The manufacturer’s record · Page 4 of 6
Original record summaries, dates and identifiers for this model-year. Records 301–400 of 534, ordered newest first. Dated records on this page: Jun 21, 2017–Jan 1, 2020.
Back to 2017 Chrysler PACIFICA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10222939
NHTSA source summary · Original PDF not reviewed by Recallfolio
EV Mode Unavailable, Cluster Message Displayed Vehicle In Fuel And Oil Refresh Mode
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10222939 at NHTSANHTSA communication ID: 10170314
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Source components: SUSPENSION.
Source record 10170314 at NHTSANHTSA communication ID: 10170382
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Source components: EQUIPMENT:ELECTRICAL.
Source record 10170382 at NHTSANHTSA communication ID: 10170306
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.
Source components: ENGINE AND ENGINE COOLING.
Source record 10170306 at NHTSANHTSA communication ID: 10220059
NHTSA source summary · Original PDF not reviewed by Recallfolio
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10220059 at NHTSANHTSA communication ID: 10169207
NHTSA source summary · Original PDF not reviewed by Recallfolio
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Source components: EQUIPMENT.
Source record 10169207 at NHTSANHTSA communication ID: 10220101
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: STRUCTURE.
Source record 10220101 at NHTSANHTSA communication ID: 10220099
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: STRUCTURE.
Source record 10220099 at NHTSANHTSA communication ID: 10220098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10220098 at NHTSANHTSA communication ID: 10220097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: EQUIPMENT · STRUCTURE.
Source record 10220097 at NHTSANHTSA communication ID: 10220007
NHTSA source summary · Original PDF not reviewed by Recallfolio
SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.
Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE · POWER TRAIN · WHEELS.
Source record 10220007 at NHTSANHTSA communication ID: 10169249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10169249 at NHTSANHTSA communication ID: 10169247
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Source components: EQUIPMENT.
Source record 10169247 at NHTSANHTSA communication ID: 10169246
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
Source components: VISIBILITY.
Source record 10169246 at NHTSANHTSA communication ID: 10169245
NHTSA source summary · Original PDF not reviewed by Recallfolio
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
Source components: STRUCTURE.
Source record 10169245 at NHTSANHTSA communication ID: 10169155
NHTSA source summary · Original PDF not reviewed by Recallfolio
SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10169155 at NHTSANHTSA communication ID: 10220063
NHTSA source summary · Original PDF not reviewed by Recallfolio
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10220063 at NHTSANHTSA communication ID: 10169211
NHTSA source summary · Original PDF not reviewed by Recallfolio
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Source components: EQUIPMENT.
Source record 10169211 at NHTSANHTSA communication ID: 10219998
NHTSA source summary · Original PDF not reviewed by Recallfolio
LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.
Source components: AIR BAGS · BACK OVER PREVENTION · ELECTRICAL SYSTEM · SEATS · VEHICLE SPEED CONTROL.
Source record 10219998 at NHTSANHTSA communication ID: 10169146
NHTSA source summary · Original PDF not reviewed by Recallfolio
LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.
Source components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH · STRUCTURE:BODY:HOOD.
Source record 10169146 at NHTSANHTSA communication ID: 10220078
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10220078 at NHTSANHTSA communication ID: 10169226
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Source components: EQUIPMENT.
Source record 10169226 at NHTSANHTSA communication ID: 10220071
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE AND ENGINE COOLING.
Source record 10220071 at NHTSANHTSA communication ID: 10169219
NHTSA source summary · Original PDF not reviewed by Recallfolio
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Source components: ENGINE · FUEL SYSTEM, GASOLINE.
