The manufacturer’s record · Page 2 of 3
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 300, ordered newest first. Dated records on this page: Apr 5, 2019–Nov 24, 2020.
Back to 2018 Toyota SIENNA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10184560
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2020 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
Source components: SERVICE BRAKES.
Source record 10184560 at NHTSANHTSA communication ID: 10184555
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI.
Source record 10184555 at NHTSANHTSA communication ID: 10184542
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative ?Bluetooth® microphone and voice command are inoperative ?Right front audio speakers are inoperative ?Connected services are inoperative ?Remote start is inoperative A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10184542 at NHTSANHTSA communication ID: 10183290
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account.
Source components: EQUIPMENT.
Source record 10183290 at NHTSANHTSA communication ID: 10183281
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: HVAC drain tube is found to be blocked/clogged.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS.
Source record 10183281 at NHTSANHTSA communication ID: 10183279
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation. Some 2020 model year Prius and Prius Prime, 2019 model year RAV4 and RAV4 Hybrid, and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195), or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call. ?Software enhancements. ?Intermittent rebooting. ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode. ?Unable to pair Android? devices after Google? apps update. ?Unable to access camera diagnosis system. ?USB audio does not resume.?Intermittent Bluetooth® disconnection. ?Abnormal voice recognition operation. ?Phone call history does not update. ?Bluetooth® loses connection after USB connection is made. ?Navigation inoperative. ?Microphone disconnected pop-up message. ?Clock not displayed on the map screen. ?Intermittent phone ringing with no incoming phone call.
Source components: BACK OVER PREVENTION.
Source record 10183279 at NHTSANHTSA communication ID: 10183188
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP · EQUIPMENT.
Source record 10183188 at NHTSANHTSA communication ID: 10182983
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STEERING.
Source record 10182983 at NHTSANHTSA communication ID: 10179772
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may display an error message that displays ?New software is not compatible with the system. Contact your dealer.? after the Display Control Unit (DCU) or navigation Multimedia Extension Unit (MEU) is replaced if the Phase 3 (CarPlay) retrofit is not applied prior to replacement. Panasonic exchange MEU and DCU parts are now being shipped with Phase 3 software installed.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10179772 at NHTSANHTSA communication ID: 10179728
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may display an error message that displays ?New software is not compatible with the system. Contact your dealer.? after the Display Control Unit (DCU) or navigation Multimedia Extension Unit (MEU) is replaced if the Phase 3 (CarPlay) retrofit is not applied prior to replacement. Panasonic exchange MEU and DCU parts are now being shipped with Phase 3 software installed.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT.
Source record 10179728 at NHTSANHTSA communication ID: 10179765
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10179765 at NHTSANHTSA communication ID: 10179721
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10179721 at NHTSANHTSA communication ID: 10179750
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay® operation. ?Echoing during Apple CarPlay® phone call. ?Abnormal Pandora® operation after answering WhatsApp phone call. ?Alexa® app inoperative when using iOS devices.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10179750 at NHTSANHTSA communication ID: 10179706
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay® operation. ?Echoing during Apple CarPlay® phone call. ?Abnormal Pandora® operation after answering WhatsApp phone call. ?Alexa® app inoperative when using iOS devices.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10179706 at NHTSANHTSA communication ID: 10179702
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
Source components: ENGINE.
Source record 10179702 at NHTSANHTSA communication ID: 10179606
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
Source components: ENGINE · EQUIPMENT.
Source record 10179606 at NHTSANHTSA communication ID: 10178524
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: HVAC drain tube is found to be blocked/clogged.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10178524 at NHTSANHTSA communication ID: 10178789
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: During the Phase 3 update to add Apple CarPlay® to 2018 model year Camry, Camry HV, and Sienna vehicle head units, if the procedure in the TSBs aren?t followed exactly as written, damage to the head unit may occur. Please take extra precautions when performing these TSBs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10178789 at NHTSANHTSA communication ID: 10178787
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10178787 at NHTSANHTSA communication ID: 10177592
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
Source components: ENGINE.
Source record 10177592 at NHTSANHTSA communication ID: 10177575
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.
Source components: ENGINE.
Source record 10177575 at NHTSANHTSA communication ID: 10176504
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10176504 at NHTSANHTSA communication ID: 10176493
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10176493 at NHTSANHTSA communication ID: 10176352
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: OBSOLETE NOTICE May 11, 2020: This bulletin is now obsolete. Please see T-SB-0047-20.
