The vehicle dossier US · 2021

2021 Volkswagen
ID.4Problems & recalls

333 distinct owner reports in the NHTSA snapshot. Electrical system appears in 177 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 333 distinct reports. A report can mention more than one component, so category totals can overlap.

Electrical system177 reports
Other components160 reports
Brakes37 reports
Body & structure35 reports
Fuel system24 reports
Transmission & drivetrain22 reports
Engine19 reports
Steering18 reports
Air bags12 reports
Visibility5 reports
Suspension2 reports
See original component labels
ELECTRICAL SYSTEM171
UNKNOWN OR OTHER59
SERVICE BRAKES34
VEHICLE SPEED CONTROL34
FUEL/PROPULSION SYSTEM24
POWER TRAIN22
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL21
STRUCTURE19
STEERING17
ENGINE16
STRUCTURE:BODY16
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING14
AIR BAGS12
FORWARD COLLISION AVOIDANCE: WARNINGS11
BACK OVER PREVENTION10
EXTERIOR LIGHTING9
EQUIPMENT7
BACK OVER PREVENTION: WARNINGS6
LANE DEPARTURE: ASSIST6
TIRES6
WHEELS6
VISIBILITY/WIPER5
LANE DEPARTURE: BLIND SPOT DETECTION4
LANE DEPARTURE: WARNING3
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING3
SERVICE BRAKES, HYDRAULIC2
SUSPENSION2
LATCHES/LOCKS/LINKAGES:DOORS:LATCH2
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY2
EQUIPMENT:ELECTRICAL:INFOTAINMENT1
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH1
SERVICE BRAKES, AIR:DISC1
ENGINE AND ENGINE COOLING:COOLING SYSTEM1
SEAT BELTS1
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL1
LATCHES/LOCKS/LINKAGES:DOORS:LOCK1
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY1
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM1
ELECTRICAL SYSTEM:PROPULSION SYSTEM1
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE1
ELECTRICAL SYSTEM:SOFTWARE1
HYBRID PROPULSION SYSTEM1
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR1
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS1
LANE DEPARTURE: LANE KEEP: STEERING ASSIST1
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR1
TIRES:BEAD1
SEATS1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 6 years with reports.

Year filed (last two digits)Latest report: Sep 21, 2026
Mileage, where supplied

27,000 miles is the median among 37 reports with usable mileage. The middle half spans 11,657–48,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

11 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Feb 27, 2025 Safety recallPOWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Campaign 25V120000

Reported concern

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Manufacturer’s stated response

Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Manufacturer campaign: Audi: 454R VW: 97H3

Read campaign 25V120000 at NHTSA
Sep 4, 2024 Safety recallSTRUCTURE:BODY:DOOR:HANDLE:EXTERIORCampaign 24V651000

Reported concern

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Manufacturer’s stated response

Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

Manufacturer campaign: 57J9

Read campaign 24V651000 at NHTSA
May 15, 2024 Safety recallEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARECampaign 24V344000

Reported concern

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Manufacturer’s stated response

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Manufacturer campaign: 919A

Read campaign 24V344000 at NHTSA
May 3, 2023 Safety recallSTRUCTURE:BODY:DOOR:HANDLE:EXTERIORCampaign 23V312000

Reported concern

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Manufacturer’s stated response

Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

Manufacturer campaign: 57J5/57J8

Read campaign 23V312000 at NHTSA
Feb 1, 2023 Safety recallELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARECampaign 23V040000

Reported concern

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

Manufacturer’s stated response

Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

Manufacturer campaign: 97ZZ

Read campaign 23V040000 at NHTSA
Nov 2, 2022 Safety recallAIR BAGS:FRONTALCampaign 22V858000

Reported concern

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Manufacturer’s stated response

Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

Manufacturer campaign: 69EH

Read campaign 22V858000 at NHTSA
Mar 16, 2022 Safety recallELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 22V162000

Reported concern

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

Manufacturer’s stated response

Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

Manufacturer campaign: 93O2

Read campaign 22V162000 at NHTSA
Nov 3, 2021 Safety recallSTEERING:GEAR BOX (OTHER THAN RACK AND PINION)Campaign 21V852000

