The manufacturer’s record · Page 13 of 16
Original record summaries, dates and identifiers for this model-year. Records 1,201–1,300 of 1,555, ordered newest first. Dated records on this page: Aug 20, 2013–Mar 28, 2014.
Back to 2012 Cadillac CTS problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10137887
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10137887 at NHTSANHTSA communication ID: 10111886
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111886 at NHTSANHTSA communication ID: 10137866
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT.
Source record 10137866 at NHTSANHTSA communication ID: 10111850
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10111850 at NHTSANHTSA communication ID: 10111849
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10111849 at NHTSANHTSA communication ID: 10111848
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10111848 at NHTSANHTSA communication ID: 10111846
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111846 at NHTSANHTSA communication ID: 10111845
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10111845 at NHTSANHTSA communication ID: 10247681
NHTSA source summary · Original PDF not reviewed by Recallfolio
Information On Requests To Add OnStar Bluetooth Option.
Source components: EQUIPMENT.
Source record 10247681 at NHTSANHTSA communication ID: 10246982
NHTSA source summary · Original PDF not reviewed by Recallfolio
Checking Smartphone Bluetooth Software Update Status
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10246982 at NHTSANHTSA communication ID: 10245950
NHTSA source summary · Original PDF not reviewed by Recallfolio
Canadian Customers Unable To Place Calls In The United States
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10245950 at NHTSANHTSA communication ID: 10073396
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10073396 at NHTSANHTSA communication ID: 10111973
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T 2013 Hot Wheels Chevrolet Camaro - For the exterior body color, use paint code WA-720S - Kinetic Blue. For the red stripe on the wheels and the front bumper, use paint code WA-799U - Performance Red.
Source components: STRUCTURE · WHEELS.
Source record 10111973 at NHTSANHTSA communication ID: 10111966
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111966 at NHTSANHTSA communication ID: 10111964
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111964 at NHTSANHTSA communication ID: 10138646
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
Source components: ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10138646 at NHTSANHTSA communication ID: 10111962
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatter marks, have parts department send the cam back as (MR code7) new defective.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111962 at NHTSANHTSA communication ID: 10138640
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR.
Source record 10138640 at NHTSANHTSA communication ID: 10138639
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician the proper way to install and torque the wheel.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · WHEELS.
Source record 10138639 at NHTSANHTSA communication ID: 10138638
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
Source components: WHEELS.
Source record 10138638 at NHTSANHTSA communication ID: 10138637
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · TIRES · WHEELS:RIM.
Source record 10138637 at NHTSANHTSA communication ID: 10138631
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
Source components: TIRES · WHEELS:RIM.
Source record 10138631 at NHTSANHTSA communication ID: 10138630
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains the use of Nitrogen in GM tires.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · TIRES.
Source record 10138630 at NHTSANHTSA communication ID: 10138629
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
Source components: TIRES.
Source record 10138629 at NHTSANHTSA communication ID: 10138628
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information provides a procedure to repair the seat belt webbing and latch by rolling it back over.
Source components: SEAT BELTS:FRONT:BUCKLE ASSEMBLY · SEAT BELTS:FRONT:WEBBING.
Source record 10138628 at NHTSANHTSA communication ID: 10138621
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138621 at NHTSANHTSA communication ID: 10111932
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on a proper paint code for the following special addition vehicles. 2003 Mary Kay Cadillac models - use paint code WA-160E - Mary Kay Pink Pearl 2004 - 2007 Mary Kay Cadillac models - use paint code WA-983L - Mary Kay Pink Pearl III 2004 Neiman Marcus Cadillac XLR - use paint code WA-111B - Majestic Amethyst Metallic 2008 - 2015 Mary Kay Cadillac models - use paint code WA-590Q - Mary Kay Pink Pearl V 2011 Neiman Marcus Chevrolet Camaro convertible - For the exterior body color, use paint code WA-724S - Mystic Bronze Tri-coat. For the ghost stripes on the hood and deck lid, use paint code WA700T
Source components: STRUCTURE.
Source record 10111932 at NHTSANHTSA communication ID: 10111927
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · FUEL SYSTEM, GASOLINE · SERVICE BRAKES, HYDRAULIC.
Source record 10111927 at NHTSANHTSA communication ID: 10111917
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with the steps on repairing a clunk noise after shifting from reverse to drive or drive to reverse and then accelerating. The concern is only with rear wheel drive 6L45 or 6L50 automatic transmissions with Regular Production Option Code MYA or MYB apply. Apply thread locker to the transmission output shaft flange splines and install a new front propeller shaft flange nut. Apply thread locker to the new propeller shaft flange nut if it does not contain a pre-applied adhesive patch.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION · WHEELS.