Source components: ELECTRICAL SYSTEM.
Source record 10176352 at NHTSANHTSA communication ID: 10176351
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: OBSOLETE NOTICE May 11, 2020: This bulletin is now obsolete. Please see T-SB-0046-20.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10176351 at NHTSANHTSA communication ID: 10176350
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0039-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. Some 2019 model year RAV4, RAV4 Hybrid and some 2018 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth® is unable to automatically connect after key cycle ?Abnormal microphone operation ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ?No outgoing voice during phone calls when using Apple CarPlay® ?Incoming calls incorrectly shown on the Multi-information Display (MID) when using Apple CarPlay® ?CAN networking DTC B1321 ?Volume inoperative after using Siri® ?Unable to adjust the treble audio setting ?Song information flickering ?Unable to select Sirius XM® music genre by voice recognition ?Noise when hanging up call on handset ?Transferred contacts do NOT match the number of handset contacts ?Sirius XM® sound slow to start ?Abnormal Toyota Apps and Scout Operation Some 2020 model year Prius, Prius Prime, some 2019 model year RAV4, RAV4 Hybrid, and some 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195) or Navigation (version 1035) or earlier may exhibit one or more of the following conditions:?Unable to play audio source after incoming call ?Software enhancements ?Intermittent rebooting ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode ?Unable to pair Android? devices after Google? apps update ?Unable to access camera diagnosis system ?USB audio does not resume ?Intermittent Bluetooth® disconnection ?Abnormal voice recognition operation ?Phone call history does not
Source components: BACK OVER PREVENTION.
Source record 10176350 at NHTSANHTSA communication ID: 10176349
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0041-19. The aforementioned bulletin is obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay® operation ?Echoing during Apple CarPlay® phone call ?Abnormal Pandora® operation after answering WhatsApp phone call ?Alexa® app inoperative when using iOS devices Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1026) or Entune? 3.0 Premium Audio (version 1026, 1031) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1050) or Entune? 3.0 Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Pixelated screen during phone calls when using Apple CarPlay® Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? Premium Audio (Navigation version 1030 or 1040) or earlier may exhibit one or more of the following conditions: ?Navigation expiration pop-up that is more than a year in the future ?Destination ETA calculation doesn't account for time zone change or daylight-saving time A software update is now available to addre
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10176349 at NHTSANHTSA communication ID: 10176282
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: OBSOLETE NOTICE May 01, 2020: This bulletin is now obsolete. Please see T-SB-0044-20.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10176282 at NHTSANHTSA communication ID: 10176281
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0055-19. Service Bulletin No T-SB-0055-19 is obsolete and any printed versions should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon Alexa?. The reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10176281 at NHTSANHTSA communication ID: 10174921
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.
Source components: EQUIPMENT.
Source record 10174921 at NHTSANHTSA communication ID: 10174896
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
Source components: LANE DEPARTURE · VISIBILITY.
Source record 10174896 at NHTSANHTSA communication ID: 10174891
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
Source components: EQUIPMENT.
Source record 10174891 at NHTSANHTSA communication ID: 10174890
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Source components: EQUIPMENT.
