

NHTSA communication ID: 10221177

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Freeze, Blank Screen And Reset

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10221177 at NHTSA
Apr 21, 2021Service Bulletin/Repair Instructions

S2108000098

NHTSA communication ID: 10194030

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Freeze, Blank Screen And Reset

Source components: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.

Source record 10194030 at NHTSA
Apr 17, 2021Service Bulletin/Repair Instructions

S1608000226

NHTSA communication ID: 10221153

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10221153 at NHTSA
Apr 16, 2021Service Bulletin/Repair Instructions

S16080002261

NHTSA communication ID: 10221152

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Tester Warranty Code Procedures, Medtronic Update Process

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10221152 at NHTSA
Apr 16, 2021Service Bulletin/Repair Instructions

S1821000001

NHTSA communication ID: 10221150

NHTSA source summary · Original PDF not reviewed by Recallfolio

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

Source components: POWER TRAIN.

Source record 10221150 at NHTSA
Apr 10, 2021Service Bulletin/Repair Instructions

3100121

NHTSA communication ID: 10221192

NHTSA source summary · Original PDF not reviewed by Recallfolio

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

Source components: EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING · STEERING.

Source record 10221192 at NHTSA
Apr 9, 2021Service Bulletin/Repair Instructions

S2108000093

NHTSA communication ID: 10221137

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple CarPlay Does Not Work Or Not Connecting

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10221137 at NHTSA
Apr 9, 2021Service Bulletin/Repair Instructions

S2108000093

NHTSA communication ID: 10193990

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple CarPlay Does Not Work Or Not Connecting

Source components: BACK OVER PREVENTION:DISPLAY FUNCTION · EQUIPMENT.

Source record 10193990 at NHTSA
Apr 8, 2021Service Bulletin/Repair Instructions

S2008000011

NHTSA communication ID: 10221134

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10221134 at NHTSA
Apr 8, 2021Service Bulletin/Repair Instructions

S2008000011 Rev.

NHTSA communication ID: 10193987

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: BACK OVER PREVENTION:DISPLAY FUNCTION.

Source record 10193987 at NHTSA
Apr 7, 2021Service Bulletin/Repair Instructions

9004009

NHTSA communication ID: 10221097

NHTSA source summary · Original PDF not reviewed by Recallfolio

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Source components: POWER TRAIN.

Source record 10221097 at NHTSA
Mar 31, 2021Service Bulletin/Repair Instructions

S1723000001RevC

NHTSA communication ID: 10220922

NHTSA source summary · Original PDF not reviewed by Recallfolio

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

Source components: VISIBILITY.

Source record 10220922 at NHTSA
Mar 31, 2021Service Bulletin/Repair Instructions

S1723000001 Rev.

NHTSA communication ID: 10190669

NHTSA source summary · Original PDF not reviewed by Recallfolio

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

Source components: VISIBILITY.

Source record 10190669 at NHTSA
Mar 31, 2021Service Bulletin/Repair Instructions

S1809000007 Rev.

NHTSA communication ID: 10190667

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer complaint may include engine oil leak/consumption.

Source components: ENGINE AND ENGINE COOLING.

Source record 10190667 at NHTSA
Mar 30, 2021Service Bulletin/Repair Instructions

S1623000028RevD

NHTSA communication ID: 10220921

NHTSA source summary · Original PDF not reviewed by Recallfolio

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

Source components: VISIBILITY.

Source record 10220921 at NHTSA
Mar 30, 2021Service Bulletin/Repair Instructions

S1623000028 Rev.

NHTSA communication ID: 10190668

NHTSA source summary · Original PDF not reviewed by Recallfolio

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

Source components: VISIBILITY.

Source record 10190668 at NHTSA
Mar 26, 2021Service Bulletin/Repair Instructions

S2108000080

NHTSA communication ID: 10220911

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10220911 at NHTSA
Mar 26, 2021Service Bulletin/Repair Instructions

S2108000080

NHTSA communication ID: 10190658

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

Source components: EQUIPMENT.

Source record 10190658 at NHTSA
Mar 25, 2021Service Bulletin/Repair Instructions

S2008000011RevB

NHTSA communication ID: 10220909

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.

Source record 10220909 at NHTSA
Mar 25, 2021Service Bulletin/Repair Instructions

S2008000011 Rev.

NHTSA communication ID: 10190656

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: ELECTRICAL SYSTEM.

Source record 10190656 at NHTSA
Mar 16, 2021Service Bulletin/Repair Instructions

S2124000004

NHTSA communication ID: 10220891

NHTSA source summary · Original PDF not reviewed by Recallfolio

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10220891 at NHTSA
Mar 11, 2021Service Bulletin/Repair Instructions

0802621REVA

NHTSA communication ID: 10220952

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.

Source components: ELECTRICAL SYSTEM.

Source record 10220952 at NHTSA
Mar 11, 2021Service Bulletin/Repair Instructions

08-026-21 REV. A

NHTSA communication ID: 10190699

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.

