2011 Toyota SIENNA Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 372, ordered newest first. Dated records on this page: Mar 8, 2016–Jun 19, 2019.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jun 19, 2019Service Bulletin/Repair Instructions
ZH5_Dealer Packa
NHTSA communication ID: 10162765
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the power sliding door rear lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer Support Program: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2018 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: June 19, 2019 Information about a proposed class action settlement has been added. ? Toyota has expanded the covered vehicle population. ? Toyota has extended the coverage period by one additional year. In our continuing efforts to ensure the best in customer satisfaction, and pursuant to a class action settlement, Toyota is announcing a Customer Support Program to extend the warranty coverage for the sliding door front lock assemblies on certain 2011 ? 2018 model year Sienna vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Daily Message: Sienna Sliding Door Certain 2011 ? 2018 Model Year Sienna Vehicles ? A court has preliminarily approved a proposed settlement regarding sliding doors on certain 2011-2018 model year Sienna vehicles. ? The proposed settlement has yet to receive final approval by the court. However, the proposed settlement allows Toyota to implement the Customer Confidence Program (as outlined in the settlement agreement) in advance of the proposed settlement becoming final. Accordingly, Toyota has decided to implement certain components of the Customer Confidence Program in advance of final approval. These components are listed below and Toyota estimates that they will be available starting in April 2019.1 At that time, Toyota will issue a notice to all dealers advising them that these components have become available. Pursuant to the proposed settlement?s Customer Confidence Program: o Coverage for repairs to the power sliding door cable sub-assembly, sliding door center hinge assembly, and fuel door will be available for 10 years from the subject vehicles date of first use, regardless of mileage. o Warranty Enhancement Program ZH4 will be expanded to include certain 2016 ? 2018 model year Sienna vehicles. o Warranty Enhancement Program ZH5 will be expanded to include certain 2015 ? 2018 model year Sienna vehicles. o Warranty Enhancement Programs ZH4 and ZH5, which are applicable for nine years from the subject vehicles date of first use regardless of mileage, will be extended by one additional year regardless of mileage. ? The court has ordered that the 3rd Party Settlement Notice Administrator begin notifying class members, including by direct mail notice (see images on next page), on March 1, 2019, to inform current and former vehicle owners and lessees of the proposed settlement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 7, 2019 Rev2: * Applicability has been updated to include 2010 - 2014 model year Matrix, 2017 - 2019 model year C-HR, 2019 model year Corolla Hatchback, and 2018 - 2019 model year Toyota vehicles. G418 The Introduction and Repair Procedure sections have been updated. March 7, 2017 Rev1: * Applicability has been updated to include 2017 model year Toyota vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the power sliding door cable becomes separated, causing the power sliding door to become inoperative. Follow the Repair Procedure in this bulletin to reduce this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 14, 2018 Rev1: ? The Diagnosis Procedure and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2018 model year Sienna vehicles may exhibit a condition where the slide door?s ?power or manual ? front and rear latches may not latch simultaneously due to corrosion on the latch lever pin of the front lock assembly. Additionally, some 2011 ? 2015 model year Sienna vehicles may exhibit a condition where the power slide door does not close properly due to internal corrosion in the latch switch of the rear lock assembly. Follow the procedures in this bulletin to address these conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011?2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open position. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011?2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the overhead console switches to operate. Due to parts availability this Warranty Enhancement Program will be launched in 2 phases as illustrated below: 1 Camry and Camry Hybrid Certain 2012 March, 2017 Repair, Available 2 Sienna Certain 2011-2013 June, 2017 Repair Available.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE May 25, 2018 Rev1: * The Introduction, Production Change Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2003 - 2011 model year Toyota vehicles may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or sticky. Follow the procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may experience a condition in which the 2nd row seat, with center seat, exhibits a chirp/squeak noise from the rear seat latches (floor area). This condition is present while driving over rough or bumpy roads. Upon further inspection, after removal of the LH 2nd row seat, the rear inboard and outboard strikers may show signs of the coating peeling off as shown in Fig.2 and Fig.3.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0045-14. * Applicability has been updated to include 2018 model year Sienna vehicles. * The entire bulletin has been updated. Service Bulletin No. T-SB-0045-14 is obsolete and any printed versions should be discarded. Some 2011 - 2018 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous printed versions of this bulletin should be discarded. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Instructions: Product Update Expired on December 31, 2017. TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN F0M 3RD ROW SEAT BACK PANEL REPLACEMENT CERTAIN 2011 MODEL YEAR SIENNA.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE September 29, 2017 Rev1: ? The Introduction, Required Tools & Equipment, Parts Information, and Repair Procedure sections have been updated. Some 2011 model year Sienna vehicles may exhibit a condition in which the power sliding door(s), power hatch, or power moonroof are inoperative from the overhead console switch or require excessive pressure on the overhead console switch to operate. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE September 19, 2017 Rev2: ? Applicability has been updated to include 2017 model year Sienna vehicles. August 2, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2016 model year Sienna vehicles. Any previous printed versions of this bulletin should be discarded. Some 2011 ? 