The manufacturer’s record · Page 7 of 14
Original record summaries, dates and identifiers for this model-year. Records 601–700 of 1,334, ordered newest first. Dated records on this page: Aug 29, 2016–Jun 6, 2017.
Back to 2013 Chevrolet CAPTIVA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10118244
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
Source components: ELECTRICAL SYSTEM:STARTER ASSEMBLY.
Source record 10118244 at NHTSANHTSA communication ID: 10118233
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118233 at NHTSANHTSA communication ID: 10137665
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
Source components: EQUIPMENT.
Source record 10137665 at NHTSANHTSA communication ID: 10137600
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
Source components: WHEELS.
Source record 10137600 at NHTSANHTSA communication ID: 10137680
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
Source components: PARKING BRAKE.
Source record 10137680 at NHTSANHTSA communication ID: 10137605
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
Source components: EQUIPMENT.
Source record 10137605 at NHTSANHTSA communication ID: 10137653
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the difference in oil filters and the possibilities of what may happen using the incorrect filter.
Source components: ENGINE · EQUIPMENT.
Source record 10137653 at NHTSANHTSA communication ID: 10137635
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10137635 at NHTSANHTSA communication ID: 10137602
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
Source components: EQUIPMENT.
Source record 10137602 at NHTSANHTSA communication ID: 10137603
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on required operating procedures.
Source components: EQUIPMENT.
Source record 10137603 at NHTSANHTSA communication ID: 10113978
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113978 at NHTSANHTSA communication ID: 10114027
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
Source components: WHEELS:LUGS/NUTS/BOLTS/STUDS.
Source record 10114027 at NHTSANHTSA communication ID: 10114048
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114048 at NHTSANHTSA communication ID: 10113977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on proper use of floor mats.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10113977 at NHTSANHTSA communication ID: 10113866
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a radio that will change sources at random while driving. Technician will need to review the latest version of PIT5329. If the concern is random and is not shortly after startup technician will need to contact General Motors Technical Assistance Center for further assistance.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113866 at NHTSANHTSA communication ID: 10113976
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10113976 at NHTSANHTSA communication ID: 10138086
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
Source components: SUSPENSION.
Source record 10138086 at NHTSANHTSA communication ID: 10138019
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10138019 at NHTSANHTSA communication ID: 10138087
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
Source components: STEERING.
Source record 10138087 at NHTSANHTSA communication ID: 10138025
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Source components: STEERING.
Source record 10138025 at NHTSANHTSA communication ID: 10138054
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
Source components: ELECTRICAL SYSTEM.
Source record 10138054 at NHTSANHTSA communication ID: 10138014
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138014 at NHTSANHTSA communication ID: 10116589
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for dealers how to submit a product information report.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116589 at NHTSANHTSA communication ID: 10113456
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113456 at NHTSANHTSA communication ID: 10116588
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10116588 at NHTSANHTSA communication ID: 10113454
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113454 at NHTSANHTSA communication ID: 10116637
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.
Source components: WHEELS.
Source record 10116637 at NHTSANHTSA communication ID: 10113443
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113443 at NHTSANHTSA communication ID: 10113442
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10113442 at NHTSANHTSA communication ID: 10116605
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10116605 at NHTSANHTSA communication ID: 10113438
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113438 at NHTSANHTSA communication ID: 10113437
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113437 at NHTSANHTSA communication ID: 10113436
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Source components: ELECTRICAL SYSTEM:SOFTWARE · STEERING.
Source record 10113436 at NHTSANHTSA communication ID: 10113383
NHTSA source summary · Original PDF not reviewed by Recallfolio
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113383 at NHTSANHTSA communication ID: 10113427
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113427 at NHTSANHTSA communication ID: 10113425
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 model year.
Source components: ENGINE.
Source record 10113425 at NHTSANHTSA communication ID: 10116591
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Installing the Correct Replacement Spin-On Oil Filter When Servicing.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116591 at NHTSANHTSA communication ID: 10116587
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
Source components: ENGINE.
Source record 10116587 at NHTSANHTSA communication ID: 10116584
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116584 at NHTSANHTSA communication ID: 10113418
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
Source components: ENGINE.
Source record 10113418 at NHTSANHTSA communication ID: 10113416
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
Source components: EQUIPMENT.
Source record 10113416 at NHTSANHTSA communication ID: 10113413
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10113413 at NHTSANHTSA communication ID: 10116596
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
Source components: STEERING.
Source record 10116596 at NHTSANHTSA communication ID: 10113363
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. The technician is to inspect the fuel and readings for the High Pressure Fuel Pump. The technician is to drain and clean fuel tank and all lines if contamination is found. The technician is to replace the high pressure fuel pump and the fuel inlet line to the high pressure fuel pump. The dealer is to request the customer complete the fuel survey attached and send to the fuel system engineer at the e-mail address provided. Latest revision added model years to the PI with no other changes.
Source components: FUEL SYSTEM, GASOLINE · FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP.
Source record 10113363 at NHTSANHTSA communication ID: 10116540
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116540 at NHTSANHTSA communication ID: 10113338
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve. Technician will need to review the latest version of PIP5029 and perform a cold compression test if the concern is only a Hard Start Cold.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10113338 at NHTSANHTSA communication ID: 10116537
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
Source components: TIRES.
