2017 Chrysler PACIFICA Manufacturer communications & TSBs.Page 5
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 534, ordered newest first. Dated records on this page: Jun 16, 2016–Jun 20, 2017.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jun 20, 2017Service Bulletin/Repair Instructions
02-007-17
NHTSA communication ID: 10219900
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering Wheel Off Center This bulletin involves centering the steering wheel. The customer may describe the steering wheel is off center.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0AA6-00 - Hybrid Battery Voltage System Isolation Fault. P1E1B-00 - Hybrid-Ev Battery Side Voltage System Isolation.Under a vehicle side isolation failure which generates P0AA6, the BPCM may falsely set P1E1B (HV battery isolation failure) on key off which results in a no start condition. U11C5-00 - BPCM Lost Communication With On Board Charging Module. P1A9B-00 - Hybrid - EV Battery Temperature Sensor 1 Out Of Range High. P1AA7-00 - Hybrid - EV Battery Temperature Sensor 4 Out Of Range High.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) and the Auxiliary Hybrid Control Processer (AHCP) This bulletin involves a combination reprogramming of the HCP and the AHCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0A79-00 - Drive Motor B Inverter Performance. U0415-00 - Implausible Data Received From ABS. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P061B-00 - Internal Control Module Torque Calculation Performance. P26C3-00 - Internal Control Module Electronic Shifter Performance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:U1431 - Implausible Data Received From Cruise Control Module.P24B9 - EVAP System Leak Detection Pump Pressure Sensor Circuit Range/Performance. P0300 - Multiple Cylinder Misfire. P1C64-00 - Hybrid Perf Engine Speed Below Target During Autostart.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Shift and Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory:P1B13-00 - Park by Wire Unintended Out Of Park Position. P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up. U0103-00 - Lost Communication With Electric Gear Shift Module. P1CC9 - Unable To Engage Gear. P1DDE-00 - Ignition Run/Start Input 1-2 Correlation. The following improvement is also included in this update:Shifter interlocking improvement in an event of brake signal loss to the TCM.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Central Vision Processing Module (CVPM) Enhancements for Surround View Camera System This bulletin involves updating the CVPM with the latest available software. Customers may experience that in variable light conditions (i.e. backing into a garage on a sunny day), image harmonization between the four views can lead to part of the image being blacked outFig. 1.360 Surround View Camera
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0AA6-00 - Hybrid Battery Voltage System Isolation Fault. P1E1B-00 - Hybrid-Ev Battery Side Voltage System Isolation.Under a vehicle side isolation failure which generates P0AA6, the BPCM may falsely set P1E1B (HV battery isolation failure) on key off which results in a no start condition. U11C5-00 - BPCM Lost Communication With On Board Charging Module. P1A9B-00 - Hybrid - EV Battery Temperature Sensor 1 Out Of Range High. P1AA7-00 - Hybrid - EV Battery Temperature Sensor 4 Out Of Range High.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:U1431 - Implausible Data Received From Cruise Control Module.P24B9 - EVAP System Leak Detection Pump Pressure Sensor Circuit Range/Performance. P0300 - Multiple Cylinder Misfire. P1C64-00 - Hybrid Perf Engine Speed Below Target During Autostart.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Shift and Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory:P1B13-00 - Park by Wire Unintended Out Of Park Position. P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up. U0103-00 - Lost Communication With Electric Gear Shift Module. P1CC9 - Unable To Engage Gear. P1DDE-00 - Ignition Run/Start Input 1-2 Correlation. The following improvement is also included in this update:Shifter interlocking improvement in an event of brake signal loss to the TCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Central Vision Processing Module (CVPM) Enhancements for Surround View Camera System This bulletin involves updating the CVPM with the latest available software. Customers may experience that in variable light conditions (i.e. backing into a garage on a sunny day), image harmonization between the four views can lead to part of the image being blacked outFig. 1.360 Surround View Camera
NHTSA source summary · Original PDF not reviewed by Recallfolio
Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Liftgate Latch Before replacing this part, please call Lori Millen at cell (248) 379-1888. If you do not receive a return call within 15 minutes, proceed with the repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Navigation Inoperative This bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. A customer may notice the radio?s navigation feature is inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Navigation Inoperative This bulletin involves checking if the radio's navigation feature is working and replacing the radio if needed. A customer may notice the radio?s navigation feature is inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SI-eVT Transmission - China Variant The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SI-eVT Transmission - China Variant The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Clunking or Popping Noise While Going Over Bumps This bulletin involves inspecting the front strut mounts and strut stems for damage and replacing if needed. Customers may experience a clunking or popping type noise while traveling over bumps or uneven road surfaces at slow speeds.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rattle Noise Heard From Front Suspension This bulletin involves inspecting the front struts for proper assembly and replacing if necessary. The customer may notice a rattle noise from the front of the vehicle while driving over bumps or rough roads.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rattle Noise Heard From Front Suspension This bulletin involves inspecting the front struts for proper assembly and replacing if necessary. The customer may notice a rattle noise from the front of the vehicle while driving over bumps or rough roads.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Upper Hinge Pulls Out Of Upper Sliding Door Track This bulletin involves replacing one or both of the sliding door upper hinges and upper track stop bumper. Customers may experience the left or right power sliding door upper hinge becomes disengaged from the upper sliding door track.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
Source components: BACK OVER PREVENTION · POWER TRAIN · STEERING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Upper Hinge Pulls Out Of Upper Sliding Door Track This bulletin involves replacing one or both of the sliding door upper hinges and upper track stop bumper. Customers may experience the left or right power sliding door upper hinge becomes disengaged from the upper sliding door track.