Source record 10174890 at NHTSANHTSA communication ID: 10173989
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay® operation ?Echoing during Apple CarPlay® phone call ?Abnormal Pandora® operation after answering WhatsApp phone call ?Alexa® app inoperative when using iOS devices Some 2018 ? 2019 Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1026) or Entune? 3.0 Premium Audio (version 1026, 1031) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen Some 2018 ? 2019 Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1050) or Entune? 3.0 Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting ?Pixelated screen during phone calls when using Apple CarPlay® A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10173989 at NHTSANHTSA communication ID: 10173970
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 model year Camry, Camry Hybrid, and Sienna Japan-produced vehicles equipped with Entune? 3.0 Audio (version 1000) or earlier may exhibit one or both of the following conditions: ?Bluetooth® continuously connects and disconnects ?Inoperative Entune? voice recognition Some 2018 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Unable to update radio ?Software Information screen displays in French ?Phone Number Favorites missing from Home screen ?Intermittent radio freezing ?Terms of Service has garbled characters ?Incorrect Entune? application is recommended for installation on the phone after Bluetooth® pairing ?Certain apps disappear when reordered Some 2018 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio (version 1022) or earlier may exhibit one or more of the following conditions: ?Intermittent ?There Are No Applications Available? pop-up ?Incoming voice is muted during phone call?Cancel button inoperative while downloading apps ?Voice recognition for iPod is inoperative after adding playlist to device ?Intermittent Bluetooth audio connection ?Software version does not update if the IG is turned off during software update ?Apps version is not displayed ?USB screen is not available ?Update history shows UTC date rather than time-zone-corrected date ?Update history is temporarily not displayed ?Abnormal voice recognition operation during hands-free phone call ?Incorrect phone book sorting ?Difficult to read the DCM status when dark theme selected ?Entune? update pop-up appears after downloading and installing Entune? A software update is now available to address these conditions, while providing other functional and security enhancements.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10173970 at NHTSANHTSA communication ID: 10173742
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2019 model year Camry, Camry Hybrid, and Sienna vehicles equipped with Entune? 3.0 Audio Plus (version 1010) or Entune? 3.0 Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation ?Screen freezing ?Intermittent rebooting ?Abnormal clock operation ?Abnormal Apple CarPlay® operation ?Echoing during Apple CarPlay® phone call ?Abnormal Pandora® operation after answering WhatsApp phone call ?Alexa® app inoperative when using iOS devices ?Intermittent rebooting ?Navigation location inaccurate ?Too many or inconvenient U-turns ?Inaccurate speed categories ?Inaccurate search matches ?Flashing map update screen A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.
Source components: ELECTRICAL SYSTEM.
Source record 10173742 at NHTSANHTSA communication ID: 10172864
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10172864 at NHTSANHTSA communication ID: 10172854
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10172854 at NHTSANHTSA communication ID: 10172837
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth® is unable to automatically connect AFTER key cycle ?Abnormal microphone operation ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE?No outgoing voice during phone calls when using Apple CarPlay® ?Incoming calls incorrectly shown on the Multi-information Display (MID) when using Apple CarPlay® ?CAN networking DTC B1321 ?Volume inoperative AFTER using Siri® ?Unable to adjust the treble audio setting ?Song information flickering ?Unable to select Sirius XM® music genre by voice recognition ?Noise when hanging up call on handset ?Transferred contacts do NOT match the number of handset contacts ?Sirius XM® sound slow to start ?Abnormal Toyota Apps and Scout Operation ?Some vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195) or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call ?Software enhancements ?Intermittent rebooting ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode ?Unable to pair Android? devices after Google? apps update ?Unable to access camera diagnosis system ?USB audio doesn?t resume ?Intermittent Bluetooth® disconnection ?Abnormal voice recognition operation?Phone call history does not update ?Bluetooth® loses connection after USB connection is made ?Navigation inoperative ?Microphone disconnected pop-up message ?Clock not displayed on the map screen ?Intermittent phone ringing with no incoming phone call ?Clock format changes from 12 ? 24 hours intermittently ?Screen intermittently goes blank ?Sound changes from one speake
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · PARKING BRAKE · STEERING · WHEELS.
Source record 10172837 at NHTSANHTSA communication ID: 10171406
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Currently under investigation. Please contact TAS if you have a vehicle that exhibits a leak from the Transmission Side Cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?s a Sunday or holiday continue with diagnosis and repair, save all parts and details, contact TAS on the next available work day and review details with TAS engineer.
Source components: POWER TRAIN.
Source record 10171406 at NHTSANHTSA communication ID: 10171405
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
Source components: EQUIPMENT.
Source record 10171405 at NHTSANHTSA communication ID: 10171457
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
Source components: EQUIPMENT.
Source record 10171457 at NHTSANHTSA communication ID: 10171700
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE December 20, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. NOTE This bulletin applies to 2018 model year Sienna vehicles ONLY if T-SB-0053-19 has been performed and completed prior to performing the Software Update Procedure in this bulletin. Some 2019 model year RAV4, RAV4 Hybrid, and Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: Toyota Apps fail to download ? Bluetooth® is unable to automatically connect AFTER key cycle ? Abnormal microphone operation ? Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE ? No outgoing voice during phone calls when using Apple CarPlay® ? Incoming calls incorrectly shown on the multi-information display (MID) when using Apple CarPlay® ? CAN networking DTC B1321 ? Volume inoperative AFTER using Siri® ? Unable to adjust the treble audio setting ? Song information flickering ? Unable to select Sirius XM® music genre by voice recognition ? Noise when hanging up call on handset ? Transferred contacts do NOT match the number of handset contacts ? Sirius XM® sound slow to start ? Abnormal Toyota Apps and Scout Operation
Source components: EQUIPMENT.
