2012 Toyota PRIUS V Manufacturer communications & TSBs.Page 3
Original record summaries, dates and identifiers for this model-year. Records 201–300 of 496, ordered newest first. Dated records on this page: May 22, 2015–Jun 16, 2016.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jun 16, 2016Service Bulletin/Repair Instructions
ZF3_Dealer Lette
NHTSA communication ID: 10134089
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer email: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WARRANTY POLICY BULLETIN (POL16-04): IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS OF A ROUGH IDLE AND/OR RATTLE NOISE FROM THE TRANSAXLE AT COLD START DUE TO A STICKING EXHAUST GAS RECIRCULATION (EGR) VALVE. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND SET DIAGNOSTIC TROUBLE CODE (DTC) P0401.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS OF A ROUGH IDLE AND/OR RATTLE NOISE FROM THE TRANSAXLE AT COLD START DUE TO A STICKING EXHAUST GAS RECIRCULATION (EGR) VALVE. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND SET DIAGNOSTIC TROUBLE CODE (DTC) P0401.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS OF A ROUGH IDLE AND/OR RATTLE NOISE FROM THE TRANSAXLE AT COLD START DUE TO A STICKING EXHAUST GAS RECIRCULATION (EGR) VALVE. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND SET DIAGNOSTIC TROUBLE CODE (DTC) P0401.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region Letter: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region email: In these vehicles, Toyota has received some reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REGION LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS OF A ROUGH IDLE AND/OR RATTLE NOISE FROM THE TRANSAXLE AT COLD START DUE TO A STICKING EXHAUST GAS RECIRCULATION (EGR) VALVE. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND SET DIAGNOSTIC TROUBLE CODE (DTC) P0401.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REGION EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS OF A ROUGH IDLE AND/OR RATTLE NOISE FROM THE TRANSAXLE AT COLD START DUE TO A STICKING EXHAUST GAS RECIRCULATION (EGR) VALVE. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND SET DIAGNOSTIC TROUBLE CODE (DTC) P0401.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Dealer email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RegionLetter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Region email: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the Hybrid Inverter assembly is covered by Toyota?s New Vehicle Limited Warranty for 8 years or 100,000 miles (whichever occurs first), we at Toyota care about the customers? ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the Intelligent Power Module (IPM). Please see the Warranty Enhancement Program Details for additional information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WARRANTY POLICY BULLETIN (POL16-02): TOYOTA HAS RECEIVED SOME REPORTS INDICATING THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY THE HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REGIONLETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REGION EMAIL: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS ARE DETECTED, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL WILL ALSO ILLUMINATE AND THE VEHICLE WILL ENTER FAIL SAFE MODE. ALTHOUGH THE HYBRID INVERTER ASSEMBLY IS COVERED BY TOYOTAS NEW VEHICLE LIMITED WARRANTY FOR 8 YEARS OR 100,000 MILES (WHICHEVER OCCURS FIRST), WE AT TOYOTA CARE ABOUT THE CUSTOMERS OWNERSHIP EXPERIENCE. TOYOTA IS NOW EXTENDING THE WARRANTY COVERAGE FOR REPAIRS RELATED TO FAILURE OF THE INTELLIGENT POWER MODULE (IPM). PLEASE SEE THE WARRANTY ENHANCEMENT PROGRAM DETAILS FOR ADDITIONAL INFORMATION.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: ON SOME VEHICLES, WHEN RAPGARD IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE. THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD. THESE WRINKLES SOMETIMES TRAP WATER AND CAUSE THE PAINT TO STAIN FROM THE TRAPPED MOISTURE, ESPECIALLY ON HORIZONTAL SURFACES, SUCH AS THE HOOD, ROOF, AND TRUNK. STAINS CAN BE REMOVED BY HEATING THE STAINED SURFACE TO REMOVE THE TRAPPED MOISTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2014 Prius and 2012 ? 2014 Prius V model vehicles may exhibit a MIL ?ON? condition with DTCs P0A94, P324E, P0A1A, or P3004, indicating a malfunction has occurred in the hybrid inverter assembly. To help identify the specific components within the inverter assembly that need to be replaced, follow the steps in this service bulletin to address the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2010 2014 PRIUS AND 2012 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH DTCS P0A94, P324E, P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. TO HELP IDENTIFY THE SPECIFIC COMPONENTS WITHIN THE INVERTER ASSEMBLY THAT NEED TO BE REPLACED, FOLLOW THE STEPS IN THIS SERVICE BULLETIN TO ADDRESS THE CONDITION.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2010 2014 PRIUS AND 2012 2014 PRIUS V MODEL VEHICLES MAY EXHIBIT A MIL ON CONDITION WITH DTCS P0A94, P324E, P0A1A, OR P3004, INDICATING A MALFUNCTION HAS OCCURRED IN THE HYBRID INVERTER ASSEMBLY. TO HELP IDENTIFY THE SPECIFIC COMPONENTS WITHIN THE INVERTER ASSEMBLY THAT NEED TO BE REPLACED, FOLLOW THE STEPS IN THIS SERVICE BULLETIN TO ADDRESS THE CONDITION.