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening when the button is pushed or when the door is opened manually. The door potentially may close if the vehicle is parked on a decline.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening when the button is pushed or when the door is opened manually. The door potentially may close if the vehicle is parked on a decline.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening when the button is pushed or when the door is opened manually. The door potentially may close if the vehicle is parked on a decline.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Does Not Stay Open Or Secured After Opening This bulletin involves repairing one or both of the sliding door latches. Customers may experience the left or right power sliding door does not stay open or secured after opening when the button is pushed or when the door is opened manually. The door potentially may close if the vehicle is parked on a decline.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: HVAC Diagnostic And System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customer may describe HVAC set temperature switches to ?Lo? after using Remote Start.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: HVAC Diagnostic And System Improvements This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customer may describe HVAC set temperature switches to ?Lo? after using Remote Start.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Motor, Window Regulator Prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software.
Source components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Overhead DVD Player Before replacing the overhead DVD player for an inoperative condition, check the 14 pin connector at the DVD player for loose or pushed out pins. If the connection is ok then proceed with the repair. Before replacing the DVD player for a scratched or distorted screen make sure the plastic protective film is removed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Motor, Window Regulator Prior to replacing the regulator motor, for window reversing and reopening itself when using the auto-up feature, please verify that the door control module is using the latest available software.
Source components: ELECTRICAL SYSTEM:SOFTWARE · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Overhead DVD Player Before replacing the overhead DVD player for an inoperative condition, check the 14 pin connector at the DVD player for loose or pushed out pins. If the connection is ok then proceed with the repair. Before replacing the DVD player for a scratched or distorted screen make sure the plastic protective film is removed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS TB NOTIFIED THE TECHNICIANS THAT ON TRIM LEVELS OF A VMI CONVERTED CHRYSLER PACIFICA THAT ALLOW FOR HEATED SEATS, THE HARNESS MAY BE PINNED INCORRECTLY AND WILL NOT ALLOW THE HEATED SEAT OPTION TO WORK ON THE REMAINING SEAT ONCE EITHER ONE IS REMOVED
NHTSA source summary · Original PDF not reviewed by Recallfolio
RES / RHA / REB Radios That Supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
NHTSA source summary · Original PDF not reviewed by Recallfolio
Halfshaft When replacing this component it is required that the hub nut; 06509298AA, be replaced at the same time. Ensure the hub nut is torqued to the service manual specifications for this vehicle. The torque specification for the hub nut is 163 N.m or 120 Ft.Lbs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hub Nut The torque specifications for this component is 163 N.m or 120 Ft.Lbs. When replacing this component ensure that the component is NOT over torqued.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Glove Box Assembly Prior to replacing glove box assembly for glove box light stays on, verify the glove box door is latched completely on both sides. The glove box door should not be able to be pulled open without using glove box handle. Please call Mack Allen at (248) 944-0140 prior to replacing the glove box assembly. If you don?t receive a response within 15 minutes, please continue with normal repair procedure
NHTSA source summary · Original PDF not reviewed by Recallfolio
Electronic Shift Module If DTC's U11C3, U0074 are present Stored or Active, please contact Pemi Sabageh at cell (519) 300-0629 or David Dysarz at (248) 944-0310. If you do not receive a call within 15 minutes please proceed with the repair. Please return parts back to FCA Engineering if ESM is deemed non-functional after performing this TechTip
NHTSA source summary · Original PDF not reviewed by Recallfolio
Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the Video Routing Module (VRM) software. A customer may experience one or more of the following: Occasional reset. Remotes frequently do not pair. Rear screens can be accidently controlled from the radio outside of the parental control feature. Black screen.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Matt Marcantonio at Cell (248) 736-4158 or Rick Gordon at Cell (248) 630-6281.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please Rick Gordon at Cell (248) 630-6281.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Power Sliding Door Module Enhancements This bulletin involves reprogramming both of the Power Sliding Door Modules (PSDM) with the latest available software. Customers may perceive that the power sliding door does not reverse immediately when closing, if the door comes in contact with a soft obstacle.This software will update, the door closing strategy, which will require less force to reverse the door.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radiator Assembly Before replacing the Radiator Assembly for leaking or overheating issues, please call any of the following: Lan Sun @ cell (248) 736-8786, Radovan Misic @ cell (248) 701-2754 or Josh Langmesser @ cell (248) 821-5946 If a response is not received within 15 minutes, proceed with the necessary repair. After repair, please send pictures of defective part to lan.sun@fcagroup.com