Source components: BACK OVER PREVENTION:SOFTWARE.

Source record 10190699 at NHTSA
Mar 4, 2021Service Bulletin/Repair Instructions

0803221

NHTSA communication ID: 10220938

NHTSA source summary · Original PDF not reviewed by Recallfolio

Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.

Source components: ELECTRICAL SYSTEM · VISIBILITY.

Source record 10220938 at NHTSA
Mar 4, 2021Service Bulletin/Repair Instructions

08-032-21

NHTSA communication ID: 10190685

NHTSA source summary · Original PDF not reviewed by Recallfolio

Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.

Source components: VISIBILITY.

Source record 10190685 at NHTSA
Feb 26, 2021Service Bulletin/Repair Instructions

S2008000011RevA

NHTSA communication ID: 10220569

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: BACK OVER PREVENTION:DISPLAY FUNCTION.

Source record 10220569 at NHTSA
Feb 26, 2021Service Bulletin/Repair Instructions

S2008000011 Rev.

NHTSA communication ID: 10188773

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10188773 at NHTSA
Feb 24, 2021Service Bulletin/Repair Instructions

9004356

NHTSA communication ID: 10220499

NHTSA source summary · Original PDF not reviewed by Recallfolio

CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.

Source components: EQUIPMENT.

Source record 10220499 at NHTSA
Feb 24, 2021Service Bulletin/Repair Instructions

9004356

NHTSA communication ID: 10188623

NHTSA source summary · Original PDF not reviewed by Recallfolio

CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.

Source components: EQUIPMENT · STRUCTURE:BODY.

Source record 10188623 at NHTSA
Feb 23, 2021Service Bulletin/Repair Instructions

0802621

NHTSA communication ID: 10220619

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.

Source components: BACK OVER PREVENTION:SOFTWARE.

Source record 10220619 at NHTSA
Feb 23, 2021Service Bulletin/Repair Instructions

08-026-21

NHTSA communication ID: 10188823

NHTSA source summary · Original PDF not reviewed by Recallfolio

Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10188823 at NHTSA
Feb 13, 2021Service Bulletin/Repair Instructions

S2108000045

NHTSA communication ID: 10220548

NHTSA source summary · Original PDF not reviewed by Recallfolio

Favorite Song On-Air Alert List Empty

Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.

Source record 10220548 at NHTSA
Feb 13, 2021Service Bulletin/Repair Instructions

S2108000045

NHTSA communication ID: 10188752

NHTSA source summary · Original PDF not reviewed by Recallfolio

Favorite Song On-Air Alert List Empty

Source components: EQUIPMENT:ELECTRICAL.

Source record 10188752 at NHTSA
Feb 12, 2021Service Bulletin/Repair Instructions

2300921

NHTSA communication ID: 10220609

NHTSA source summary · Original PDF not reviewed by Recallfolio

Red Chrysler Inlay In The Rear Liftgate Wing Badge Lifting Off This bulletin involves inspecting the red Chrysler inlay in the wing badge on the rear liftgate and replacing the emblem if necessary. The customer may notice the following: The red Chrysler inlay in the wing badge on the rear liftgate is peeling or lifting off.

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10220609 at NHTSA
Feb 12, 2021Service Bulletin/Repair Instructions

S2108000044

NHTSA communication ID: 10220545

NHTSA source summary · Original PDF not reviewed by Recallfolio

Display Flickering

Source components: BACK OVER PREVENTION:DISPLAY FUNCTION.

Source record 10220545 at NHTSA
Feb 12, 2021Service Bulletin/Repair Instructions

S2108000038

NHTSA communication ID: 10220535

NHTSA source summary · Original PDF not reviewed by Recallfolio

Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10220535 at NHTSA
Feb 12, 2021Service Bulletin/Repair Instructions

23-009-21

NHTSA communication ID: 10188813

NHTSA source summary · Original PDF not reviewed by Recallfolio

Red Chrysler Inlay In The Rear Liftgate Wing Badge Lifting Off This bulletin involves inspecting the red Chrysler inlay in the wing badge on the rear liftgate and replacing the emblem if necessary. The customer may notice the following: The red Chrysler inlay in the wing badge on the rear liftgate is peeling or lifting off.

Source components: STRUCTURE.

Source record 10188813 at NHTSA
Feb 12, 2021Service Bulletin/Repair Instructions

S2108000044

NHTSA communication ID: 10188749

NHTSA source summary · Original PDF not reviewed by Recallfolio

Display Flickering

Source components: ELECTRICAL SYSTEM.

Source record 10188749 at NHTSA
Feb 12, 2021Service Bulletin/Repair Instructions

S2108000038

NHTSA communication ID: 10188739

NHTSA source summary · Original PDF not reviewed by Recallfolio

Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative

Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:ENGINE · EQUIPMENT.

