The manufacturer’s record · Page 4 of 6

2019 Chrysler PACIFICA
Manufacturer communications & TSBs.Page 4

Original record summaries, dates and identifiers for this model-year. Records 301–400 of 501, ordered newest first. Dated records on this page: Jul 3, 2020–May 4, 2021.

Back to 2019 Chrysler PACIFICA problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

May 4, 2021Service Bulletin/Repair Instructions

S2108000107

NHTSA communication ID: 10223241

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rolling Auto Door Locks Stopped Operating After Recent Service Repairs

Source components: VEHICLE SPEED CONTROL.

Source record 10223241 at NHTSA
May 4, 2021Service Bulletin/Repair Instructions

S2108000107

NHTSA communication ID: 10198335

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rolling Auto Door Locks Stopped Operating After Recent Service Repairs

Source components: LATCHES/LOCKS/LINKAGES.

Source record 10198335 at NHTSA
Apr 24, 2021Service Bulletin/Repair Instructions

S1708000118

NHTSA communication ID: 10221164

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

Source components: ELECTRICAL SYSTEM.

Source record 10221164 at NHTSA
Apr 24, 2021Service Bulletin/Repair Instructions

S1908000107

NHTSA communication ID: 10221161

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10221161 at NHTSA
Apr 24, 2021Service Bulletin/Repair Instructions

S1708000118 Rev.

NHTSA communication ID: 10194017

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off

Source components: EQUIPMENT:ELECTRICAL.

Source record 10194017 at NHTSA
Apr 24, 2021Service Bulletin/Repair Instructions

S1908000107 Rev.

NHTSA communication ID: 10194014

NHTSA source summary · Original PDF not reviewed by Recallfolio

Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10194014 at NHTSA
Apr 21, 2021Service Bulletin/Repair Instructions

S2108000098

NHTSA communication ID: 10221177

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Freeze, Blank Screen And Reset

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10221177 at NHTSA
Apr 21, 2021Service Bulletin/Repair Instructions

S2108000098

NHTSA communication ID: 10194030

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Freeze, Blank Screen And Reset

Source components: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.

Source record 10194030 at NHTSA
Apr 17, 2021Service Bulletin/Repair Instructions

S1608000226

NHTSA communication ID: 10221153

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10221153 at NHTSA
Apr 16, 2021Service Bulletin/Repair Instructions

S16080002261

NHTSA communication ID: 10221152

NHTSA source summary · Original PDF not reviewed by Recallfolio

Battery Tester Warranty Code Procedures, Medtronic Update Process

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10221152 at NHTSA
Apr 16, 2021Service Bulletin/Repair Instructions

S1821000001

NHTSA communication ID: 10221150

NHTSA source summary · Original PDF not reviewed by Recallfolio

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

Source components: POWER TRAIN.

Source record 10221150 at NHTSA
Apr 10, 2021Service Bulletin/Repair Instructions

3100121

NHTSA communication ID: 10221192

NHTSA source summary · Original PDF not reviewed by Recallfolio

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

Source components: EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING · STEERING.

Source record 10221192 at NHTSA
Apr 9, 2021Service Bulletin/Repair Instructions

S2108000093

NHTSA communication ID: 10221137

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple CarPlay Does Not Work Or Not Connecting

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10221137 at NHTSA
Apr 9, 2021Service Bulletin/Repair Instructions

S2108000093

NHTSA communication ID: 10193990

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple CarPlay Does Not Work Or Not Connecting

Source components: BACK OVER PREVENTION:DISPLAY FUNCTION · EQUIPMENT.

Source record 10193990 at NHTSA
Apr 7, 2021Service Bulletin/Repair Instructions

9004009

NHTSA communication ID: 10221097

NHTSA source summary · Original PDF not reviewed by Recallfolio

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

Source components: POWER TRAIN.

Source record 10221097 at NHTSA
Mar 31, 2021Service Bulletin/Repair Instructions

S1723000001RevC

NHTSA communication ID: 10220922

NHTSA source summary · Original PDF not reviewed by Recallfolio

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

Source components: VISIBILITY.

Source record 10220922 at NHTSA
Mar 31, 2021Service Bulletin/Repair Instructions

S1723000001 Rev.