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Creak Noise Coming From Fixed Roof Panel Glass This bulletin involves applying sealant to the fixed glass roof panel supports. Customers may experience a creak noise coming from the fixed sunroof glass panel when going over a rough surface.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dual Pane Sunroof Assembly Making Contact With The Roof This bulletin involves adjusting the fixed rear dual pane sunroof assembly. The customer may describe an audible creak/rattle heard from the rear dual pane sunroof assembly while driving.If a customer?s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition listed above, perform the Repair Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Remote Start Antenna Replacement This bulletin involves replacing the remote start antenna module. Some customers may experience a diminished or less than satisfactory range when trying to lock/unlock the doors or when using the remote start from the key fob. Some customers may also experience a Tire Pressure Monitoring (TPM) icon illuminated while all the tires are properly inflated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. The VRM with part number 68227168AL, must have radio software 16.23.23 in order to operate properly. If the radio head unit has SW version 16.17.13 or earlier, a radio head unit software update is required. Installing a VRM with this part number in a Pacifica with radio software prior to 16.23.23 will result in a loss of the parental control feature of the Rear Seat Entertainment system. For questions regarding part numbers or software levels, please call Rick Gordon at Cell (248) 630-6281.~ ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Frame, Second Row or Third Row Seat Cushion. If your 2nd or 3rd row Pacifica stow and go seat won't fold, please call Dan Jovan at cell (248) 760-4348. ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) stored in the TCM memory: P1CC9 - Unable To Engage Gear. P1DDE-00 - Ignition Run/Start Input 1-2 Correlation.The following improvement is also included in this update: Shifter interlocking improvement in an event of brake signal loss to the TCM.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Video Routing Module Enhancements For Rear Seat Entertainment System This bulletin involves updating the video routing module software. A customer may have experience one or more of the following: Occasional reset. Black screen.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Conditioning Inoperative This bulletin involves testing the A/C compressor operation and replacing if needed. Customers may experience a loss or intermittent operation of the air conditioning system. A rattling noise may also be heard from the engine area.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Seat Entertainment System Video Routing Module Before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, the software in the radio head unit needs to be verified. The VRM with part number 68227168AL, must have radio software 16.23.23 in order to operate properly. If the radio head unit has SW version 16.17.13 or earlier, a radio replacement is required as a service software release for 16.23.23 is not yet available. Installing a VRM with this part number in a Pacifica with radio software prior to 16.23.23 will result in a Rear Seat Entertainment system that is inoperable. For questions regarding part numbers or software levels, please call Rick Gordon at Cell (248) 630-6281.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing components (Phaser, Actuator, OCV) be replaced.~ Please label the components of which bank they came from prior to parts return. ~ Phaser 05048043AB Actuator 05048045AB OCV 05048044AB Please call Joe Lovell at cell (734) 309-6467 with any questions If a response is not received within 15 mins , then proceed with diagnostics/repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Overhead Console Replacement This bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. The customer may describe that the sunglass storage compartment door in the overhead console does not latch in cold temperatures.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Overhead Console Replacement This bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. The customer may describe that the sunglass storage compartment door in the overhead console does not latch in cold temperatures.
NHTSA source summary · Original PDF not reviewed by Recallfolio
HVAC System Not Cold This bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the Heating Ventilation Air Conditioning (HVAC) Module. Customers may describe that the HVAC system is not blowing cold air at startup. The HVAC starts to blow cold air after some drive time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Active Grill Shutter (AGS) For 2017 RU vehicles ONLY;~ Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Suction/Liquid Line, A/C Discharge Dine, A/C Compressor For RU bodies ONLY; Issues with leaks in the above A/C components. Also issues with compressor performance. Before replacing any of the components listed above call Michael Romm at cell (248) 766-5465. If no response in 15 minutes, please proceed with repair. Be prepared to answer the following questions: - Is A/C functional or not? - If not, does HVAC have the latest software per TSB 24-006-16 ? - Is compressor clutch engaging? If not, then using wiTECH, was A/C request active when clutch was not engaging? - Is there any evidence of refrigerant leaks / dye anywhere in the A/C system? - If the refrigerant has been reclaimed, what was the amount?