Source record 10171700 at NHTSANHTSA communication ID: 10170184
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE December 13, 2019 Rev1: ? Applicability has been updated to include several 2020 model year Toyota vehicles. ? The Required Tools & Equipment section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 3). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
Source components: EQUIPMENT.
Source record 10170184 at NHTSANHTSA communication ID: 10170727
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: All grades of 2018-2020 model year Mirai, Sienna, CH-R, and 2020 model year Land Cruiser, Prius, and Prius Prime vehicles are not compatible with Toyota Remote Connect app features. The Toyota Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a parking lot, and monitor guest drivers.
Source components: BACK OVER PREVENTION · SEAT BELTS.
Source record 10170727 at NHTSANHTSA communication ID: 10169334
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10169334 at NHTSANHTSA communication ID: 10169327
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 14, 2019 Rev2: ? The Applicability has been updated to include 2019 model year Toyota vehicles. ? The Introduction and Repair Procedure sections have been updated. August 15, 2018 Rev1: ? The Applicability has been updated to include 2018 model year Highlander, Sienna, and Tacoma vehicles. ? The Introduction and Warranty Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2018 ? 2019 model year 2GR-FKS-equipped Camry, 2017 ? 2019 model year Highlander and Sienna, and 2016 ? 2019 model year Tacoma vehicles may exhibit a knocking noise from the vacuum pump with the engine idling. Follow the Repair Procedure in this bulletin to address this condition.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10169327 at NHTSANHTSA communication ID: 10169406
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2018-2020 model year UA80/UB80 transmission equipped models may experience a leak from the Transmission Side Cover. This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage. Only seeking vehicles with leaking transmissions with no other signs of damage to the side cover.
Source components: POWER TRAIN.
Source record 10169406 at NHTSANHTSA communication ID: 10168537
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: STEERING.
Source record 10168537 at NHTSANHTSA communication ID: 10166023
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: ?8005550122,,,1.,2;;;2#?). This issue is caused by changes to the Bluetooth in the iOS 13 update and may be resolved in a future iOS update.
Source components: ELECTRICAL SYSTEM.
Source record 10166023 at NHTSANHTSA communication ID: 10164910
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may display an error message that displays "New software is not compatible with the system. Contact your dealer." after the Display Control Unit (DCU) or navigation Multimedia Extension Unit (MEU) is replaced if the Phase 3 (CarPlay) retrofit is not applied prior to replacement. Panasonic exchange MEU and DCU parts are now being shipped with Phase 3 software installed.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10164910 at NHTSANHTSA communication ID: 10164895
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ?During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ?During power mode closing operation, the power sliding door cannot completely close and latch. ?The power mode closing operation of the power sliding door is inoperative. Although the power sliding door rear lock assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs relating to corrosion on the position sensor of the left and/or right power sliding door rear lock assembly that causes that door to exhibit one or more of the abnormal operations described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: STRUCTURE:BODY:DOOR.
Source record 10164895 at NHTSANHTSA communication ID: 10164894
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE August 09, 2019 Rev2: ? Step 25 of the Software Update Procedure section has been updated with a Note. May 28, 2019 Rev1: ? The Introduction and Software Update Procedure sections have been updated and the Software Download and Extraction Procedure has been added. Any previous printed versions of this bulletin should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon Alexa?. The reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10164894 at NHTSANHTSA communication ID: 10164863
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: This Customer Confidence Program is a component of a class action settlement that includes 3 elements of coverage, including prospective coverage for repairs to certain sliding door parts but only those repairs that relate to internal functional concerns of those parts on certain 2011 - 2018 model year Sienna vehicles.
Source components: STRUCTURE:BODY:DOOR.
Source record 10164863 at NHTSANHTSA communication ID: 10164352
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10164352 at NHTSANHTSA communication ID: 10164347
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · POWER TRAIN.
Source record 10164347 at NHTSANHTSA communication ID: 10164345
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10164345 at NHTSANHTSA communication ID: 10164335
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2009 ? 2019 model year Toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of the wheel, resulting in the undercoating (black) to become visible.
