The manufacturer’s record · Page 14 of 16
Original record summaries, dates and identifiers for this model-year. Records 1,301–1,400 of 1,559, ordered newest first. Dated records on this page: Dec 23, 2016–May 15, 2017.
Back to 2017 Chevrolet SUBURBAN problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10137605
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
Source components: EQUIPMENT.
Source record 10137605 at NHTSANHTSA communication ID: 10137653
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the incorrect filter.
Source components: ENGINE · EQUIPMENT.
Source record 10137653 at NHTSANHTSA communication ID: 10137640
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10137640 at NHTSANHTSA communication ID: 10137635
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10137635 at NHTSANHTSA communication ID: 10137676
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with information on the normal condition of white, milky or cloudy appearance of front differential fluid.
Source components: EQUIPMENT.
Source record 10137676 at NHTSANHTSA communication ID: 10137649
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information and operating tips for the hands free lift gate.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10137649 at NHTSANHTSA communication ID: 10137602
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
Source components: EQUIPMENT.
Source record 10137602 at NHTSANHTSA communication ID: 10137603
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on required operating procedures.
Source components: EQUIPMENT.
Source record 10137603 at NHTSANHTSA communication ID: 10114043
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Wireless Charging Module Diagnosis.
Source components: ELECTRICAL SYSTEM.
Source record 10114043 at NHTSANHTSA communication ID: 10113880
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician when Service Information diagnostics indicates a fuel injector may need to be removed for a repair or replaced the injector will need a new seal. This Preliminary Information contains all the O-ring seal and the injector kit part numbers.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · FUEL SYSTEM, GASOLINE.
Source record 10113880 at NHTSANHTSA communication ID: 10113978
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113978 at NHTSANHTSA communication ID: 10113877
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates the frontview camera will not calibrate / learn. Update GDS 2 to the latest Diagnostic package 2017.3.1 release 04/03/17. Then go back and do the learn.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113877 at NHTSANHTSA communication ID: 10113876
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps needed to diagnose and repair vehicles that may have a rattle noise from the dash. Technician will need to inspect for the rear heater pipes contacting the passenger side exhaust manifold. If the rear heater pipe is found to be contacting the exhaust manifold, reposition the heater pipe so it no longer makes contact.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10113876 at NHTSANHTSA communication ID: 10114027
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
Source components: WHEELS:LUGS/NUTS/BOLTS/STUDS.
Source record 10114027 at NHTSANHTSA communication ID: 10113993
NHTSA source summary · Original PDF not reviewed by Recallfolio
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113993 at NHTSANHTSA communication ID: 10114048
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114048 at NHTSANHTSA communication ID: 10113869
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113869 at NHTSANHTSA communication ID: 10113977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on proper use of floor mats.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113977 at NHTSANHTSA communication ID: 10113996
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to reprogram the TCM to correct the DTC set.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10113996 at NHTSANHTSA communication ID: 10113979
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT.
Source record 10113979 at NHTSANHTSA communication ID: 10113976
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10113976 at NHTSANHTSA communication ID: 10113859
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
Source components: ENGINE.
Source record 10113859 at NHTSANHTSA communication ID: 10113854
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113854 at NHTSANHTSA communication ID: 10113853
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on the terminals.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113853 at NHTSANHTSA communication ID: 10138086
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
Source components: SUSPENSION.
Source record 10138086 at NHTSANHTSA communication ID: 10138174
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
Source components: ENGINE · EQUIPMENT · POWER TRAIN.
Source record 10138174 at NHTSANHTSA communication ID: 10138032
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings. This technical bulletin provides a procedure to install dust deflectors when replacing wheel bearings on vehicles no matter what the concern is of the vehicle. This technical bulletin provides a procedure to reprogram the TRCM to correct the customers concern of the Service Transmission and MIL on. This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.
Source components: WHEELS.
Source record 10138032 at NHTSANHTSA communication ID: 10116662
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician on the steps to diagnose the concern and the steps to repair the concern. Customer hears a rattle or ticking noise that is louder inside the vehicle than outside. A-This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.
Source components: ENGINE.