Source record 10169219 at NHTSANHTSA communication ID: 10168444
NHTSA source summary · Original PDF not reviewed by Recallfolio
Video Routing Module (VRM) Enhancements For Rear Seat Entertainment System This bulletin involves updating the VRM software level to 19.12.10. Customers may experience one or more of the following:Black screen on both rear screens. Rear Seat Entertainment (RSE) remote control does not pair. When playing a video from a USB stick the video does not resume where itleft off after an ignition cycle. Video Screens do not turn on. Radio Uconnect theater button does not work. USB playback is choppy. The video system resets or does not function. The remote pairing screen will time out and inform customer the remote(s)have not been paired. Remotes frequently do not pair. Occasional reset Rear screens can be accidently controlled from the radio outside of theparental control feature. Black screen. Upon further investigation the technician may find that the following Diagnostic Trouble Code(DTC) has been set:B15AD-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 1. B15AE-00 - Lost Low Voltage Differential Signal (LVDS) Connection With MediaPort 2. B15AA-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display1. B15AB-00 - Lost Low Voltage Differential Signal (LVDS) Connection With Display2.Low Voltage Differential Signal (LVDS) DTCs (B15AD00, B15AE00, B15AB00, B15AA00) get falsely set when thevehicle is remote started. U11BB-00 - Lost Communication With Video Routing Module. In addition the following improvement is included.Blueborn cyber security patch.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10168444 at NHTSANHTSA communication ID: 10168377
NHTSA source summary · Original PDF not reviewed by Recallfolio
GRILLE, Active Shutter When replacing Active Grille Shutter on vehicles built before April 10th, 2018 rearrange pin configuration in the AGS connector to MY 2019 configuration. Failure to do so will result in U11E9 Loss of Comm with AGS. Please view I-sheet in STAR parts for reference.
Source components: STRUCTURE.
Source record 10168377 at NHTSANHTSA communication ID: 10166598
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10166598 at NHTSANHTSA communication ID: 10166589
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
Source components: ENGINE.
Source record 10166589 at NHTSANHTSA communication ID: 10166544
NHTSA source summary · Original PDF not reviewed by Recallfolio
LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
Source components: STRUCTURE · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10166544 at NHTSANHTSA communication ID: 10166537
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10166537 at NHTSANHTSA communication ID: 10162474
NHTSA source summary · Original PDF not reviewed by Recallfolio
UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, perform a reset on the remote by simultaneously pressing the Play/Pause, Down, and Screen buttons and holding for about 5 seconds until the remote backlighting flashes. It is also suggested to turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Mike Galiati at (248) 294-8754. If no response in 15 minutes, proceed with repair.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10162474 at NHTSANHTSA communication ID: 10162473
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Seat Entertainment Seatback Screen If a single seat back screen is not functional, check DTC's for an LDVS code B15AB-00 or B15AB-00 in the Video Routing Module. Also, verify both connections to the screen by disconnecting and reconnecting. Before replacing the part, please call Mike Galiati at (248) 294-8754
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10162473 at NHTSANHTSA communication ID: 10162472
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Seat Entertainment System Video Routing Module Please check the Uconnect software portal to verify the latest software is installed. If the VRM Module is not showing up in WiTech (or is unresponsive) and/or the rear screens are not functioning, before replacement follow the steps below: 1.) Check the part number of the Module, this will be the number above the barcode seen in the top corner of the module. if it is 68376134AE contact Mike Galiati at 248-294-8754 before troubleshooting. If no response in 15 minutes, proceed with repair. 2.) Disconnect and reconnect the 26-way power harness, if the module recovers check software is at the latest level 1750.13. 3.) If the Module does not recover in step 1, disconnect the BLUE mini-USB connector to the module and perform step 1 again. If the Module recovers, replace the USB port located next to the BlueRay player. If there are issues while using the Uconnect theater APP, black radio screen/does not open, but the rear screens are functional DO NOT replace the module. This is a radio software issue and not related to the Video Routing Module. If the above tip does not correct the issue, before replacing the Video Routing Module (VRM) for the Rear Seat Entertainment system in the Pacifica, please call Mike Galiati at (248) 294-8754. If no response in 15 minutes, proceed with repair.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10162472 at NHTSANHTSA communication ID: 10162535
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. A customer or technicians may be unable to read data information from the OBDII connector when using a generic scan tool (APAC).Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTCs have been set (NAFTA):U0418 - Implausible Data Received From Brake System Control Module 1. U0432 - Invalid Data Received From Multi-Axis Acceleration Sensor Module. P06EF - Engine Restart Performance. P06E9 - Engine Starter Performance. P00FD - Battery -B- State Of Charge Performance. C2222-68 - Improper Powerdown - Event Information. P0607-00 - ECU Internal Performance - ESM. U0402-00 - Implausible Data Received From TCM. U145D-00 - Implausible Data Received From TCM On D-PT. U1465-00 - Implausible Driver Shift Request Signal Received. U1400-00 - Implausible TPS Signal Received P1D73 - AGS Performance - (Active Grill Shutter). P0171 - Fuel System 1/1 Lean. P0174 - Fuel System 2/1 Lean. The following DTCs have been changed from a one trip fault to a two trip fault (NAFTA):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory (NAFTA):The following DTC is caused by a calibration in the PCM that is in conflict with the ABS Module programming.