Source record 10111917 at NHTSANHTSA communication ID: 10138609
NHTSA source summary · Original PDF not reviewed by Recallfolio
The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138609 at NHTSANHTSA communication ID: 10138606
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · VISIBILITY:WINDSHIELD.
Source record 10138606 at NHTSANHTSA communication ID: 10138605
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10138605 at NHTSANHTSA communication ID: 10138604
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides service information to the dealer technicians that the remote start will not work with the ONSTAR REMOTE Link applcation
Source components: ELECTRICAL SYSTEM.
Source record 10138604 at NHTSANHTSA communication ID: 10111909
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10111909 at NHTSANHTSA communication ID: 10138601
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides a procedure to inspect the transmissions filter for splits or cracks to correct the customers concern for no forward, reverse or slips.
Source components: EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10138601 at NHTSANHTSA communication ID: 10111894
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10111894 at NHTSANHTSA communication ID: 10246621
NHTSA source summary · Original PDF not reviewed by Recallfolio
Car and Truck Fix it Right the First Time Issues
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10246621 at NHTSANHTSA communication ID: 10190932
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · WHEELS.
Source record 10190932 at NHTSANHTSA communication ID: 10190931
NHTSA source summary · Original PDF not reviewed by Recallfolio
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · WHEELS.
Source record 10190931 at NHTSANHTSA communication ID: 10137784
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
Source components: EQUIPMENT.
Source record 10137784 at NHTSANHTSA communication ID: 10112045
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10112045 at NHTSANHTSA communication ID: 10137781
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137781 at NHTSANHTSA communication ID: 10112019
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10112019 at NHTSANHTSA communication ID: 10112013
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10112013 at NHTSANHTSA communication ID: 10112007
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to inspect the fuel injector wiring harness for rub through or internal wire opens. If this concern is found repair or replace the injector harness as needed.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ENGINE.
Source record 10112007 at NHTSANHTSA communication ID: 10137780
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
Source components: ENGINE · FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP · FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS.
Source record 10137780 at NHTSANHTSA communication ID: 10112000
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER.
Source record 10112000 at NHTSANHTSA communication ID: 10111997
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
Source components: EQUIPMENT.
Source record 10111997 at NHTSANHTSA communication ID: 10111996
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
Source components: ENGINE.
Source record 10111996 at NHTSANHTSA communication ID: 10111995
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10111995 at NHTSANHTSA communication ID: 10137777
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10137777 at NHTSANHTSA communication ID: 10137776
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information was created to inform the technician that the 2-3 upshift and the 3-2 downshift clunk is caused by the releasing of the 2-4 band and application of the 3-4 clutch assembly during an upshift. Also during a 3-2 downshift, the releasing of the 3-4 clutch during the application of the 2-4 band, can cause torque reversal down the output shaft creating a clunk. This is a normal condition.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER · POWER TRAIN:CLUTCH ASSEMBLY.
Source record 10137776 at NHTSANHTSA communication ID: 10137775
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137775 at NHTSANHTSA communication ID: 10111980
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
Source components: ENGINE.
Source record 10111980 at NHTSANHTSA communication ID: 10111977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are setting Diagnostic Trouble Code P0300 after engine repairs. Technician will need to ensure that injector connectors for cylinder 5-7 and 6-8 are not crossed.
Source components: ENGINE.
Source record 10111977 at NHTSANHTSA communication ID: 10137774
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on Premium care maintenance eligibility for vehicle services and maintenance in the U.S. and Canada.
Source components: EQUIPMENT.
Source record 10137774 at NHTSANHTSA communication ID: 10137773
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information on GM?s policy for comprehensive courtesy transportation to its customers.
Source components: EQUIPMENT.
Source record 10137773 at NHTSANHTSA communication ID: 10137772
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137772 at NHTSANHTSA communication ID: 10245805
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10245805 at NHTSANHTSA communication ID: 10190934
NHTSA source summary · Original PDF not reviewed by Recallfolio
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10190934 at NHTSANHTSA communication ID: 10190933
NHTSA source summary · Original PDF not reviewed by Recallfolio
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
Source record 10190933 at NHTSANHTSA communication ID: 10133103
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides directions on submitting different PIRs
Source components: BACK OVER PREVENTION: SENSING SYSTEM: RADAR.
Source record 10133103 at NHTSANHTSA communication ID: 10133098
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10133098 at NHTSANHTSA communication ID: 10133097
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10133097 at NHTSANHTSA communication ID: 10133094
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information on Radio Favorites Disappear, HD Audio Concerns Favorites Disappear, HD Audio.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10133094 at NHTSANHTSA communication ID: 10133087
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.
