The manufacturer’s record · Page 9 of 14
Original record summaries, dates and identifiers for this model-year. Records 801–900 of 1,334, ordered newest first. Dated records on this page: Mar 16, 2015–Jan 7, 2016.
Back to 2013 Chevrolet CAPTIVA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10112264
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
Source components: STRUCTURE:BODY.
Source record 10112264 at NHTSANHTSA communication ID: 10250067
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infotainment System Will Not Return to Media After Bluetooth Call Ends
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10250067 at NHTSANHTSA communication ID: 10246639
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions
Source components: STEERING.
Source record 10246639 at NHTSANHTSA communication ID: 10115003
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
Source components: ENGINE AND ENGINE COOLING.
Source record 10115003 at NHTSANHTSA communication ID: 10114977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10114977 at NHTSANHTSA communication ID: 10114954
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY.
Source record 10114954 at NHTSANHTSA communication ID: 10114945
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10114945 at NHTSANHTSA communication ID: 10201115
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar Voice Fallback Number Update
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · EQUIPMENT:ELECTRICAL.
Source record 10201115 at NHTSANHTSA communication ID: 10201098
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10201098 at NHTSANHTSA communication ID: 10190503
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10190503 at NHTSANHTSA communication ID: 10114939
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10114939 at NHTSANHTSA communication ID: 10137258
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
Source components: EQUIPMENT.
Source record 10137258 at NHTSANHTSA communication ID: 10115143
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10115143 at NHTSANHTSA communication ID: 10137255
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
Source components: TIRES · TIRES:BEAD · TIRES:TREAD/BELT · WHEELS:RIM.
Source record 10137255 at NHTSANHTSA communication ID: 10115138
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.
Source record 10115138 at NHTSANHTSA communication ID: 10115129
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10115129 at NHTSANHTSA communication ID: 10115128
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115128 at NHTSANHTSA communication ID: 10137249
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10137249 at NHTSANHTSA communication ID: 10137246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10137246 at NHTSANHTSA communication ID: 10137237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10137237 at NHTSANHTSA communication ID: 10137228
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for customers/technicians who may notice an oil leak from the oil filter after a recent oil change and/or a technician may notice during an oil change that the oil filter is in contact with the A/C compressor hose.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10137228 at NHTSANHTSA communication ID: 10115095
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
Source components: ENGINE.
Source record 10115095 at NHTSANHTSA communication ID: 10115091
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have oil leak from the oil filter. If the technician has duplicate the concern and the vehicle has a PF63 oil filter, the filter should be replaced using a PF64.
Source components: ENGINE.
Source record 10115091 at NHTSANHTSA communication ID: 10075735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil leak from the oil filter due to filter rubbing on the A/C compressor hose after an oil change using a PF63 oil filter.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10075735 at NHTSANHTSA communication ID: 10126401
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
Source components: STRUCTURE.
Source record 10126401 at NHTSANHTSA communication ID: 10126395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
Source components: ENGINE AND ENGINE COOLING.
Source record 10126395 at NHTSANHTSA communication ID: 10126393
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126393 at NHTSANHTSA communication ID: 10126385
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10126385 at NHTSANHTSA communication ID: 10114903
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114903 at NHTSANHTSA communication ID: 10126375
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126375 at NHTSANHTSA communication ID: 10114894
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
Source record 10114894 at NHTSANHTSA communication ID: 10126370
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10126370 at NHTSANHTSA communication ID: 10126369
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
Source components: ELECTRICAL SYSTEM.
Source record 10126369 at NHTSANHTSA communication ID: 10114878
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10114878 at NHTSANHTSA communication ID: 10126355
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126355 at NHTSANHTSA communication ID: 10126350
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126350 at NHTSANHTSA communication ID: 10114867
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the rod, or a loose wrist pin in the bushing. There should be no metal through the oil and a piston and rod assembly will repair this noise. If technician finds metal refer to the latest version of PIP5216. If no wrist pins or bushings are found loose and all other diagnostics for this type of noise has been exhausted then engine replacement may be necessary.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:MECHANICAL.
Source record 10114867 at NHTSANHTSA communication ID: 10126349
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
Source components: WHEELS.
Source record 10126349 at NHTSANHTSA communication ID: 10127246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10127246 at NHTSANHTSA communication ID: 10127240
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10127240 at NHTSANHTSA communication ID: 10127238
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: ELECTRICAL SYSTEM.
Source record 10127238 at NHTSANHTSA communication ID: 10127230
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10127230 at NHTSANHTSA communication ID: 10127181
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when using voice recognition to call out when trying to call contacts from their phone address book and the system may respond with random numbers or commands. Technician should not replace any parts for this concern. The phonebook download can take several minutes depending on the size of the contact list. Dealer should advise the customer to clear out unnecessary text messages and advise that contacts may not be accessible through voice recognition while the phonebook is being downloaded.
Source components: ELECTRICAL SYSTEM.
