The manufacturer’s record · Page 5 of 6
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 501, ordered newest first. Dated records on this page: Mar 5, 2016–Jul 3, 2020.
Back to 2019 Chrysler PACIFICA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10221715
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Source components: EQUIPMENT:ELECTRICAL.
Source record 10221715 at NHTSANHTSA communication ID: 10221708
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Shifter Is Displayed In the EVIC
Source components: ELECTRICAL SYSTEM.
Source record 10221708 at NHTSANHTSA communication ID: 10178642
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT.
Source record 10178642 at NHTSANHTSA communication ID: 10178635
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Shifter Is Displayed In the EVIC
Source components: EQUIPMENT:ELECTRICAL.
Source record 10178635 at NHTSANHTSA communication ID: 10223560
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Market Place APP Fatal Error Message
Source components: EQUIPMENT:ELECTRICAL.
Source record 10223560 at NHTSANHTSA communication ID: 10223559
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Or Park Assist Warnings, False Activation
Source components: LANE DEPARTURE: BLIND SPOT DETECTION.
Source record 10223559 at NHTSANHTSA communication ID: 10177505
NHTSA source summary · Original PDF not reviewed by Recallfolio
Uconnect Market Place APP Fatal Error Message
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10177505 at NHTSANHTSA communication ID: 10177504
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Or Park Assist Warnings, False Activation
Source components: ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP · ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING.
Source record 10177504 at NHTSANHTSA communication ID: 10223556
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
Source components: ELECTRICAL SYSTEM.
Source record 10223556 at NHTSANHTSA communication ID: 10177501
NHTSA source summary · Original PDF not reviewed by Recallfolio
No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
Source components: POWER TRAIN.
Source record 10177501 at NHTSANHTSA communication ID: 10223554
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
Source components: STRUCTURE:BODY:DOOR · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10223554 at NHTSANHTSA communication ID: 10177499
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands Free Power Sliding Door And Liftgate Feature Operates Intermittently
Source components: STRUCTURE:BODY:DOOR.
Source record 10177499 at NHTSANHTSA communication ID: 10223551
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10223551 at NHTSANHTSA communication ID: 10177496
NHTSA source summary · Original PDF not reviewed by Recallfolio
Engine Surge Feel and/or Diagnostic Trouble Code P0299 ? Turbo Underboost Condition After Updating The Powertrain Control Module (PCM) Software. (ETL, ETM, ETN Engines)
Source components: POWER TRAIN.
Source record 10177496 at NHTSANHTSA communication ID: 10223552
NHTSA source summary · Original PDF not reviewed by Recallfolio
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
Source components: ELECTRICAL SYSTEM.
Source record 10223552 at NHTSANHTSA communication ID: 10177497
NHTSA source summary · Original PDF not reviewed by Recallfolio
SGW (Security Gateway Module) Setting DTC B235A-00 ECU In-Plant- Mode
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10177497 at NHTSANHTSA communication ID: 10223547
NHTSA source summary · Original PDF not reviewed by Recallfolio
Volume Uncontrollable Or Stuck On High
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223547 at NHTSANHTSA communication ID: 10177492
NHTSA source summary · Original PDF not reviewed by Recallfolio
Volume Uncontrollable Or Stuck On High
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
Source record 10177492 at NHTSANHTSA communication ID: 10223544
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Black At Vehicle Startup After A Sleep Cycle
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223544 at NHTSANHTSA communication ID: 10177489
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Black At Vehicle Startup After A Sleep Cycle
Source components: ELECTRICAL SYSTEM.
Source record 10177489 at NHTSANHTSA communication ID: 10223541
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Black At Vehicle Startup After A Sleep Cycle
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223541 at NHTSANHTSA communication ID: 10223539
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Black Or Blank
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10223539 at NHTSANHTSA communication ID: 10177486
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Black At Vehicle Startup After A Sleep Cycle
Source components: EQUIPMENT:ELECTRICAL.
Source record 10177486 at NHTSANHTSA communication ID: 10177484
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Black Or Blank
Source components: ELECTRICAL SYSTEM.