Source components: EQUIPMENT · WHEELS.
Source record 10164335 at NHTSANHTSA communication ID: 10164330
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
Source components: ELECTRICAL SYSTEM · ENGINE · POWER TRAIN.
Source record 10164330 at NHTSANHTSA communication ID: 10162791
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience an Entune? update pop-up message after every key cycle.
Source components: EQUIPMENT.
Source record 10162791 at NHTSANHTSA communication ID: 10162790
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
Source components: LATCHES/LOCKS/LINKAGES · STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162790 at NHTSANHTSA communication ID: 10162788
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: EQUIPMENT · STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162788 at NHTSANHTSA communication ID: 10162787
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: EQUIPMENT · STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162787 at NHTSANHTSA communication ID: 10162786
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Program Support: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the power sliding door cable sub-assembly. Although the power sliding door cable sub-assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to the power sliding door cable sub-assembly. Only those repairs that are related to internal functional concerns of the power sliding door cable sub-assembly that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: EQUIPMENT · STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162786 at NHTSANHTSA communication ID: 10162785
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Power Sliding Door Cable Sub-Assembly (Vehicles equipped with power sliding doors ONLY). In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the power sliding door cable sub-assembly. Although the power sliding door cable sub-assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the power sliding door cable sub-assembly. Only those repairs that are related to internal functional concerns of the power sliding door cable sub-assembly that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: EQUIPMENT · STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162785 at NHTSANHTSA communication ID: 10162784
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a proposed class action settlement, Toyota is announcing a Customer Support Program to provide coverage for the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever occurs first), we at Toyota care about each customer?s ownership experience. Toyota is providing additional coverage for repairs related to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the power sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: EQUIPMENT · FUEL/PROPULSION SYSTEM.
Source record 10162784 at NHTSANHTSA communication ID: 10162783
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Fuel Filler Door Hinge and Pin. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the fuel filler door hinge and pin. Although the fuel filler door hinge and pin are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the fuel filler door hinge and pin. Only those repairs that are related to internal functional concerns of the fuel filler door hinge and pin that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: EQUIPMENT · STRUCTURE.
Source record 10162783 at NHTSANHTSA communication ID: 10162782
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162782 at NHTSANHTSA communication ID: 10162781
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 ? 2018 Model Year Sienna Vehicles Coverage for the Sliding Door Center Hinge Assembly. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to provide coverage for repairs to the sliding door center hinge assembly. Although the sliding door center hinge assembly is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs to the sliding door center hinge assembly. Only those repairs that are related to internal functional concerns of the sliding door center hinge assembly that impede the closing and/or opening operations of the sliding door in manual and/or power modes are covered. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: STRUCTURE · STRUCTURE:BODY.
Source record 10162781 at NHTSANHTSA communication ID: 10162780
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Sienna Sliding Door Functional Inspection. This Sienna Sliding Door Functional Inspection is one of multiple elements involved in a class action settlement. Refer to Customer Confidence Program ZKI for comprehensive information on the class action settlement and its other elements.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162780 at NHTSANHTSA communication ID: 10162779
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162779 at NHTSANHTSA communication ID: 10162778
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Internal Functional Concerns of Certain Sliding Door Parts. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162778 at NHTSANHTSA communication ID: 10162777
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: Certain 2011 - 2018 Model Year Sienna Vehicles Coverage for Certain Internal Functional Concerns of Certain Sliding Door Parts. Specific information for Region support is provided below. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162777 at NHTSANHTSA communication ID: 10162776
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162776 at NHTSANHTSA communication ID: 10162775
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a Sienna sliding door class action settlement, Toyota is announcing a Customer Confidence Program. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162775 at NHTSANHTSA communication ID: 10162773
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.
Source components: ELECTRICAL SYSTEM.
Source record 10162773 at NHTSANHTSA communication ID: 10162772
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE June 19, 2019 Rev1: ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power slide door cable becomes separated, causing the power slide door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162772 at NHTSANHTSA communication ID: 10162771
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna customers may express concern about their vehicle?s slide door performance. Upon customer request, the Inspection Procedure in this bulletin may be performed for a functional check of the slide door system.
Source components: STRUCTURE:BODY:DOOR.