Source components: AIR BAGS · BACK OVER PREVENTION · ELECTRICAL SYSTEM · EXTERIOR LIGHTING · FUEL SYSTEM, GASOLINE.
Source record 10162535 at NHTSANHTSA communication ID: 10159743
NHTSA source summary · Original PDF not reviewed by Recallfolio
Notify dealers and end users of the availability of a improved pinion bracket
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN · SUSPENSION.
Source record 10159743 at NHTSANHTSA communication ID: 10144752
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
Source components: SEATS.
Source record 10144752 at NHTSANHTSA communication ID: 10131380
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. During that window, the OEM door operator module may not accept an open or close signal while manual door operation remains unaffected
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10131380 at NHTSANHTSA communication ID: 10129577
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed
Source components: ELECTRICAL SYSTEM.
Source record 10129577 at NHTSANHTSA communication ID: 10128692
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed
Source components: ELECTRICAL SYSTEM.
Source record 10128692 at NHTSANHTSA communication ID: 10217459
NHTSA source summary · Original PDF not reviewed by Recallfolio
Probe Air Conditioning (Evaporator Temp Sensor) A/C inop due to Evaporator Temperature Probe (sensor). Before replacing evaporator temperature sensor, please call Sorin Manaila on cell phone: (248) 550-4781. If no response in 15 minutes, please continue with repair.
Source components: ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR.
Source record 10217459 at NHTSANHTSA communication ID: 10216278
NHTSA source summary · Original PDF not reviewed by Recallfolio
Probe Air Conditioning (Evaporator Temp Sensor) A/C inop due to Evaporator Temperature Probe (sensor). Before replacing evaporator temperature sensor, please call Sorin Manaila on cell phone: (248) 550-4781. If no response in 15 minutes, please continue with repair.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR.
Source record 10216278 at NHTSANHTSA communication ID: 10217451
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Source components: SERVICE BRAKES.
Source record 10217451 at NHTSANHTSA communication ID: 10216110
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10216110 at NHTSANHTSA communication ID: 10217491
NHTSA source summary · Original PDF not reviewed by Recallfolio
Instrument Panel Center Storage Drawer Binding This bulletin involves removing the felt tape from the center storage drawer to prevent binding. Customers may experience the center storage drawer in the lower instrument panel binding when opening or closing the drawer.This condition is caused from the felt tape that is installed on the pivot latch for the center storage drawer.
Source components: EQUIPMENT · LATCHES/LOCKS/LINKAGES · SEATS · VEHICLE SPEED CONTROL.
Source record 10217491 at NHTSANHTSA communication ID: 10217489
NHTSA source summary · Original PDF not reviewed by Recallfolio
Loose High Voltage Cable at the Power Inverter Module (PIM) Terminal This bulletin involves inspecting the High Voltage Interlock Loop (HVIL) connector and potentially installing a Power Inverter Module (PIM) kit. The customer may describe a loss of vehicle propulsion or a Malfunction Indicator Light (MIL) illuminated with the following Diagnostic Trouble Codes (DTCs):P0C77-00 - HV Battery System Precharge Time Too Short. P0C76-00 - Hybrid EV System Discharge Time Too Long - PIM. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0A79-00 - Drive Motor B Inverter Performance. P1AEF-00 - MCPB High Voltage Battery System Voltage High. P0AFA-00 - Hybrid-EV Battery System Voltage Low. P0EED-00 - Hybrid-EV Battery System Discharge Circuit Performance.
Source components: AIR BAGS · ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EXTERIOR LIGHTING · POWER TRAIN.
Source record 10217489 at NHTSANHTSA communication ID: 10216310
NHTSA source summary · Original PDF not reviewed by Recallfolio
Instrument Panel Center Storage Drawer Binding This bulletin involves removing the felt tape from the center storage drawer to prevent binding. Customers may experience the center storage drawer in the lower instrument panel binding when opening or closing the drawer.This condition is caused from the felt tape that is installed on the pivot latch for the center storage drawer.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · STRUCTURE:INTERIOR PANELS:DASHBOARD.