NHTSA communication ID: 10190669

NHTSA source summary · Original PDF not reviewed by Recallfolio

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

Source components: VISIBILITY.

Source record 10190669 at NHTSA
Mar 31, 2021Service Bulletin/Repair Instructions

S1809000007 Rev.

NHTSA communication ID: 10190667

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer complaint may include engine oil leak/consumption.

Source components: ENGINE AND ENGINE COOLING.

Source record 10190667 at NHTSA
Mar 30, 2021Service Bulletin/Repair Instructions

S1623000028RevD

NHTSA communication ID: 10220921

NHTSA source summary · Original PDF not reviewed by Recallfolio

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

Source components: VISIBILITY.

Source record 10220921 at NHTSA
Mar 30, 2021Service Bulletin/Repair Instructions

S1623000028 Rev.

NHTSA communication ID: 10190668

NHTSA source summary · Original PDF not reviewed by Recallfolio

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

Source components: VISIBILITY.

Source record 10190668 at NHTSA
Mar 27, 2021Service Bulletin/Repair Instructions

S1908000048RevB

NHTSA communication ID: 10220913

NHTSA source summary · Original PDF not reviewed by Recallfolio

Chime Stuck On In The Audio System

Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10220913 at NHTSA
Mar 27, 2021Service Bulletin/Repair Instructions

S1908000048 Rev.

NHTSA communication ID: 10190660

NHTSA source summary · Original PDF not reviewed by Recallfolio

Chime Stuck On In The Audio System

Source components: EQUIPMENT.

Source record 10190660 at NHTSA
Mar 26, 2021Service Bulletin/Repair Instructions

S2108000080

NHTSA communication ID: 10220911

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10220911 at NHTSA
Mar 26, 2021Service Bulletin/Repair Instructions

S2108000080

NHTSA communication ID: 10190658

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

Source components: EQUIPMENT.

Source record 10190658 at NHTSA
Mar 16, 2021Service Bulletin/Repair Instructions

S2124000004

NHTSA communication ID: 10220891

NHTSA source summary · Original PDF not reviewed by Recallfolio

A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light anywhere in the system

Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.

Source record 10220891 at NHTSA
Feb 13, 2021Service Bulletin/Repair Instructions

S2108000045

NHTSA communication ID: 10220548

NHTSA source summary · Original PDF not reviewed by Recallfolio

Favorite Song On-Air Alert List Empty

Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.

Source record 10220548 at NHTSA
Feb 13, 2021Service Bulletin/Repair Instructions

S2108000045

NHTSA communication ID: 10188752

NHTSA source summary · Original PDF not reviewed by Recallfolio

Favorite Song On-Air Alert List Empty

Source components: EQUIPMENT:ELECTRICAL.

Source record 10188752 at NHTSA
Feb 12, 2021Service Bulletin/Repair Instructions

S2108000044

NHTSA communication ID: 10220545

NHTSA source summary · Original PDF not reviewed by Recallfolio

Display Flickering

Source components: BACK OVER PREVENTION:DISPLAY FUNCTION.

Source record 10220545 at NHTSA
Feb 12, 2021Service Bulletin/Repair Instructions

S2108000044

NHTSA communication ID: 10188749

NHTSA source summary · Original PDF not reviewed by Recallfolio

Display Flickering

Source components: ELECTRICAL SYSTEM.

Source record 10188749 at NHTSA
Feb 5, 2021Service Bulletin/Repair Instructions

S2123000008

NHTSA communication ID: 10220515

NHTSA source summary · Original PDF not reviewed by Recallfolio

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

Source components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH · STRUCTURE:BODY:DOOR.

Source record 10220515 at NHTSA
Feb 5, 2021Service Bulletin/Repair Instructions

S2123000008

NHTSA communication ID: 10188719

NHTSA source summary · Original PDF not reviewed by Recallfolio

B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR.

Source record 10188719 at NHTSA
Feb 4, 2021Service Bulletin/Repair Instructions

S1808000233RevA

NHTSA communication ID: 10220521

NHTSA source summary · Original PDF not reviewed by Recallfolio

The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active

Source components: SEAT BELTS · VEHICLE SPEED CONTROL.

Source record 10220521 at NHTSA
Feb 4, 2021Service Bulletin/Repair Instructions

S1808000233 Rev.