Source record 10188739 at NHTSA
Feb 5, 2021Service Bulletin/Repair Instructions

S2123000008

NHTSA communication ID: 10220515

NHTSA source summary · Original PDF not reviewed by Recallfolio

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

Source components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH · STRUCTURE:BODY:DOOR.

Source record 10220515 at NHTSA
Feb 5, 2021Service Bulletin/Repair Instructions

S2123000008

NHTSA communication ID: 10188719

NHTSA source summary · Original PDF not reviewed by Recallfolio

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR.

Source record 10188719 at NHTSA
Jan 30, 2021Service Bulletin/Repair Instructions

08-018-21

NHTSA communication ID: 10215965

NHTSA source summary · Original PDF not reviewed by Recallfolio

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

Source components: ELECTRICAL SYSTEM · PARKING BRAKE · POWER TRAIN.

Source record 10215965 at NHTSA
Jan 30, 2021Service Bulletin/Repair Instructions

S2123000007

NHTSA communication ID: 10215914

NHTSA source summary · Original PDF not reviewed by Recallfolio

Sliding Door Contacts Quarter Window Trim Molding

Source components: VEHICLE SPEED CONTROL.

Source record 10215914 at NHTSA
Jan 30, 2021Service Bulletin/Repair Instructions

08-018-21

NHTSA communication ID: 10187144

NHTSA source summary · Original PDF not reviewed by Recallfolio

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

Source components: ELECTRICAL SYSTEM · PARKING BRAKE · POWER TRAIN.

Source record 10187144 at NHTSA
Jan 30, 2021Service Bulletin/Repair Instructions

S2123000007

NHTSA communication ID: 10187093

NHTSA source summary · Original PDF not reviewed by Recallfolio

Sliding Door Contacts Quarter Window Trim Molding

Source components: STRUCTURE.

Source record 10187093 at NHTSA
Jan 29, 2021Service Bulletin/Repair Instructions

08-015-21

NHTSA communication ID: 10215959

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

Source components: BACK OVER PREVENTION:DISPLAY FUNCTION.

Source record 10215959 at NHTSA
Jan 29, 2021Service Bulletin/Repair Instructions

S2123000005

NHTSA communication ID: 10215906

NHTSA source summary · Original PDF not reviewed by Recallfolio

Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster

Source components: VEHICLE SPEED CONTROL.

Source record 10215906 at NHTSA
Jan 29, 2021Service Bulletin/Repair Instructions

08-015-21

NHTSA communication ID: 10187138

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

Source components: ELECTRICAL SYSTEM.

Source record 10187138 at NHTSA
Jan 29, 2021Service Bulletin/Repair Instructions

S2123000005

NHTSA communication ID: 10187085

NHTSA source summary · Original PDF not reviewed by Recallfolio

Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster

Source components: LATCHES/LOCKS/LINKAGES.

Source record 10187085 at NHTSA
Jan 27, 2021Service Bulletin/Repair Instructions

S2108000026

NHTSA communication ID: 10215904

NHTSA source summary · Original PDF not reviewed by Recallfolio

Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose

Source components: ENGINE AND ENGINE COOLING.

Source record 10215904 at NHTSA
Jan 27, 2021Service Bulletin/Repair Instructions

S2108000026

NHTSA communication ID: 10187083

NHTSA source summary · Original PDF not reviewed by Recallfolio

Cooling Fan Runs At High Speed. PHEV Battery Charges Slowly Due To Kinked Coolant Hose

Source components: ENGINE AND ENGINE COOLING.

Source record 10187083 at NHTSA
Jan 23, 2021Service Bulletin/Repair Instructions

23-004-21

NHTSA communication ID: 10215949

NHTSA source summary · Original PDF not reviewed by Recallfolio

Third Row Sunshade Will Not Close This bulletin involves separating the third row sunroof sunshade leading edge from urethane and checking the sunroof glass and roof panel for excess urethane. The customer may describe the following:Third row sunroof sunshade will not close, or is stuck in the open position.This condition is caused from excess urethane, bonding the sunshade edge to the sunroof glass.

Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.

Source record 10215949 at NHTSA
Jan 23, 2021Service Bulletin/Repair Instructions

23-004-21

NHTSA communication ID: 10187128

NHTSA source summary · Original PDF not reviewed by Recallfolio

Third Row Sunshade Will Not Close This bulletin involves separating the third row sunroof sunshade leading edge from urethane and checking the sunroof glass and roof panel for excess urethane. The customer may describe the following:Third row sunroof sunshade will not close, or is stuck in the open position.This condition is caused from excess urethane, bonding the sunshade edge to the sunroof glass.

Source components: VISIBILITY:SUN/MOON ROOF ASSEMBLY.

Source record 10187128 at NHTSA
Jan 13, 2021Service Bulletin/Repair Instructions

9004342

NHTSA communication ID: 10215833

NHTSA source summary · Original PDF not reviewed by Recallfolio

WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

Source components: EQUIPMENT · VISIBILITY:WINDSHIELD.

Source record 10215833 at NHTSA