Source record 10216310 at NHTSANHTSA communication ID: 10216308
NHTSA source summary · Original PDF not reviewed by Recallfolio
Loose High Voltage Cable at the Power Inverter Module (PIM) Terminal This bulletin involves inspecting the High Voltage Interlock Loop (HVIL) connector and potentially installing a Power Inverter Module (PIM) kit. The customer may describe a loss of vehicle propulsion or a Malfunction Indicator Light (MIL) illuminated with the following Diagnostic Trouble Codes (DTCs):P0C77-00 - HV Battery System Precharge Time Too Short. P0C76-00 - Hybrid EV System Discharge Time Too Long - PIM. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0A79-00 - Drive Motor B Inverter Performance. P1AEF-00 - MCPB High Voltage Battery System Voltage High. P0AFA-00 - Hybrid-EV Battery System Voltage Low. P0EED-00 - Hybrid-EV Battery System Discharge Circuit Performance.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10216308 at NHTSANHTSA communication ID: 10217486
NHTSA source summary · Original PDF not reviewed by Recallfolio
Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR · ENGINE AND ENGINE COOLING · SEAT BELTS:REAR/OTHER:RETRACTOR · SEATS.
Source record 10217486 at NHTSANHTSA communication ID: 10216305
NHTSA source summary · Original PDF not reviewed by Recallfolio
Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard.
Source components: EQUIPMENT · SEATS.
Source record 10216305 at NHTSANHTSA communication ID: 10224954
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Instrument Panel Cluster (IPC) Enhancements This bulletin involves reprogramming the IPC with the latest available software. Customers may experience one of the following:The compass in the IPC will display "S" (South) instead of "SW" (Southwest) direction, the radio displays the correct direction. No messages or indicator are displayed in the cluster when the emergency alert module is not communicating (Russian Vehicles).
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EXTERIOR LIGHTING.
Source record 10224954 at NHTSANHTSA communication ID: 10224953
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Enhanced Voice recognition (VR) performance. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10224953 at NHTSANHTSA communication ID: 10226285
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flywheel to Damper Bolts.
Source components: EQUIPMENT · POWER TRAIN.
Source record 10226285 at NHTSANHTSA communication ID: 10224894
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please use this new information for trouble shooting of cam phasers and oil control valves for MIL on issues.
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION · EXTERIOR LIGHTING.
Source record 10224894 at NHTSANHTSA communication ID: 10224891
NHTSA source summary · Original PDF not reviewed by Recallfolio
Fuel Tank Before replacing this part due to Hard to Fill condition, check the Fuel Filler Tube for restriction after the second door of the capless unit. Replace the Fuel Filler Tube if the second door of the capless unit does not open properly or if there is restriction after the second door of the capless unit. Contact Sylvia Lopez at cell (248) 520-9734 if a tank needs to be replaced.
Source components: FUEL SYSTEM, GASOLINE · VEHICLE SPEED CONTROL.
Source record 10224891 at NHTSANHTSA communication ID: 10224939
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: BCM Diagnostic and System Improvements This bulletin involves updating the Body Control Module (BCM) software. A customer may describe a higher ambient temperature (up to +12° C (10° F)) being displayed in the cluster and radio than the actual ambient temperature outside the vehicle.This condition can be noticed during normal driving conditions, stop and go driving conditions (the most apparent) and also after an engine cold soak.
Source components: ELECTRICAL SYSTEM · STRUCTURE.
Source record 10224939 at NHTSANHTSA communication ID: 10224936
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Fix for radio loses time. Enhanced Voice recognition (VR) performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
Source components: BACK OVER PREVENTION:DISPLAY FUNCTION · EQUIPMENT:ELECTRICAL.
Source record 10224936 at NHTSANHTSA communication ID: 10224884
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rotary Electronic Shifter Customer reports seeing "Service Shifter" in the EVIC due to AUX battery voltage low. Before performing repair process for a "Service Shifter" complaint, check for Battery/Voltage related codes. Battery related issue with DTC P00FD (Battery "B" State of Charge Performance) or P1C8C-16 (System Voltage-Circuit Voltage Below Threshold) will trigger P0607-00 and U145D-00 ESM failures. For any further questions, please contact Bing Guo at cell (248) 500-7355 or Theodore Kahiya at (248) 576-1051. If you do not get a response within 15 minutes continue with the repair.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10224884 at NHTSANHTSA communication ID: 10119462
NHTSA source summary · Original PDF not reviewed by Recallfolio
instruction to relocate the front seat wiring harness to allow full travel of seat on its rails
Source components: SEATS.