2017 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Daily Message: Extension of Warranty Coverage for the Power Sliding Door Rear Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH5 is now available on TIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: Toyota has received a number of reports regarding the power sliding door rear lock assemblies on certain 2011 ? 2015 model year Sienna vehicles. In these reports, corrosion on the position sensor of the left and/or right power sliding door rear lock assembly caused that door to exhibit one or more of the abnormal operations described below: ? During power mode closing operation, as the power sliding door reaches the nearly closed position, the door reverses and moves toward the open positon. ? During power mode closing operation, the power sliding door cannot completely close and latch. ? The power mode closing operation of the power sliding door is inoperative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Daily Message: Extension of Warranty Coverage for the Sliding Door Front Lock Assemblies. The Dealer Letter for Warranty Enhancement Program ZH4 is now available on TIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: Toyota has received a number of reports regarding sliding door front lock assemblies on certain 2011 ? 2016 model year Sienna vehicles. In these reports, during the closing operation of the left and/or right side sliding door, the door would not completely close and latch due to corrosion on the latch lever pin of the door?s front lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2016 model year Sienna vehicles may exhibit power or manual sliding door front and rear latches simultaneously NOT latching due to corrosion on the latch lever pin of the front lock assembly. Additionally, some 2011 ? 2015 model year Sienna vehicles may exhibit power sliding door abnormal closing operation due to internal corrosion in the latch switch of the rear lock assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Toyota has received reports indicating that some vehicles experienced symptoms of the condition in Special Service Campaign A7E after being inspected and/or repaired.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the overhead console switches to operate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2014 - 2017 model year Highlander/Highlander HV and 2011 - 2017 model year Sienna vehicles equipped with a Power Back Door (PBD) may exhibit a condition in which the back door latch does not release and the PBD cannot be opened from any switch (IP, key, back door), with one or both of the following conditions: * Excessive force required to operate the manual back door latch release lever * DTC B2250 present.
Source components: STRUCTURE:BODY:DOOR · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin POL17-01: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. In these reports, customers have indicated the switches become inoperative or require excessive pressure to operate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 - 2013 Model Year Sienna vehicles. In these reports, customers have indicated the switches become inoperative or require excessive pressure to operate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. In these reports, customers have indicated the switches become inoperative or require excessive pressure to operate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. In these reports, customers have indicated the switches become inoperative or require excessive pressure to operate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. In these reports, customers have indicated the switches become inoperative or require excessive pressure to operate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2011 ? 2016 model year Sienna vehicles may exhibit Sliding Door Front and Rear Latches simultaneously NOT latching due to the PSD 25 Amp fuse becoming open. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for unlimited mileage and unlimited months of service. Warranty application is limited to occurrence of the specified condition described in this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some North American produced RAV4, Highlander, Highlander HV, and Sienna vehicles equipped with manual front seats may exhibit an inoperative forward/rearward adjustment function. Upon closer inspection it may be noticed that the Seat Track Adjusting Handle has become disengaged from the locking levers. APPLICABLE WARRANTY: This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months or 36,000 miles, whichever occurs first, from the vehicle's in-service date. Warranty application is limited to occurrence of the specified condition described in this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Warranty Policy Bulletin POL17-01: Toyota has received reports of customer concerns in which the power moon roof, power sliding doors or power hatch are inoperative from the overhead console switches or require excessive pressure on the overhead console switches to operate. Due to parts availability this Warranty Enhancement Program will be launched in 2 phases.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Package: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage on the Overhead Console Switch Assembly on Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage on the Overhead Console Switch Assembly on Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: Toyota has received a number of reports regarding the Overhead Console Switch Assembly operation in Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles. In these reports, customers have indicated the switches become inoperative or require excessive pressure to operate.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · SERVICE BRAKES, HYDRAULIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Email: Toyota is announcing a Warranty Enhancement Program to extend the warranty coverage on the Overhead Console Switch Assembly on Certain 2012 Model Year Camry, Camry Hybrid, and Certain 2011 ? 2013 Model Year Sienna vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Daily Message: Warranty Enhancement Program ? ZG5 Certain 2012 Model Year Camry and Camry Hybrid Vehicles Certain 2011 ? 2013 Model Year Sienna Vehicles Extension of Warranty Coverage for Overhead Console Switch Assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles. ? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles. On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Revision Notice - August 2, 2016 Rev1 - Applicability has been updated to include 2015 - 2016 model year Sienna vehicles. Any previous printed versions of this bulletin should be discarded. Some 2011 - 2016 model year Sienna vehicles may exhibit a vibration/pulsation from the front brakes that can be felt in the brake pedal while lightly applying the brake pedal. New front brake pads and a new field fix repair procedure have been developed to improve this condition.