NHTSA communication ID: 10188725

NHTSA source summary · Original PDF not reviewed by Recallfolio

The Passive Entry Door Handle Does Not Unlock The Door And B25A3-00 Or B25A4-00 May Be Active

Source components: EQUIPMENT · LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE · STRUCTURE:BODY:DOOR.

Source record 10188725 at NHTSA
Jan 30, 2021Service Bulletin/Repair Instructions

08-018-21

NHTSA communication ID: 10215965

NHTSA source summary · Original PDF not reviewed by Recallfolio

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

Source components: ELECTRICAL SYSTEM · PARKING BRAKE · POWER TRAIN.

Source record 10215965 at NHTSA
Jan 30, 2021Service Bulletin/Repair Instructions

S2123000007

NHTSA communication ID: 10215914

NHTSA source summary · Original PDF not reviewed by Recallfolio

Sliding Door Contacts Quarter Window Trim Molding

Source components: VEHICLE SPEED CONTROL.

Source record 10215914 at NHTSA
Jan 30, 2021Service Bulletin/Repair Instructions

08-018-21

NHTSA communication ID: 10187144

NHTSA source summary · Original PDF not reviewed by Recallfolio

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 20.30.14. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:U11BB-00 - Lost Communication With Video Routing Module. B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

Source components: ELECTRICAL SYSTEM · PARKING BRAKE · POWER TRAIN.

Source record 10187144 at NHTSA
Jan 30, 2021Service Bulletin/Repair Instructions

S2123000007

NHTSA communication ID: 10187093

NHTSA source summary · Original PDF not reviewed by Recallfolio

Sliding Door Contacts Quarter Window Trim Molding

Source components: STRUCTURE.

Source record 10187093 at NHTSA
Jan 29, 2021Service Bulletin/Repair Instructions

08-016-21

NHTSA communication ID: 10215961

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.

Source record 10215961 at NHTSA
Jan 29, 2021Service Bulletin/Repair Instructions

S2123000005

NHTSA communication ID: 10215906

NHTSA source summary · Original PDF not reviewed by Recallfolio

Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster

Source components: VEHICLE SPEED CONTROL.

Source record 10215906 at NHTSA
Jan 29, 2021Service Bulletin/Repair Instructions

08-016-21

NHTSA communication ID: 10187140

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.

Source record 10187140 at NHTSA
Jan 29, 2021Service Bulletin/Repair Instructions

S2123000005

NHTSA communication ID: 10187085

NHTSA source summary · Original PDF not reviewed by Recallfolio

Hands Free Sliding Door Sensors Blocked Wash Under Vehicle Message On Cluster

Source components: LATCHES/LOCKS/LINKAGES.

Source record 10187085 at NHTSA
Jan 16, 2021Service Bulletin/Repair Instructions

08-012-21

NHTSA communication ID: 10215944

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:C2200-00 - Anti-Lock Brake Module Internal. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this ABS update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Electronic Brake Booster Module (EBBM).

Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · POWER TRAIN.

Source record 10215944 at NHTSA
Jan 16, 2021Service Bulletin/Repair Instructions

08-011-21

NHTSA communication ID: 10215943

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:B22A9-00 - ECU Internal Performance. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Anti-Lock Brake System Module (ABS).

Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · POWER TRAIN.

Source record 10215943 at NHTSA
Jan 16, 2021Service Bulletin/Repair Instructions

08-013-21

NHTSA communication ID: 10215940

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P2797-00 - Auxiliary Transmission Fluid Pump Performance. P0CF3-00 - Control Pilot Circuit Open. P0A44 - Drive Motor A Position Sensor 1 Circuit Overspeed. U0111-00 - Lost Communication With Battery Energy Control Module (BPCM). P1625-00 - Park Pawl System Failure. U0412-00 - Invalid Data Received From Battery Energy Control Module-A. P215B-00 - Vehicle Speed Output Shaft Speed Correlation. P079A-00 -Transmission Friction Element 1 Slip Detected. P079B-00 - Transmission Friction Element 2 Slip Detected. Customers may also comment:Vehicle will not start when temperature is -30° C (-22° F) and below. Heard and/or felt bump when the gas engine turns on while driving. Vehicle will not charge beyond 98%. "Service Charging System" and "Traction Battery Cutoff" warning messages appear during a key cycle event at -7° C (-20°F). Vehicle will force to Park when keyed off in Neutral if the door is open during wake-up procedure and remains open or within 2 minutes of door closure. Loss of PSA when ignition push-button is pressed by driver after a Remote Start. Unusual battery drain when DTC, P084F-00 - Park-Neutral Switch Output is set. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes.

