The manufacturer’s record · Page 1 of 2
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 111, ordered newest first. Dated records on this page: Jul 3, 2019–Jan 30, 2026.
Back to 2020 Toyota C-HR problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 11028726
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
Campaign / software reference: T-SB-0106-22 Obsolete
Source components: ELECTRICAL SYSTEM.
Source record 11028726 at NHTSANHTSA communication ID: 11028722
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Campaign / software reference: T-SB-0001-26
Source components: ELECTRICAL SYSTEM.
Source record 11028722 at NHTSANHTSA communication ID: 11028712
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24 Rev2
Source components: UNKNOWN OR OTHER.
Source record 11028712 at NHTSANHTSA communication ID: 11019332
NHTSA source summary · Original PDF not reviewed by Recallfolio
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: T-TT-0780-25
Source components: ELECTRICAL SYSTEM.
Source record 11019332 at NHTSANHTSA communication ID: 11018329
NHTSA source summary · Original PDF not reviewed by Recallfolio
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
Campaign / software reference: T-TT-0780-25
Source components: ELECTRICAL SYSTEM.
Source record 11018329 at NHTSANHTSA communication ID: 11016786
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
Campaign / software reference: T-SB-0106-22 Rev2
Source components: ELECTRICAL SYSTEM.
Source record 11016786 at NHTSANHTSA communication ID: 11015500
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.
Campaign / software reference: T-SB-0106-22 Rev2
Source components: ELECTRICAL SYSTEM.
Source record 11015500 at NHTSANHTSA communication ID: 11012744
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev2
Source components: STRUCTURE:BODY.
Source record 11012744 at NHTSANHTSA communication ID: 11012743
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev2
Source components: STRUCTURE:BODY.
Source record 11012743 at NHTSANHTSA communication ID: 11012742
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev2
Source components: STRUCTURE:BODY.
Source record 11012742 at NHTSANHTSA communication ID: 11012735
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
Campaign / software reference: T-SB-0061-23 Rev2
Source components: STRUCTURE:BODY.
Source record 11012735 at NHTSANHTSA communication ID: 11012727
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Campaign / software reference: T-SB-0062-23 Rev2
Source components: STRUCTURE:BODY.
Source record 11012727 at NHTSANHTSA communication ID: 11007455
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Campaign / software reference: T-SB-0055-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007455 at NHTSANHTSA communication ID: 11006161
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Campaign / software reference: T-SB-0055-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006161 at NHTSANHTSA communication ID: 11007445
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007445 at NHTSANHTSA communication ID: 11007444
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007444 at NHTSANHTSA communication ID: 11007443
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11007443 at NHTSANHTSA communication ID: 11006151
NHTSA source summary · Original PDF not reviewed by Recallfolio
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
Campaign / software reference: T-SB-0039-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006151 at NHTSANHTSA communication ID: 11006150
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Campaign / software reference: T-SB-0038-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006150 at NHTSANHTSA communication ID: 11006149
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24 Rev1
Source components: STRUCTURE:BODY.
Source record 11006149 at NHTSANHTSA communication ID: 11005122
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24
Source components: STRUCTURE:BODY.
Source record 11005122 at NHTSANHTSA communication ID: 11005064
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Campaign / software reference: T-SB-0055-24
Source components: STRUCTURE:BODY.
Source record 11005064 at NHTSANHTSA communication ID: 11005119
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
Campaign / software reference: T-SB-0103-20 Rev1
Source components: ENGINE.
Source record 11005119 at NHTSANHTSA communication ID: 11005061
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
Campaign / software reference: T-SB-0103-20 Rev1
Source components: ENGINE.
Source record 11005061 at NHTSANHTSA communication ID: 11005153
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
Campaign / software reference: T-SB-0061-23 Rev1
Source components: STRUCTURE:BODY.
Source record 11005153 at NHTSANHTSA communication ID: 11005149
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
Campaign / software reference: T-SB-0062-23 Rev1
Source components: STRUCTURE:BODY.
Source record 11005149 at NHTSANHTSA communication ID: 11003647
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
Campaign / software reference: T-SB-0038-24
Source components: STRUCTURE:BODY.