Source record 10119462 at NHTSANHTSA communication ID: 10224930
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the IPC with the latest available software. Customers may experience the total "Range" displayed in the cluster is lower during cold ambient temperatures.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10224930 at NHTSANHTSA communication ID: 10224926
NHTSA source summary · Original PDF not reviewed by Recallfolio
HVAC Condenser Damage This bulletin involves Inspecting the A/C condenser for damage and leaks. Customers may experience the air conditioning system blowing warm air. Two close-out panel/front belly pan fasteners may have contactedthe A/C condenser.If the customer describes the symptom/condition listed above, perform the Repair Procedure.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · STRUCTURE.
Source record 10224926 at NHTSANHTSA communication ID: 10224882
NHTSA source summary · Original PDF not reviewed by Recallfolio
Valve Cover and Gasket, Left and Right Pertains to vehicles equipped with a 3.6L V6 V.V.T. Engine only: Oil leaking from the valve cover onto the O2 sensor causing faults codes P0140, P2096, P0137, P0157. Need to verify the leak source and cause (gasket pinched, out of position, rolled, or cut). Please call one of the individuals below before proceeding with the repair. Also, if possible take a picture and send it to the emails listed below. First: Scott Knaggs - Cell (313) 363-6937 scott.knaggs@facgroup.com Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair.
Source components: BACK OVER PREVENTION.
Source record 10224882 at NHTSANHTSA communication ID: 10224881
NHTSA source summary · Original PDF not reviewed by Recallfolio
Steering Column Control Module (SCCM ) Check for stored B2225 code when you scan the vehicle in service. If you see this code stored; clear the DTC. If the stored Fault reappears, please call Ivan Ramos cell (248) 817-0468 prior to replacing the SCCM. If you don?t receive response please leave a voice mail, if no further response within 15 minutes continue with normal repair procedure.
Source components: ELECTRICAL SYSTEM · STEERING.
Source record 10224881 at NHTSANHTSA communication ID: 10224925
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: 3rd Row Folding Seat Module Diagnostic and System Enhancements This bulletin involves reprogramming the Folding Seat Module (FSM) with the latest available software. Customer may experience inoperative 3rd row seats. Upon further investigation, a technician may find the following DTCs have been set:B1E42-11 - 3rd Row Seat Left Recline Position Sensor-Circuit Short to Ground. B1E42-12 - 3rd Row Seat Left Recline Position Sensor-Circuit Short to Battery. B1E46-11 - 3rd Row Seat Right Recline Control-Circuit Short to Ground. B1E46-12 - 3rd Row Seat Right Recline Control-Circuit Short to Battery. B1E4C-11 - 3rd Row Seat Left Stow Position Sensor-Circuit Short to Ground. B1E4C-12 - 3rd Row Seat Left Stow Position Sensor-Circuit Short to Battery. B1E51-11 - 3rd Row Seat Right Stow Position Sensor-Circuit Short to Ground. B1E51-12 - 3rd Row Seat Right Stow Position Sensor-Circuit Short to Battery. B1E5F-92 - 3rd Row Seat Left Latch Switch - Performance Or Incorrect Operation. B1E60-92 - 3rd Row Seat Right Latch Switch - Performance Or Incorrect Operation. This software will also correct a condition where the 3rd row seats would begin, but not complete their movement when commanded to go to either normal or stowed position. The interruption of the movement is usually followed by a reversal of the seat movement. This condition happens more so in low ambient temperatures, 4°C (40°F) and/or low batteryvoltage.
Source components: ELECTRICAL SYSTEM · SEATS · VEHICLE SPEED CONTROL.
Source record 10224925 at NHTSANHTSA communication ID: 10121809
NHTSA source summary · Original PDF not reviewed by Recallfolio
Miracast Software Update Available This information only bulletin discusses the availability of Miracast® which has been added to the Video Routing Module(VRM) through a software update.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10121809 at NHTSANHTSA communication ID: 10121804
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio Inoperative After a Flash Over The Air (FOTA) Radio Update This bulletin involves reprogramming the radio with the latest available software. Customers may notice after the FOTA radio update the radio is inoperative. The display screen will be stuck on the Chrysler logo.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121804 at NHTSANHTSA communication ID: 10121751
NHTSA source summary · Original PDF not reviewed by Recallfolio
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10121751 at NHTSANHTSA communication ID: 10121750
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transmission If are working on a vehicle with a transmission concern that has DTC U0402 please call Jason LeBeau at (248) 613-7488 prior to working on the unit. If Jason cannot be reached within 15 minutes proceed with the repair.
Source components: POWER TRAIN.