Source record 10177484 at NHTSANHTSA communication ID: 10223535
NHTSA source summary · Original PDF not reviewed by Recallfolio
Travellink Fuel Prices Are Incorrect
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10223535 at NHTSANHTSA communication ID: 10177480
NHTSA source summary · Original PDF not reviewed by Recallfolio
Travellink Fuel Prices Are Incorrect
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10177480 at NHTSANHTSA communication ID: 10177471
NHTSA source summary · Original PDF not reviewed by Recallfolio
VP2R Radio Clock Not Keeping Time
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10177471 at NHTSANHTSA communication ID: 10177469
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cruise Control Inoperative.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10177469 at NHTSANHTSA communication ID: 10176549
NHTSA source summary · Original PDF not reviewed by Recallfolio
Squeak Noise Opening Or Closing Front Door
Source components: STRUCTURE:BODY:DOOR.
Source record 10176549 at NHTSANHTSA communication ID: 10176546
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complaint may include an overfilled engine crankcase after an oil change.
Source components: ENGINE · EQUIPMENT.
Source record 10176546 at NHTSANHTSA communication ID: 10176540
NHTSA source summary · Original PDF not reviewed by Recallfolio
VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10176540 at NHTSANHTSA communication ID: 10176585
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10176585 at NHTSANHTSA communication ID: 10176580
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission Case Oil Leak This bulletin involves tightening the lower transmission bolts to updated torque specifications to possibly eliminate a leak at the case split line of the transmission. Customers may notice (possibly transmission) fluid leaking on the ground from the left front of the vehicle.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE · POWER TRAIN.
Source record 10176580 at NHTSANHTSA communication ID: 10176532
NHTSA source summary · Original PDF not reviewed by Recallfolio
Chime Stuck On In The Audio System
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10176532 at NHTSANHTSA communication ID: 10176522
NHTSA source summary · Original PDF not reviewed by Recallfolio
LED Front Fog Lamps Flicker, Intermittently Illuminate, Operate Dimly Or Not Illuminating
Source components: EQUIPMENT:ELECTRICAL · EXTERIOR LIGHTING:FOG LIGHTS · VISIBILITY.
Source record 10176522 at NHTSANHTSA communication ID: 10176519
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Black At Vehicle Startup After A Sleep Cycle
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10176519 at NHTSANHTSA communication ID: 10176472
NHTSA source summary · Original PDF not reviewed by Recallfolio
FILTER KIT, Engine Oil When refilling oil on a JT, JL, DT, or RU equipped with a 3.6L Pentastar UPGRADE engine, please be advised that the engine oil capacity is 5 quarts of oil.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10176472 at NHTSANHTSA communication ID: 10176514
NHTSA source summary · Original PDF not reviewed by Recallfolio
Remote Phone App Does Not Communicate With Vehicle Radio
Source components: EQUIPMENT:ELECTRICAL.
Source record 10176514 at NHTSANHTSA communication ID: 10176512
NHTSA source summary · Original PDF not reviewed by Recallfolio
GPS Clock Time Is Incorrect
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10176512 at NHTSANHTSA communication ID: 10176511
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Sliding Door Will Not Close During The Power Close Cycle
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:BODY:DOOR.
Source record 10176511 at NHTSANHTSA communication ID: 10175743
NHTSA source summary · Original PDF not reviewed by Recallfolio
Disinfectant Solution Recommended for COVID-19
Source components: EQUIPMENT · STRUCTURE.
Source record 10175743 at NHTSANHTSA communication ID: 10175698
NHTSA source summary · Original PDF not reviewed by Recallfolio
CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position Sensor Circuit Performance
Source components: ELECTRICAL SYSTEM.
Source record 10175698 at NHTSANHTSA communication ID: 10175628
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHIME, Warning (Power Liftgate) For concern of liftgate chime inoperative, please contact FCA Redacted Content If no answer, please leave your name and a callback number. If no response in 15 minutes, proceed with repair.
Source components: LANE DEPARTURE.