Source components: AIR BAGS · BACK OVER PREVENTION · ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EXTERIOR LIGHTING · FUEL SYSTEM, GASOLINE · LANE DEPARTURE · POWER TRAIN · VEHICLE SPEED CONTROL.

Source record 10215940 at NHTSA
Jan 16, 2021Service Bulletin/Repair Instructions

18-004-21

NHTSA communication ID: 10215937

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience:Noise or vibration heard/felt during a gas engine start in park. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE · POWER TRAIN · SUSPENSION.

Source record 10215937 at NHTSA
Jan 16, 2021Service Bulletin/Repair Instructions

08-012-21

NHTSA communication ID: 10187123

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Anti-Lock Brake System (ABS) Module Updates This bulletin involves reprogramming the ABS module with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:C2200-00 - Anti-Lock Brake Module Internal. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this ABS update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Electronic Brake Booster Module (EBBM).

Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · POWER TRAIN.

Source record 10187123 at NHTSA
Jan 16, 2021Service Bulletin/Repair Instructions

08-011-21

NHTSA communication ID: 10187122

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Electronic Brake Booster Module (EBBM) Updates This bulletin involves reprogramming the EBBM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find the following Diagnostic Trouble Code (DTC) has been set:B22A9-00 - ECU Internal Performance. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this EBBM update:Powertrain Control Module (PCM) Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM). Anti-Lock Brake System Module (ABS).

Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · POWER TRAIN.

Source record 10187122 at NHTSA
Jan 16, 2021Service Bulletin/Repair Instructions

08-013-21

NHTSA communication ID: 10187119

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates This bulletin involves reprogramming the HCP and AHCP or also known as Power Inverter Module (PIM) with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P2797-00 - Auxiliary Transmission Fluid Pump Performance. P0CF3-00 - Control Pilot Circuit Open. P0A44 - Drive Motor A Position Sensor 1 Circuit Overspeed. U0111-00 - Lost Communication With Battery Energy Control Module (BPCM). P1625-00 - Park Pawl System Failure. U0412-00 - Invalid Data Received From Battery Energy Control Module-A. P215B-00 - Vehicle Speed Output Shaft Speed Correlation. P079A-00 -Transmission Friction Element 1 Slip Detected. P079B-00 - Transmission Friction Element 2 Slip Detected. Customers may also comment:Vehicle will not start when temperature is -30° C (-22° F) and below. Heard and/or felt bump when the gas engine turns on while driving. Vehicle will not charge beyond 98%. "Service Charging System" and "Traction Battery Cutoff" warning messages appear during a key cycle event at -7° C (-20°F). Vehicle will force to Park when keyed off in Neutral if the door is open during wake-up procedure and remains open or within 2 minutes of door closure. Loss of PSA when ignition push-button is pressed by driver after a Remote Start. Unusual battery drain when DTC, P084F-00 - Park-Neutral Switch Output is set. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes.

Source components: AIR BAGS · BACK OVER PREVENTION · ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EXTERIOR LIGHTING · FUEL SYSTEM, GASOLINE · LANE DEPARTURE · POWER TRAIN · VEHICLE SPEED CONTROL.

Source record 10187119 at NHTSA
Jan 16, 2021Service Bulletin/Repair Instructions

18-004-21

NHTSA communication ID: 10187116

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Technicians and/or customers may report the vehicle will not pass a state smog check due to permanent fault codes which will not clear. As a result, the vehicles are not eligible to be registered in certain states.Customers may also experience:Noise or vibration heard/felt during a gas engine start in park. This software release includes the following software enhancement:Corrections to allow the vehicle to clear the permanent fault codes. Four modules are required to be flashed for this update to be effective, the following modules are all to be updated along with this PCM update:Electronic Brake Booster Module (EBBM). Anti-Lock Brake System Module (ABS). Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) or also known as Power Inverter Module (PIM).

Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE · POWER TRAIN · SUSPENSION.

Source record 10187116 at NHTSA
Jan 15, 2021Service Bulletin/Repair Instructions

S2008000031 Rev.

NHTSA communication ID: 10215866

NHTSA source summary · Original PDF not reviewed by Recallfolio

Low Charging Voltage Displayed On Cluster

Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.

Source record 10215866 at NHTSA
Jan 15, 2021Service Bulletin/Repair Instructions

S2008000031 Rev.

NHTSA communication ID: 10187045

NHTSA source summary · Original PDF not reviewed by Recallfolio

Low Charging Voltage Displayed On Cluster

Source components: EQUIPMENT.

Source record 10187045 at NHTSA
Dec 17, 2020Service Bulletin/Repair Instructions

S1908000083 Rev.

NHTSA communication ID: 10187653

NHTSA source summary · Original PDF not reviewed by Recallfolio

Check Engine Light Illuminated, Stop Start Function Inoperative

Source components: ELECTRICAL SYSTEM · ENGINE.

Source record 10187653 at NHTSA
Dec 1, 2020Service Bulletin/Repair Instructions

S1908000195 Rev.

NHTSA communication ID: 10187637

NHTSA source summary · Original PDF not reviewed by Recallfolio

Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.

Source record 10187637 at NHTSA
Nov 24, 2020Service Bulletin/Repair Instructions

S2008000189

NHTSA communication ID: 10224052

NHTSA source summary · Original PDF not reviewed by Recallfolio

Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured

Source components: BACK OVER PREVENTION · LANE DEPARTURE.

Source record 10224052 at NHTSA
Nov 24, 2020Service Bulletin/Repair Instructions

S2008000189

NHTSA communication ID: 10184730

NHTSA source summary · Original PDF not reviewed by Recallfolio

Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10184730 at NHTSA
Nov 24, 2020Service Bulletin/Repair Instructions

S2008000189

NHTSA communication ID: 10184430

NHTSA source summary · Original PDF not reviewed by Recallfolio

Liftgate Ajar Warning Displayed In Cluster, Alarm Goes Off Vehicle Parked And Secured

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10184430 at NHTSA
Nov 13, 2020Service Bulletin/Repair Instructions

S2023000042

NHTSA communication ID: 10224035

NHTSA source summary · Original PDF not reviewed by Recallfolio

Wind Noise From Upper Corners Of Sliding Doors

Source components: BACK OVER PREVENTION.

Source record 10224035 at NHTSA
Nov 13, 2020Service Bulletin/Repair Instructions

S2023000042

NHTSA communication ID: 10184712

NHTSA source summary · Original PDF not reviewed by Recallfolio

Wind Noise From Upper Corners Of Sliding Doors

Source components: EQUIPMENT · STRUCTURE:BODY:DOOR.

Source record 10184712 at NHTSA
Nov 13, 2020Service Bulletin/Repair Instructions

S2023000042

NHTSA communication ID: 10184412

NHTSA source summary · Original PDF not reviewed by Recallfolio

Wind Noise From Upper Corners Of Sliding Doors

Source components: EQUIPMENT · STRUCTURE:BODY:DOOR.

Source record 10184412 at NHTSA
Nov 7, 2020Service Bulletin/Repair Instructions

S2008000172

NHTSA communication ID: 10224030

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Source components: ELECTRICAL SYSTEM.

Source record 10224030 at NHTSA
Nov 7, 2020Service Bulletin/Repair Instructions

S2008000172

NHTSA communication ID: 10184707

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Source components: ELECTRICAL SYSTEM.

Source record 10184707 at NHTSA
Nov 7, 2020Service Bulletin/Repair Instructions

S2008000172

NHTSA communication ID: 10184407

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Flickering When Using Apple CarPlay Or Android Auto.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10184407 at NHTSA
Nov 5, 2020Service Bulletin/Repair Instructions

S1608000226

NHTSA communication ID: 10224023

NHTSA source summary · Original PDF not reviewed by Recallfolio

(Rev. A) Battery Tester Warranty Code Procedures, Medtronic Update Process

Source components: ELECTRICAL SYSTEM.