Source record 10116662 at NHTSANHTSA communication ID: 10138087
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
Source components: STEERING.
Source record 10138087 at NHTSANHTSA communication ID: 10126024
NHTSA source summary · Original PDF not reviewed by Recallfolio
17106 - Service Update. Certain vehicles may have a condition in which welds are poor or missing from the wiper motor bracket to linkage assembly. If this condition is present the wiper system still operates and wipers will still wipe the windshield; however, excessive noise will be heard during windshield wiper operation. Dealers will inspect for correct welds, and if required, replace the windshield wiper transmission.
Source components: VISIBILITY:WINDSHIELD.
Source record 10126024 at NHTSANHTSA communication ID: 10138060
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138060 at NHTSANHTSA communication ID: 10116656
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
Source components: ELECTRICAL SYSTEM · SERVICE BRAKES.
Source record 10116656 at NHTSANHTSA communication ID: 10138057
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical bulletin provides information on new software to correct a hesitation, chuggle, fishbite or roughness that can be felt in gear ranges 3rd - 6th gear V8 mode, TCC locked, low RPMs (1200 &-1300 when tipping into throttle to load engine.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10138057 at NHTSANHTSA communication ID: 10138056
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Technical bulletin provides information on new software for the ECM due to DTC P228D causing the MIL to illuminate.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10138056 at NHTSANHTSA communication ID: 10138025
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Source components: STEERING.
Source record 10138025 at NHTSANHTSA communication ID: 10138054
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
Source components: ELECTRICAL SYSTEM.
Source record 10138054 at NHTSANHTSA communication ID: 10138053
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
Source components: POWER TRAIN.
Source record 10138053 at NHTSANHTSA communication ID: 10138014
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138014 at NHTSANHTSA communication ID: 10126018
NHTSA source summary · Original PDF not reviewed by Recallfolio
17118-Service Update. Certain vehicles may have been built with a front bumper lower fascia molding that has only one tow hook opening when the molding should have two tow hook openings. This condition inhibits the ability to install a second front tow hook. Dealers will replace the front bumper fascia lower molding.
Source components: STRUCTURE.
Source record 10126018 at NHTSANHTSA communication ID: 10126015
NHTSA source summary · Original PDF not reviewed by Recallfolio
17048 Customer Satisfaction. Certain vehicles may have a condition in which the transfer case actuator motor brake sticks in the open position inside the transfer case actuator assembly. If 1) the actuator motor brake sticks open, 2) the vehicle is on asurface with an angle greater than zero but less than two degrees, 3) the vehicle is parked in 4LO, 4) the system is warm, and 5) the vehicle ignition is turned ?Off,? there is potential for vehicle rollback due to the range fork slipping into neutral. The brake sticking condition will set diagnostic trouble code C0326 58 and a ?Service AWD? warning will appear on the driver information center. Dealers are to replace the transfer case actuator assembly.
Source components: PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR.
Source record 10126015 at NHTSANHTSA communication ID: 10138039
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10138039 at NHTSANHTSA communication ID: 10116589
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers how to submit a product information report.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116589 at NHTSANHTSA communication ID: 10116586
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Informational Bulletin provides information on availability of Diesel Fuel additives.
Source components: ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER.
Source record 10116586 at NHTSANHTSA communication ID: 10113456
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113456 at NHTSANHTSA communication ID: 10113478
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to update the radio using Service Programming System with the latest software.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:APPLIANCE:AIR CONDITIONER · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113478 at NHTSANHTSA communication ID: 10113454
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113454 at NHTSANHTSA communication ID: 10113452
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have the alarm sounding when learning new key fobs after the original key fobs were lost. Technician will open the driver’s door and allow the Content Theft Deterrent alarm to activate, which will pulse the horns and exterior lamps for approximately 30 seconds and the alarm will shut off at this time. As long as the driver’s door remains open the alarm will not turn back on and the new transmitters can be programmed.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113452 at NHTSANHTSA communication ID: 10116637
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
Source components: WHEELS.
Source record 10116637 at NHTSANHTSA communication ID: 10116603
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides an upate for Cause information on Airbag Warning Lamp Illumination Condition.