Source record 10175628 at NHTSANHTSA communication ID: 10175689
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Issues With iPhone 11
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10175689 at NHTSANHTSA communication ID: 10175688
NHTSA source summary · Original PDF not reviewed by Recallfolio
Error Code 20 Message On the Radio Screen
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10175688 at NHTSANHTSA communication ID: 10175737
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may notice one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1A29-00 - Cell Supervisory Circuit A Failure. P1A2A-00 - Cell Supervisory Circuit B Failure.
Source components: ELECTRICAL SYSTEM.
Source record 10175737 at NHTSANHTSA communication ID: 10175735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10175735 at NHTSANHTSA communication ID: 10175623
NHTSA source summary · Original PDF not reviewed by Recallfolio
COOLER, Transmission Oil Work procedure to address fluid leak issue with the transmission oil cooler on the MP (Part # 68249191A$), KL (Part # 68399021A$) and RU (Part # 68217322A$) needs to be followed. Service Instructions for the Condition of a TOC fluid leak: 1) Mark the leakage area if visible to assist in diagnosis and determination of the area where the leak has occurred. 2) If fluid leak was caused by damage or leakage at the transmission oil cooler: - Replace transmission oil cooler - Test drive and verify no additional fluid leaks 3) If fluid leak was caused by leak at quick connect fittings: - Replace transmission oil cooler lines - Test drive and verify no additional fluid leaks
Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.
Source record 10175623 at NHTSANHTSA communication ID: 10175733
NHTSA source summary · Original PDF not reviewed by Recallfolio
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Source components: FUEL SYSTEM, GASOLINE.
Source record 10175733 at NHTSANHTSA communication ID: 10175674
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hands On Steering Wheel Message In EVIC
Source components: STEERING.
Source record 10175674 at NHTSANHTSA communication ID: 10175662
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apps Or Icons Grayed Out
Source components: ELECTRICAL SYSTEM.
Source record 10175662 at NHTSANHTSA communication ID: 10175657
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Charging Voltage Displayed On Cluster
Source components: EQUIPMENT.
Source record 10175657 at NHTSANHTSA communication ID: 10175505
NHTSA source summary · Original PDF not reviewed by Recallfolio
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
Source components: EXTERIOR LIGHTING.
Source record 10175505 at NHTSANHTSA communication ID: 10175504
NHTSA source summary · Original PDF not reviewed by Recallfolio
Satellite Radio Inoperative Radio Has Code B156B-13.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10175504 at NHTSANHTSA communication ID: 10175092
NHTSA source summary · Original PDF not reviewed by Recallfolio
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
Source record 10175092 at NHTSANHTSA communication ID: 10175091
NHTSA source summary · Original PDF not reviewed by Recallfolio
Satellite Radio Inoperative Radio Has Code B156B-13.
Source components: EQUIPMENT.
Source record 10175091 at NHTSANHTSA communication ID: 10174172
NHTSA source summary · Original PDF not reviewed by Recallfolio
LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · VISIBILITY.
Source record 10174172 at NHTSANHTSA communication ID: 10174171
NHTSA source summary · Original PDF not reviewed by Recallfolio
Satellite Radio Inoperative Radio Has Code B156B-13.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10174171 at NHTSANHTSA communication ID: 10175499
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Charging Voltage Displayed On Cluster
Source components: ELECTRICAL SYSTEM.
Source record 10175499 at NHTSANHTSA communication ID: 10175424
NHTSA source summary · Original PDF not reviewed by Recallfolio
BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE:BODY:DOOR.
Source record 10175424 at NHTSANHTSA communication ID: 10175012
NHTSA source summary · Original PDF not reviewed by Recallfolio
BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
Source components: VEHICLE SPEED CONTROL.
Source record 10175012 at NHTSANHTSA communication ID: 10174092
NHTSA source summary · Original PDF not reviewed by Recallfolio
BRACKET, Hinge, Center Hinge Bracket Include Rollers 2019 2020 RU - Sliding door noisy when opening or closing, replace center hinge If customer comes in with the issue described above, please contact the following individuals prior to servicing the vehicle. FCA Redacted Content and/or FCA Redacted Content If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE.
