Original record summaries, dates and identifiers for this model-year. Records 901–1,000 of 1,950, ordered newest first. Dated records on this page: Sep 16, 2015–Mar 22, 2016.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Mar 22, 2016Service Bulletin/Repair Instructions
PIP5385
NHTSA communication ID: 10113954
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that may have Service Engine Soon lamp or reduced engine power message came on and was cleared after cycling the key. Also technician may find a P228C set as current or history, and a prior history of High Pressure Fuel Pump replacement, and the customer has been using E85 fuel. If the Diagnostic Trouble Code is current follow Service Information instruction for the repair. If the code is set in history and there are no current drivability concerns take a large fuel sample and let it sit for a couple of hours looking for contamination. Verify the fuel pressure using a scan tool the actual and desired fuel pressures are very close to the same. If contamination is found in the tank then completely flush the fuel system and add e-10 fuel. Also remove the high pressure fuel pump inlet line from both ends. Using regulated air down to about 60 pounds per square inch or lower, blow through the inlet side of this pipe / hose. Inspect for restriction in the check valve built into this hose. If restricted then replace the pipe run a tank of premium fuel through the vehicle and reevaluate the concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about iPhones will not always autoconnect through Bluetooth to the vehicle. If the vehicle has more than one device listed in the Bluetooth device list, and the last device used was an Apple product, the Apple products will not autoconnect. The system will connect to one of the other devices instead. This concern is usually noticed after Retained Accessory Power has cancelled and the vehicle has gone to sleep. Advise the customer that they will need to update their Apple device to the latest operating system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician the drive motor generator battery module is being placed on restriction through the General Motors Technical Assistance Center. Technician will need to call General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to apply seam sealer to the body sealer voids on vehicles to correct a conditon of a water leak on driver and/or passenger side floor
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about some vehicles that may have a concern of Bluetooth music skipping. This condition is a normal operating characteristic of the vehicle. Streaming music through Bluetooth uses a lot of the radio's processing resources. If the radio is also dedicating a large amount of resources to other applications such as navigation, booting, or XM Weather the Bluetooth audio may hesitate/skip as the system is being heavily loaded.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides the technician with the steps to diagnose and repair a vehicle with a broken, noisy, worn or misaligned Drive Motor Generator belt resulting in a no charge concern. Dealer will follow the instructions to replace the belt if broken and use a laser belt alignment tool to correctly align the new belt. Inspect the drive belt tensioner strut assembly to ensure that it is installed correctly. If the strut is upside down remove and install correctly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEEDED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE BUZZ OR HUM NOISE IS HEARD IN THE RIGHT FRONT AT TIMES. ALSO MAY HAVE A ANTILOCK BRAKING SYSTEM MALFUNCTION INDICATOR LAMP, SERVICE BRAKE ASSIST MESSAGE OR SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP MAY BE DISPLAYED. THE FOLLOWING DIAGNOSTIC TROUBLE CODE MAY BE SET C027B, C0040 AND P0CBE. THE TECHNICIAN WILL INSPECT FOR THE WIRE HARNESS UNDER THE HOOD TO BE CONTACTING THE CRANK PULLEY, AIR CONDITIONING COMPRESSOR PULLEY OR ACCESSORY DRIVE BELT DUE TO MISROUTING OR NOT SECURED PROPERLY. REPAIR WIRING AS NEEDED OR REPLACE THE HARNESS, CORRECT ROUTING AND PROPERLY SECURE. ONCE WIRING REPAIRS ARE COMPLETE CONFIRM PROPER BRAKE BOOSTER VACUUM PUMP OPERATION.
Source components: ELECTRICAL SYSTEM:WIRING · SERVICE BRAKES, AIR:ANTILOCK.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN SOME VEHICLES WITH RADIO REGULAR PRODUCTION OPTION CODE UFU, UP9, OR UHQ MAY HAVE SOME BLUETOOTH ISSUES, RADIO FREEZING UP, XM GRAPHICS ISSUES OR RADIO REBOOT. TECHNICIAN WILL UPDATE THE RADIO USING TIS2WEB.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat
Source components: AIR BAGS · AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. TECHNICIAN SO CHECK TERMINAL PIN FIT AT TRANSMISSION CONNECTOR, UNDER HOOD FUSE BLOCK. ALSO THE TRANSMISSION CONTROL MODULE GROUND WILL NEED TO BE INSPECTED. TECHNICIAN WILL REVIEW THE APPROPRIATE SERVICE INFORMATION DIAGNOSTICS FOR DTC U0101.
