The manufacturer’s record · Page 1 of 3
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 300, ordered newest first. Dated records on this page: Dec 11, 2020–Jan 30, 2026.
Back to 2018 Toyota SIENNA problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 11028726
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
Campaign / software reference: T-SB-0106-22 Obsolete
Source components: ELECTRICAL SYSTEM.
Source record 11028726 at NHTSANHTSA communication ID: 11028722
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Campaign / software reference: T-SB-0001-26
Source components: ELECTRICAL SYSTEM.
Source record 11028722 at NHTSANHTSA communication ID: 11028712
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24 Rev2
Source components: UNKNOWN OR OTHER.
Source record 11028712 at NHTSANHTSA communication ID: 11022964
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low.
Campaign / software reference: T-TT-0790-25
Source components: ELECTRICAL SYSTEM.
Source record 11022964 at NHTSANHTSA communication ID: 11020657
NHTSA source summary · Original PDF not reviewed by Recallfolio
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Campaign / software reference: T-SB-0058-23 Rev1
Source components: ELECTRICAL SYSTEM.
Source record 11020657 at NHTSANHTSA communication ID: 11019332
NHTSA source summary · Original PDF not reviewed by Recallfolio
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: T-TT-0780-25
Source components: ELECTRICAL SYSTEM.
Source record 11019332 at NHTSANHTSA communication ID: 11018329
NHTSA source summary · Original PDF not reviewed by Recallfolio
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: T-TT-0780-25
Source components: ELECTRICAL SYSTEM.
Source record 11018329 at NHTSANHTSA communication ID: 11016786
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
Campaign / software reference: T-SB-0106-22 Rev2
Source components: ELECTRICAL SYSTEM.
Source record 11016786 at NHTSANHTSA communication ID: 11015500
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
Campaign / software reference: T-SB-0106-22 Rev2
Source components: ELECTRICAL SYSTEM.
Source record 11015500 at NHTSANHTSA communication ID: 11012744
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev2
Source components: STRUCTURE:BODY.
Source record 11012744 at NHTSANHTSA communication ID: 11012743
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev2
Source components: STRUCTURE:BODY.
Source record 11012743 at NHTSANHTSA communication ID: 11012742
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev2
Source components: STRUCTURE:BODY.
Source record 11012742 at NHTSANHTSA communication ID: 11012735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
Campaign / software reference: T-SB-0061-23 Rev2
Source components: STRUCTURE:BODY.
Source record 11012735 at NHTSANHTSA communication ID: 11012727
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Campaign / software reference: T-SB-0062-23 Rev2
Source components: STRUCTURE:BODY.
Source record 11012727 at NHTSANHTSA communication ID: 11007455
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Campaign / software reference: T-SB-0055-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007455 at NHTSANHTSA communication ID: 11006161
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Campaign / software reference: T-SB-0055-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006161 at NHTSANHTSA communication ID: 11007445
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007445 at NHTSANHTSA communication ID: 11007444
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007444 at NHTSANHTSA communication ID: 11007443
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007443 at NHTSANHTSA communication ID: 11006151
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006151 at NHTSANHTSA communication ID: 11006150
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006150 at NHTSANHTSA communication ID: 11006149
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006149 at NHTSANHTSA communication ID: 11005122
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24
Source components: STRUCTURE:BODY.
Source record 11005122 at NHTSANHTSA communication ID: 11005064
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24
Source components: STRUCTURE:BODY.
Source record 11005064 at NHTSANHTSA communication ID: 11005119
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
Campaign / software reference: T-SB-0103-20 Rev1
Source components: ENGINE.
Source record 11005119 at NHTSANHTSA communication ID: 11005061
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
Campaign / software reference: T-SB-0103-20 Rev1
Source components: ENGINE.
Source record 11005061 at NHTSANHTSA communication ID: 11005153
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
Campaign / software reference: T-SB-0061-23 Rev1
Source components: STRUCTURE:BODY.
Source record 11005153 at NHTSANHTSA communication ID: 11005149
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
Campaign / software reference: T-SB-0062-23 Rev1
Source components: STRUCTURE:BODY.
Source record 11005149 at NHTSANHTSA communication ID: 11003649
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24
Source components: STRUCTURE:BODY.
Source record 11003649 at NHTSANHTSA communication ID: 11003647
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
Campaign / software reference: T-SB-0038-24
Source components: STRUCTURE:BODY.
Source record 11003647 at NHTSANHTSA communication ID: 11003644
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24
Source components: STRUCTURE:BODY.
Source record 11003644 at NHTSANHTSA communication ID: 11003594
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24
Source components: STRUCTURE:BODY.
Source record 11003594 at NHTSANHTSA communication ID: 11003592
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
Campaign / software reference: T-SB-0038-24
Source components: STRUCTURE:BODY.