Source components: AIR BAGS.
Source record 10116603 at NHTSANHTSA communication ID: 10113443
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113443 at NHTSANHTSA communication ID: 10116605
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10116605 at NHTSANHTSA communication ID: 10113439
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician for a water leak in in the second and third row seating area. Inspect the C-pillar which is the body verticalstructure behind the rear passenger doorarea of the affected side of the vehicle for water intrusion or water marks on the seat belt retractor. If water evidence is found on the seat belt webbing or the retractor the seat belt/ retractor must be replaced after the water leak has been corrected and verified. There are 3 areas of seam sealer that will need to be addressed. After gaining access to the C-pillar and rear quarter panel area inspect for voids or missing seam sealer and apply a clear flow able seam sealer where needed.
Source components: STRUCTURE.
Source record 10113439 at NHTSANHTSA communication ID: 10113438
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113438 at NHTSANHTSA communication ID: 10113437
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113437 at NHTSANHTSA communication ID: 10113436
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Source components: ELECTRICAL SYSTEM:SOFTWARE · STEERING.
Source record 10113436 at NHTSANHTSA communication ID: 10113427
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113427 at NHTSANHTSA communication ID: 10116585
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116585 at NHTSANHTSA communication ID: 10116584
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116584 at NHTSANHTSA communication ID: 10113418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
Source components: ENGINE.
Source record 10113418 at NHTSANHTSA communication ID: 10113417
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113417 at NHTSANHTSA communication ID: 10113416
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
Source components: EQUIPMENT.
Source record 10113416 at NHTSANHTSA communication ID: 10113415
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
Source components: SUSPENSION:FRONT.
Source record 10113415 at NHTSANHTSA communication ID: 10113414
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicatesvehicle may come in with DTC P228D (Fuel Pressure Regulator Control Performance - High Pressure) set current or history. A fault with the fuel rail pressure sensor.Do not replace the Engine’s High Pressure Pump. Butrecommended to replace the Fuel Rail Pressure sensor.
Source components: FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES.
Source record 10113414 at NHTSANHTSA communication ID: 10113413
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113413 at NHTSANHTSA communication ID: 10113412
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a hesitation, chuggle, fishbite or roughness that can be felt in 3rd to 6th gear, torque converter clutch locked, low rpm, when tipping into throttle to load engine. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: ENGINE.
Source record 10113412 at NHTSANHTSA communication ID: 10113408
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with steps to resolve the issue of an oily substance that may be found on the inside windshield surface, and appears to be leaking from the rear view mirror area. Technician will remove the moisture sensor and clean the glass and mounting bracket with alcohol wipe. If the gel separates from the sensor the sensor will need to be replaced.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR · VISIBILITY:WINDSHIELD.
Source record 10113408 at NHTSANHTSA communication ID: 10113407
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · SEATS:FRONT ASSEMBLY:RECLINER.
Source record 10113407 at NHTSANHTSA communication ID: 10113405
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10113405 at NHTSANHTSA communication ID: 10116596
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Source components: STEERING.
Source record 10116596 at NHTSANHTSA communication ID: 10116572
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10116572 at NHTSANHTSA communication ID: 10113364
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Source components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES.
Source record 10113364 at NHTSANHTSA communication ID: 10113356
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a reduced or loss of power steering assist, steering wheel jerks or kicks back when turning, Service Stabilitrak message with warning chime, engine stall, Instrument Panel Cluster going blank or inoperative, radio/Integrated Center Stack going blank, Heater-Vent-Air Conditioning going blank, hood ajar message and/or dome lamps flash when shifting into reverse, alarm sounds when locking doors or door locks cycling, and or wipers continue to run for a short time after turning off and then stop/park in the incorrect location. Technician may find Diagnostic Trouble Codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, C0710, U1510, B127B, B2605, B3600, C0800, U0428, U0452, U0131, and P0513 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut. Technician will also inspect the starter solenoid battery cable for shorting out on the starter heat shield. Technician will need to voltage drop the battery cables. The battery should be tested using the GR8. X183 or X133 should be inspected for any broken/loose/backed out terminals.
