The manufacturer’s record · Page 12 of 19
Original record summaries, dates and identifiers for this model-year. Records 1,101–1,200 of 1,882, ordered newest first. Dated records on this page: Sep 17, 2014–Jan 14, 2015.
Back to 2013 Chevrolet CRUZE problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10139415
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10139415 at NHTSANHTSA communication ID: 10139414
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10139414 at NHTSANHTSA communication ID: 10114343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114343 at NHTSANHTSA communication ID: 10114342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114342 at NHTSANHTSA communication ID: 10094888
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10094888 at NHTSANHTSA communication ID: 10079307
NHTSA source summary · Original PDF not reviewed by Recallfolio
14371A - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). SOME VEHICLES WITH THE 1.4L ENGINE MAY HAVE AN ENGINE COOLANT LEAK FROM THE WATER PUMP. THE PUMP MAY LEAK FROM THE WEEP RESERVOIR OR FROM THE WATER PUMP SHAFT SEAL, LEADING TO A DRIP OF COOLANT ONTO THE ENGINE OR ONTO THE GROUND. OVER TIME, THE LOSS OF COOLANT WILL REDUCE COOLING PERFORMANCE AND EVENTUALLY COULD LEAD TO ENGINE OVERHEATING. IF THIS CONDITION IS NOT CORRECTED, THE SERVICE ENGINE INDICATOR LIGHT MAY COME ON, AN ENGINE HOT, AC OFF MESSAGE MAY APPEAR, A CHIME MAY SOUND, AND THE ENGINE POWER MAY BE REDUCED. IF THE CONDITION OCCURS WITHIN THE STATED SPECIAL COVERAGE TERMS, THE WATER PUMP WILL BE REPLACED IF LEAKING.
Source components: ENGINE.
Source record 10079307 at NHTSANHTSA communication ID: 10139411
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
Source components: EQUIPMENT.
Source record 10139411 at NHTSANHTSA communication ID: 10139203
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information to reduce the number of no trouble found (NTF) turbochargers (TC) being returned to the warranty parts Center (WPC) by informing Service Department personnel of what inspections and/or diagnosis to perform, prior to returning a TC to the WPC.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.
Source record 10139203 at NHTSANHTSA communication ID: 10139201
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern about a whistle noise heard from the engine area after the vehicle has warmed up, or for up to 10 seconds after the engine is shut off.
Source components: ENGINE.
Source record 10139201 at NHTSANHTSA communication ID: 10139200
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE.
Source record 10139200 at NHTSANHTSA communication ID: 10139199
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
Source components: SUSPENSION.
Source record 10139199 at NHTSANHTSA communication ID: 10139198
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10139198 at NHTSANHTSA communication ID: 10057266
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: 2011-2014 CHEVROLET CRUZE CHEVROLET SONIC/ W 1.4L ENGINE(RPO LUJ OR LUV): SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. THIS COULD REDUCE COOLANT PERFORMANCE AND CAUSE OVERHEATING. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. *LJ
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10057266 at NHTSANHTSA communication ID: 10057265
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS :2011-2014 CHEVROLET CRUZE, CHEVROLET SONIC W/ 1.4L ENGINE: SOME MODEL VEHICLES MAY EXPERIENCE ENGINE COOLANT LEAK FROM THE WATER PUMP. *LJ SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER *LJ
Source components: ENGINE AND ENGINE COOLING.
Source record 10057265 at NHTSANHTSA communication ID: 10126251
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
Source components: POWER TRAIN.
Source record 10126251 at NHTSANHTSA communication ID: 10114801
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114801 at NHTSANHTSA communication ID: 10126248
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
Source components: WHEELS.
Source record 10126248 at NHTSANHTSA communication ID: 10114797
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
Source components: ELECTRICAL SYSTEM · SEATS.
Source record 10114797 at NHTSANHTSA communication ID: 10114783
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Technician will need to reprogram the seat heater control module using Service Programming System with the latest calibration to address the concern.
Source components: ELECTRICAL SYSTEM · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10114783 at NHTSANHTSA communication ID: 10126237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10126237 at NHTSANHTSA communication ID: 10126231
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information provides the proper way to install the floor mats .
Source components: EQUIPMENT.
Source record 10126231 at NHTSANHTSA communication ID: 10114775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
Source components: ELECTRICAL SYSTEM.