Source record 10116537 at NHTSANHTSA communication ID: 10116534
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10116534 at NHTSANHTSA communication ID: 10113328
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113328 at NHTSANHTSA communication ID: 10113321
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10113321 at NHTSANHTSA communication ID: 10116574
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10116574 at NHTSANHTSA communication ID: 10113318
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113318 at NHTSANHTSA communication ID: 10113313
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10113313 at NHTSANHTSA communication ID: 10116536
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
Source components: ELECTRICAL SYSTEM.
Source record 10116536 at NHTSANHTSA communication ID: 10111744
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111744 at NHTSANHTSA communication ID: 10111779
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111779 at NHTSANHTSA communication ID: 10111715
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM.
Source record 10111715 at NHTSANHTSA communication ID: 10111743
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
Source components: SUSPENSION:FRONT:SHOCK ABSORBER.
Source record 10111743 at NHTSANHTSA communication ID: 10111740
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111740 at NHTSANHTSA communication ID: 10111742
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111742 at NHTSANHTSA communication ID: 10126340
NHTSA source summary · Original PDF not reviewed by Recallfolio
15806 Customer Satisfaction Program (Suspension lifted for 09-10 MY). Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. The impact of this potential error on the vehicle is minor-only three occurrences in the field have been reported to GM out of a population of several hundred thousand vehicles. Reprogram the IPC software.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10126340 at NHTSANHTSA communication ID: 10114842
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114842 at NHTSANHTSA communication ID: 10114831
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY · FUEL SYSTEM, GASOLINE.
Source record 10114831 at NHTSANHTSA communication ID: 10137624
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
Source components: EQUIPMENT.
Source record 10137624 at NHTSANHTSA communication ID: 10137616
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · TIRES.
Source record 10137616 at NHTSANHTSA communication ID: 10137615
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · TIRES.
Source record 10137615 at NHTSANHTSA communication ID: 10114824
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM.
Source record 10114824 at NHTSANHTSA communication ID: 10137621
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10137621 at NHTSANHTSA communication ID: 10137620
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10137620 at NHTSANHTSA communication ID: 10135240
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
Source components: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10135240 at NHTSANHTSA communication ID: 10130678
NHTSA source summary · Original PDF not reviewed by Recallfolio
15806 - Customer Satisfaction Program (MY 09-10 Suspended) - Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. The impact of this potential error on the vehicle is minor?only three occurrences in the field have been reported to GM out of a population of several hundred thousand vehicles. Dealers are to reprogram the IPC software.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10130678 at NHTSANHTSA communication ID: 10119062
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10119062 at NHTSANHTSA communication ID: 10135290
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135290 at NHTSANHTSA communication ID: 10130674
NHTSA source summary · Original PDF not reviewed by Recallfolio
15806 - Customer Satisfaction Program - Under certain conditions, a software error could cause the odometer value in certain vehicles to increase a small amount (a fraction of a [mile/kilometer]) at startup. The impact of this potential error on the vehicle is minor?only three occurrences in the field have been reported to GM out of a population of several hundred thousand vehicles. Dealers are to reprogram the IPC software.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10130674 at NHTSANHTSA communication ID: 10135239
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on required operating procedures.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135239 at NHTSANHTSA communication ID: 10135237
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Testing and Warranty Replacement Requirements (North America ONLY)
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135237 at NHTSANHTSA communication ID: 10135236
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
Source components: ELECTRICAL SYSTEM.
Source record 10135236 at NHTSANHTSA communication ID: 10135242
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
Source components: ELECTRONIC STABILITY CONTROL (ESC).
Source record 10135242 at NHTSANHTSA communication ID: 10135241
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10135241 at NHTSANHTSA communication ID: 10135274
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides guidelines for Dealers to determine whether or not they need to contact the PQC for an engine, transmission or transfer case assembly replacement and information explaining the PQC process, Global Warranty Management Transaction submission, vehicle repair record retention and proper handling of assembly returns.
Source components: POWER TRAIN.
Source record 10135274 at NHTSANHTSA communication ID: 10135243
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10135243 at NHTSANHTSA communication ID: 10118917
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118917 at NHTSANHTSA communication ID: 10118916
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118916 at NHTSANHTSA communication ID: 10118913
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118913 at NHTSANHTSA communication ID: 10118912
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10118912 at NHTSANHTSA communication ID: 10118907
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
Source components: TIRES.
Source record 10118907 at NHTSANHTSA communication ID: 10099532
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.
Source components: ENGINE.
Source record 10099532 at NHTSANHTSA communication ID: 10118919
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118919 at NHTSANHTSA communication ID: 10118918
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118918 at NHTSANHTSA communication ID: 10118915
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10118915 at NHTSANHTSA communication ID: 10118910
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10118910 at NHTSANHTSA communication ID: 10118908
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118908 at NHTSANHTSA communication ID: 10118914
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10118914 at NHTSANHTSA communication ID: 10118909
NHTSA source summary · Original PDF not reviewed by Recallfolio
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
Source components: TIRES.
Source record 10118909 at NHTSANHTSA communication ID: 10097132
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10097132 at NHTSANHTSA communication ID: 10098423
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.
Source components: STEERING.
Source record 10098423 at NHTSANHTSA communication ID: 10099252
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
Source components: ENGINE.
Source record 10099252 at NHTSANHTSA communication ID: 10118911
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10118911 at NHTSANHTSA communication ID: 10083241
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
Source components: ELECTRICAL SYSTEM.
Source record 10083241 at NHTSANHTSA communication ID: 10082869
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
Source components: ENGINE.
Source record 10082869 at NHTSA