Source components: ELECTRICAL SYSTEM · STEERING:ELECTRIC POWER ASSIST SYSTEM · STEERING:HYDRAULIC POWER ASSIST SYSTEM.
Source record 10113356 at NHTSANHTSA communication ID: 10116540
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116540 at NHTSANHTSA communication ID: 10113352
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System" message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL.
Source record 10113352 at NHTSANHTSA communication ID: 10116539
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116539 at NHTSANHTSA communication ID: 10113345
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an excessive lateral driver or passenger seat movement and/or a clunk/click/pop type feeling or noise. Technician will need to install a front seat lateral retainer. Technician will need to remove plastic material from the top side of the guide end of the lateral retainer to enable installation.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10113345 at NHTSANHTSA communication ID: 10113344
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a pop, click, tick, snap, or itch type noise in the steering column when turning left or right during low speeds or parking lot maneuvers. Technician will need to inspect the upper and lower intermediate steering shafts for proper connection and fastener torque, steering column mounting bolts and nuts for proper connection and fastener torque, steering column seal, steering column shroud, turn signal switch, steering wheel, and Supplemental Inflatable Restraint coil. Technician will need to replace the steering column assembly if the root cause of the noise has not been found after performing the checks.
Source components: STEERING:COLUMN.
Source record 10113344 at NHTSANHTSA communication ID: 10113343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113343 at NHTSANHTSA communication ID: 10113342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles with a CD or DVD player that will not take a disc. Technician will gain access to the player and inspect the player to be mounted on the locating pins. If the player is not mounted on the location pins reinstall the player.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113342 at NHTSANHTSA communication ID: 10116547
NHTSA source summary · Original PDF not reviewed by Recallfolio
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116547 at NHTSANHTSA communication ID: 10113336
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113336 at NHTSANHTSA communication ID: 10116537
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
Source components: TIRES.
Source record 10116537 at NHTSANHTSA communication ID: 10116538
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10116538 at NHTSANHTSA communication ID: 10113333
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P228D. Technician should replace the Fuel Rail Pressure sensor not the High Pressure Pump.
Source components: FUEL SYSTEM, GASOLINE · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL.
Source record 10113333 at NHTSANHTSA communication ID: 10113331
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a hesitation, chuggle, fishbite or roughness that can be felt in 3rd to 6th gear, torque converter clutch on, low rpm, when tipping into throttle to load engine. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
Source record 10113331 at NHTSANHTSA communication ID: 10116534
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10116534 at NHTSANHTSA communication ID: 10113330
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
Source components: ELECTRICAL SYSTEM:IGNITION · ELECTRICAL SYSTEM:IGNITION:SWITCH · STEERING.
Source record 10113330 at NHTSANHTSA communication ID: 10113328
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113328 at NHTSANHTSA communication ID: 10113325
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR · POWER TRAIN.
Source record 10113325 at NHTSANHTSA communication ID: 10113321
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113321 at NHTSANHTSA communication ID: 10116574
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116574 at NHTSANHTSA communication ID: 10113318
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113318 at NHTSANHTSA communication ID: 10113310
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory Accessory 22" Wheels Regular Production Option Code (SES, SEU, SEY, OR SEZ) or production 22" wheels Regular Production Option Code (RPT or SMI) also during any service requiring wheel removal.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · WHEELS.
Source record 10113310 at NHTSANHTSA communication ID: 10113309
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL · ELECTRICAL SYSTEM:WIRING.
Source record 10113309 at NHTSANHTSA communication ID: 10113298
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "Service Rear Vision System" message that both happen at the same time. Technician should check for Diagnostic Trouble Codes and follow published Service Information diagnostics for the Diagnostic Trouble Codes. If not Diagnostic Trouble Codes stored and the concern was duplicated or the customer described the concern, dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113298 at NHTSANHTSA communication ID: 10113297
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113297 at NHTSANHTSA communication ID: 10113295
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113295 at NHTSANHTSA communication ID: 10113291
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113291 at NHTSANHTSA communication ID: 10113289
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113289 at NHTSANHTSA communication ID: 10111737
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE.
Source record 10111737 at NHTSA