Source record 11003647 at NHTSANHTSA communication ID: 11003644
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24
Source components: STRUCTURE:BODY.
Source record 11003644 at NHTSANHTSA communication ID: 11003592
NHTSA source summary · Original PDF not reviewed by Recallfolio
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. •The entire bulletin has been updated.
Campaign / software reference: T-SB-0038-24
Source components: STRUCTURE:BODY.
Source record 11003592 at NHTSANHTSA communication ID: 11003589
NHTSA source summary · Original PDF not reviewed by Recallfolio
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Campaign / software reference: T-SB-0035-24
Source components: STRUCTURE:BODY.
Source record 11003589 at NHTSANHTSA communication ID: 10253223
NHTSA source summary · Original PDF not reviewed by Recallfolio
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION.
Source record 10253223 at NHTSANHTSA communication ID: 10252259
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · UNKNOWN OR OTHER.
Source record 10252259 at NHTSANHTSA communication ID: 10244115
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS.
Source record 10244115 at NHTSANHTSA communication ID: 10244113
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Source components: AIR BAGS · EQUIPMENT · VEHICLE SPEED CONTROL.
Source record 10244113 at NHTSANHTSA communication ID: 10244111
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · UNKNOWN OR OTHER.
Source record 10244111 at NHTSANHTSA communication ID: 10238157
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10238157 at NHTSANHTSA communication ID: 10230376
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10230376 at NHTSANHTSA communication ID: 10230360
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10230360 at NHTSANHTSA communication ID: 10224108
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Source components: STRUCTURE.
Source record 10224108 at NHTSANHTSA communication ID: 10220183
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Source components: STRUCTURE.
Source record 10220183 at NHTSANHTSA communication ID: 10213897
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10213897 at NHTSANHTSA communication ID: 10220154
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
Source components: COMMUNICATION:MANUFACTURER TELEMATICS.
Source record 10220154 at NHTSANHTSA communication ID: 10214347
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
Source components: EQUIPMENT.
Source record 10214347 at NHTSANHTSA communication ID: 10210373
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10210373 at NHTSANHTSA communication ID: 10210365
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
Source components: ELECTRICAL SYSTEM.
Source record 10210365 at NHTSANHTSA communication ID: 10208995
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Source components: SEATS.
Source record 10208995 at NHTSANHTSA communication ID: 10207958
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacement of parts, please refer to the procedure below.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE.
Source record 10207958 at NHTSANHTSA communication ID: 10207946
NHTSA source summary · Original PDF not reviewed by Recallfolio
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · TIRES · WHEELS.
Source record 10207946 at NHTSANHTSA communication ID: 10203532
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10203532 at NHTSANHTSA communication ID: 10202452
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
Source components: LANE DEPARTURE · VISIBILITY.
Source record 10202452 at NHTSANHTSA communication ID: 10201400
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10201400 at NHTSANHTSA communication ID: 10198150
NHTSA source summary · Original PDF not reviewed by Recallfolio
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10198150 at NHTSANHTSA communication ID: 10198127
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10198127 at NHTSANHTSA communication ID: 10198104
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Album art inoperative. ?Pause function intermittently inoperative in CD mode. ?Intermittent DTC B15FE present. ?Abnormal energy flow screen appearance on Hybrid models. ?Abnormal phone call operation during Apple CarPlay®. ??No Information? displayed in Information Screen. ?No audio after voice guidance in Android Auto. ?Abnormal charging scheduling operation on RAV4 Prime models. ?Abnormal XM operation when using Apple CarPlay®. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10198104 at NHTSANHTSA communication ID: 10190460
NHTSA source summary · Original PDF not reviewed by Recallfolio
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
Source components: AIR BAGS.
Source record 10190460 at NHTSANHTSA communication ID: 10190448
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
Source components: SEATS.
Source record 10190448 at NHTSANHTSA communication ID: 10188913
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Source components: EQUIPMENT.
Source record 10188913 at NHTSANHTSA communication ID: 10187264
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
Source components: BACK OVER PREVENTION:SOFTWARE.
Source record 10187264 at NHTSANHTSA communication ID: 10184554
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with all iPhone® 12 models. An updated USB port is available to address this condition. Follow the Repair Procedure in this bulletin to address this condition.
