2020 Chevrolet SILVERADO 2500 Manufacturer communications & TSBs.Page 14
Original record summaries, dates and identifiers for this model-year. Records 1,301–1,395 of 1,395, ordered newest first. Dated records on this page: Jun 10, 2019–Jan 17, 2020.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jan 17, 2020Service Bulletin/Repair Instructions
PIT5387G
NHTSA communication ID: 10171297
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding Part Restriction and Ordering Process Information for OnStar® Vehicle Communication Interface Modules (VCIM) (GMNA Only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab due to water leak at rear sliding window.
Source components: STRUCTURE:FRAME AND MEMBERS · VISIBILITY:GLASS, SIDE/REAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Satisfaction Program - certain vehicles may have a condition in which the adhesive attaching the heat shield to the air inlet panel may lose adhesion. Dealers are to replace the air inlet grille panel assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to dealer technicians to check for open field actions or ECM updates for fuel gauge concerns or DTCs P24B0 or P0461.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of water found in rear interior of cab due to water leak at rear sliding window.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
N192277930 - Service Update - Certain 2020 model year Chevrolet Silverado and GMC Sierra vehicles may, after several years of use, fracture at the yoke-to-tube friction weld joint under torsional load. If the prop shaft fractures, the vehicle will experience a loss of propulsion without warning. The customer may notice a loud bang upon fracture that will coincide with the loss of propulsion. If the prop shaft fractures while the vehicle is parked on a graded surface and the park brake is not engaged, roll away is possible. Dealer will replace prop shaft and fasteners.
NHTSA source summary · Original PDF not reviewed by Recallfolio
N192259800 - Customer Satisfaction Program - Certain 2020 vehicles vehicles, equipped with the 6.6L diesel engine (RPO L5P), may have a condition in which the adhesive attaching the heat shield to the air inlet panel may lose adhesion. Dealers are to replace the air inlet grille panel assembly.
Source components: ENGINE AND ENGINE COOLING · STRUCTURE:BODY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This engineering informational bulletin is requesting information on a issue that is caused by loose ground connection at G110 or G114 that results in a repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that some vehicle may have an ?Exhaust Fluid Quality Poor? on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
N192266751 - Service Update (9 VINs moved from N192266750 due to different procedure). On certain vehicles that are equipped with a 6.6L diesel engine, may have one or more of the following conditions exist: 1.The instrument panel cluster may incorrectly display the message ?DEF Low? when a diesel engine fluid (DEF) controller internal fault is detected (DTC P20FF), instead of displaying the proper ?Service DEF System? message. 2.The customer may complain of excessive engine fan noise at a low vehicle speed. 3.Under certain conditions, the diagnostic system may set one of the following DTC?s when there is no problem with a component: (P20EE, P226D, P16F3 and P129F). Dealers are to reprogram the engine control module.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the 6.6L Engine (RPO L8T) has been placed on Engine Exchange program and crankshaft has been placed on part ordering restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician to check for any new ECM calibration updates for DTCs P129F P16F3 P20EE P20FF P226D P249D P249E P11CC and / or P11D5 set.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates information for the dealer to reprogram the IPC to correct the Off-Road Mode not being able to be selected using the Driver Mode Control Switch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates the need for proper documentation when submitting a Field Product Report on paint issues with the new 2020 HD Silverado and Sierra.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communication provides information to the dealer about vehicles with the ABS light or Service Stability Message displayed with C050A or C0504 DTC's set. Dealer may find manufacturing debris on the wheel speed sensor reluctor wheel causing this concern. Dealer is to clean the debris from the reluctor wheel and evaluate for concern.
Source components: SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the 6.6L Engine (RPO L8T) has been placed on Engine Exchange program and crankshaft has been placed on part ordering restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the 6.6L Engine (RPO L8T) has been placed on Engine Exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician the procedures for DTC P11CC, P11D5, P226D, P249E, P249D, P20EE or P226D while engineering is investigating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Loss of Phone Pairing or Favorites, Last Setting of Volume, Station, App, and Audio Settings Change When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician the procedures for DTC P11CC, P226D, P249E, P249D, P20EE or P226D while engineering is investigating.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
Source components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the 6.6L Engine (RPO L8T) has been placed on Engine Exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides information to correct a customer concern of a siren or whine noise from the in-tank fuel pump at temperatures below -6C or 20F, accompanied by start and stall, no start, loss of power and MIL illuminated. Technicians may find DTCs P0087, P018B, P228A, P228B or P2635 set in ECM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to clarify installation requirements when installing Accessory wheels on 2020 Chevrolet Silverado HD and 2020 GMC Sierra HD.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary information communicates to the dealer technician that the 10L1000 transmission have been place on a part restriction. Dealers are to contact the Product Quality Center before replacing the transmission assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This New Model Features Bulletin provides General Information and other Topics to help the Service Personnel become familiar with features specific to the new Chevrolet Silverado and GMC Sierra 2500HD-3500HD pickup trucks.