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect Inside Rear View Mirror This bulletin involves inspecting and if necessary, replacing the inside rear view mirror. The vehicle may have the incorrect inside rear view mirror installed in the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Water Intrusion In Dash To Front Fascia In-Line Connector This bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. The customer may describe the front fog lamps flicker or experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): · U11E9 - Lost Communication With AGS.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"LEFT FRONT DOOR RATTLE THIS BULLETIN INVOLVES TESTING THE DRIVERS FRONT DOOR FOR RATTLE NOISE WHEN CLOSING AND IF NEEDED, APPLYING URETHANE BETWEEN OUTER DOOR SHELL AND IMPACT BEAM. THE CUSTOMER MAY DESCRIBE A DRIVERS FRONT DOOR RATTLE NOISE WHEN CLOSING THE DOOR."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"AIR CONDITIONING INOPERATIVE THIS BULLETIN INVOLVES TESTING THE A/C COMPRESSOR OPERATION AND REPLACING IF NEEDED. CUSTOMERS MAY EXPERIENCE A LOSS OR INTERMITTENT OPERATION OF THE AIR CONDITIONING SYSTEM. A RATTLING NOISE MAY ALSO BE HEARD FROM THE ENGINE AREA."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Lubrication. This bulletin involves applying NYE lubricant grease to the sliding door center track mechanism. Customers may describe a grinding noise coming from the left or right sliding door when opening or closing.
Source components: BACK OVER PREVENTION · VEHICLE SPEED CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Lubrication. This bulletin involves applying NYE lubricant grease to the sliding door center track mechanism. Customers may describe a grinding noise coming from the left or right sliding door when opening or closing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"SLIDING DOOR LUBRICATION. THIS BULLETIN INVOLVES APPLYING NYE LUBRICANT GREASE TO THE SLIDING DOOR CENTER TRACK MECHANISM. CUSTOMERS MAY DESCRIBE A GRINDING NOISE COMING FROM THE LEFT OR RIGHT SLIDING DOOR WHEN OPENING OR CLOSING."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) have been set: · **P1D73 - AGS Performance - (Active Grill Shutter). · P0171 - Fuel System 1/1 Lean. · P0174 - Fuel System 2/1 Lean.** The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory: NOTE: The Diagnostic Trouble Code (DTC) is caused by a calibration in the PCM that is in conflict with the ABS Module programming. The new software flash will correct this issue. · C121C-00 - Torque Request Signal Denied. **This software release also includes: · Transmission quick learn. · Engine enhancements.**
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs) have been set: · **P1D73 - AGS Performance - (Active Grill Shutter). · P0171 - Fuel System 1/1 Lean. · P0174 - Fuel System 2/1 Lean.** The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory: NOTE: The Diagnostic Trouble Code (DTC) is caused by a calibration in the PCM that is in conflict with the ABS Module programming. The new software flash will correct this issue. · C121C-00 - Torque Request Signal Denied. **This software release also includes: · Transmission quick learn. · Engine enhancements.**
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"FLASH: 3.6L POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION, A TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) HAVE BEEN SET: · **P1D73 - AGS PERFORMANCE - (ACTIVE GRILL SHUTTER). · P0171 - FUEL SYSTEM 1/1 LEAN. · P0174 - FUEL SYSTEM 2/1 LEAN.** THE TECHNICIAN MAY ALSO FIND THE FOLLOWING DTC STORED IN THE ANTI-LOCK BRAKE SYSTEM (ABS) MODULE MEMORY: NOTE: THE DIAGNOSTIC TROUBLE CODE (DTC) IS CAUSED BY A CALIBRATION IN THE PCM THAT IS IN CONFLICT WITH THE ABS MODULE PROGRAMMING. THE NEW SOFTWARE FLASH WILL CORRECT THIS ISSUE. · C121C-00 - TORQUE REQUEST SIGNAL DENIED. **THIS SOFTWARE RELEASE ALSO INCLUDES: · TRANSMISSION QUICK LEARN. · ENGINE ENHANCEMENTS.**"
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect Front License Plate Bracket This bulletin involves inspecting and if necessary, replacing the front license plate bracket. The vehicle may have the incorrect front license plate bracket in the vehicle. The vehicle may have a been shipped with a license plate bracket kit for a high line fascia that will not fit vehicles with a base line fascia.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Incorrect Front License Plate Bracket This bulletin involves inspecting and if necessary, replacing the front license plate bracket. The vehicle may have the incorrect front license plate bracket in the vehicle. The vehicle may have a been shipped with a license plate bracket kit for a high line fascia that will not fit vehicles with a base line fascia.