Source components: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER.
Source record 10184554 at NHTSANHTSA communication ID: 10184549
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles may experience an issue related to the DCM, the following information is consolidating the available diagnostic information in one document.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10184549 at NHTSANHTSA communication ID: 10183286
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay® with only iPhone® 12 devices (iPhone® 12, iPhone® 12 Max, iPhone® 12 Pro, or iPhone® 12 Pro Max).
Source components: COMMUNICATION · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10183286 at NHTSANHTSA communication ID: 10183281
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: HVAC drain tube is found to be blocked/clogged.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS.
Source record 10183281 at NHTSANHTSA communication ID: 10183188
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP · EQUIPMENT.
Source record 10183188 at NHTSANHTSA communication ID: 10182983
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · STEERING.
Source record 10182983 at NHTSANHTSA communication ID: 10182982
NHTSA source summary · Original PDF not reviewed by Recallfolio
2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10182982 at NHTSANHTSA communication ID: 10179791
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10179791 at NHTSANHTSA communication ID: 10179747
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10179747 at NHTSANHTSA communication ID: 10178528
NHTSA source summary · Original PDF not reviewed by Recallfolio
OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete.
Source components: STRUCTURE:BODY.
Source record 10178528 at NHTSANHTSA communication ID: 10178524
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: HVAC drain tube is found to be blocked/clogged.
Source components: ENGINE AND ENGINE COOLING:COOLING SYSTEM.
Source record 10178524 at NHTSANHTSA communication ID: 10178787
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10178787 at NHTSANHTSA communication ID: 10177779
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Repairing a 1234YF HVAC system on a gas powered (non-hybrid) Toyota vehicle may require additional compressor oil to complete the repairs. The various 1234YF compressor oils (ND-12, PS-D1, or VC100YF) are available through the Toyota Approved Dealer Equipment website.
Source components: ENGINE AND ENGINE COOLING.
Source record 10177779 at NHTSANHTSA communication ID: 10176704
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corrosion purposes oUsually located in the glove box prior to PDS -The number of plugs may be different based on model and production location
Source components: EQUIPMENT · STRUCTURE.
Source record 10176704 at NHTSANHTSA communication ID: 10176504
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10176504 at NHTSANHTSA communication ID: 10176493
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10176493 at NHTSANHTSA communication ID: 10174921
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.
Source components: EQUIPMENT.
Source record 10174921 at NHTSANHTSA communication ID: 10174899
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings ?Proper operation of electrical accessories ?Interior cleanliness ?Proper function of mechanical systems Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of their vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year C-HR. Some check points have been added, expanded, or clarified.
Source components: ELECTRICAL SYSTEM · STRUCTURE.
Source record 10174899 at NHTSANHTSA communication ID: 10174890
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
Source components: EQUIPMENT.
Source record 10174890 at NHTSANHTSA communication ID: 10173972
NHTSA source summary · Original PDF not reviewed by Recallfolio
Safety Recall and Service Campaign - Technician Certification Requirements
Source components: EQUIPMENT.
Source record 10173972 at NHTSANHTSA communication ID: 10190459
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
Source record 10190459 at NHTSANHTSA communication ID: 10173966
NHTSA source summary · Original PDF not reviewed by Recallfolio
Safety Recall and Service Campaign - Technician Certification Requirements
Source components: EQUIPMENT.
Source record 10173966 at NHTSANHTSA communication ID: 10173805
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · SERVICE BRAKES.
Source record 10173805 at NHTSANHTSA communication ID: 10173799
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Some 2016 ? 2020 model year Toyota vehicles may exhibit naturally occurring odors emitted from the HVAC system and/or related environmental factors. Follow the General Procedure in this bulletin to minimize the odors experienced.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10173799 at NHTSANHTSA communication ID: 10173740
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173740 at NHTSANHTSA communication ID: 10172863
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS or after replacement due to DCM activation issues. If there are no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console determine if the vehicle is in shipping mode. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the Shipping Mode recommendations below, and do not create a TAS case.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10172863 at NHTSANHTSA communication ID: 10172858
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS or after replacement due to DCM activation issues. If there are no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console determine if the vehicle is in shipping mode. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as "Shipping", continue to the Shipping Mode recommendations below, and do not create a TAS case.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10172858 at NHTSANHTSA communication ID: 10172854
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10172854 at NHTSANHTSA communication ID: 10172852
NHTSA source summary · Original PDF not reviewed by Recallfolio
Safety Recall and Service Campaign - Technician Certification Requirements
Source components: EQUIPMENT.