Source record 10224023 at NHTSA
Nov 5, 2020Service Bulletin/Repair Instructions

S1908000102

NHTSA communication ID: 10224022

NHTSA source summary · Original PDF not reviewed by Recallfolio

(Rev. A) Power Inverter Load Ratings

Source components: POWER TRAIN.

Source record 10224022 at NHTSA
Nov 5, 2020Service Bulletin/Repair Instructions

S1908000028 Rev.

NHTSA communication ID: 10184699

NHTSA source summary · Original PDF not reviewed by Recallfolio

(Rev. A) Power Inverter Load Ratings

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10184699 at NHTSA
Nov 5, 2020Service Bulletin/Repair Instructions

S1908000028 Rev.

NHTSA communication ID: 10184399

NHTSA source summary · Original PDF not reviewed by Recallfolio

(Rev. A) Power Inverter Load Ratings

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.

Source record 10184399 at NHTSA
Oct 31, 2020Service Bulletin/Repair Instructions

S2008000167

NHTSA communication ID: 10223937

NHTSA source summary · Original PDF not reviewed by Recallfolio

Express Window Auto Up Feature Does Not Operate

Source components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.

Source record 10223937 at NHTSA
Oct 31, 2020Service Bulletin/Repair Instructions

S2008000167

NHTSA communication ID: 10183048

NHTSA source summary · Original PDF not reviewed by Recallfolio

Express Window Auto Up Feature Does Not Operate

Source components: ELECTRICAL SYSTEM · VISIBILITY.

Source record 10183048 at NHTSA
Oct 27, 2020Service Bulletin/Repair Instructions

3100220

NHTSA communication ID: 10223987

NHTSA source summary · Original PDF not reviewed by Recallfolio

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Source components: STRUCTURE.

Source record 10223987 at NHTSA
Oct 27, 2020Service Bulletin/Repair Instructions

31-002-20

NHTSA communication ID: 10183098

NHTSA source summary · Original PDF not reviewed by Recallfolio

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Source components: STRUCTURE.

Source record 10183098 at NHTSA
Oct 8, 2020Service Bulletin/Repair Instructions

S1908000195RevA

NHTSA communication ID: 10223913

NHTSA source summary · Original PDF not reviewed by Recallfolio

Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC

Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.

Source record 10223913 at NHTSA
Oct 8, 2020Service Bulletin/Repair Instructions

S1908000195 Rev.

NHTSA communication ID: 10183024

NHTSA source summary · Original PDF not reviewed by Recallfolio

Smog Check Vehicle Inspection Report (VIR) Fails Because Of Permanent Diagnostic Trouble Codes, PDTC

Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.

Source record 10183024 at NHTSA
Sep 22, 2020Service Bulletin/Repair Instructions

S2008000148

NHTSA communication ID: 10181580

NHTSA source summary · Original PDF not reviewed by Recallfolio

Passenger Seat Rear Video Screen Has Horizontal Lines When Playing A DVD Through The External Disc Module

Source components: SEATS.

Source record 10181580 at NHTSA
Sep 19, 2020Service Bulletin/Repair Instructions

S2008000145

NHTSA communication ID: 10181570

NHTSA source summary · Original PDF not reviewed by Recallfolio

Passenger Heated Seat Inoperative, DTC B1EB2-1B Front Right Seat Heater Sensor Circuit Resistance Above Threshold

Source components: SEATS · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.

Source record 10181570 at NHTSA
Sep 18, 2020Service Bulletin/Repair Instructions

S2008000143

NHTSA communication ID: 10181568

NHTSA source summary · Original PDF not reviewed by Recallfolio

AUX And USB Ports Halo Lamps Do Not Illuminate At The Rear Seat Entertainment Port Location

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10181568 at NHTSA
Sep 18, 2020Service Bulletin/Repair Instructions

S1908000097 Rev.

NHTSA communication ID: 10181563

NHTSA source summary · Original PDF not reviewed by Recallfolio

(Revision A) Radio Screen Black Or Blank

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL.

Source record 10181563 at NHTSA
Sep 17, 2020Service Bulletin/Repair Instructions

S1908000048 Rev.

