Original record summaries, dates and identifiers for this model-year. Records 1,401–1,500 of 1,555, ordered newest first. Dated records on this page: Nov 9, 2012–Mar 25, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Mar 25, 2013Service Bulletin/Repair Instructions
PIC5491B
NHTSA communication ID: 10112935
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information of suspected tampering or vehicle modifications for non-GM (Aftermarket) engine and transmission calibrations for V6 and V8 gasoline engines Using Tech 2® or global diagnostic system 2 (GDS 2)
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. The Electronic Brake Control Module may have one or more of the following Diagnostic Trouble Codes C0035-C0050 with specifically symptom 18, 5A, or 0F. Technician will gain access to the correct wheel bear per the Diagnostic Trouble Code that is set. If debris is found on the magnetic encoder ring it will needed to be cleaned.
Source components: ELECTRICAL SYSTEM · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have intermittent Diagnostic Trouble Code P0340. Technician will replace the cam position sensor if the vehicle build is Sept or Oct of 2012 and SI diagnostics does not lead to a resolution.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent Diagnostic Trouble Code P0340. Technician will need to replace the cam position sensor to correct this Diagnostic Trouble Code P0340 concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp and the engine misfires. Technician may find Diagnostic Trouble Codes P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, and P0308. Technician will need to inspect the spark plug wires. Technician will need to replace any loose spark plug wires.
Source components: ELECTRICAL SYSTEM · ENGINE · EXTERIOR LIGHTING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an oil pressure gauge is indicating that the engine appears to be operating with very high oil pressure. Under various engine operating conditions up to 110 pressure per square inch of oil pressure may be displayed on the oil pressure gauge. This should be considered as normal operation during a cold engine start-up.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have Service Stabilitrak Message being displayed in the driver?s information center. Technician may find Diagnostic Trouble Code P1153, P1133, P1826, P1827, P2120, P2122, P2123, P2125, P2127, P2128, and P2138. Technician will need to inspect X104 to be rubbing on the cylinder head. Technician will repair any damaged wires and reroute the wire harness.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR DESIGNS NOT INTERCHANGEABLE AND CONTAINS NON MATCHING RETAINERS. MODELS 2010-13 LACROSSE, SRX, 2011-13 REGAL, CRUZE, EQUINOX, VOLT, TERRAIN, 9-4X, 2012-13 VERANO, SONIC, 2008-13 CTS AND 2013 MALIBU. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides information on replacement for the auxiliary floor mat retainer due to the floor mat retainer won't seat on the carpet.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for service agents not required to contact product quality center for CNG, LPG or gasoline engine, transmission and/or transfer case.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have various noises from sunroof area. Some vehicles may have a rattle, tapping, or creaking from the rear area of the roof while driving. Technician will need to lower the headliner in the corner where the noise is coming from to confirm the source and apply pressure with your hand to the panels in this area can lessen or eliminate the noise. There is a structural adhesive between these panels. If noise is coming from this area use a screw driver or chisel to create a small amount of separation between the panels in the area of contact. Some vehicles may have a tick noise coming from the roof area while going over a rough road. Technician will need to install pieces of felt to the top of the safety plastic material to isolate it from the roof. Vehicles that have a creak noise coming from the sunroof area, technician will add Mylar or Ultra high molecular weight tape to the top surface of the attachments to isolate the trim ring from the sunroof metal. Some vehicles may have a rattle, tap, or creak noise coming from multiple areas of the sunroof area. Technician will need to install Mylar washers between the 4 mounts for the rear glass and torque to specs. If the noise is not gone with the rear glass removed from the sunroof, then remove the sunroof assembly and test drive the vehicle, if the noise is gone then install Mylar washers between the sunroof mounts and the roof and torque to specs. When there is an itch, or creak noise coming from the sunroof area, technician should apply Krytox to the sunroof seal. Some vehicles have a tick or rattle noise coming from the roof could be the sunroof reinforcement metal contacting the roof sheet metal, technician will place a piece of hard foam between the sunroof reinforcement metal and the roof sheet metal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate. With Diagnostic Trouble Codes C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, and / or U2106 stored. The technician is to inspect the transmission X1 connector terminals for loose or poor fit. Disconnect the X1 connector and carefully tug on each wire to insure pins are fully seated. A side load on the wires may also cause a false positive lock. Technician is to repair the connections as necessary.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
Source components: EQUIPMENT:MECHANICAL · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the release of 3 high feature v6 timing chain part kits. To help ease the ordering of large amounts of parts during service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the release of 3 high feature v6 timing chain part kits. To help ease the ordering of large amounts of parts during service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have a navigation map update 2012 may fail to load. Dealer will need to contact the Navigation Disc Center to obtain a 2013 or newer Map disc.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have low audio output from the rear speakers. Technician should be advised that if the fader is placed in the center position, the front speakers should be slightly louder than the rear. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have water dripping out of the trunk decklid from behind the trim panel. Technician will need to seal the license plate grommets.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a diagnostic tip on how to remove the ignition lock cylinder. Technician can use a pick tool on the hole behind the land on the lock cylinder housing and pull the ignition lock cylinder out of the ignition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a creak noise coming from the A-Pillar area when going up and down driveways. Technician will need to apply Mylar or ultra-high molecular tape between the panels of the A-Pillar trim. Technician will also need to set the gap on the fender for a 1 millimeter clearance.