Source record 10114775 at NHTSANHTSA communication ID: 10126221
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10126221 at NHTSANHTSA communication ID: 10114768
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a squeak noise when operating the clutch pedal. Technician will need to contact General Motors Technical Assistance Center for further assistance.
Source components: POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE).
Source record 10114768 at NHTSANHTSA communication ID: 10090183
NHTSA source summary · Original PDF not reviewed by Recallfolio
14311 - SPECIAL COVERAGE. ON CERTAIN VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; BATTERY SAVER ACTIVE AND SERVICE STEERING MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.
Source record 10090183 at NHTSANHTSA communication ID: 10114760
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
Source components: ELECTRICAL SYSTEM.
Source record 10114760 at NHTSANHTSA communication ID: 10126208
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information on inspecting the turbocharger for missing or prematurely worn parts.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126208 at NHTSANHTSA communication ID: 10253584
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Removal/Cracking of Stainless Steel Wheel Nut Caps.
Source components: WHEELS.
Source record 10253584 at NHTSANHTSA communication ID: 10248770
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Coverage Adjustment ? Negative Battery Cable Loose
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.
Source record 10248770 at NHTSANHTSA communication ID: 10247716
NHTSA source summary · Original PDF not reviewed by Recallfolio
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10247716 at NHTSANHTSA communication ID: 10247061
NHTSA source summary · Original PDF not reviewed by Recallfolio
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10247061 at NHTSANHTSA communication ID: 10245938
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar Module Does Not Support All B101D Symptom Codes.
Source components: ELECTRICAL SYSTEM.
Source record 10245938 at NHTSANHTSA communication ID: 10070539
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10070539 at NHTSANHTSA communication ID: 10067357
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES.
Source record 10067357 at NHTSANHTSA communication ID: 10056605
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CHEVROLET: DUE TO LOSS OF WASTEGATE PRELOAD, THE MALFUNCTION INDICATOR LAMP IS ILLUMINATED AND DIAGNOSTIC TROUBLE CODE (DTC) P0299 (ENGINE UNDERBOOST) IS SET AND WEAR IN WASTE ACTUATOR ROD END TO PIN JOINT IS NORMAL. MODEL 2013-2015 ENCORE, SONIC, TRAX, 2011-2015 CRUZE. *PE
Source components: ENGINE.
Source record 10056605 at NHTSANHTSA communication ID: 10114271
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114271 at NHTSANHTSA communication ID: 10114270
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114270 at NHTSANHTSA communication ID: 10114759
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114759 at NHTSANHTSA communication ID: 10114748
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM.
Source record 10114748 at NHTSANHTSA communication ID: 10250026
NHTSA source summary · Original PDF not reviewed by Recallfolio
Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166 - 077 13228, June 15, 2013?August 16, 2013).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10250026 at NHTSANHTSA communication ID: 10246513
NHTSA source summary · Original PDF not reviewed by Recallfolio
Please return service inventory of ACDelco part numbers 20964305, 20964306, 20877116, and 20898936 (Date Codes 077 13166 - 077 13228, June 15, 2013?August 16, 2013).
Source components: EQUIPMENT.
Source record 10246513 at NHTSANHTSA communication ID: 10114746
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
Source components: ENGINE.
Source record 10114746 at NHTSANHTSA communication ID: 10114267
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on top tier fuels and what brands are available.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10114267 at NHTSANHTSA communication ID: 10081067
NHTSA source summary · Original PDF not reviewed by Recallfolio
14232 - SPECIAL COVERAGE. SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
Source components: STEERING.
Source record 10081067 at NHTSANHTSA communication ID: 10114262
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains a normal condition for what and how the drive line can clunk.
Source components: PARKING BRAKE:DRIVELINE.
Source record 10114262 at NHTSANHTSA communication ID: 10114260
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
Source components: FORWARD COLLISION AVOIDANCE.
Source record 10114260 at NHTSANHTSA communication ID: 10114244
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
Source components: ELECTRICAL SYSTEM.
Source record 10114244 at NHTSANHTSA communication ID: 10114709
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that before calling General Motors Technical Assistance Center for assistance, there is some basic diagnostic information that must be obtained in order for General Motors Technical Assistance Center to provide proper direction in repairing the vehicle. Technician should use published Service Information vibration diagnostics, Pico scope, and Vibration Analysis Worksheet found in the Latest Version of Bulletin 03-00-91-001.
Source components: POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE).