NHTSA communication ID: 10181562

NHTSA source summary · Original PDF not reviewed by Recallfolio

(Revision A) Chime Stuck On In The Audio System

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10181562 at NHTSA
Sep 15, 2020Service Bulletin/Repair Instructions

S2008000141

NHTSA communication ID: 10181558

NHTSA source summary · Original PDF not reviewed by Recallfolio

Navigation Shows Incorrect Location

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10181558 at NHTSA
Aug 28, 2020Service Bulletin/Repair Instructions

S2008000130

NHTSA communication ID: 10221843

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio UConnect GPS Based Trip Computer Missing

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10221843 at NHTSA
Aug 28, 2020Service Bulletin/Repair Instructions

S2008000130

NHTSA communication ID: 10180233

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio UConnect GPS Based Trip Computer Missing

Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.

Source record 10180233 at NHTSA
Aug 19, 2020Service Bulletin/Repair Instructions

9003637

NHTSA communication ID: 10221787

NHTSA source summary · Original PDF not reviewed by Recallfolio

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT:ELECTRICAL.

Source record 10221787 at NHTSA
Aug 19, 2020Service Bulletin/Repair Instructions

9003637

NHTSA communication ID: 10180177

NHTSA source summary · Original PDF not reviewed by Recallfolio

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT.

Source record 10180177 at NHTSA
Aug 14, 2020Service Bulletin/Repair Instructions

0807520

NHTSA communication ID: 10221872

NHTSA source summary · Original PDF not reviewed by Recallfolio

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.

Source record 10221872 at NHTSA
Aug 14, 2020Service Bulletin/Repair Instructions

08-075-20

NHTSA communication ID: 10180262

NHTSA source summary · Original PDF not reviewed by Recallfolio

Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.38.11. Customers may experience one or more of the following: One or both of the rear screens are not working after rear display replacement.If the rear display is replaced and it does not function, confirm that the Video Routing Module (VRM) software is up to date. Black screen on both rear screens(2017-19 MY Only). Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle(2017-19 MY Only). Video Screens do not turn on(2017-18 MY Only). Radio Uconnect theater button does not work(2017-18 MY Only). USB playback is choppy (2017 MY Only). The video system resets or does not function(2017 MY Only). The remote pairing screen will time out and inform customer the remote(s)have not been paired(2017 MY Only). Remotes frequently do not pair(2017 MY Only). Occasional reset(2017 MY Only). Rear screens can be accidently controlled from the radio outside of theparental control feature(2017 MY Only). Black screen(2017 MY Only). Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set(2017-19 MY Only):B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module(2017-19 MY Only). In addition the following improvement is included. Blueborn cyber security patch(2017-19 MY Only).

Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE · SEATS.

Source record 10180262 at NHTSA
Aug 13, 2020Service Bulletin/Repair Instructions

67567

NHTSA communication ID: 10221851

NHTSA source summary · Original PDF not reviewed by Recallfolio

Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering

Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.

Source record 10221851 at NHTSA
Aug 13, 2020Service Bulletin/Repair Instructions

67567

NHTSA communication ID: 10180241

NHTSA source summary · Original PDF not reviewed by Recallfolio

Safety Recall W46 12-Volt Isolator Post Connection Parts Ordering

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10180241 at NHTSA
Jul 31, 2020Service Bulletin/Repair Instructions

S2021000004

NHTSA communication ID: 10229310

NHTSA source summary · Original PDF not reviewed by Recallfolio

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

Source components: POWER TRAIN · STRUCTURE.

Source record 10229310 at NHTSA
Jul 31, 2020Service Bulletin/Repair Instructions

S2021000004

NHTSA communication ID: 10221740

NHTSA source summary · Original PDF not reviewed by Recallfolio

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

Source components: POWER TRAIN.

Source record 10221740 at NHTSA
Jul 31, 2020Service Bulletin/Repair Instructions

S2021000004

NHTSA communication ID: 10178667

NHTSA source summary · Original PDF not reviewed by Recallfolio

Valve Body Learn Procedure On WiTech Shows The Transmission Is Not In The Proper Gear After Repairs

Source components: POWER TRAIN.