Source components: STRUCTURE:BODY:ROOF AND PILLARS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat, DTCs 5045 or B0074 0F May Set in PPS Module
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PASSENGER PRESENCE SYSTEM (PPS) MAY COMMAND PASSENGER AIRBAG INDICATOR AND SEAT BELT REMINDER ON WHEN ELECTRONIC DEVICES (COMPUTERS, MP3 PLAYERS, CELL PHONES, DIAGNOSTIC SCAN TOOL, ETC.) ARE PLACED ON FRONT PASSENGER SEAT, DTCS 5045 OR B0074 0F SET IN PPS MODULE. *JS UPDATED 2/21/13. *PE
Source components: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE · SEAT BELTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate. With Diagnostic Trouble Codes C0242, C0561, P0575, P0615, P0700, P0856, P1629, P2544, U0073, U0074, U0100, U0109, U0121, U0140, U2100, U2105, and / or U2106 stored. The technician is to inspect the transmission X1 connector terminals for loose or poor fit. Disconnect the X1 connector and carefully tug on each wire to insure pins are fully seated. A side load on the wires may also cause a false positive lock. Technician is to repair the connections as necessary.
Source components: ELECTRICAL SYSTEM:WIRING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. If the "Firmware Over-the-Air" value is up to date and customer's concern is still present contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician when the customer comments that their digital vehicle speed display is showing a different speed than the analog vehicle speed display. There may be up to 2 miles per hour difference between the digital and analog vehicle speed displays. This is a normal condition due to the calculation tolerances being different for the two driver viewing angles for the analog speedometer; it may also appear to increase the difference between both displays. No part replacement is required as this is a normal operating characteristic of the vehicle. For CTS vehicles built between April and June of 2011 or the 2013 ATS, SRX, XTS built before August 29 2012 may have a 3 mile per hour or more variation. The technician is to replace the instrument panel cluster for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with the steps on repairing a clunk noise after shifting from reverse to drive or drive to reverse and then accelerating. The concern is only with rear wheel drive 6L45 or 6L50 automatic transmissions with Regular Production Option Code MYA or MYB apply. Apply thread locker to the transmission output shaft flange splines and install a new front propeller shaft flange nut. Apply thread locker to the new propeller shaft flange nut if it does not contain a pre-applied adhesive patch.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the power lift gate Regular Production Option Code (E61 or TB5) is inoperative. Technician will find Diagnostic Trouble Code B153A set in the power lift gate control module. Technician will need to perform these steps. 1. Disconnect the connector at the Lift gate Latch Assembly. 2. Install a 3 ampere fused jumper wire between each signal circuit and the ground circuit. 3. If either test fails, check the wiring for the signal circuits, low reference circuit, or try a power lift gate control module from a known good vehicle. 4. If both tests pass, monitor the internal switch inputs in the lift gate latch assembly for proper operation. 5. If one of the internal lift gate latch assembly switch inputs are not reading correctly in one of the positions above and the vehicles passes test both test, replace the Lift Gate Latch Assembly.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules.
Source components: COMMUNICATION · ELECTRICAL SYSTEM · EQUIPMENT.