2023 Toyota HIGHLANDER Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–130 of 130, ordered newest first. Dated records on this page: May 13, 2022–Nov 3, 2023.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Nov 3, 2023Service Bulletin/Repair Instructions
TSB008723
NHTSA communication ID: 10247799
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2023 model year Highlander vehicles may exhibit one or both of the following conditions: ?Hesitation when accelerating from a stop. ?Non-linear acceleration from a stop or rolling stop with steady throttle. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some MY23-24 Highlander and Grand Highlander/HV vehicles may experience a condition where the engine does not restart automatically following a start/stop event. However, the engine may be restarted normally after a period of time in the IG OFF condition. This condition typically sets DTC P154200. Please contact TAS for diagnostic instructions to aid in resolution of the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2023 model year Highlander vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P05CE00 (Cold Start ?B? Camshaft Position Timing Performance Bank 1). The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered with only one Smart Key and a second mechanical key.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Source components: AIR BAGS · EQUIPMENT · VEHICLE SPEED CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2021 - 2023 Highlander HV, RAV4 HV and Sienna HV vehicles equipped with Rear Motor Generator, MGR (Q610), may duplicate an abnormal noise (Drone, Growl, Humming, and/or other) from the MGR at various vehicle speeds and normal drive conditions. Please contact TAS for diagnostic instructions to aid in resolution of the condition.
Source components: BACK OVER PREVENTION · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off resulting in a crash. This service bulletin outlines the physical differences and precautions that should be taken when servicing different wheel and wheel fastener types.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) present: ?P24517F ? Evaporative Emission System Switching Valve Actuator Stuck Off. ?P14502A ? Fuel Tank Pressure Sensor Signal Stuck in Range.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, GASOLINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2022-2024 MY vehicles equipped with the A25A engine may exhibit a leak from the engine water pump, and/or MIL On condition accompanied by DTC(s): ?P26CA14 Engine Coolant Pump Circuit Short to Ground or Open ?P26CA31 Engine Coolant Pump No Signal
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some Model Year 2018-2023 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter
Source components: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2021 - 2023 Highlander HV, RAV4 HV and Sienna HV vehicles equipped with Rear Motor Generator, MGR (Q610), may duplicate an abnormal noise (Drone, Growl, Humming, and/or other) from the MGR at various vehicle speeds and normal drive conditions. Please contact TAS for diagnostic instructions to aid in resolution of the condition.
Source components: BACK OVER PREVENTION · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2021 to 2023 MY vehicles equipped Rear Motor Generator, MGR (Q610) may experience an oil leak concern. This issue is currently under investigation
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should test the auxiliary (12V) battery and recharge, if necessary, no more than 48 hours before delivery to the customer
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2023 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference
Source components: AIR BAGS · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid vehicle (HV) battery. ?Auxiliary (12V) battery. If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified SOC of the vehicle?s battery while in stock and ensure proper SOC at delivery.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some MY2022-2023 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL on condition with one or more of the following DTCs: P26CA12, P26CA14, P26CB71, P26CA31, P26CE37
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories (including interior light, clock, and radio reset). ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) This bulletin contains the PDS procedures that apply specifically to 2023 model year Highlander and Highlander Hybrid vehicles. A universal PDS Check Sheet that contains PDS steps that apply to all 2023 model year Toyota vehicles has been developed. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, be sure to follow Long-Term Vehicle Storage Guidelines
Source components: ELECTRICAL SYSTEM · EQUIPMENT · STRUCTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should test the auxiliary (12V) battery and recharge, if necessary, no more than 48 hours before delivery to the customer.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2023 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.