Source record 10174092 at NHTSANHTSA communication ID: 10173328
NHTSA source summary · Original PDF not reviewed by Recallfolio
Key Programming, Security Pin Request, Pin Invalid
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173328 at NHTSANHTSA communication ID: 10173320
NHTSA source summary · Original PDF not reviewed by Recallfolio
ESC Light Illuminated. DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
Source components: ELECTRICAL SYSTEM.
Source record 10173320 at NHTSANHTSA communication ID: 10173314
NHTSA source summary · Original PDF not reviewed by Recallfolio
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Source components: VISIBILITY.
Source record 10173314 at NHTSANHTSA communication ID: 10173313
NHTSA source summary · Original PDF not reviewed by Recallfolio
Outside Power Fold Rearview Mirror Appears Loose Or Shakes
Source components: VISIBILITY.
Source record 10173313 at NHTSANHTSA communication ID: 10173311
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Black Or Blank
Source components: EQUIPMENT.
Source record 10173311 at NHTSANHTSA communication ID: 10173310
NHTSA source summary · Original PDF not reviewed by Recallfolio
Chime Stuck On In The Audio System
Source components: EQUIPMENT.
Source record 10173310 at NHTSANHTSA communication ID: 10173309
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Screen Black At Vehicle Startup After A Sleep Cycle
Source components: EQUIPMENT.
Source record 10173309 at NHTSANHTSA communication ID: 10173305
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.
Source components: EQUIPMENT.
Source record 10173305 at NHTSANHTSA communication ID: 10222939
NHTSA source summary · Original PDF not reviewed by Recallfolio
EV Mode Unavailable, Cluster Message Displayed Vehicle In Fuel And Oil Refresh Mode
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10222939 at NHTSANHTSA communication ID: 10170306
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.
Source components: ENGINE AND ENGINE COOLING.
Source record 10170306 at NHTSANHTSA communication ID: 10220019
NHTSA source summary · Original PDF not reviewed by Recallfolio
CENTER STACK, Upper (Front Radio Display) 1) If Front Radio Display is experiencing a Black Screen, please verify radio Software is up to date. 2) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue was corrected in a recently released software update. Please visit Service Library for the latest in diagnostic information. For any questions, please contact: Anmol Shergill (248) 512-1207 - Anmol.Shergill@external.fcagroup.com or Ashikur Rahman (248) 512- 6715 - Ashikur.Rahman@external.fcagroup.com
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10220019 at NHTSANHTSA communication ID: 10220018
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUNSHADE, Sunroof (Dual Pane) For concern of Dual pane sunroof sunshade will not retract (bunches/jams), please contact one of the following Christine Lepain at (226) 280-3035 or Frank Merino at (248) 760-3557 If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE:INTERIOR PANELS:SUN VISOR · VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10220018 at NHTSANHTSA communication ID: 10169167
NHTSA source summary · Original PDF not reviewed by Recallfolio
CENTER STACK, Upper (Front Radio Display) 1) If Front Radio Display is experiencing a Black Screen, please verify radio Software is up to date. 2) For concern of a "Yellow Band" on the center stack display, swapping the radio or display will NOT resolve the issue. The issue was corrected in a recently released software update. Please visit Service Library for the latest in diagnostic information. For any questions, please contact: Anmol Shergill (248) 512-1207 - Anmol.Shergill@external.fcagroup.com or Ashikur Rahman (248) 512- 6715 - Ashikur.Rahman@external.fcagroup.com
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10169167 at NHTSANHTSA communication ID: 10169166
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUNSHADE, Sunroof (Dual Pane) For concern of Dual pane sunroof sunshade will not retract (bunches/jams), please contact one of the following Christine Lepain at (226) 280-3035 or Frank Merino at (248) 760-3557 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · VISIBILITY:SUN/MOON ROOF ASSEMBLY.
