The vehicle dossier US · 2012
2012 Volkswagen
ROUTANProblems & recalls
63 distinct owner reports in the NHTSA snapshot. Electrical system appears in 39 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 63 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 12 years with reports.
76,000 miles is the median among 45 reports with usable mileage. The middle half spans 50,000–106,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
1 recall campaign on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
SUSPENSION:REARCampaign 12V147000
Reported concern
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Manufacturer’s stated response
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Manufacturer campaign: 42G3/W2
Read campaign 12V147000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
506 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
VOS-26-21This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform …NHTSA ID 11030847
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
Campaign / software reference: VOS-26-21
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11030847 at NHTSAVOS-26-15This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the f…NHTSA ID 11030829
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
Campaign / software reference: VOS-26-15
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11030829 at NHTSADC_VW_CF_AirbagThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.NHTSA ID 11030826
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11030826 at NHTSAVOS-26-01This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the ba…NHTSA ID 11028490
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
Campaign / software reference: VOS-26-01
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11028490 at NHTSAV1917012022548_14Identifying and Mixing Engine CoolantNHTSA ID 11014949
Identifying and Mixing Engine Coolant
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11014949 at NHTSAMULT action closures VWMultiple Emissions service action closuresNHTSA ID 11012460
Multiple Emissions service action closures
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11012460 at NHTSACampTip_RNA_VWVehicle Concerns Before Recall Repair AvailableNHTSA ID 11010011
Vehicle Concerns Before Recall Repair Available
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11010011 at NHTSAV3718022033975_13Fluid requirementsNHTSA ID 11008861
Fluid requirements
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11008861 at NHTSATT 00-24-01Wind & Water Leak CheckingNHTSA ID 11008846
Wind & Water Leak Checking
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11008846 at NHTSAV691901201047916Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.NHTSA ID 10249138
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 10249138 at NHTSAV871810204370421Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation numberNHTSA ID 10245617
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
Components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Confirm detailed applicability in the original document.
Source record 10245617 at NHTSATT 001601_6Helpline & Parts Dept. contact information.NHTSA ID 10241198
Helpline & Parts Dept. contact information.
Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Confirm detailed applicability in the original document.
Source record 10241198 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
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