Source components: VISIBILITY:WINDSHIELD.
Source record 10133087 at NHTSANHTSA communication ID: 10133086
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.
Source components: FUEL SYSTEM, DIESEL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER.
Source record 10133086 at NHTSANHTSA communication ID: 10118891
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant.
Source components: EQUIPMENT.
Source record 10118891 at NHTSANHTSA communication ID: 10118889
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491).
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10118889 at NHTSANHTSA communication ID: 10118880
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides an update for 13-00-89-004C to include updated information.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118880 at NHTSANHTSA communication ID: 10118866
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational Bulletin provides a revision for 00-06-01-026D to add the 2014 model year.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118866 at NHTSANHTSA communication ID: 10118862
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
Source record 10118862 at NHTSANHTSA communication ID: 10118859
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118859 at NHTSANHTSA communication ID: 10118858
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118858 at NHTSANHTSA communication ID: 10118852
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary Informational bulletin provides information on Battery Test Cold Cranking Amperage (CCA) for Original Equipment Batteries and Testing Tips.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10118852 at NHTSANHTSA communication ID: 10118844
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a revision for 09-06-04-015A to add the 2012-2014 model years.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118844 at NHTSANHTSA communication ID: 10246619
NHTSA source summary · Original PDF not reviewed by Recallfolio
Car and Truck Fix it Right the First Time Issues
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10246619 at NHTSANHTSA communication ID: 10118842
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118842 at NHTSANHTSA communication ID: 10112331
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
Source components: ENGINE AND ENGINE COOLING.
Source record 10112331 at NHTSANHTSA communication ID: 10112329
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10112329 at NHTSANHTSA communication ID: 10054243
NHTSA source summary · Original PDF not reviewed by Recallfolio
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
Source components: STRUCTURE:BODY:DOOR · VISIBILITY:GLASS, SIDE/REAR.
Source record 10054243 at NHTSANHTSA communication ID: 10112404
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10112404 at NHTSANHTSA communication ID: 10112403
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an oil pressure gauge is indicating that the engine appears to be operating with very high oil pressure. Under various engine operating conditions up to 110 pressure per square inch of oil pressure may be displayed on the oil pressure gauge. This should be considered as normal operation during a cold engine start-up.
Source components: ENGINE AND ENGINE COOLING.
Source record 10112403 at NHTSANHTSA communication ID: 10112399
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10112399 at NHTSANHTSA communication ID: 10112388
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
Source components: ELECTRICAL SYSTEM.
Source record 10112388 at NHTSANHTSA communication ID: 10112387
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
Source components: ELECTRICAL SYSTEM.
Source record 10112387 at NHTSANHTSA communication ID: 10112386
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10112386 at NHTSANHTSA communication ID: 10246632
NHTSA source summary · Original PDF not reviewed by Recallfolio
PAC Courtesy Transportation Assistance Program
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10246632 at NHTSANHTSA communication ID: 10246618
NHTSA source summary · Original PDF not reviewed by Recallfolio
Car and Truck Fix it Right the First Time Issues
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10246618 at NHTSANHTSA communication ID: 10112382
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
Source components: VISIBILITY:WINDSHIELD.
Source record 10112382 at NHTSANHTSA communication ID: 10063439
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ENGINE.
Source record 10063439 at NHTSANHTSA communication ID: 10113256
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113256 at NHTSANHTSA communication ID: 10113227
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
Source components: EQUIPMENT.
Source record 10113227 at NHTSANHTSA communication ID: 10250085
NHTSA source summary · Original PDF not reviewed by Recallfolio
Seat Belt Extender Availability
Source components: SEAT BELTS.
Source record 10250085 at NHTSANHTSA communication ID: 10246572
NHTSA source summary · Original PDF not reviewed by Recallfolio
Seat Belt Extender Availability
Source components: SEAT BELTS.
Source record 10246572 at NHTSANHTSA communication ID: 10070802
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: EQUIPMENT.
Source record 10070802 at NHTSANHTSA communication ID: 10113509
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM).
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113509 at NHTSANHTSA communication ID: 10113506
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
Source components: TIRES.
Source record 10113506 at NHTSANHTSA communication ID: 10113502
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:APPLIANCE:AIR CONDITIONER · EQUIPMENT:ELECTRICAL · POWER TRAIN:AXLE ASSEMBLY · SERVICE BRAKES.
Source record 10113502 at NHTSANHTSA communication ID: 10113199
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect. Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
Source components: ELECTRICAL SYSTEM.
Source record 10113199 at NHTSA