Source record 10162771 at NHTSANHTSA communication ID: 10162770
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the fuel lid door is loose or not flush against the vehicle body, which may prevent the driver side slide door from opening. This condition may be caused by a broken fuel lid door hinge. Follow the Repair Procedure in this bulletin to address this condition.
Source components: EQUIPMENT · FUEL/PROPULSION SYSTEM.
Source record 10162770 at NHTSANHTSA communication ID: 10162769
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with power slide doors may exhibit a condition where the slide door center hinge has corroded, causing the power slide door to not fully open or close during operation. Follow the Inspection Procedure and Repair Procedure in this bulletin to address this condition.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162769 at NHTSANHTSA communication ID: 10162768
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna vehicles equipped with manual doors may exhibit a condition where the slide door center hinge has corroded, causing the slide door to become difficult to operate while opening or closing. Follow the Inspection and Repair Procedures in this bulletin to address this condition.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10162768 at NHTSANHTSA communication ID: 10162766
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10162766 at NHTSANHTSA communication ID: 10162765
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10162765 at NHTSANHTSA communication ID: 10162764
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10162764 at NHTSANHTSA communication ID: 10162763
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the sliding door front lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10162763 at NHTSANHTSA communication ID: 10161542
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Entune? 3.0 Audio is now available with additional features such as Apple CarPlay® and Amazon Alexa? for 2018 model year Camry, Camry Hybrid, and Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10161542 at NHTSANHTSA communication ID: 10161540
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE May 24, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon Alexa?. This reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE ? This procedure is a two-part process that includes an automatic file download from the USB flash drive once it is inserted into the USB port. Once the headlight flash step is performed, the system will begin the installation of the downloaded files. ? Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10161540 at NHTSANHTSA communication ID: 10162249
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: While performing the retrofit TSB, and creating the USB stick, it is critical that all files that are included in the .zip folder are extracted in the root directory (not in any folders) of the USB drive.
Source components: EQUIPMENT.
Source record 10162249 at NHTSANHTSA communication ID: 10161517
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Entune? 3.0 Premium Audio is now available with additional features such as Apple CarPlay® and Amazon Alexa? for 2018 model year Camry, Camry Hybrid, and Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10161517 at NHTSANHTSA communication ID: 10161516
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Entune? 3.0 Audio is now available with additional features such as Apple CarPlay® and Amazon Alexa? for 2018 model year Camry, Camry Hybrid, and Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10161516 at NHTSANHTSA communication ID: 10161515
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Entune? 3.0 Audio Plus is now available with additional features such as Apple CarPlay® and Amazon Alexa? for 2018 model year Sienna vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10161515 at NHTSANHTSA communication ID: 10162233
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above.
Source components: POWER TRAIN.
Source record 10162233 at NHTSANHTSA communication ID: 10159739
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10159739 at NHTSANHTSA communication ID: 10159730
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program Bulletin: Toyota has received reports indicating potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10159730 at NHTSANHTSA communication ID: 10159729
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Packet: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10159729 at NHTSANHTSA communication ID: 10159728
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10159728 at NHTSANHTSA communication ID: 10159727
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: Toyota has received reports about potential symptoms, such as a whine noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination, in the subject vehicles that are equipped with a model UA80 transmission. There is a possibility that a washer tab, designed to prevent the loosening of a nut inside the affected transmissions, was not sufficiently bent during assembly. This could lead to the nut loosening and, over time, lead to the symptoms described above. Although the UA80 transmission equipped in the subject vehicles is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Thus, Toyota is providing coverage for repairs related to damage to the UA80 transmission caused by the previously mentioned loose washer tab and resulting in the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Source components: ENGINE · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN.
Source record 10159727 at NHTSANHTSA communication ID: 10159725
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · LANE DEPARTURE · VISIBILITY.
Source record 10159725 at NHTSANHTSA communication ID: 10159724
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2019 model year Toyota vehicles equipped with the Entune? 3.0 Premium Audio Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9), and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 2). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update. NOTE Map data is released once each year through the shipment of an SST USB flash drive to each dealer. The SST MUST be stored in the SST cabinet to ensure it can be easily found
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10159724 at NHTSANHTSA communication ID: 10159699
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Instructions: Update 4/5/2019: Note added on p. 6. TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN K0A ENGINE ECU SOFTWARE UPDATE CERTAIN 2018 CAMRY & 2018 SIEN
Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE.
Source record 10159699 at NHTSA