Source record 10121750 at NHTSANHTSA communication ID: 10121793
NHTSA source summary · Original PDF not reviewed by Recallfolio
Grease Stain on the Second Row Quad Seat Trim Covers This bulletin involves cleaning grease stain from the second row quad style seats. The customer may describe a grease stain on either of the outboard lower seatback trim covers side facing the seat recliner pivot point.
Source components: EQUIPMENT · SEATS.
Source record 10121793 at NHTSANHTSA communication ID: 10121784
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121784 at NHTSANHTSA communication ID: 10121747
NHTSA source summary · Original PDF not reviewed by Recallfolio
Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 ron.dallison@fcagroup.com Chris Riddick cell: (248) 434-3628 chris.riddick@fcagroup.com Joe Lovell cell: (734) 309-6467 joe.lovell@fcagroup.com Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump, or Idler Pulley makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair.
Source components: ENGINE.
Source record 10121747 at NHTSANHTSA communication ID: 10121746
NHTSA source summary · Original PDF not reviewed by Recallfolio
Stow N Go load floor and latch Please note that if replacing a Stow N Go load floor for a latch issue, the latches are serviceable separately. You do not need to replace the entire load floor for this. The following part numbers are for the latches: 6PF29DX9AA 6PF29PL5AA
Source components: EQUIPMENT · LATCHES/LOCKS/LINKAGES.
Source record 10121746 at NHTSANHTSA communication ID: 10121742
NHTSA source summary · Original PDF not reviewed by Recallfolio
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121742 at NHTSANHTSA communication ID: 10121772
NHTSA source summary · Original PDF not reviewed by Recallfolio
Low Volume or Static While Using the Overhead DVD This bulletin involves checking the DVD media hub auxiliary switch part number and possibly replacing the switch. Customers may experience low volume or static from the overhead DVD player when playing through the radio while in auxiliary (AUX) mode.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10121772 at NHTSANHTSA communication ID: 10224763
NHTSA source summary · Original PDF not reviewed by Recallfolio
Overhead DVD Player Does Not Play or Is Inoperative This bulletin involves replacing the Overhead DVD Entertainment system. Customers may experience the overhead DVD player does not play intermittently or the player does not turn on at times.
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10224763 at NHTSANHTSA communication ID: 10224753
NHTSA source summary · Original PDF not reviewed by Recallfolio
Close-Out Panel Fastener Removal This bulletin involves removing two close-out panel fasteners under the front fascia and applying an adhesive circle to cover holes. The vehicle has two bolts installed during assembly in the front close-out panel that need to be removed.
Source components: STRUCTURE.
Source record 10224753 at NHTSANHTSA communication ID: 10224693
NHTSA source summary · Original PDF not reviewed by Recallfolio
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Source components: EQUIPMENT.
Source record 10224693 at NHTSANHTSA communication ID: 10224733
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DiagnosticTrouble Codes (DTCs) have been set:U1400-00 - Implausible TPS Signal Received P1D73 - AGS Performance -(Active Grill Shutter). P0171 - Fuel System 1/1 Lean. P0174 - Fuel System 2/1 Lean. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to atwo trip fault:P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. The technician may also find the following DTC stored in the Anti-lock Brake System (ABS) Module memory:The following Diagnostic Trouble Code (DTC) is caused by a calibration in the PCM that is in conflict with the ABS Module programming. Thenew software flash will correct this issue.C121C-00 - Torque Request Signal Denied. This software release also includes:Improvement at lower ambient temperatures for Engine Stop/Start (ESS) Starts. Improvements to vehicle drivability during a cam sensor and/or crank sensor malfunction. Transmission quick learn. Engine enhancements.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EXTERIOR LIGHTING · FUEL SYSTEM, GASOLINE.
Source record 10224733 at NHTSANHTSA communication ID: 10224689
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rotary Electronic Shifter TSB 21-027-17 Rev. A relates to a potential for the customer to report seeing "Service Shifter" in the instrument cluster. Before performing a repair procedure for a "Service Shifter" complaint, please check the Transmission Control Module (TCM) software. As per TSB 21-027-17 Rev. A (or later version), if the TCM software is not the latest, do not replace the rotary shifter. Perform the TCM repair procedure that is called out in TSB 21-027-17 Rev. A (or later version). For any further questions, please contact Theodore Kahiya at (248) 576-1051.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10224689 at NHTSANHTSA communication ID: 10224729
NHTSA source summary · Original PDF not reviewed by Recallfolio
Body Control Module (BCM) Re-configure for Rolling Auto Door Locks Function This bulletin involves re-configuring the BCM with the latest available software to correct an issue with the rolling auto door locks. The customer may describe the auto door locks will not actuate automatically over the 24 kph (15 mph) threshold.