Source record 10127181 at NHTSANHTSA communication ID: 10113810
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113810 at NHTSANHTSA communication ID: 10113796
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper use of GM floor mats.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113796 at NHTSANHTSA communication ID: 10113792
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113792 at NHTSANHTSA communication ID: 10114642
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10114642 at NHTSANHTSA communication ID: 10113788
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113788 at NHTSANHTSA communication ID: 10113787
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
Source components: SEAT BELTS · SEAT BELTS:FRONT:BUCKLE ASSEMBLY.
Source record 10113787 at NHTSANHTSA communication ID: 10138154
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
Source record 10138154 at NHTSANHTSA communication ID: 10114639
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: ELECTRICAL SYSTEM.
Source record 10114639 at NHTSANHTSA communication ID: 10114638
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
Source components: ELECTRICAL SYSTEM.
Source record 10114638 at NHTSANHTSA communication ID: 10138139
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138139 at NHTSANHTSA communication ID: 10138137
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138137 at NHTSANHTSA communication ID: 10138130
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10138130 at NHTSANHTSA communication ID: 10114608
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114608 at NHTSANHTSA communication ID: 10138125
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
Source components: EQUIPMENT.
Source record 10138125 at NHTSANHTSA communication ID: 10138117
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE.
Source record 10138117 at NHTSANHTSA communication ID: 10138114
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · SEATS.
Source record 10138114 at NHTSANHTSA communication ID: 10138113
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10138113 at NHTSANHTSA communication ID: 10114598
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114598 at NHTSANHTSA communication ID: 10114597
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN.
Source record 10114597 at NHTSANHTSA communication ID: 10114596
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P219A. Technician should use published Service Information diagnostics for Diagnostic Trouble Code P219A. If the Global Diagnostic System 2 fuel injector balance test does not isolate a cause for this concern, perform the Fuel Injector Diagnosis (w/CH47976 and CH-47976-500) in Service Information and evaluate for a rich or lean fuel injector.
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM.
Source record 10114596 at NHTSANHTSA communication ID: 10137943
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137943 at NHTSANHTSA communication ID: 10113705
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10113705 at NHTSANHTSA communication ID: 10113703
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10113703 at NHTSANHTSA communication ID: 10115067
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
Source components: ELECTRICAL SYSTEM.
Source record 10115067 at NHTSANHTSA communication ID: 10115053
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
Source components: SUSPENSION · TIRES.
Source record 10115053 at NHTSANHTSA communication ID: 10113688
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113688 at NHTSANHTSA communication ID: 10113687
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113687 at NHTSANHTSA communication ID: 10115033
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P219A. Technician should use published Service Information diagnostics for Diagnostic Trouble Code P219A. If the Global Diagnostic System 2 fuel injector balance test does not isolate a cause for this concern, perform the Fuel Injector Diagnosis (w/CH47976 and CH-47976-500) in Service Information and evaluate for a rich or lean fuel injector.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, GASOLINE.
Source record 10115033 at NHTSANHTSA communication ID: 10115026
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10115026 at NHTSANHTSA communication ID: 10115014
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115014 at NHTSANHTSA communication ID: 10113669
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113669 at NHTSANHTSA communication ID: 10113662
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
Source components: FUEL SYSTEM, OTHER.
Source record 10113662 at NHTSANHTSA communication ID: 10113658
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113658 at NHTSANHTSA communication ID: 10113657
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
Source components: ENGINE AND ENGINE COOLING.
Source record 10113657 at NHTSANHTSA communication ID: 10113654
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113654 at NHTSANHTSA communication ID: 10113652
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113652 at NHTSANHTSA communication ID: 10114547
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114547 at NHTSANHTSA communication ID: 10113620
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
Source components: EQUIPMENT.
Source record 10113620 at NHTSANHTSA communication ID: 10113614
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113614 at NHTSANHTSA communication ID: 10113613
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113613 at NHTSANHTSA communication ID: 10114474
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114474 at NHTSANHTSA communication ID: 10114470
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114470 at NHTSANHTSA communication ID: 10114459
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
Source components: ENGINE AND ENGINE COOLING.
Source record 10114459 at NHTSANHTSA communication ID: 10113577
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to service personnel on the critical importance of installing the correct replacement spin-on oil filter when servicing.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113577 at NHTSANHTSA communication ID: 10135418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10135418 at NHTSANHTSA communication ID: 10113785
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113785 at NHTSANHTSA communication ID: 10135412
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135412 at NHTSANHTSA communication ID: 10113775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113775 at NHTSANHTSA communication ID: 10113773
NHTSA source summary · Original PDF not reviewed by Recallfolio
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113773 at NHTSANHTSA communication ID: 10135410
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10135410 at NHTSANHTSA communication ID: 10113770
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with a brake lathe calibration procedure.
Source components: SERVICE BRAKES.
Source record 10113770 at NHTSANHTSA communication ID: 10139361
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
Source components: EQUIPMENT.
Source record 10139361 at NHTSANHTSA communication ID: 10135396
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE AND ENGINE COOLING.
Source record 10135396 at NHTSANHTSA communication ID: 10113755
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
Source components: ENGINE.
Source record 10113755 at NHTSANHTSA communication ID: 10135395
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135395 at NHTSANHTSA communication ID: 10135394
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin communicates GM wiring repair strategy information.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10135394 at NHTSANHTSA communication ID: 10113753
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10113753 at NHTSA