The manufacturer’s record · Page 6 of 7
Original record summaries, dates and identifiers for this model-year. Records 501–600 of 612, ordered newest first. Dated records on this page: Aug 15, 2019–Jan 12, 2021.
Back to 2020 Subaru OUTBACK problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10186368
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · VISIBILITY.
Source record 10186368 at NHTSANHTSA communication ID: 10186363
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
Source components: SEAT BELTS · SEATS.
Source record 10186363 at NHTSANHTSA communication ID: 10186306
NHTSA source summary · Original PDF not reviewed by Recallfolio
Campaigns WRH-20 and WRI-20 related to a Denso Gen 4 CP1 software update. Critical points to avoiding unnecessary hardware replacement.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10186306 at NHTSANHTSA communication ID: 10186348
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide replacement key and immobilizer information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10186348 at NHTSANHTSA communication ID: 10185094
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during Subaru Select Monitor (SSM) diagnosis of the DMS.
Source components: ELECTRICAL SYSTEM.
Source record 10185094 at NHTSANHTSA communication ID: 10185074
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
Source components: ELECTRICAL SYSTEM.
Source record 10185074 at NHTSANHTSA communication ID: 10185089
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
Source components: EQUIPMENT · POWER TRAIN.
Source record 10185089 at NHTSANHTSA communication ID: 10185075
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
Source components: ELECTRICAL SYSTEM.
Source record 10185075 at NHTSANHTSA communication ID: 10185073
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10185073 at NHTSANHTSA communication ID: 10185085
NHTSA source summary · Original PDF not reviewed by Recallfolio
The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10185085 at NHTSANHTSA communication ID: 10185083
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEAT BELTS.
Source record 10185083 at NHTSANHTSA communication ID: 10185082
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEAT BELTS · SEATS.
Source record 10185082 at NHTSANHTSA communication ID: 10185078
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10185078 at NHTSANHTSA communication ID: 10185076
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10185076 at NHTSANHTSA communication ID: 10185072
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10185072 at NHTSANHTSA communication ID: 10185071
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10185071 at NHTSANHTSA communication ID: 10185070
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10185070 at NHTSANHTSA communication ID: 10185063
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10185063 at NHTSANHTSA communication ID: 10183709
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin addresses isolated customer concerns regarding the CP1 Base Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and / or shutting off intermittently.
Source components: ELECTRICAL SYSTEM.
Source record 10183709 at NHTSANHTSA communication ID: 10183705
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units.
Source components: ELECTRICAL SYSTEM.
Source record 10183705 at NHTSANHTSA communication ID: 10183704
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
Source components: EQUIPMENT.
Source record 10183704 at NHTSANHTSA communication ID: 10183700
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides a testing procedure for the microphone used in Denso CP1 infotainment systems.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10183700 at NHTSANHTSA communication ID: 10183714
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
Source components: POWER TRAIN.
Source record 10183714 at NHTSANHTSA communication ID: 10183694
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel.
Source components: EQUIPMENT · LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10183694 at NHTSANHTSA communication ID: 10182248
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL.
Source record 10182248 at NHTSANHTSA communication ID: 10182244
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10182244 at NHTSANHTSA communication ID: 10182243
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed.
Source components: ENGINE AND ENGINE COOLING.
Source record 10182243 at NHTSANHTSA communication ID: 10182242
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10182242 at NHTSANHTSA communication ID: 10182234
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft.
Source components: ENGINE AND ENGINE COOLING.
Source record 10182234 at NHTSANHTSA communication ID: 10182222
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10182222 at NHTSANHTSA communication ID: 10182212
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10182212 at NHTSANHTSA communication ID: 10180736
NHTSA source summary · Original PDF not reviewed by Recallfolio
Update your STARLINK Multimedia Software for vehicles with 11.6-inch display.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10180736 at NHTSANHTSA communication ID: 10180686
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10180686 at NHTSANHTSA communication ID: 10180685
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and/or shutting off intermittently.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10180685 at NHTSANHTSA communication ID: 10180729
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new center vent grille assemblies which contain an enhanced control mechanism to ensure complete closing when the operator chooses to close off airflow.
Source components: EQUIPMENT · STRUCTURE:INTERIOR PANELS:DASHBOARD.
Source record 10180729 at NHTSANHTSA communication ID: 10179420
NHTSA source summary · Original PDF not reviewed by Recallfolio
Due to the FOTA update concerns there has been an increased demand for the CCU (Cockpit Control Unit) and the 11.6 " (Mid and High) CID. This increased demand has created a temporary backorder at the exchange unit vendor for both components.
Source components: ELECTRICAL SYSTEM.
Source record 10179420 at NHTSANHTSA communication ID: 10179412
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin involves DTC U0254 "Lost Communication with Remote Control Module".
Source components: ELECTRICAL SYSTEM.
Source record 10179412 at NHTSANHTSA communication ID: 10179411
NHTSA source summary · Original PDF not reviewed by Recallfolio
Concern with latest 2020 MY Legacy / Outback Gen 4 CP1 FOTA Software Update.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10179411 at NHTSANHTSA communication ID: 10179410
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10179410 at NHTSANHTSA communication ID: 10179384
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
Source components: ELECTRICAL SYSTEM.