Source components: ELECTRICAL SYSTEM · PARKING BRAKE · VEHICLE SPEED CONTROL.
Source record 10224729 at NHTSANHTSA communication ID: 10224728
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: On Board Charge Module (OBCM) Diagnostic and System Improvements This bulletin involves reprogramming the OBCM with the latest available software. Customers may notice when plugged in the vehicle for charging, sometimes it will not properly charge. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0CF3-00 - Control Pilot Circuit Open. P0CF4-00 - Control Pilot Circuit Performance.
Source components: BACK OVER PREVENTION:SOFTWARE · ELECTRICAL SYSTEM.
Source record 10224728 at NHTSANHTSA communication ID: 10224727
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Hybrid Control Processor (HCP) and the Auxiliary Hybrid Control Processer (AHCP) This bulletin involves a combination reprogramming of the HCP and the AHCP with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set:P0A79-00 - Drive Motor B Inverter Performance. The software has been updated to better address this DTC. P0A78-00 - Drive A Inverter Performance. U0415-00 - Implausible Data Received From ABS. P0A3F-00 - Drive Motor A Position Sensor 1 Circuit. P061B-00 - Internal Control Module Torque Calculation Performance. P26C3-00 - Internal Control Module Electronic Shifter Performance.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10224727 at NHTSANHTSA communication ID: 10224726
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Battery Pack Control Module (BPCM) Diagnostic and System Improvements This bulletin involves reprogramming the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0AA1-00 - Hybrid Battery Positive Contactor Circuit Stuck Closed (After the vehicle is turned off, it may fail to restart). P0AA6-00 - Hybrid Battery Voltage System Isolation Fault. P1E1B-00 - Hybrid-Ev Battery Side Voltage System Isolation.Under a vehicle side isolation failure which generates P0AA6, the BPCM may falsely set P1E1B (HV battery isolation failure) on key off which results in a no start condition. U11C5-00 - BPCM Lost Communication With On Board Charging Module. P1A9B-00 - Hybrid - EV Battery Temperature Sensor 1 Out Of Range High. P1AA7-00 - Hybrid - EV Battery Temperature Sensor 4 Out Of Range High.
Source components: ELECTRICAL SYSTEM.
Source record 10224726 at NHTSANHTSA communication ID: 10224681
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rain light sensor Rain sense wipers do not operate: 1. Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose (Sensor must get a voltage from 9V to 16V) 2. Functional Checks Rain--> Steering column switch is in auto mode (sensor is active) it is necessary to splash water on the sensitive surface of the sensor to trigger wipes. check the same for different sensitivities When the rain sensitivity is increased (for example from level 0 to level 1), as an acknowledgement a single wipe is seen. (This is not a phantom wipe) and this single wipe is not seen when the rain sensitivity is decreased (from higher level to lower level) Light--> Steering column switch is in auto mode (sensor is active) block the light coming on the sensor from outside of the vehicle (use a opaque object), the head lamps should be activated 3. If the sensor seems functional, it is ideal to remove the silicon gel pad from the sensor, replace it with the new silicon gel pad instead of replacing the whole sensor. When servicing the LRSM please replace the silicon gel pad with a new silicon gel pad (PN 68224945AA) instead of replacing the whole sensor.
Source components: AIR BAGS · BACK OVER PREVENTION · ELECTRICAL SYSTEM · PARKING BRAKE · STEERING.
Source record 10224681 at NHTSANHTSA communication ID: 10223721
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block. Ensure the torque on the 5 (OFA) bolts are torqued to 12nm.
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN · WHEELS.
Source record 10223721 at NHTSANHTSA communication ID: 10223713
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sliding Door Center Roller Hinge. Left and Right Doors If the vehicle is in for sliding door center hinge opening/closing (metal on metal grinding) noise on RU 2017 with a build date after October 1, 2016, FCA is looking to gather information prior to repairing the vehicle.
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10223713 at NHTSANHTSA communication ID: 10223670
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Source components: ELECTRICAL SYSTEM · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10223670 at NHTSANHTSA communication ID: 10223644
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin involves updating the Body Control Module (BCM) software.
Source components: ELECTRICAL SYSTEM · STRUCTURE.