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the pistons, connecting rods and bearings for vehicles that have the condition of excessive oil consumption
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the sunroof window motor for vehicles with the condition of sunroof or sunshade inoperatice and DTC U151B
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN EASSIST DRIVE MOTOR GENERATOR BATTERY ARE NO LONGER ON PART RESTRICTION. TO ORDER THE EASSIST DRIVE MOTOR GENERATOR BATTERY SECTION CONTACT THE BATTERY SERVICE CENTER IN THE UNITED STATES OR THE ELECTRONIC SERVICE CENTER IN CANADA.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures (Generally 0 F /-17 C or Colder). They may also comment that they heard a single "pop" noise right before the oil leak started. Upon inspection, the technician will find that the oil leak is coming from the rear main oil seal of the engine as shown below. This may be the result of a frozen PCV system and excessive crankcase pressure. If a leaking rear main oil seal is found in warmer climates, this PI does not apply.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE OIL MIXED IN WITH THE ENGINE COOLANT. TECHNICIAN WILL NEED TO INSPECT THE OIL COOLER IF EQUIPPED FOR POSSIBLE LEAKING INTO THE COOLING SYSTEM THROUGH THE RADIATOR. IF NO ISSUE FOUND REPLACE THE ENGINE AS WELL AS ALL RUBBER COOLANT HOSES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
Source components: STEERING:HYDRAULIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician some vehicles with radio Regular Production Option Code UFU, UP9, or UHQ may have some Bluetooth issues, radio freezing up, XM graphics issues or radio reboot. Technician will update the radio using TIS2Web.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Charging System, Battery Saver message Or Malfunction Indicator Lamp on, and/or charging system inoperative. Technician will use Global Diagnostic System 2 and clear the Diagnostic Trouble Codes in the Hybrid Powertrain Control Module and the Battery Energy Control Module. Then turn the ignition off for a minimum of 2 minutes to allow the high speed local area network and powertrain expansion bus to power down. Start the car and monitor the charging system voltage. If the charging system is still inoperative there may be a logic lock condition. Disconnect the 12V battery and perform a Global Capacitive Discharge and repeat steps again.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have driver and passenger temperatures settings are displayed in Celsius or the outside ambient temperature is missing from the radio / Heater-Vent-Air Conditioning display. Technician will need to use a scan tool to check for Diagnostic Trouble Codes in the Instrument Panel Cluster. If Diagnostic Trouble Code B0158 outside air temperature display malfunction is set check that the outside ambient temperature sensor is connected. If the sensor is connected, check the integrity of circuits 61 and 636 from sensor to the Instrument Panel Cluster or diagnose B0158 per published Service Information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Technician should inspect the respective intake or exhaust camshaft reluctor to see if it has spun on the camshaft. The reluctor cannot be repositioned so the camshaft must be replaced. The new camshafts come with the reluctor already pressed on in the correct position.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that the eAssist Drive Motor Generator Battery Powerpack has been place on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC.
Source components: STEERING:ELECTRIC POWER ASSIST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the rod, or a loose wrist pin in the bushing. There should be no metal through the oil and a piston and rod assembly will repair this noise. If technician finds metal refer to the latest version of PIP5216. If no wrist pins or bushings are found loose and all other diagnostics for this type of noise has been exhausted then engine replacement may be necessary.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Technician will inspect the oil pump pick-up tube to block seal being compressed. It the seal is compressed replace the seal and retest.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. If the door is found open do not replace the ignition key cylinder, use a Lubriplate type of lubrication spray and lubricate the ignition key cylinder door. Insert the tip of the key in and out to verify the door of the cylinder is not sticking.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.