Source record 10172852 at NHTSANHTSA communication ID: 10172836
NHTSA source summary · Original PDF not reviewed by Recallfolio
An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Connection to a wireless network is recommended for optimal functionality when downloading software via a smartphone. Download the latest Entune? 3.0 smartphone app on a smartphone. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates
Source components: EQUIPMENT.
Source record 10172836 at NHTSANHTSA communication ID: 10171405
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
Source components: EQUIPMENT.
Source record 10171405 at NHTSANHTSA communication ID: 10171404
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE January 24, 2020 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before to customer delivery.
Source components: EQUIPMENT.
Source record 10171404 at NHTSANHTSA communication ID: 10171453
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE January 22, 2020 Rev1: ? The Battery subsection has been updated. Any previous printed versions of this bulletin should be discarded. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Source components: EQUIPMENT.
Source record 10171453 at NHTSANHTSA communication ID: 10171701
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.
Source components: EQUIPMENT.
Source record 10171701 at NHTSANHTSA communication ID: 10171695
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS due to DCM activation issues. This condition is characterized by no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the recommendations below, and do not create a TAS case.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171695 at NHTSANHTSA communication ID: 10170728
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS due to DCM activation issues. This condition is characterized by no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the recommendations below, and do not create a TAS case.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10170728 at NHTSANHTSA communication ID: 10170727
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: All grades of 2018-2020 model year Mirai, Sienna, CH-R, and 2020 model year Land Cruiser, Prius, and Prius Prime vehicles are not compatible with Toyota Remote Connect app features. The Toyota Remote Connect mobile app lets you lock and unlock doors, start the engine, find your vehicle in a parking lot, and monitor guest drivers.
Source components: BACK OVER PREVENTION · SEAT BELTS.
Source record 10170727 at NHTSANHTSA communication ID: 10170714
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: On 2018-2020 model year C-HR vehicles follow the recommendations when performing the HVAC odor maintenance service using A/C Power Foam Evaporator Cleaner & Refresher.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10170714 at NHTSANHTSA communication ID: 10168537
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Source components: STEERING.
Source record 10168537 at NHTSANHTSA communication ID: 10168517
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings ? Proper operation of electrical accessories ? Interior cleanliness ? Proper function of mechanical systems Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of their vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. (See PDS Check Sheet item 8 of ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year C-HR. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.
Source components: ELECTRICAL SYSTEM.
Source record 10168517 at NHTSANHTSA communication ID: 10164352
NHTSA source summary · Original PDF not reviewed by Recallfolio
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10164352 at NHTSANHTSA communication ID: 10164337
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REVISION NOTICE July 03, 2019 Rev1: ? Applicability has been updated to include 2020 model year Supra vehicles. ? The Hook and Loop Style section has been added. Any previous printed versions of this bulletin should be discarded. 2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference. CAUTION ? ALWAYS verify the floor mat is designed specifically for the model and model year it is being installed in. ? ONLY use floor mats that can be secured using the retainers. ALL OEM Toyota floor mats are specifically designed to fit correctly and be secured using the retainers. ? Make sure the floor mat is properly placed on the vehicle carpet and secured with the retainers. If the driver side floor mat is NOT properly placed and secured, it could slip and interfere with the movement of the pedals during driving and may cause an accident. ? Verify the operation of the accelerator, brake, and clutch (if equipped) pedals and clearance to the mat. ? NEVER install more than one floor mat at a time in the driver?s seating position. ? If applicable, ANY secondary set of floor mats (based upon customer preference, such as the all-weather floor mats or other floor mats) MUST be placed in the trunk with ALL the packaging material intact. Do NOT install the secondary mat on top of the primary floor mat already installed in the driver?s seating position.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10164337 at NHTSA