2021 Toyota RAV4 PRIME Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–192 of 192, ordered newest first. Dated records on this page: Jan 18, 1991–Dec 23, 2022.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Dec 23, 2022Service Bulletin/Repair Instructions
T-SB-0021-21 Rev
NHTSA communication ID: 10206537
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 model year RAV4 Prime vehicles may store Diagnostic Trouble Code (DTC) P1CE931 (Charger Cooler Fan Revolution Sensor No Signal). Some vehicles may also exhibit a longer charging period or reduced charging efficiency. The charger assembly plug-in logic has been modified to reduce the possibility of these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit one or more of the following conditions: ?The climate control system is NOT cooling or heating. ?MIL ON with one or more of the following Diagnostic Trouble Code(s) (DTC[s]): oP15017A ? Hybrid/EV battery cooling refrigerant gas fluid leak or seal failure. oP1B8314 ? Hybrid/EV battery pack refrigerant pressure sensor ?a? circuit high circuit short to auxiliary battery. oP05347A ? Refrigerant gas fluid leak or seal failure. ?Humming/buzzing noise upon startup (Ready ON) with the compressor on. Follow the Repair Procedure in this bulletin to address these conditions
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 ? 2022 model year RAV4 Prime XSE grade vehicles equipped with a 6.6 kW electric vehicle charger sub-assembly may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?P0D2A19 ? Hybrid/EV Battery Charger Input Current Sensor Circuit Current Above Threshold ?P1C1B00 ? (PFC Boosting Circuit Malfunction) ?P0E8919 ? (Charger ?B? Input Current Too High Circuit Current Above Threshold) ?P1BD300 ? (Charger ?B? PFC Boosting Circuit Malfunction) The vehicle may also exhibit an inoperative onboard plug-in charger. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). In several cases, it was found that the cause of the ECU damage was improper jump starting. Further investigation found that ECU damage may occur if the jumper cables are hooked up on or around the engine ECU or ECU mounting bracket
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition has been confirmed with multiple Android phones, including Samsung Galaxy S21 and S22, and Google Pixel 6.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may exhibit seat memory switch function inoperative condition if the Seating Position Control ECU is not initialized. The Pre-Delivery Service (PDS) bulletin (link below) instructs technicians to perform this initialization after the D/C Cut Fuse is installed. The Repair Manual (links below) states that when any of the following conditions are met, the seat position information in the position control ECU assembly will be cleared: ?The power switch is turned off with any of the seat switches being operated and the ECU-DCC NO.2 fuse removed. ?The power switch is turned off within 1 second of any of the seat switches being operated with the ECU-DCC NO.2 fuse removed. ?Power supplied to the position control ECU assembly is cut while the seat is moving to the memorized position.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of TIS and the Calibration Update Wizard (CUW). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the Techstream ECU flash reprogramming process
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: When certain vehicle ECUs are replaced, the ECU security key must be written in order for that ECU to communicate on the vehicle network. The Techstream Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU security key.
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a depleted 12V auxiliary battery when in IG-OFF due to a condition in which the Hybrid Vehicle Electronic Control Unit (HV ECU) does not sleep. The HV ECU may not sleep if any of the following conditions have occurred with the vehicle: ?The vehicle was towed or jump-started after a 12V battery discharge. ?The vehicle?s 12V battery was disconnected and reconnected, as when accessories ?were installed. ?The 12V battery terminal(s) or power or ground harnesses were removed to repair ?the vehicle. ?A new 12V battery was put into the vehicle, or there was an open in the main fusible link. ?Any other condition that may have caused power not properly flowing from the 12V battery ?through the harness. The HV ECU logic has been updated to reduce the possibility of this condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a depleted 12V auxiliary battery when in IG-OFF due to a condition in which the Hybrid Vehicle Electronic Control Unit (HV ECU) does not sleep. The HV ECU may not sleep if any of the following conditions have occurred with the vehicle: ?The vehicle was towed or jump-started after a 12V battery discharge. ?The vehicle?s 12V battery was disconnected and reconnected, as when accessories ?were installed. ?The 12V battery terminal(s) or power or ground harnesses were removed to repair ?the vehicle. ?A new 12V battery was put into the vehicle, or there was an open in the main fusible link. ?Any other condition that may have caused power not properly flowing from the 12V battery ?through the harness. The HV ECU logic has been updated to reduce the possibility of this condition
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P060694 (SAE code P0606) (Control Module Processor Unexpected Operation) present. The Hybrid Vehicle Control Computer logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call
NHTSA source summary · Original PDF not reviewed by Recallfolio
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS
NHTSA source summary · Original PDF not reviewed by Recallfolio
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a short humming/buzzing noise upon startup (Ready ON) with the compressor on. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 ? 2022 model year RAV4 Prime vehicles equipped with a Blind Spot Monitor (BSM) may exhibit a BSM outer mirror indicator that stays on without a vehicle in the detection area after being passed by a vehicle. Follow the Repair Procedure in this bulletin to address this condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: On some 2021-2022MY Highlander HV, RAV4 HV, RAV4 Prime and Venza models, the connector cover for the Under Floor Wire Harness for the Rear Motor Generator may have the appearance of being damaged or missing
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication Module) Reprogramming for Safety Connect, which includes your vehicle. With your active telematics account, you are encouraged to complete this campaign using this Over-the-Air (OTA) update by following these steps: 1) To complete this update, each Team Member will use the Toyota/Lexus App installed on their phone. 2) Within a few days of this E-Mail, we will send a notification to your Toyota/Lexus app to schedule and install the update on your vehicle. 3) Click on either the notification on your lock screen or the tile in the app to review the update and then continue in the App to approve the update. 4) The night after you approve the update, the telematics module will perform the update, and you will receive a confirmation notification through the app.
Source components: AIR BAGS · ELECTRICAL SYSTEM · SEAT BELTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition is caused by a cavity wax/debris/substance that may block door drain holes and restrict water from draining properly. Follow the Repair Procedure in this bulletin to address this condition
Source components: BACK OVER PREVENTION · VEHICLE SPEED CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TI: TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS
NHTSA source summary · Original PDF not reviewed by Recallfolio
RL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Connect call
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P0CDF72 (SAE code P0CE0) (Hybrid/EV Battery Cooling Magnetic Valve Actuator Stuck Open) present. The Amplifier Assy, Air Conditioner logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch "A" Signal Stuck in Range) and/or P052477 (Engine Oil Pressure too low [Severe]). Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures that apply specifically to 2022 model year RAV4, RAV4 Hybrid and RAV4 Prime vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2022 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1210), or Premium Audio (version 1196) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing. ?Intermittent ?Destination Assist Unavailable? pop-up message. ?Intermittent blank screen. ?Bluetooth® intermittently disconnects. ?Abnormal radio playback after Destination Assist Call. ??There is no playable data? pop-up message when using USB Audio. ?Unable to answer phone calls when using Apple CarPlay®. ?Clock displays the incorrect time. ?Intermittent rebooting. ??The software version doesn?t correspond? pop-up is intermittently displayed. ?Intermittent black screen when using projection navigation. ?Abnormal noise after ACC OFF/ON when using AM mode and high volume. ??Please connect USB? pop-up message when USB is already connected. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1256), or Premium Audio (version 1256) or earlier may exhibit one or more of the following conditions: ?Navigation intermittently reverses its travel. ?Android AutoTM inoperative. ?Audio mode is set to ?Off? after disconnecting USB while using Apple CarPlay®. ?Intermittent black screen flash when connecting Bluetooth®. ?When the MAP button is pressed, a ?Navi app is not installed? pop-up is displayed. ?Intermittent black map screen on home screen. ?Bluetooth® intermittently disconnects. ?No outgoing voice when using Bluetooth® Handsfree for phone call. ?Bluetooth® Now Playing List song selection is slow. ?Unable to transfer phone contacts when using Bluetooth®.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may exhibit seat memory switch function inoperative condition if the Seating Position Control ECU is not initialized. The Pre-Delivery Service (PDS) bulletin (link below) instructs technicians to perform this initialization after the D/C Cut Fuse is installed. The Repair Manual (links below) states that when any of the following conditions are met, the seat position information in the position control ECU assembly will be cleared: ?The power switch is turned off with any of the seat switches being operated and the ECU-DCC NO.2 fuse removed. ?The power switch is turned off within 1 second of any of the seat switches being operated with the ECU-DCC NO.2 fuse removed. ?Power supplied to the position control ECU assembly is cut while the seat is moving to the memorized position.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking. This condition is caused by a cavity wax/debris/substance that may block door drain holes and restrict water from draining properly. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P0CDF72 (Hybrid/EV Battery Cooling Magnetic Valve Actuator Stuck Open) present. The Amplifier Assy. Air Conditioner logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Relock Timer setting also changes the Remote 2-Press unlock setting. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1210), or Premium Audio (version 1196) or earlier may exhibit one or more of the following conditions: ?Intermittent screen flashing. ?Intermittent ?Destination Assist Unavailable? pop-up message. ?Intermittent blank screen. ?Bluetooth® intermittently disconnects. ?Abnormal radio playback after Destination Assist Call. ??There is no playable data? pop-up message when using USB Audio. ?Unable to answer phone calls when using Apple CarPlay®. ?Clock displays the incorrect time. ?Intermittent rebooting. ??The software version doesn?t correspond? pop-up is intermittently displayed. ?Intermittent black screen when using projection navigation. ?Abnormal noise after ACC OFF/ON when using AM mode and high volume. ??Please connect USB? pop-up message when USB is already connected. Some 2020 ? 2021 model year vehicles equipped with Audio Plus (version 1256), or Premium Audio (version 1256) or earlier may exhibit one or more of the following conditions: ?Navigation intermittently reverses its travel. ?Android AutoTM inoperative. ?Audio mode is set to ?Off? after disconnecting USB while using Apple CarPlay®. ?Intermittent black screen flash when connecting Bluetooth®. ?When the MAP button is pressed, a ?Navi app is not installed? pop-up is displayed. ?Intermittent black map screen on home screen. ?Bluetooth® intermittently disconnects. ?No outgoing voice when using Bluetooth® Handsfree for phone call. ?Bluetooth® Now Playing List song selection is slow. ?Unable to transfer phone contacts when using Bluetooth®.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Customer experiences a condition and through proper diagnosis the Onboard Vehicle Charger needs to be replaced. The purpose of this Tech Tip is to gather necessary information when replacing the onboard vehicle charger for root cause investigations.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Album art inoperative. ?Pause function intermittently inoperative in CD mode. ?Intermittent DTC B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone call operation during Apple CarPlay®. ??No Information? displayed in Information Screen. ?No audio after voice guidance in Android Auto. ?Abnormal charging scheduling operation on RAV4 Prime models. ?Abnormal XM operation when using Apple CarPlay®. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P1CCC96 (DC/DC Converter Enable Component Internal Failure). This condition may occur from a plating issue with the DC/DC mounting bolts that cause high resistance. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a condition in which the steering wheel controls are inoperative after the ignition switch has been turned off for two minutes. Some examples where customers may notice this condition include: ?Unable to select the Charge Now function after the charging cable is plugged in, with a charging schedule set. ?Unable to turn the Power Back Door Master Switch on, when the power back door button is pressed with the power back door system turned off. ?Unable to dismiss warning messages such as ?door open? or ?window open.? The combination meter logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM · LANE DEPARTURE · PARKING BRAKE · POWER TRAIN · STEERING · VEHICLE SPEED CONTROL · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with all iPhone® 12 models. An updated USB port is available to address this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: When certain vehicle ECUs are replaced, the ECU security key must be written in order for that ECU to communicate on the vehicle network. The Techstream Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU security key. Follow the procedures in this bulletin to write the ECU security key to the replacement ECU.
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) · EQUIPMENT:ELECTRICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with only iPhone® 12 devices (iPhone® 12, iPhone® 12 Max, iPhone® 12 Pro, or iPhone® 12 Pro Max).
Source components: COMMUNICATION · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are either optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: During recent discharged battery cases on vehicles equipped with LG DCM, there was confusion if a DCM update was available. Technicians are relying on the Techstream Healthcheck to determine if an update is possible.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of TIS and the Calibration Update Wizard (CUW). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the Techstream ECU flash reprogramming process.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A 12V Battery Discharged and / or Dead condition can be due to multiple causes. In order to properly diagnose and determine the root cause it?s important to follow a structured process to identify any contributing issues and determine the proper remedy.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Corolla, Corolla Hybrid, and RAV4 Prime vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures which apply specifically to 2021 model year RAV4, RAV4 Hybrid, and RAV4 Prime vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2021 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures which apply specifically to 2021 model year RAV4, RAV4 Hybrid, and RAV4 Prime vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2021 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: All 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially developed light adhesive) for 2021 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. and 4 in. x 8 in.) for small and large hoods and will be applied to the top of PPF for all series at TLS accessory installation facilities. The decal is intended to stay affixed to the film until delivery detail/wash. Just before customer delivery, follow the Removal Procedure in this bulletin to remove the decal and any residue left by the adhesive.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before delivery to the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are either optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The all new RAV4 Prime launched in mid-June 2020. An all new high voltage battery was introduced with this model and will require several new SSTs for diagnosis and repair. Some of these tools will be made available via the Toyota Loan Tool Program, while others will be distributed as Essential. These tools will have limited availability at launch and as a result, an Interim Strategy has been developed to make them available to dealers. This Interim Strategy is listed below in the ?Recommendations? section. Estimated timing for the essential tools to be distributed and the loan tools to be permanently available to dealers is September 2020*. An additional communication will be sent to announce when these tools become available. *The GRX-5100 cable is estimated to be available in Q4 2020
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures which apply specifically to 2021 model year RAV4, RAV4 Hybrid, and RAV4 Prime vehicles. A universal PDS Check Sheet which contains PDS steps that apply to all 2021 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corrosion purposes oUsually located in the glove box prior to PDS -The number of plugs may be different based on model and production location
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are either optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before delivery to the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.