Source record 10114709 at NHTSANHTSA communication ID: 10114705
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114705 at NHTSANHTSA communication ID: 10114240
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114240 at NHTSANHTSA communication ID: 10114239
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114239 at NHTSANHTSA communication ID: 10252163
NHTSA source summary · Original PDF not reviewed by Recallfolio
XM Audio Traffic And Travel Link Availability And Operation.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10252163 at NHTSANHTSA communication ID: 10250082
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Driveline Clunk Noise
Source components: POWER TRAIN.
Source record 10250082 at NHTSANHTSA communication ID: 10248766
NHTSA source summary · Original PDF not reviewed by Recallfolio
Driver Front Airbag Inflator Failure
Source components: AIR BAGS.
Source record 10248766 at NHTSANHTSA communication ID: 10248748
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Coverage Adjustment ? Power Steering Stick-Slip
Source components: POWER TRAIN · STEERING.
Source record 10248748 at NHTSANHTSA communication ID: 10247063
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Blows Warm Or Poor Performance.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10247063 at NHTSANHTSA communication ID: 10246625
NHTSA source summary · Original PDF not reviewed by Recallfolio
Car and Truck Fix it Right the First Time Issues
Source components: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK · UNKNOWN OR OTHER · VEHICLE SPEED CONTROL.
Source record 10246625 at NHTSANHTSA communication ID: 10246569
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information on Driveline Clunk Noise
Source components: POWER TRAIN:DRIVELINE.
Source record 10246569 at NHTSANHTSA communication ID: 10245951
NHTSA source summary · Original PDF not reviewed by Recallfolio
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10245951 at NHTSANHTSA communication ID: 10245760
NHTSA source summary · Original PDF not reviewed by Recallfolio
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
Source components: EQUIPMENT:ELECTRICAL.
Source record 10245760 at NHTSANHTSA communication ID: 10070538
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10070538 at NHTSANHTSA communication ID: 10067353
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: AIR BAGS.
Source record 10067353 at NHTSANHTSA communication ID: 10135366
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about improper engine block cleaning during engine block service could lead to lines in the block deck surface that may be mistaken for cracks. Technician using improper block deck cleaning methods may see lines in the block deck surface. These lines are the result of using abrasive pad bristle devices to clean the gasket surface of the engine components. Technician should use the latest version of bulletin 00-06-01-012 for complete details on the use of these devices.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135366 at NHTSANHTSA communication ID: 10135356
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135356 at NHTSANHTSA communication ID: 10114328
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114328 at NHTSANHTSA communication ID: 10114316
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information to reset the phone and factory reset of the radio to correct the customers concern of the iphone connection concerns.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114316 at NHTSANHTSA communication ID: 10114309
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains how to care for wiper blades.
Source components: VISIBILITY:WINDSHIELD WIPER/WASHER.
Source record 10114309 at NHTSANHTSA communication ID: 10114304
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on whats considered a normal warm up time in cold ambient temperatures.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10114304 at NHTSANHTSA communication ID: 10135342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10135342 at NHTSANHTSA communication ID: 10135337
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10135337 at NHTSANHTSA communication ID: 10114299
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114299 at NHTSANHTSA communication ID: 10114296
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114296 at NHTSANHTSA communication ID: 10135331
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the radio Radio/HVAC Display turns off and on at times, ABS, Service Traction System and Service StabiliTrak telltale lights come on, and or Service Steering Message displaying in the Driver Information Center and may experience heavier steering feel at low speed or static steering maneuvers. Technician may find Diagnostic Trouble Code C0800 set in the Electronic Brake Control Module. Technician will need to contact General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM · STEERING.
Source record 10135331 at NHTSANHTSA communication ID: 10114292
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ELECTRICAL SYSTEM:IGNITION.
Source record 10114292 at NHTSANHTSA communication ID: 10135322
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10135322 at NHTSANHTSA communication ID: 10135321
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135321 at NHTSANHTSA communication ID: 10135316
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent engine misfire and a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0300, P0301, and/or P0304. Technician will need to follow published Service Information diagnostics first. If the Service Information diagnostics do not isolate a cause for this concern, inspect the inside of the fuel rail and/or fuel tank for fuel contamination. f fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information. Dealer will need to advise the customer to only use fuel from high quality high volume Top Tier fuel stations.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.
Source record 10135316 at NHTSANHTSA communication ID: 10135315
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
Source components: BACK OVER PREVENTION · POWER TRAIN.