Reported concern

Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

Manufacturer’s stated response

A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

Manufacturer campaign: 48Q7

Read campaign 21V852000 at NHTSA
Aug 5, 2021 Safety recallSEAT BELTS:REAR/OTHER:RETRACTORCampaign 21V606000

Reported concern

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Manufacturer’s stated response

Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Manufacturer campaign: 69CR, 69CS

Read campaign 21V606000 at NHTSA
Aug 4, 2021 Safety recallSEAT BELTS:REAR/OTHER:RETRACTORCampaign 21V607000

Reported concern

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Manufacturer’s stated response

Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

Manufacturer campaign: 69CQ

Read campaign 21V607000 at NHTSA
Jun 2, 2021 Safety recallEXTERIOR LIGHTING:HEADLIGHTSCampaign 21V413000

Reported concern

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Manufacturer’s stated response

Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

Manufacturer campaign: 94O6

Read campaign 21V413000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

393 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Aug 26, 2026 Service Bulletin/Repair InstructionsVOS-26-50This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct various flash programming errors.NHTSA ID 11036887

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct various flash programming errors.

Campaign / software reference: VOS-26-50

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11036887 at NHTSA
Aug 17, 2026 Service Bulletin/Repair InstructionsV9326052081829_2Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.NHTSA ID 11036881

Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11036881 at NHTSA
Jul 30, 2026 Service Bulletin/Repair InstructionsTT 96-26-01Checking Installation and calibrationNHTSA ID 11035760

Checking Installation and calibration

Components: LANE DEPARTURE: BLIND SPOT DETECTION. Confirm detailed applicability in the original document.

Source record 11035760 at NHTSA
Jul 20, 2026 Service Bulletin/Repair InstructionsV9326052081829_1Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.NHTSA ID 11035768

Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11035768 at NHTSA
Jul 15, 2026 Service Bulletin/Repair InstructionsVOS-26-42This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No …NHTSA ID 11035772

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11035772 at NHTSA
Jul 3, 2026 Over The AirE-mail_OUE7Subject: Get ready for your Over-the-Air software updateNHTSA ID 11035758

Subject: Get ready for your Over-the-Air software update

Campaign / software reference: OUE7

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11035758 at NHTSA
Jun 26, 2026 Service Bulletin/Repair InstructionsVOS-26-39This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: reset inspection service test plan not work…NHTSA ID 11034625

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: reset inspection service test plan not working correctly.

Campaign / software reference: VOS-26-39

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11034625 at NHTSA
Jun 11, 2026 Service Bulletin/Repair InstructionsV6919012010479_17InquiriesNHTSA ID 11034621

Inquiries

Components: AIR BAGS. Confirm detailed applicability in the original document.

Source record 11034621 at NHTSA
May 8, 2026 OtherSM 23-2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.NHTSA ID 11033525

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11033525 at NHTSA
Apr 13, 2026 Service Bulletin/Repair InstructionsV9326022080102_3Replace Battery Regulation Control Module Kit -J840- / -SX7- / -SX8-NHTSA ID 11032218

Replace Battery Regulation Control Module Kit -J840- / -SX7- / -SX8-

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11032218 at NHTSA
Apr 13, 2026 Service Bulletin/Repair InstructionsV9324062074770_3Important Step when replacing Battery Cell ModulesNHTSA ID 11032217

Important Step when replacing Battery Cell Modules

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11032217 at NHTSA
Mar 30, 2026 Service Bulletin/Repair InstructionsV9419012011521_21Moisture AccumulationNHTSA ID 11030845

Moisture Accumulation

Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.

Source record 11030845 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened May 16, 2024 ClosedInadvertent Door OpeningRQ24010

On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update. The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle. Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Query. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Recorded closure: Nov 4, 2024

Find investigation RQ24010
Opened Jan 27, 2023 ClosedPedestrian alert soundsDP22005

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Recorded closure: Aug 7, 2023

Campaign reference in the source: 22V063000

Find investigation DP22005

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