Source record 11003592 at NHTSANHTSA communication ID: 11003589
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24
Source components: STRUCTURE:BODY.
Source record 11003589 at NHTSANHTSA communication ID: 10253223
NHTSA source summary · Original PDF not reviewed by Recallfolio
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION.
Source record 10253223 at NHTSANHTSA communication ID: 10252259
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · UNKNOWN OR OTHER.
Source record 10252259 at NHTSANHTSA communication ID: 10244115
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS.
Source record 10244115 at NHTSANHTSA communication ID: 10244113
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Source components: AIR BAGS · EQUIPMENT · VEHICLE SPEED CONTROL.
Source record 10244113 at NHTSANHTSA communication ID: 10244111
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · UNKNOWN OR OTHER.
Source record 10244111 at NHTSANHTSA communication ID: 10238157
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10238157 at NHTSANHTSA communication ID: 10236191
NHTSA source summary · Original PDF not reviewed by Recallfolio
DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high-pressure fuel pump of the subject vehicles.
Source components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP.
Source record 10236191 at NHTSANHTSA communication ID: 10234314
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.
Source components: BACK OVER PREVENTION · FUEL SYSTEM, GASOLINE.
Source record 10234314 at NHTSANHTSA communication ID: 10235217
NHTSA source summary · Original PDF not reviewed by Recallfolio
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
Source components: AIR BAGS · SERVICE BRAKES, HYDRAULIC.
Source record 10235217 at NHTSANHTSA communication ID: 10235216
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
Source components: EQUIPMENT · SERVICE BRAKES, HYDRAULIC.
Source record 10235216 at NHTSANHTSA communication ID: 10230385
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to address this condition
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, GASOLINE.
Source record 10230385 at NHTSANHTSA communication ID: 10230376
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10230376 at NHTSANHTSA communication ID: 10230362
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see T-SB-0106-22.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10230362 at NHTSANHTSA communication ID: 10230360
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10230360 at NHTSANHTSA communication ID: 10227898
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Source components: AIR BAGS.
Source record 10227898 at NHTSANHTSA communication ID: 10220214
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition has been confirmed with multiple Android phones, including Samsung Galaxy S21 and S22, and Google Pixel 6.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10220214 at NHTSANHTSA communication ID: 10224111
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.
Source components: ELECTRICAL SYSTEM.
Source record 10224111 at NHTSANHTSA communication ID: 10220186
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 17-22MY Highlander and 17-20MY Sienna vehicles may experience a MIL ON condition with DTC(s) P042000, and/or P043000. This issue could involve deteriorated catalyst material from the bank 1 or bank 2 catalytic converter.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10220186 at NHTSANHTSA communication ID: 10224108
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Source components: STRUCTURE.
Source record 10224108 at NHTSANHTSA communication ID: 10220183
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Source components: STRUCTURE.
Source record 10220183 at NHTSANHTSA communication ID: 10213897
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10213897 at NHTSANHTSA communication ID: 10213896
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine
Source components: ENGINE AND ENGINE COOLING.
Source record 10213896 at NHTSANHTSA communication ID: 10220174
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10220174 at NHTSANHTSA communication ID: 10214329
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 17-22MY Highlander, and 17-20MY Sienna vehicles with engine serial numbers that start with F or G may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair. If condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard, and proceed with normal repair.
Source components: ENGINE AND ENGINE COOLING.
Source record 10214329 at NHTSANHTSA communication ID: 10214323
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
Source components: BACK OVER PREVENTION · SERVICE BRAKES, HYDRAULIC.
Source record 10214323 at NHTSANHTSA communication ID: 10210373
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10210373 at NHTSANHTSA communication ID: 10210372
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs. One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due to a leaking exhaust system. If you encounter a vehicle with any of these DTCs
Source components: ENGINE AND ENGINE COOLING.
Source record 10210372 at NHTSANHTSA communication ID: 10210370
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2017-2022 Highlander, and 2017-2020 Sienna vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the oil pan leak condition before repair
Source components: ENGINE.
Source record 10210370 at NHTSANHTSA communication ID: 10208995
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Source components: SEATS.
Source record 10208995 at NHTSANHTSA communication ID: 10207963
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
Source components: ELECTRICAL SYSTEM:WIRING.
Source record 10207963 at NHTSANHTSA communication ID: 10207946
NHTSA source summary · Original PDF not reviewed by Recallfolio
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · TIRES · WHEELS.
Source record 10207946 at NHTSANHTSA communication ID: 10206534
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10206534 at NHTSANHTSA communication ID: 10204571
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Source components: STRUCTURE.