Source record 10179384 at NHTSANHTSA communication ID: 10179381
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10179381 at NHTSANHTSA communication ID: 10179378
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Service Tools Cross Reference List.
Source components: EQUIPMENT.
Source record 10179378 at NHTSANHTSA communication ID: 10177832
NHTSA source summary · Original PDF not reviewed by Recallfolio
USB map data update procedure for Denso Gen 4 Navigation equipped system.
Source components: ELECTRICAL SYSTEM.
Source record 10177832 at NHTSANHTSA communication ID: 10177820
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service information bulletin provides Telematics system/generation applicability.
Source components: ELECTRICAL SYSTEM.
Source record 10177820 at NHTSANHTSA communication ID: 10177826
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10177826 at NHTSANHTSA communication ID: 10177825
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
Source components: ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE.
Source record 10177825 at NHTSANHTSA communication ID: 10177819
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC).
Source components: ELECTRICAL SYSTEM.
Source record 10177819 at NHTSANHTSA communication ID: 10177818
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10177818 at NHTSANHTSA communication ID: 10176027
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru Service and Technical Support Line Newsletter. (QMR of the Month)
Source components: ELECTRICAL SYSTEM.
Source record 10176027 at NHTSANHTSA communication ID: 10176026
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Gen Denso CP1 Audio and Navigation head units utilized in the models listed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10176026 at NHTSANHTSA communication ID: 10176021
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6, when they appear in memory all at the same time as a group.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10176021 at NHTSANHTSA communication ID: 10175989
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
Source record 10175989 at NHTSANHTSA communication ID: 10175984
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle repair program for customers affected by the COVID-19 quarantine.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10175984 at NHTSANHTSA communication ID: 10174543
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Models (Vehicle Cleaning- COVID-19Best Practices)
Source components: EQUIPMENT.
Source record 10174543 at NHTSANHTSA communication ID: 10174537
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10174537 at NHTSANHTSA communication ID: 10174536
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10174536 at NHTSANHTSA communication ID: 10174540
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10174540 at NHTSANHTSA communication ID: 10174535
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru's QMR of the month winner.
Source components: ELECTRICAL SYSTEM.
Source record 10174535 at NHTSANHTSA communication ID: 10174513
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises.
Source components: ELECTRICAL SYSTEM.
Source record 10174513 at NHTSANHTSA communication ID: 10174512
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process.
Source components: ELECTRICAL SYSTEM.
Source record 10174512 at NHTSANHTSA communication ID: 10173200
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's Driver Monitoring System (DMS) settings when servicing the vehicle.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10173200 at NHTSANHTSA communication ID: 10173135
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10173135 at NHTSANHTSA communication ID: 10173128
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173128 at NHTSANHTSA communication ID: 10173127
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173127 at NHTSANHTSA communication ID: 10173116
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10173116 at NHTSANHTSA communication ID: 10173027
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10173027 at NHTSANHTSA communication ID: 10171925
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10171925 at NHTSANHTSA communication ID: 10171944
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171944 at NHTSANHTSA communication ID: 10171939
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
Source components: EQUIPMENT.
Source record 10171939 at NHTSANHTSA communication ID: 10171933
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171933 at NHTSANHTSA communication ID: 10171106
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure to address a limited number of customer concerns regarding a visible gap between the A-Pillar trim panel and the head liner.
Source components: EQUIPMENT.
Source record 10171106 at NHTSANHTSA communication ID: 10171083
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · FORWARD COLLISION AVOIDANCE.
Source record 10171083 at NHTSANHTSA communication ID: 10171089
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10171089 at NHTSANHTSA communication ID: 10169850
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit âAuthentication Keyâ supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change approximately every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available.
Source components: ELECTRICAL SYSTEM.
Source record 10169850 at NHTSANHTSA communication ID: 10169846
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru Service and Technical Support Line Newsletter.
Source components: ELECTRICAL SYSTEM.
Source record 10169846 at NHTSANHTSA communication ID: 10169825
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Source components: ELECTRICAL SYSTEM.
Source record 10169825 at NHTSANHTSA communication ID: 10169877
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. In some vehicles, the current software may cause the sub learning value control to operate improperly during the wake-up mode of the ECM. This could cause repeated erroneous learning of the accelerator position which can result in the disabling of the VDC function. When the VDC function is disabled, EyeSight, Reverse Automatic Braking (RAB), and Electronic Parking Brake (EPB) auto release functions are disabled by the VDC fail signal causing the VDC, EyeSight, RAB and EPB warning lamps to illuminate. This program affects approximately 115,729 vehicles.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10169877 at NHTSANHTSA communication ID: 10169869
NHTSA source summary · Original PDF not reviewed by Recallfolio
"In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. In some vehicles, the current software may cause the sub learning value control to operate improperly during the wake-up mode of the ECM. This could cause repeated erroneous learning of the accelerator position which can result in the disabling of the VDC function. When the VDC function is disabled, EyeSight, Reverse Automatic Braking (RAB), and Electronic Parking Brake (EPB) auto release functions are disabled by the VDC fail signal causing the VDC, EyeSight, RAB and EPB warning lamps to illuminate. This program affects approximately 115,729 vehicles."