Source components: ELECTRICAL SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some Prius, Prius V, and Prius PHV vehciles may exhibit a rough idle or tapping noise from the HV transaxle at cold start. The Check Engine Light may also illuminate with (DTC) P0401 (Exhaust Gas Recirculation Flow Insufficient Detected). Due to excess carbon build-up at the valve assembly, the valve will stick, causing the engine RPM to fluctuate. Follow the procedures in this bulletin to address the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some Prius, Prius V and Prius PHV vehicles may exhibit a vibration due to rough idle and/or tapping noise from the HV transaxle at cold start. The Check Engine Light may also illuminate with (DTC) P0401 (Exhaust Gas Recirculation Flow Insufficient Detected). Due to excess carbon build up at the valve assembly, the valve will stick causing the engine RPM to fluctuate. Follow the procedures in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME PRIUS, PRIUS V, AND PRIUS PHV VEHCILES MAY EEXHIBVIT A ROUGH IDLE OR TAPPING NOISE FROM THE HV TRANSAXLE AT COLD START. THE CHECK ENGINE LIGHT MAY ALSO ILLUMINATE WITH (DTC) P0401 (EXHAUST GAS RECIRCULATION FLOW INSUFFICIENT DETECTED). DUE TO EXCESS CARBON BUILD-UP AT THE VALVE ASSEMBLY, THE VALVE WILL STICK, CAUSING THE ENGINE RPM TO FLUCTUATE. FOLLOW THE PROCEDURES IN THIS BULLETIN TO ADDRESS THE CONDITION.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. "
NHTSA source summary · Original PDF not reviewed by Recallfolio
Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory. Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY. CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFERENCE DOCUMENTS SECTIONS. THIS CHANGE HAS OCCURRED TO HELP SPEED UP THE UPDATING PROCESS OF THIS DOCUMENT. "
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: THIS BULLETIN INCLUDES BASIC PROCEDURES FOR PERFORMING A RESCUE CHARGE ON NI-MH HIGH VOLTAGE (HV) BATTERIES. THIS BULLETIN SHOULD BE USED IN CONJUNCTION WITH THE REPAIR MANUAL WHILE PERFORMING RESCUE CHARGE. THE GRX-5100 SHOULD BE USED WHEREVER THE REPAIR MANUAL REFERENCES THE TOYOTA HYBRID SYSTEM (THS) CHARGER.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SST'S HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEM. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. "
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 - 2015 model year Prius (2ZR-FXE equipped) vehicles and 2012 - 2015 model year Prius PHV and Prius V (2ZR-FXE equipped) vehicles may exhibit a "runs rough" and/or MIL "ON" condition with DTC(s) P030# (Misfire) during light acceleration while the Exhaust Gas Recirculation (EGR) system is active. Replace the intake manifold assembly to address this condition.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SOME 2010 2015 MODEL YEAR PRIUS (2ZR-FXE EQUIPPED) VEHICLES AND 2012 2015 MODEL YEAR PRIUS PHV AND PRIUS V (2ZR-FXE EQUIPPED) VEHICLES MAY EXHIBIT A RUNS ROUGH AND/OR MIL ON CONDITION WITH DTC(S) P030# (MISFIRE) DURING LIGHT ACCELERATION WHILE THE EXHAUST GAS RECIRCULATION (EGR) SYSTEM IS ACTIVE. REPLACE THE INTAKE MANIFOLD ASSEMBLY TO ADDRESS THIS CONDITION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Toyota models equipped with Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (eg., Genre, Artist, Song, Title, Album Name, etc.). The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in the bulletin to perform the update.