Source record 10178667 at NHTSA
Jul 30, 2020Service Bulletin/Repair Instructions

9004159

NHTSA communication ID: 10229261

NHTSA source summary · Original PDF not reviewed by Recallfolio

CHIME, Warning (Power Liftgate) Please follow service manual procedures updated for Chime Diagnositcs in section 08-ELECTRICAL/8N-POWER SYSTEMS/DIAGNOSIS AND TESTING/POWER LIFTGATE CHIME For concern of liftgate chime inoperative, please contact FCA Redacted Content. If no answer, please leave your name and a callback number. If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT:ELECTRICAL · STRUCTURE.

Source record 10229261 at NHTSA
Jul 30, 2020Service Bulletin/Repair Instructions

9004159

NHTSA communication ID: 10221691

NHTSA source summary · Original PDF not reviewed by Recallfolio

CHIME, Warning (Power Liftgate) Please follow service manual procedures updated for Chime Diagnositcs in section 08-ELECTRICAL/8N-POWER SYSTEMS/DIAGNOSIS AND TESTING/POWER LIFTGATE CHIME For concern of liftgate chime inoperative, please contact FCA Redacted Content. If no answer, please leave your name and a callback number. If no response in 15 minutes, proceed with repair.

Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10221691 at NHTSA
Jul 30, 2020Service Bulletin/Repair Instructions

9004159

NHTSA communication ID: 10178618

NHTSA source summary · Original PDF not reviewed by Recallfolio

CHIME, Warning (Power Liftgate) Please follow service manual procedures updated for Chime Diagnositcs in section 08-ELECTRICAL/8N-POWER SYSTEMS/DIAGNOSIS AND TESTING/POWER LIFTGATE CHIME For concern of liftgate chime inoperative, please contact FCA Redacted Content. If no answer, please leave your name and a callback number. If no response in 15 minutes, proceed with repair.

Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10178618 at NHTSA
Jul 15, 2020Service Bulletin/Repair Instructions

S2008000094

NHTSA communication ID: 10229293

NHTSA source summary · Original PDF not reviewed by Recallfolio

Uconnect Market Place APP Fatal Error Message

Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).

Source record 10229293 at NHTSA
Jul 15, 2020Service Bulletin/Repair Instructions

S2008000094

NHTSA communication ID: 10221723

NHTSA source summary · Original PDF not reviewed by Recallfolio

Uconnect Market Place APP Fatal Error Message

Source components: EQUIPMENT:ELECTRICAL.

Source record 10221723 at NHTSA
Jul 15, 2020Service Bulletin/Repair Instructions

S2008000094

NHTSA communication ID: 10178650

NHTSA source summary · Original PDF not reviewed by Recallfolio

Uconnect Market Place APP Fatal Error Message

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10178650 at NHTSA
Jul 14, 2020Service Bulletin/Repair Instructions

S2008000101

NHTSA communication ID: 10229291

NHTSA source summary · Original PDF not reviewed by Recallfolio

Blind Spot Indicator Light Remains On In High Ambient Temperatures

Source components: AIR BAGS · ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS · EXTERIOR LIGHTING.

Source record 10229291 at NHTSA
Jul 14, 2020Service Bulletin/Repair Instructions

S2008000101

NHTSA communication ID: 10221721

NHTSA source summary · Original PDF not reviewed by Recallfolio

Blind Spot Indicator Light Remains On In High Ambient Temperatures

Source components: LANE DEPARTURE: BLIND SPOT DETECTION.

Source record 10221721 at NHTSA
Jul 14, 2020Service Bulletin/Repair Instructions

S2008000101

NHTSA communication ID: 10178648

NHTSA source summary · Original PDF not reviewed by Recallfolio

Blind Spot Indicator Light Remains On In High Ambient Temperatures

Source components: ELECTRICAL SYSTEM · LANE DEPARTURE: BLIND SPOT DETECTION.

Source record 10178648 at NHTSA
Jul 3, 2020Service Bulletin/Repair Instructions

S2008000010

NHTSA communication ID: 10229285

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.

Source record 10229285 at NHTSA
Jul 3, 2020Service Bulletin/Repair Instructions

S2008000095

NHTSA communication ID: 10229278

NHTSA source summary · Original PDF not reviewed by Recallfolio

Service Shifter Is Displayed In the EVIC

Source components: BACK OVER PREVENTION:DISPLAY FUNCTION.

Source record 10229278 at NHTSA