The vehicle dossier US · 2023
2023 Volkswagen
ID.4Problems & recalls
457 distinct owner reports in the NHTSA snapshot. Other components appears in 278 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 457 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 5 years with reports.
12,000 miles is the median among 48 reports with usable mileage. The middle half spans 3,000–24,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
13 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 26V030000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Manufacturer’s stated response
Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
Manufacturer campaign: 93EA
Read campaign 26V030000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 26V028000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Manufacturer’s stated response
Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed March 18, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
Manufacturer campaign: 93EW
Read campaign 26V028000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 25V836000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Manufacturer’s stated response
Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.
Manufacturer campaign: 93EV
Read campaign 25V836000 at NHTSASUSPENSIONCampaign 25V434000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Manufacturer’s stated response
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Manufacturer campaign: 42HX
Read campaign 25V434000 at NHTSAPOWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Campaign 25V120000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Manufacturer’s stated response
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Manufacturer campaign: Audi: 454R VW: 97H3
Read campaign 25V120000 at NHTSABACK OVER PREVENTION: SENSING SYSTEM: CAMERACampaign 24V875000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID.4 vehicles. The rearview camera image may not display when the vehicle is placed in reverse or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will replace the peripheral camera control module, free of charge. Owner notification letters were mailed December 26, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91B3.
Manufacturer campaign: 91B3
Read campaign 24V875000 at NHTSASTRUCTURE:BODY:DOOR:HANDLE:EXTERIORCampaign 24V651000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Manufacturer’s stated response
Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
Manufacturer campaign: 57J9
Read campaign 24V651000 at NHTSAAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 24V643000
Reported concern
Volkswagen Group of America, Inc. (VW) is recalling certain 2023-2024 ID4 vehicles. The fasteners securing the passenger frontal air bag inflator may be loose.
Manufacturer’s stated response
Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagens number for this recall is 69E8.
Manufacturer campaign: 69E8
Read campaign 24V643000 at NHTSAEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARECampaign 24V344000
Reported concern
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Manufacturer campaign: 919A
Read campaign 24V344000 at NHTSASTRUCTURECampaign 23V750000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."
Manufacturer’s stated response
Dealers will apply flame retardant to the sunshade fabric, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 60G3.
Manufacturer campaign: 60G3
Read campaign 23V750000 at NHTSAELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLESCampaign 22V956000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit.
Manufacturer’s stated response
Owners are advised to park outside and away from structures until the remedy has been completed. Dealers will inspect the 12-Volt battery charging cable and repair or replace it, as necessary, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97HA.
Manufacturer campaign: 97HA
Read campaign 22V956000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTORCampaign 22V830000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 ID4 vehicles. The electric motor sealing ring was improperly assembled, which may allow coolant to leak into the high-voltage system and interfere with the CAN communication and power supply.
Manufacturer’s stated response
Dealers will inspect and replace the electric motor, if necessary, free of charge. Owner notification letters are expected to be mailed January 6, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 19Q9.
Manufacturer campaign: 19Q9
Read campaign 22V830000 at NHTSABACK OVER PREVENTION:DISPLAY FUNCTIONCampaign 22V823000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed to Audi owners February 14, 2023. Volkswagen owners will receive an owner notification letter once remedy parts become available. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91EK and (Audi) 91EL.
Manufacturer campaign: VW: 91EK, Audi: 91EL
Read campaign 22V823000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
311 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
V4619022015173_35Brake rotor resurfacingNHTSA ID 11036877
Brake rotor resurfacing
Components: SERVICE BRAKES. Confirm detailed applicability in the original document.
Source record 11036877 at NHTSAVOS-26-50This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct various flash programming errors.NHTSA ID 11036887
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct various flash programming errors.
Campaign / software reference: VOS-26-50
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036887 at NHTSAV9326052081829_2Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.NHTSA ID 11036881
Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036881 at NHTSAV4418012043620_10Warranty Alignment WorksheetNHTSA ID 11036875
Warranty Alignment Worksheet
Components: STEERING. Confirm detailed applicability in the original document.
Source record 11036875 at NHTSAV4015022033347_8Replacement instructionNHTSA ID 11036874
Replacement instruction
Components: POWER TRAIN. Confirm detailed applicability in the original document.
Source record 11036874 at NHTSATT 96-26-01Checking Installation and calibrationNHTSA ID 11035760
Checking Installation and calibration
Components: LANE DEPARTURE: BLIND SPOT DETECTION. Confirm detailed applicability in the original document.
Source record 11035760 at NHTSAV9326052081829_1Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.NHTSA ID 11035768
Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035768 at NHTSAVOS-26-42This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No …NHTSA ID 11035772
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035772 at NHTSAE-mail_OUE7Subject: Get ready for your Over-the-Air software updateNHTSA ID 11035758
Subject: Get ready for your Over-the-Air software update
Campaign / software reference: OUE7
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035758 at NHTSAV6919012010479_17InquiriesNHTSA ID 11034621
Inquiries
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11034621 at NHTSAV0026012081638_1Difference between Component fluid leakage and seepageNHTSA ID 11033527
Difference between Component fluid leakage and seepage
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11033527 at NHTSAV7226022081746_1Update Programming for Memory Seat ModuleNHTSA ID 11033529
Update Programming for Memory Seat Module
Campaign / software reference: 5088
Components: SEATS. Confirm detailed applicability in the original document.
Source record 11033529 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Inadvertent Door OpeningRQ24010
On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update. The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle. Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Query. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recorded closure: Nov 4, 2024
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