Source record 10223644 at NHTSANHTSA communication ID: 10223635
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10223635 at NHTSANHTSA communication ID: 10223714
NHTSA source summary · Original PDF not reviewed by Recallfolio
Sensor, Brake Pedal Please call Bing Guo on cell (248) 500-7355 or Breanne Scherbaty on cell (586) 604-4852 before replacing brake pedal sensor. Diagnostic codes and vehicle scan reports are requested for root cause analysis of the customer issue. If no response in 15 minutes, proceed with the repair.
Source components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING · SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES · UNKNOWN OR OTHER.
Source record 10223714 at NHTSANHTSA communication ID: 10223712
NHTSA source summary · Original PDF not reviewed by Recallfolio
UConnect Theater Remote Before replacing the Remote Control for the Rear Seat Entertainment system due to pairing issues, ensure that the VRM and radio software is at the latest level. If remote pairing still fails at the newer software levels, perform a reset on the remote by simultaneously pressing the Play/Pause, Down, and Screen buttons and holding for about 5 seconds until the remote backlighting flashes. It is also suggested to turn the ignition off, close all the doors, and wait for the cluster to go to sleep. Key the car back to ACC and retry the pairing procedure. For any additional questions regarding part numbers, software levels, or support please call Matt Marcantonio at Cell (248) 505-5005 or Rick Gordon at Cell (248) 630-6281.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10223712 at NHTSANHTSA communication ID: 10117773
NHTSA source summary · Original PDF not reviewed by Recallfolio
To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground
Source components: ELECTRICAL SYSTEM:WIRING · SEATS.
Source record 10117773 at NHTSANHTSA communication ID: 10219847
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10219847 at NHTSANHTSA communication ID: 10219846
NHTSA source summary · Original PDF not reviewed by Recallfolio
Quarter Panel Assembly If customer complains of warped or gapped vacuum swing door, please ensure both high retention clips have been fully seated. If not, please reinstall the part and verify engagement of the high retention clips to see if gap/warp issue is resolved prior to replacing the part.
Source components: STRUCTURE.
Source record 10219846 at NHTSANHTSA communication ID: 10219845
NHTSA source summary · Original PDF not reviewed by Recallfolio
Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system is OFF, pressing the LED button will not turn the system ON. When this happens the park assist feature is disabled. If the issue detailed above is what you are seeing, reflash park assist module to newest software as per the latest Service Bulletin available.
Source components: ELECTRICAL SYSTEM.
Source record 10219845 at NHTSANHTSA communication ID: 10138872
NHTSA source summary · Original PDF not reviewed by Recallfolio
RA2 Radio 5" Uconnect Before replacing this radio, make sure you can reproduce the customer issue. If the radio is locked up, has a blank screen, or no sound, please perform a vehicle battery reset. If radio functionality is resumed, return the vehicle to the customer. If there are any questions or concerns or the vehicle has been in for repair for the same radio concern more than once, please call Rick Gordon at Cell (248) 630- 6281. If no response in 15 minutes, proceed with repair.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10138872 at NHTSANHTSA communication ID: 10138871
NHTSA source summary · Original PDF not reviewed by Recallfolio
Quarter Panel Assembly If customer complains of warped or gapped vacuum swing door, please ensure both high retention clips have been fully seated. If not, please reinstall the part and verify engagement of the high retention clips to see if gap/warp issue is resolved prior to replacing the part.
Source components: STRUCTURE.
Source record 10138871 at NHTSANHTSA communication ID: 10138870
NHTSA source summary · Original PDF not reviewed by Recallfolio
Park Assist ECU (WK & RU) The customer may describe that if the park assist system is ON, pressing the LED button will not turn the system OFF. The customer may also experience a flicker in the graphics or chimes. If the park assist system is OFF, pressing the LED button will not turn the system ON. When this happens the park assist feature is disabled. If the issue detailed above is what you are seeing, reflash park assist module to newest software as per the latest Service Bulletin available.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10138870 at NHTSANHTSA communication ID: 10219835
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mode Actuator Assembly Before replacing either of these part numbers, call Tushar Desai at cell: (248) 346- 1999 to answer a few questions. If no response in 15 minutes, please proceed with repair.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10219835 at NHTSANHTSA communication ID: 10138863
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10138863 at NHTSANHTSA communication ID: 10138860
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mode Actuator Assembly Before replacing either of these part numbers, call Tushar Desai at cell: (248) 346-1999 to answer a few questions. If no response in 15 minutes, please proceed with repair.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138860 at NHTSA