Source record 10204571 at NHTSANHTSA communication ID: 10204555
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to a new head unit, a phone update is applied, or the phone is un-paired and re-paired.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10204555 at NHTSANHTSA communication ID: 10203532
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10203532 at NHTSANHTSA communication ID: 10202459
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2020 model year Sienna (XLE, Limited); 2019 model year Avalon, Avalon Hybrid, Corolla Hatchback, Highlander (Platinum only), Highlander Hybrid (Platinum only), RAV4, and RAV4 Hybrid; and 2020 model year Corolla, Corolla Hybrid, Prius (excluding Limited), and Prius Prime (excluding XLE, LTD) vehicles equipped with Safety Connect may exhibit one or more of the following conditions: ?SOS button lights are inoperative. ?Bluetooth® microphone and voice command are inoperative. ?Right front audio speakers are inoperative. ?Connected services are inoperative. ?Remote start is inoperative. A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10202459 at NHTSANHTSA communication ID: 10202452
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Source components: LANE DEPARTURE · VISIBILITY.
Source record 10202452 at NHTSANHTSA communication ID: 10202447
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account. To simplify the diagnosis and prevent the unnecessary replacement of parts, please refer to the procedure below. NOTE: This Tech Tip does not apply if the guest is currently under their Wi-Fi Trial.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10202447 at NHTSANHTSA communication ID: 10201400
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10201400 at NHTSANHTSA communication ID: 10201371
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE July 09, 2021: This bulletin is now obsolete. Please see T-SB-0051-21.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10201371 at NHTSANHTSA communication ID: 10201370
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE July 09, 2020: This bulletin is now obsolete. Please see T-SB-0053-21.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10201370 at NHTSANHTSA communication ID: 10201368
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay® operation. ?Echoing during Apple CarPlay® phone call. ?Abnormal Pandora® operation after answering WhatsApp phone call. ?Alexa® app inoperative when using iOS devices. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Abnormal navigation operation. ?Screen freezing. ?Intermittent rebooting. ?Abnormal clock operation. ?Abnormal Apple CarPlay® operation. ?Echoing during Apple CarPlay® phone call. ?Abnormal Pandora® operation after answering WhatsApp phone call. ?Alexa® app inoperative when using iOS devices. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1050) or Premium Audio (version 1050) or earlier may exhibit one or more of the following conditions: ?Intermittent rebooting. ?Pixelated screen during phone calls when using Apple CarPlay®. Some 2018 ? 2019 model year Camry and Camry Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Premium Audio (navigation version 1030 or 1040) or earlier may exhibit one or more of the following conditions: ?Navigation expiration pop-up that is more than a year in the future. ?Destination ETA calculation does not account for time zone change or daylight-saving time.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10201368 at NHTSANHTSA communication ID: 10201367
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation Some 2020 model year Prius and Prius Prime, 2019 model year RAV4 and RAV4 Hybrid, and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1195), Premium Audio (version 1195), or Navigation (version 1035) or earlier may exhibit one or more of the following conditions: ?Unable to play audio source after incoming call. ?Software enhancements. ?Intermittent rebooting. ?Unable to register Bluetooth® devices from Bluetooth® Audio Mode. ?Unable to pair Android? devices after Google? apps update. ?Unable to access camera diagnosis system. ?USB audio does not resume. ?Intermittent Bluetooth® disconnection. ?Abnormal voice recognition operation. ?Phone call history does not update. ?Bluetooth® loses connection after USB connection is made. ?Clock not displayed on the map screen. ?Intermittent phone ringing with no incoming phone call.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10201367 at NHTSANHTSA communication ID: 10201352
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2014-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
Source components: POWER TRAIN.
Source record 10201352 at NHTSANHTSA communication ID: 10198153
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and without the stop and start feature may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).
Source record 10198153 at NHTSANHTSA communication ID: 10198150
NHTSA source summary · Original PDF not reviewed by Recallfolio
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10198150 at NHTSANHTSA communication ID: 10198135
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune? Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time. ?Abnormal Bluetooth® operation. ?Abnormal Wi-Fi operation. ?Microphone remains on the screen after voice recognition failure. ?Unable to see text with headlights on (text is the same color as the background). Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio (version 1007), Entune? Audio Plus (version 1011), or Entune? Premium Audio (version 1011) or earlier may exhibit one or more of the following conditions: ?Phone does not auto-connect on startup. ?Intermittent black screen. ?Apple CarPlay® home screen widget turns white when USB flash drive is disconnected. ?Abnormal phone book sorting. ?Unable to see DCM Status when in dark red or dark blue modes. ?XM no signal banner appears at all times. ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode. ?Unable to switch Bluetooth® devices. ?Apps button is inactive in the voice recognition hint screen when using Apple CarPlay®. ?Incorrect Spanish translations. ?Voice recognition is not canceled during a phone call. ?Low Easy Speak volume. ?Voice recognition ?Web Search? is inoperative. ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop-up appears. ?Download screen appears even though nothing is being downloaded. ?Intermittent partially white screen. ?Screen intermittently locked. ?Text goes off the edge of the screen. ?Screen is black for 10 seconds after shifting out of Reverse when using Apple CarPlay® A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the softwa
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10198135 at NHTSANHTSA communication ID: 10198134
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10198134 at NHTSANHTSA communication ID: 10198131
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2018 model year Highlander and Sienna vehicles may exhibit a whine noise while driving, a harsh shift, MIL ON, or reduced power. The following Diagnostic Trouble Codes (DTCs) may be present: P07457F, P07757F, P07957F, P28077F, P28167F, P08BA7F, P27137F, P07407E, P27567F, P211904, or P071531. For transaxles within the specified dates that meet the required symptoms, a remanufactured transaxle is available. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10198131 at NHTSANHTSA communication ID: 10198127
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10198127 at NHTSANHTSA communication ID: 10198125
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Follow the Repair Procedure in this bulletin to address this condition.
Source components: STRUCTURE:BODY:DOOR · VISIBILITY:GLASS, SIDE/REAR.
Source record 10198125 at NHTSANHTSA communication ID: 10190461
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Toyota vehicles equipped with an FKS engine.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10190461 at NHTSANHTSA communication ID: 10190450
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10190450 at NHTSANHTSA communication ID: 10190460
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
Source components: AIR BAGS.
Source record 10190460 at NHTSANHTSA communication ID: 10190453
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
Source components: BACK OVER PREVENTION · SERVICE BRAKES.
Source record 10190453 at NHTSANHTSA communication ID: 10190448
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
Source components: SEATS.
Source record 10190448 at NHTSANHTSA communication ID: 10188913
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Source components: EQUIPMENT.
Source record 10188913 at NHTSANHTSA communication ID: 10187266
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and without the stop and start feature may exhibit a flex lock-up concern and MIL ON with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. Vehicles that have experienced a delay in engagement from R to D will experience flex lock-up concerns from loss of solenoid pressure. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM.
Source record 10187266 at NHTSANHTSA communication ID: 10187265
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2020 model year Sienna vehicles may exhibit a condition where the front door glass run on either the right-hand or left-hand side comes loose from the door channel during window operation. Follow the Repair Procedure in this bulletin to address this condition.
Source components: PARKING BRAKE · VEHICLE SPEED CONTROL.
Source record 10187265 at NHTSANHTSA communication ID: 10187241
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
Source components: BACK OVER PREVENTION · SERVICE BRAKES.
Source record 10187241 at NHTSANHTSA communication ID: 10186195
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10186195 at NHTSANHTSA communication ID: 10185791
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2017 ? 2018 model year Highlander and Sienna, 2018 model year Camry, and 2019 model year Avalon vehicles with and without the stop and start feature may exhibit a flex lock-up concern and MIL ON with Diagnostic Trouble Codes (DTCs) P07407E and/or P27567F. Vehicles that have experienced a delay in engagement from R to D will experience flex lock-up concerns from loss of solenoid pressure. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition.
Source components: ELECTRICAL SYSTEM.
Source record 10185791 at NHTSANHTSA communication ID: 10185788
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete. Please see T-SB-0119-20.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10185788 at NHTSANHTSA communication ID: 10185786
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 model year RAV4 and RAV4 Hybrid and 2018 ? 2020 model year Sienna vehicles equipped with Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota apps fail to download. ?Bluetooth® is unable to automatically connect after key cycle. ?Abnormal microphone operation. ?Sirius XM® antenna disconnection history Diagnostic Trouble Code (DTC) B15FE. ?No outgoing voice during phone calls when using Apple CarPlay®. ?Incoming calls incorrectly show on the multi-information display (MID) when using Apple CarPlay®. ?CAN networking DTC B1321. ?Volume inoperative after using Siri®. ?Unable to adjust the treble audio setting. ?Song information flickering. ?Unable to select Sirius XM® music genre by voice recognition. ?Noise when hanging up call on handset. ?Transferred contacts do not match the number of handset contacts. ?Sirius XM® sound slow to start. ?Abnormal Toyota apps and Scout Operation.
Source components: EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG.
Source record 10185786 at NHTSANHTSA communication ID: 10185781
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 ? 2018 model year Prius and Tacoma, 2017 ? 2018 model year Prius Prime and Sienna, and 2018 model year Camry and Camry Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM Engine Off Timer Performance No Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM.
Source record 10185781 at NHTSANHTSA communication ID: 10185780
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: When completing a transaxle assembly replacement, Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) replacement, or ECM (PCM) reprogram, ensure the correct ECM (PCM) software is matched with the transaxle assembly hardware. Some 2017 ? 2018 model year Highlander and Sienna vehicles require different ECM (PCM) software based on the transaxle assembly hardware installed in the vehicle.
Source components: ELECTRICAL SYSTEM.
Source record 10185780 at NHTSA