Source record 10135315 at NHTSANHTSA communication ID: 10135314
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a noticeable volume difference between the front and rear speakers. Technician will test the customer?s concern on a like vehicle. If the comparison results are identical then no further repairs are necessary.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135314 at NHTSANHTSA communication ID: 10114281
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin states that it no longer valid and refers to a new bulletin.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10114281 at NHTSANHTSA communication ID: 10114280
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114280 at NHTSANHTSA communication ID: 10114279
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a procedure to replace the ignition cylinder if found that it has excessive wear which can cause the vehicle to power up or start when the key is put in the ignition with out turning it.
Source components: ELECTRICAL SYSTEM:STARTER ASSEMBLY.
Source record 10114279 at NHTSANHTSA communication ID: 10057006
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CHEVROLET: VEHICLE POWERS UP, WHETHER KEY IN IGNITION OR LEFT IN IGNITION, WITH CRANKING AND/OR CRANKING OF THE ENGINE AND MAKES WARNING CHIME INOPERATIVE. MODEL 2012-15 ENCORE, CRUZE, SONIC, TRAX. *PE
Source components: ELECTRICAL SYSTEM:IGNITION.
Source record 10057006 at NHTSANHTSA communication ID: 10112251
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
Source components: ENGINE AND ENGINE COOLING.
Source record 10112251 at NHTSANHTSA communication ID: 10150637
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to use floor mats.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10150637 at NHTSANHTSA communication ID: 10142226
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to use floor mats.
Source components: EQUIPMENT.
Source record 10142226 at NHTSANHTSA communication ID: 10137805
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to use floor mats.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137805 at NHTSANHTSA communication ID: 10090521
NHTSA source summary · Original PDF not reviewed by Recallfolio
"12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF A SOFTWARE PROBLEM. THE AUTOMATIC CRASH RESPONSE SYSTEM IS INTENDED TO ENABLE THESE VEHICLES TO NOTIFY ONSTAR® IF THEY ARE INVOLVED IN CERTAIN TYPES OF CRASHES. THE SOFTWARE PROBLEM WE FOUND AFFECTS THE VEHICLES ABILITY TO NOTIFY ONSTAR® IN CRASHES THAT MEET THE SEVERITY PARAMETERS FOR AUTOMATIC CRASH NOTIFICATION BUT DO NOT TRIGGER AIRBAG DEPLOYMENT, SUCH AS CERTAIN REAR END CRASHES. IN CRASHES WITH AN AIRBAG DEPLOYMENT, THE AUTOMATIC CRASH RESPONSE SYSTEM WORKS AS DESIGNED. THIS CONDITION DOES NOT AFFECT THE DEPLOYMENT OF THE AIRBAGS OR THE SAFETY BELT PRETENSIONERS, WHICH REDUCE SLACK IN THE SAFETY BELT IMMEDIATELY AFTER IMPACT. THE AIRBAGS AND SAFETY BELT PRETENSIONERS WILL DEPLOY AS DESIGNED. A VEHICLE OCCUPANT WILL BE ABLE TO CONTACT AN ONSTAR® EMERGENCY ADVISOR BY PUSHING THE ONSTAR® EMERGENCY BUTTON. DEALERS ARE TO REPROGRAM THE SENSING AND DIAGNOSTIC MODULE (SDM)."
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10090521 at NHTSANHTSA communication ID: 10150635
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
Source components: ELECTRICAL SYSTEM.
Source record 10150635 at NHTSANHTSA communication ID: 10150634
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10150634 at NHTSANHTSA communication ID: 10150632
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on top tier fuels and what brands are available.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10150632 at NHTSANHTSA communication ID: 10142223
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10142223 at NHTSANHTSA communication ID: 10142222
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
Source components: EQUIPMENT.
Source record 10142222 at NHTSANHTSA communication ID: 10142220
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on top tier fuels and what brands are available.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10142220 at NHTSANHTSA communication ID: 10137802
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10137802 at NHTSANHTSA communication ID: 10137801
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10137801 at NHTSANHTSA communication ID: 10137799
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on top tier fuels and what brands are available.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE.
Source record 10137799 at NHTSANHTSA communication ID: 10150628
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10150628 at NHTSANHTSA communication ID: 10142211
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
Source components: EQUIPMENT.
Source record 10142211 at NHTSANHTSA communication ID: 10137790
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137790 at NHTSA