Source components: SERVICE BRAKES · SERVICE BRAKES, AIR · SERVICE BRAKES, AIR:DISC:PADS · SERVICE BRAKES, HYDRAULIC · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TSB: REVISION NOTICE - AUGUST 2, 2016 REV1 - APPLICABILITY HAS BEEN UPDATED TO INCLUDE 2015 - 2016 MODEL YEAR SIENNA VEHICLES. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. SOME 2011 2016 MODEL YEAR SIENNA VEHICLES MAY EXHIBIT A VIBRATION/PULSATION FROM THE FRONT BRAKES THAT CAN BE FELT IN THE BRAKE PEDAL WHILE LIGHTLY APPLYING THE BRAKE PEDAL. NEW FRONT BRAKE PADS AND A NEW FIELD FIX REPAIR PROCEDURE HAVE BEEN DEVELOPED TO IMPROVE THIS CONDITION. "
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: ON SOME VEHICLES, WHEN RAPGARD IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD. THESE WRINKLES SOMETIMES TRAP WATER AND CAUSE THE PAINT TO STAIN FROM THE TRAPPED MOISTURE, ESPECIALLY ON HORIZONTAL SURFACES, SUCH AS THE HOOD, ROOF, AND TRUNK. STAINS CAN BE REMOVED BY HEATING THE STAINED SURFACE TO REMOVE THE TRAPPED MOISTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid (ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F and U760E/F transmissions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Technical Instructions: The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course ?Safety Recall and Service Campaign Essentials.? To ensure that all vehicles have the repair performed correctly, technicians performing this repair are required to currently hold at least one of the following certification levels: ? Toyota Certified (any classification) ? Toyota Expert (any classification) ? Master Technician ? Master Diagnostic Technician
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: Toyota has received reports indicating that some vehicles may experience spare tire carrier or carrier cable corrosion even after being inspected and/or repaired as part of a previous Special Service Campaign. During normal usage, water splashing rearward can reach the spare tire carrier due to variation in the placement of the foam splash guard or loss of the splash guard. If the splashed water contains high concentrations of road salt, corrosion of the spare tire carrier and the carrier cable may result. In limited instances, the spare tire may become seperated from the spare tire carrier and create a road hazard that could cause a vehicle crash. Toyota has revised the inspection and remedy procedures for this special service campaign. All owners of affected vehicles in Warm Climate States are now eligible for an inspection of the spare tire carrier assembly and cable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Daily: Toyota has received reports indicating that some vehicles may experience spare tire carrier or carrier cable corrosion even after being inspected and/or repaired as part of a previous Special Service Campaign. During normal usage, water splashing rearward can reach the spare tire carrier due to variation in the placement of the foam splash guard or loss of the splash guard. If the splashed water contains high concentrations of road salt, corrosion of the spare tire carrier and the carrier cable may result. In limited instances, the spare tire may become seperated from the spare tire carrier and create a road hazard that could cause a vehicle crash. Toyota has revised the inspection and remedy procedures for this special service campaign. All owners of affected vehicles in Warm Climate States are now eligible for an inspection of the spare tire carrier assembly and cable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY PAIRING THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMERS PHONE, SUCH AS THE ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMERS PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR IF THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY."