The vehicle dossier US · 2021

2021 Toyota
RAV4 PRIMEProblems & recalls

99 distinct owner reports in the NHTSA snapshot. Other components appears in 42 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

From the original manufacturer documents

What did the manufacturer do?

These reviewed documents are associated with this model-year. Check the stated engine, build-date, VIN and coverage conditions before assuming they apply to the car you’re considering.

Toyota · 24TE04

Coolant shut-off valve

10 years / 100,000 miles

A valve coolant leak can cause an engine-maintenance message or abnormal air-conditioning operation.

The mileage-independent primary coverage ended November 30, 2025. Secondary time/mileage limits still need checking.

Read coverage & conditions

01 / Owner-reported evidence

What owners reported.

Categories attached to 99 distinct reports. A report can mention more than one component, so category totals can overlap.

Other components42 reports
Electrical system37 reports
Fuel system18 reports
Brakes16 reports
Air bags5 reports
Transmission & drivetrain5 reports
Engine3 reports
Visibility3 reports
Steering1 reports
Body & structure1 reports
See original component labels
ELECTRICAL SYSTEM37
UNKNOWN OR OTHER24
FUEL/PROPULSION SYSTEM18
SERVICE BRAKES16
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING8
AIR BAGS5
POWER TRAIN5
VEHICLE SPEED CONTROL4
FORWARD COLLISION AVOIDANCE: WARNINGS3
ENGINE3
VISIBILITY/WIPER3
LANE DEPARTURE: WARNING2
STEERING1
STRUCTURE:BODY1
SEAT BELTS1
SEAT BELTS:STATUS INDICATOR SWITCH1
Chest Clip, Buckle, Harness1
TIRES1
Carry Handle, Shell, Base1
LANE DEPARTURE: ASSIST1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
BACK OVER PREVENTION: WARNINGS1
LATCHES/LOCKS/LINKAGES:DOORS:LOCK1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 6 years with reports.

Year filed (last two digits)Latest report: Sep 10, 2026
Mileage, where supplied

5,104 miles is the median among 4 reports with usable mileage. The middle half spans 700–9,300 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

4 recall campaigns on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Jul 12, 2023 Safety recallELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTERCampaign 23V478000

Reported concern

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.

Manufacturer’s stated response

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.

Manufacturer campaign: 23TB07/23LB01

Read campaign 23V478000 at NHTSA
Feb 2, 2023 Safety recallELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)Campaign 23V041000

Reported concern

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.

Manufacturer’s stated response

Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.

Manufacturer campaign: 23TA01

Read campaign 23V041000 at NHTSA
Apr 13, 2022 Safety recallELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARECampaign 22V239000

Reported concern

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Manufacturer’s stated response

Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.

Manufacturer campaign: 22TA03, 22LA01

Read campaign 22V239000 at NHTSA
Nov 12, 2020 Safety recallEXTERIOR LIGHTING:HEADLIGHTSCampaign 20V698000

Reported concern

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Manufacturer’s stated response

Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.

Manufacturer campaign: 20TA15

Read campaign 20V698000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

192 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Aug 11, 2026 Warranty Program/Extension24TE04Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing covera…NHTSA ID 11037186

Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

Campaign / software reference: 24TE04

Components: ENGINE. Confirm detailed applicability in the original document.

Original document reviewed: 10 years / 100,000 miles

Read coverage & conditions
Original manufacturer PDF
May 14, 2026 Warranty Program/Extension22TE09Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership ex…NHTSA ID 11033412

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

Campaign / software reference: 22TE09

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11033412 at NHTSA
Feb 27, 2026 Service Bulletin/Repair InstructionsT-SB-0104-21 Rev2OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.NHTSA ID 11029896

OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.

Campaign / software reference: T-SB-0104-21 Obsolete

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11029896 at NHTSA
Jan 30, 2026 Service Bulletin/Repair InstructionsT-SB-0106-22 Rev2OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.NHTSA ID 11028726

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.

Campaign / software reference: T-SB-0106-22 Obsolete

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11028726 at NHTSA
Jan 28, 2026 Service Bulletin/Repair InstructionsT-SB-0001-26Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.NHTSA ID 11028722

Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

Campaign / software reference: T-SB-0001-26

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11028722 at NHTSA
Jan 7, 2026 Service Bulletin/Repair InstructionsT-SB-0055-24 Rev2Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose…NHTSA ID 11028712

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

Campaign / software reference: T-SB-0055-24 Rev2

Components: UNKNOWN OR OTHER. Confirm detailed applicability in the original document.

Source record 11028712 at NHTSA
Jan 6, 2026 Warranty Program/Extension22TE09Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership ex…NHTSA ID 11028711

Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.

Campaign / software reference: 22TE09

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11028711 at NHTSA
Dec 2, 2025 Service Bulletin/Repair InstructionsT-SB-0089-25Some 2021 – 2025 model year RAV4 Plug-in Hybrid and RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor “A” Signal Plausibility Failure) present. The Engine C…NHTSA ID 11027554

Some 2021 – 2025 model year RAV4 Plug-in Hybrid and RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor “A” Signal Plausibility Failure) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to address this condition.

Campaign / software reference: T-SB-0089-25

Components: ENGINE. Confirm detailed applicability in the original document.

Source record 11027554 at NHTSA
Sep 25, 2025 Service Campaign25TD01The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and c…NHTSA ID 11024098

The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.

Campaign / software reference: 25TD01

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11024098 at NHTSA
Sep 24, 2025 Service Bulletin/Repair Instructions25TD01TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD), 2021- 2024 RAV4 PRIME, 2020-2024 HIGHLANDER HV (AWD), 2021-2024 VENZA HV, 2023-2024 CROWN HV VEHICLESNHTSA ID 11024097

TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD), 2021- 2024 RAV4 PRIME, 2020-2024 HIGHLANDER HV (AWD), 2021-2024 VENZA HV, 2023-2024 CROWN HV VEHICLES

Campaign / software reference: 25TD01

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11024097 at NHTSA
Sep 24, 2025 Service Campaign25TD01The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and c…NHTSA ID 11024096

The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.

Campaign / software reference: 25TD01

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11024096 at NHTSA
Sep 18, 2025 Service Bulletin/Repair Instructions25TD01TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD) 2021- 2024 RAV4 PRIME 2020-2024 HIGHLANDER HV (AWD) 2021-2024 VENZA HV 2023-2024 CROWN HVNHTSA ID 11024090

TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD) 2021- 2024 RAV4 PRIME 2020-2024 HIGHLANDER HV (AWD) 2021-2024 VENZA HV 2023-2024 CROWN HV

Campaign / software reference: 25TD01

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11024090 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

Opened Jan 27, 2023 ClosedPedestrian alert soundsDP22005

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Recorded closure: Aug 7, 2023

Campaign reference in the source: 22V063000

Find investigation DP22005

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