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: TOYOTA MODELS EQUIPPED WITH PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE. GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (EG., GENRE, ARTIST, SONG, TITLE, ALBUM NAME, ETC.). THE GRACENOTE UPDATE WILL BE INCLUDED ON THE "USB DRIVE NAVIGATION MAP UPDATE" SST. A GRACENOTE UPDATE MUST BE PERFORMED BEFORE A NAVIGATION MAP UPDATE. A NAVIGATION MAP UPDATE IS NOT REQUIRED TO COMPLETE THE GRACENOTE UPDATE. USE THE PROCESS DESCRIBED IN THIS BULLETIN TO PERFORM THE UPDATE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: TOYOTA MODELS EQUIPPED WITH THE PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDATE, HOWEVER A UNIQUE ACTIVATION NUMBER IS REQUIRED FOR EACH VEHICLE. ACTIVATION NUMBERS ARE PROVIDED IN AN ACTIVATION CARD NUMBER (ACN) PAMPHLET AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. USE THE PROCESS DESCRIBED IN THE BULLETIN TO PERFORM THE UPDATE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Card Number (ACN) required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: TOYOTA MODELS EQUIPPED WITH THE DISPLAY AUDIO NAVIGATION SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDATE, HOWEVER A UNIQUE ACTIVATION CARD NUMBER (ACN) REQUIRED FOR EACH VEHICLE. ACTIVATION NUMBERS ARE PROVIDED IN AN ACTIVATION CARD NUMBER (ACN) PAMPHLET AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. USE THE PROCESS DESCRIBED IN THIS BULLETIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A VEHICLE MAY ARRIVE TO THE DEALER WITH A MIL ON CONDITION AND P0A80 STORED IN THE MEMORY. SOME CASES HAVE BEEN IDENTIFIED WITH INTERNAL MODIFICATION DONE TO THE HV BATTERY. MODIFIED OR ALTERED PARTS ARE NOT COVERED UNDER WARRANTY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS. REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: THE VEHICLE MAY BE DIFFICULT TO START OR HAVE AN ABNORMALLY LOW OR ROUGH IDLE AFTER THE BATTERY HAS BEEN DISCONNECTED OR POWER TO THE ENGINE ECM HAS BEEN INTERRUPTED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware. The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook media playback is inoperative via Bluetooth audio.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE. THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE FOLLOWING ISSUES: WHEN RECEIVING TWO INCOMING CALLS SIMULTANEOUSLY, BOTH CALLS ARE ENDED AUTOMATICALLY. ITUNES RADIO APP DOES NOT PLAY VIA BLUETOOTH AUDIO. PODCAST AND AUDIOBOOK MEDIA PLAYBACK IS INOPERATIVE VIA BLUETOOTH AUDIO.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TechTip: Condition - The vehicle may be difficult to start or have an abnormally low or rough idle after the battery has been disconnected or power to the Engine ECM has been interrupted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the throttle body housing. One or more of the following DTCs may also set: * P3190 (Poor Engine Power) * P3191 (Engine Does NOT Start) * P0171 (System Too Lean [Bank One]) Replace the Purge VSV (Vacuum Switching Valve Assembly) and reprogram the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) with the latest calibration to address this condition.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 - 2013 model year Prius and 2012 - 2013 model year Prius V vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code(s) (DTCs) P0A0F (Engine Failed to Start), caused by Purge VSV/PCV line separation from the throttle body housing. One or more of the following DTCs may also set: * P3190 (Poor Engine Power) * P3191 (Engine Does NOT Start) * P0171 (System Too Lean [Bank One]) Replace the Purge VSV (Vacuum Switching Valve Assembly) and reprogram the Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) with the latest calibration to address this condition.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TOYOTA: DIAGNOSTIC TROUBLE CODE (DTC) POAOF ENGINE FAILS TO START, WITH MALFUNCTION INDICATOR LAMP (MIL) ON DUE TO PURGE VSV/PCV LINE SEPARATION OF THROTTLE BODY HOUSING. MODEL 2010-13 PRIUS, PRIUS V. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Prius PHV customers may have notice a change in the displayed EV Distance or have a concern about the HV Battery performace based on this value.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles.
Source components: HYBRID PROPULSION SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the Hybrid Inverter with Converter assembly equipped on 2010 - 2015 model year Prius and 2012 - 2015 model year Prius V vehicles.
Source components: HYBRID PROPULSION SYSTEM · HYBRID PROPULSION SYSTEM: INVERTER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.