Source record 10169166 at NHTSANHTSA communication ID: 10220104
NHTSA source summary · Original PDF not reviewed by Recallfolio
UAV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.4 Customers may experience one or more of the following:Keysense Icon/option disappears from the app/settings. Rear view camera feed stuck. Uconnect theater app, displays a black screen on radio.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10220104 at NHTSANHTSA communication ID: 10169252
NHTSA source summary · Original PDF not reviewed by Recallfolio
UAV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.4 Customers may experience one or more of the following:Keysense Icon/option disappears from the app/settings. Rear view camera feed stuck. Uconnect theater app, displays a black screen on radio.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10169252 at NHTSANHTSA communication ID: 10220101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: STRUCTURE.
Source record 10220101 at NHTSANHTSA communication ID: 10220099
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: STRUCTURE.
Source record 10220099 at NHTSANHTSA communication ID: 10220098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10220098 at NHTSANHTSA communication ID: 10220097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: EQUIPMENT · STRUCTURE.
Source record 10220097 at NHTSANHTSA communication ID: 10220007
NHTSA source summary · Original PDF not reviewed by Recallfolio
SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE · POWER TRAIN · WHEELS.
Source record 10220007 at NHTSANHTSA communication ID: 10169249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10169249 at NHTSANHTSA communication ID: 10169246
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10169246 at NHTSANHTSA communication ID: 10169155
NHTSA source summary · Original PDF not reviewed by Recallfolio
SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10169155 at NHTSANHTSA communication ID: 10220001
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIFTER, Transmission For concern of Service Shifter Message in Cluster with associated DTCs: U11C3 and/or U11E3, please contact Zef Ivanaj at (586) 604-6738 or Neeshim Roy at (248) 512-1433 prior to replacing shifter assembly. If no response in 15 minutes, proceed with repair.
Source components: POWER TRAIN:SHIFT LINKAGE/CABLE/ROD:RETAINING FASTENERS/HARDWARE.
Source record 10220001 at NHTSANHTSA communication ID: 10169149
NHTSA source summary · Original PDF not reviewed by Recallfolio
SHIFTER, Transmission For concern of Service Shifter Message in Cluster with associated DTCs: U11C3 and/or U11E3, please contact Zef Ivanaj at (586) 604-6738 or Neeshim Roy at (248) 512-1433 prior to replacing shifter assembly. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY · POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY.
Source record 10169149 at NHTSANHTSA communication ID: 10220071
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE AND ENGINE COOLING.
Source record 10220071 at NHTSANHTSA communication ID: 10169219
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE · FUEL SYSTEM, GASOLINE.
Source record 10169219 at NHTSANHTSA communication ID: 10168394
NHTSA source summary · Original PDF not reviewed by Recallfolio
CHIME, Warning (Power Liftgate) For concern of liftgate chime inoperative, please contact James Khoury (248) 944-6104 or laieth-james.khoury@fcagroup.com If no response in 15 minutes, proceed with repair.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10168394 at NHTSANHTSA communication ID: 10168388
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN.
Source record 10168388 at NHTSANHTSA communication ID: 10168445
NHTSA source summary · Original PDF not reviewed by Recallfolio
Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.12.10. Customers may experience the following:Black screen on both rear screens. Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has beenset:B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module. In addition the following improvement is included.Blueborn cyber security patch.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168445 at NHTSANHTSA communication ID: 10166601
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166601 at NHTSANHTSA communication ID: 10166589
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
Source components: ENGINE.
Source record 10166589 at NHTSANHTSA communication ID: 10166544
NHTSA source summary · Original PDF not reviewed by Recallfolio
LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
Source components: STRUCTURE · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10166544 at NHTSANHTSA communication ID: 10166585
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
Source record 10166585 at NHTSANHTSA communication ID: 10166537
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10166537 at NHTSANHTSA communication ID: 10159743
NHTSA source summary · Original PDF not reviewed by Recallfolio
Notify dealers and end users of the availability of a improved pinion bracket
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN · SUSPENSION.
Source record 10159743 at NHTSANHTSA communication ID: 10219706
NHTSA source summary · Original PDF not reviewed by Recallfolio
Magnesium Inner Liftgate Repair And Appearance Characteristics
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10219706 at NHTSA