The manufacturer’s record · Page 14 of 14
Original record summaries, dates and identifiers for this model-year. Records 1,301–1,334 of 1,334, ordered newest first. Dated records on this page: Mar 1, 2002–Nov 28, 2012.
Back to 2013 Chevrolet CAPTIVA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10126171
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
Source components: EQUIPMENT.
Source record 10126171 at NHTSANHTSA communication ID: 10112606
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10112606 at NHTSANHTSA communication ID: 10126191
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
Source record 10126191 at NHTSANHTSA communication ID: 10126192
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126192 at NHTSANHTSA communication ID: 10126197
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for requesting a new key code for customers with lost or stolen keys
Source components: EQUIPMENT.
Source record 10126197 at NHTSANHTSA communication ID: 10126196
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
Source components: EQUIPMENT.
Source record 10126196 at NHTSANHTSA communication ID: 10126200
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126200 at NHTSANHTSA communication ID: 10126198
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
Source components: EQUIPMENT.
Source record 10126198 at NHTSANHTSA communication ID: 10126201
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10126201 at NHTSANHTSA communication ID: 10112560
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
Source components: SERVICE BRAKES.
Source record 10112560 at NHTSANHTSA communication ID: 10126203
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10126203 at NHTSANHTSA communication ID: 10112550
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Technician will need to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. If coolant is found in the cylinder technician will need to contact General Motors Product Quality Center for engine replacement.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10112550 at NHTSANHTSA communication ID: 10112517
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Remote Keyless Entry system is inoperative when the ignition key is in the off position. Technician should ensure the Logistics fuse in the Instrument Panel fuse block is fully seated.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS.
Source record 10112517 at NHTSANHTSA communication ID: 10245761
NHTSA source summary · Original PDF not reviewed by Recallfolio
Requesting a New Key Code for Customer with Lost or Stolen Keys
Source components: ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER · EQUIPMENT.
Source record 10245761 at NHTSANHTSA communication ID: 10112533
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about an oil leak from the oil filter due to filter rubbing on the air conditioning compressor hose. Technician will need to call General Motors Technical Assistance Center for further assistance. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10112533 at NHTSANHTSA communication ID: 10112529
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10112529 at NHTSANHTSA communication ID: 10112528
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
Source components: ELECTRICAL SYSTEM.
Source record 10112528 at NHTSANHTSA communication ID: 10071340
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10071340 at NHTSANHTSA communication ID: 10112524
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about an oil leak from the oil filter due to filter rubbing on the air conditioning compressor hose. Technician will need to call General Motors Technical Assistance Center for further assistance. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10112524 at NHTSANHTSA communication ID: 10112494
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10112494 at NHTSANHTSA communication ID: 10118649
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information regarding a condition of the charging system light is illuminated and/or the Service Battery Charging System message is displayed, that might have been caused by oil being spilled into the generator while filling the engine oil level.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10118649 at NHTSANHTSA communication ID: 10084191
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10084191 at NHTSANHTSA communication ID: 10118637
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:LABELS.
Source record 10118637 at NHTSANHTSA communication ID: 10118635
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES.
Source record 10118635 at NHTSANHTSA communication ID: 10118634
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10118634 at NHTSANHTSA communication ID: 10112476
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Remote Keyless Entry system is inoperative when the ignition key is in the off position. Technician should ensure the Logistics fuse in the Instrument Panel fuse block is fully seated.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS · EQUIPMENT:ELECTRICAL.
Source record 10112476 at NHTSANHTSA communication ID: 10084683
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
Source components: EQUIPMENT · VISIBILITY:REARVIEW MIRRORS/DEVICES.
Source record 10084683 at NHTSANHTSA communication ID: 10112465
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10112465 at NHTSANHTSA communication ID: 10118623
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10118623 at NHTSANHTSA communication ID: 10118619
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the first time.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10118619 at NHTSANHTSA communication ID: 10246951
NHTSA source summary · Original PDF not reviewed by Recallfolio
Programming And Activation Of Replacement OnStar Modules.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10246951 at NHTSANHTSA communication ID: 10246593
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
Source components: POWER TRAIN.
Source record 10246593 at NHTSANHTSA communication ID: 10250027
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACDelco Return Parts Application
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10250027 at NHTSANHTSA communication ID: 10246514
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACDelco Return Parts Application
Source components: EQUIPMENT.
Source record 10246514 at NHTSA