2012 Toyota PRIUS V Manufacturer communications & TSBs.Page 5
Original record summaries, dates and identifiers for this model-year. Records 401–496 of 496, ordered newest first. Dated records on this page: Jan 18, 1991–Sep 26, 2013.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Sep 26, 2013Service Bulletin/Repair Instructions
T-TT-0256-13
NHTSA communication ID: 10132161
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. This can also occur if the user chooses the iPod selection on the multimedia system and then attempts to return to Pandora or iHeartRadio Entune Applications. This condition occurs with iPhones running iOS 6.0 and later
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. This can also occur if the user chooses the iPod selection on the multimedia system and then attempts to return to Pandora or iHeartRadio Entune Applications. This condition occurs with iPhones running iOS 6.0 and later.
NHTSA source summary · Original PDF not reviewed by Recallfolio
To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
NHTSA source summary · Original PDF not reviewed by Recallfolio
An Initialization Process is required to activate the Entune? suite of Apps & Data Services on Premium HDD Navigation with Entune? and Display Navigation with Entune? head units before they are used for the first time on new vehicles. The Initialization Process may also need to be performed under other circumstances such as following a head unit replacement or after the customer?s personal settings are erased. The Initialization process requires between 3 and 15 minutes to complete, depending on the type of head unit, file size, cellular connection speed, and other factors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012 ? 2013 model year Prius V vehicles may exhibit a rear brake groan or squeak noise when going forward or backing up when the brakes are cold. New Rear Brake Caliper Assemblies that include anti-squeal shims, brake pads, and pad support clips and NEW rear rotors have been developed to help address this condition.
Source components: SERVICE BRAKES, HYDRAULIC · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS · SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2010-2012 model year Prius vehicles equipped with a 2ZR-FXE engine may exhibit a MIL "ON" condition with Diagnostic Trouble Code P0401 (Exhaust Gas Recirculation Flow insufficient Detected) present. The Exhaust Gas Recirculation Valve has been improved to address this condition.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When diagnosing audio, navigation, and Bluetooth concerns on Toyota vehicles equipped with Premium Display Audio with Entune, adhere to the guidelines listed below.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012 model year Prius and Prius PHV vehicles may exhibit a lower-than-expected speaker volume on the Safety Connect system, which may make the audio prompts difficult to understand. An updated wire harness is available to address this condition.
Source components: AIR BAGS · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012 model year Corolla, Prius, Prius V, Sienna, and Venza vehicles may set SRS Diagnostic Trouble Codes (DTCs) that are not listed in the Repair Manual. Refer to the chart in this bulletin to diagnose these DTCs.
Source components: AIR BAGS · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield/rear glass area.
Source components: BACK OVER PREVENTION · STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2012-2013 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.2.0) may exhibit one or more of the following conditions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0W-20 viscosity engine oil. There a re man benefits of this oil.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The customer is having difficulty changing the multi-display screen from Day Mode. If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off.
NHTSA source summary · Original PDF not reviewed by Recallfolio
The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side.
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012 model year Corolla, Prius, Prius V, Sienna, and Venza vehicles may set SRS Diagnostic Trouble Codes (DTCs) that are not listed in the Repair Manual. Refer to the chart in this bulletin to diagnose these DTCs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models. The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This communication pertains to a current safety recall being conducted by the Southeast Toyota Distributors LLC (SET). TMS is sending this communication for informational purposes in the event you are contacted by a customer covered by this recall.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the TIS and the CUW.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2010-2013 model year Prius and Prius V models may exhibit one or more of the following conditions at initial engine start up after cold soak in temperatures below 40 degrees F.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Three NEW application have been developed to enhance the Entune experience in vehicles equipped with the Display Audio Navigation System with Entune. All customers with these vehicles have been shipped instructions on this update along with a USB drive to install the new applications. In the event that a customer requests the install be performed by a technician, follow the procedures in this bulletin to perform the update.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote® and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (i.e. Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the ?USB Drive ? Navigation Update? SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote® update. Use the process described in this bulletin to perform the update.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota models equipped with the display Audio HDD Navigation System Require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation numbers are provided in an ACN pamphlet available through the normal parts ordering system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2010 ? 2012 model year Prius and 2012 model year Prius PHV vehicles may exhibit uneven brake pad wear on the rear brake pads. The vehicle may also exhibit a grinding or scraping noise due to the uneven brake pad wear. An updated rear pad kit has been developed to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an error message when they attempt to use the Entune application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an iPod Authorization error when they plug their iPhone into the USB port.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Prius V vehicles may exhibit a condition where the back hatch door requires a high closing effort. This condition may result in the back hatch door not closing completely which will leave the Door Ajar Indicator Lamp illuminated. New back hatch door stays have been developed to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers who purchase new or replacement iPhones running iOS 6 may find that Toyota a Entune application will not launch on the iPhone. The issue can occur when the customer restores/transfers their apps, contacts, etc.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an error message when they attempt to use the Entune application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Phone iOS 5 customers with Denso Premium HDD Navigation (AVN) or Display Navigation w/ Entune (DNE) head units may experience an iPod Authorization error when they plug their iPhone into the USB port.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles (160 km) at speeds less than 55 mph (90 km/h) with little or no damage to the tire.