The vehicle dossier US · 2021
2021 Volkswagen
ID.4Problems & recalls
333 distinct owner reports in the NHTSA snapshot. Electrical system appears in 177 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 333 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 6 years with reports.
27,000 miles is the median among 37 reports with usable mileage. The middle half spans 11,657–48,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
11 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Campaign 25V120000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Manufacturer’s stated response
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Manufacturer campaign: Audi: 454R VW: 97H3
Read campaign 25V120000 at NHTSASTRUCTURE:BODY:DOOR:HANDLE:EXTERIORCampaign 24V651000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Manufacturer’s stated response
Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
Manufacturer campaign: 57J9
Read campaign 24V651000 at NHTSAEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARECampaign 24V344000
Reported concern
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Manufacturer’s stated response
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Manufacturer campaign: 919A
Read campaign 24V344000 at NHTSASTRUCTURE:BODY:DOOR:HANDLE:EXTERIORCampaign 23V312000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Manufacturer’s stated response
Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Manufacturer campaign: 57J5/57J8
Read campaign 23V312000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARECampaign 23V040000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
Manufacturer’s stated response
Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
Manufacturer campaign: 97ZZ
Read campaign 23V040000 at NHTSAAIR BAGS:FRONTALCampaign 22V858000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Manufacturer’s stated response
Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.
Manufacturer campaign: 69EH
Read campaign 22V858000 at NHTSAELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYCampaign 22V162000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.
Manufacturer’s stated response
Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
Manufacturer campaign: 93O2
Read campaign 22V162000 at NHTSASTEERING:GEAR BOX (OTHER THAN RACK AND PINION)Campaign 21V852000
Reported concern
Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.
Manufacturer’s stated response
A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.
Manufacturer campaign: 48Q7
Read campaign 21V852000 at NHTSASEAT BELTS:REAR/OTHER:RETRACTORCampaign 21V606000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Manufacturer’s stated response
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Manufacturer campaign: 69CR, 69CS
Read campaign 21V606000 at NHTSASEAT BELTS:REAR/OTHER:RETRACTORCampaign 21V607000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Manufacturer’s stated response
Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
Manufacturer campaign: 69CQ
Read campaign 21V607000 at NHTSAEXTERIOR LIGHTING:HEADLIGHTSCampaign 21V413000
Reported concern
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Manufacturer’s stated response
Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.
Manufacturer campaign: 94O6
Read campaign 21V413000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
393 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
VOS-26-50This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct various flash programming errors.NHTSA ID 11036887
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct various flash programming errors.
Campaign / software reference: VOS-26-50
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11036887 at NHTSAV9326052081829_2Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.NHTSA ID 11036881
Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11036881 at NHTSATT 96-26-01Checking Installation and calibrationNHTSA ID 11035760
Checking Installation and calibration
Components: LANE DEPARTURE: BLIND SPOT DETECTION. Confirm detailed applicability in the original document.
Source record 11035760 at NHTSAV9326052081829_1Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.NHTSA ID 11035768
Diagnosis of low insulation resistance in the High-Voltage (HV) wiring.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035768 at NHTSAVOS-26-42This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No …NHTSA ID 11035772
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11035772 at NHTSAE-mail_OUE7Subject: Get ready for your Over-the-Air software updateNHTSA ID 11035758
Subject: Get ready for your Over-the-Air software update
Campaign / software reference: OUE7
Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.
Source record 11035758 at NHTSAVOS-26-39This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: reset inspection service test plan not work…NHTSA ID 11034625
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: reset inspection service test plan not working correctly.
Campaign / software reference: VOS-26-39
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11034625 at NHTSAV6919012010479_17InquiriesNHTSA ID 11034621
Inquiries
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11034621 at NHTSASM 23-2026This special notice is to inform dealers to return the parts listed if it meets the criteria provided.NHTSA ID 11033525
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.
Source record 11033525 at NHTSAV9326022080102_3Replace Battery Regulation Control Module Kit -J840- / -SX7- / -SX8-NHTSA ID 11032218
Replace Battery Regulation Control Module Kit -J840- / -SX7- / -SX8-
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11032218 at NHTSAV9324062074770_3Important Step when replacing Battery Cell ModulesNHTSA ID 11032217
Important Step when replacing Battery Cell Modules
Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.
Source record 11032217 at NHTSAV9419012011521_21Moisture AccumulationNHTSA ID 11030845
Moisture Accumulation
Components: EXTERIOR LIGHTING. Confirm detailed applicability in the original document.
Source record 11030845 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Inadvertent Door OpeningRQ24010
On May 16, 2024, the Office of Defects Investigations (ODI) opened Recall Query (RQ) RQ24010 to investigate the remedy and scope of recalls 23V-213 and 23V-312. The affected vehicles by these recalls included model years (MY) 2021 through 2023 Volkswagen ID.4 vehicles. ODI received reports of the vehicle’s doors opening while the vehicle was in motion post recall remedy. ODI, also, received similar allegations on vehicles that were outside the scope of the recalls. Volkswagen issued recall 23V-213 on March 29, 2023, and recall 23V-213 on May 03, 2023. These recalls addressed the defect of water ingress into the circuit board assembly of the door handle. Water ingress can cause communication issues between the door handle and the door control until. This malfunction resulted in the vehicle door inadvertently opening while the vehicle was in motion. Over the course of the investigation, ODI received 17 unique VIN VOQ complaints of the vehicle doors opening while the vehicle was in motion occurring either post recall remedy or on a vehicle that was outside the recall scope. Volkswagen submitted 190 unique VIN complaints reporting the same circumstances. On September 4, 2024, Volkswagen submitted recall 24V-651 to address the issue of inadvertent opening of the door while the vehicle is in motion. The scope of this recall expands the affected vehicles to include all MY2021-2024 Volkswagen ID.4 models, including those remedied under the subject recalls. The recall remedy consists of replacement of the door handle assembly on all four doors as well as a software update. The software update is performed to update the door handle parameters. The new door handle will have the membrane relocated to the back of the handle to avoid standing water within the handle. Also, a protective coating will be on the front and back of the circuit board to avoid direct moisture formation. In view of the action being taken by Volkswagen, Recall 24V-651, ODI is closing this Recall Query. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recorded closure: Nov 4, 2024
Find investigation RQ24010Pedestrian alert soundsDP22005
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Recorded closure: Aug 7, 2023
Campaign reference in the source: 22V063000
Find investigation DP22005Your next step
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