Source components: ELECTRICAL SYSTEM.
Source record 10169869 at NHTSANHTSA communication ID: 10169872
NHTSA source summary · Original PDF not reviewed by Recallfolio
WUU-06 ECM Reprogramming for DTC C1424 Customer Satisfaction Service Program.
Source components: ENGINE AND ENGINE COOLING.
Source record 10169872 at NHTSANHTSA communication ID: 10169829
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin involves DTC U0254 âLost Communication with Remote Control Moduleâ. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.
Source components: ELECTRICAL SYSTEM.
Source record 10169829 at NHTSANHTSA communication ID: 10169828
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides the proper tightening / torque sequence to follow when installing Intake Duct #3 onto the intercooler assembly. Following the sequence below will insure the bolts remain fully tightened.
Source components: ENGINE AND ENGINE COOLING.
Source record 10169828 at NHTSANHTSA communication ID: 10169826
NHTSA source summary · Original PDF not reviewed by Recallfolio
Announcement of the QMR of the month winner.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10169826 at NHTSANHTSA communication ID: 10168637
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168637 at NHTSANHTSA communication ID: 10168623
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168623 at NHTSANHTSA communication ID: 10168621
NHTSA source summary · Original PDF not reviewed by Recallfolio
The all-new 2020 Outback/Legacy line has adopted a new Gen4 infotainment system to support the audio/navigation features. Also referred to as Cockpit Gen1 (CP1), it is manufactured by Denso and consists of two modules: a Cockpit Control Unit (CCU) and a dual 7â display Audio unit or a 11.6â Audio/Navigation display system also known as the Center Information Display (CID). We have already received some great feedback from the field reflecting the technological advancements and ease of operation. In addition, we have noted some operational differences compared to the Gen 3 / 3.1 Harman systems.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168621 at NHTSANHTSA communication ID: 10166921
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the TR580 CVT oil pan assembly. The changes are as follows: ⢠The CVT oil pan material has been changed from steel to aluminum. ⢠The new aluminum pan has a new, larger diameter drain plug and drain plug gasket. ⢠The new aluminum pan will be sold as a set consisting of: oil pan, drain plug and drain plug gasket. ⢠The bolts used to secure the pan to the case are now a flanged type instead of lock-washer type and are reusable.
Source components: ENGINE AND ENGINE COOLING.
Source record 10166921 at NHTSANHTSA communication ID: 10166918
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Source components: ELECTRICAL SYSTEM.
Source record 10166918 at NHTSANHTSA communication ID: 10166903
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides the procedure for programming the RES fobs used with the H001SAN100 Remote Engine Starter accessory installed on (turn) Key Start -equipped vehicles. Use this procedure whenever programming (or re-programming) a fob is needed.
Source components: ELECTRICAL SYSTEM.
Source record 10166903 at NHTSANHTSA communication ID: 10166902
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.
Source components: POWER TRAIN.
Source record 10166902 at NHTSANHTSA communication ID: 10166882
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides the procedures for programing the RES fobs used with the H001SAN100 Remote Engine Starter accessory installed on (turn) Key Start-equipped vehicles. Use this procedure whenever programming (or re-programming) a fob is needed.
Source components: ELECTRICAL SYSTEM.
Source record 10166882 at NHTSANHTSA communication ID: 10165503
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined to be necessary.
Source components: SERVICE BRAKES, HYDRAULIC · SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES.
Source record 10165503 at NHTSANHTSA communication ID: 10165548
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⢠When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. ⢠The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. ⢠The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
Source components: ELECTRICAL SYSTEM.
Source record 10165548 at NHTSANHTSA communication ID: 10165546
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides a procedure for removing what appears like a lattice pattern on the display screens of the dual 7.0-inch audio unit. The pattern shown below results from natural oils in the skin adhering to small amounts of glue residue left behind after the touch screen protective films are removed.
Source components: ELECTRICAL SYSTEM.
Source record 10165546 at NHTSANHTSA communication ID: 10165518
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. Over time, if this condition exists, the brake pedal mounting area may deform. Deformation of the brake pedal mounting area could reduce braking performance, increasing the risk of a crash. A total of 3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined to be necessary.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10165518 at NHTSANHTSA communication ID: 10165507
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL.
Source record 10165507 at NHTSANHTSA communication ID: 10165506
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit âAuthentication Keyâ supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer Type âGâ or âHâ system depending on model: ⢠G: Vehicles with a turn key ignition switch ⢠H: Keyless Access with Push-Button Start.
Source components: ELECTRICAL SYSTEM.
Source record 10165506 at NHTSANHTSA communication ID: 10165502
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined to be necessary.
Source components: SERVICE BRAKES, HYDRAULIC · SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES.
Source record 10165502 at NHTSANHTSA communication ID: 10165498
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru service and technical support line news letter.
Source components: ELECTRICAL SYSTEM.
Source record 10165498 at NHTSANHTSA communication ID: 10165513
NHTSA source summary · Original PDF not reviewed by Recallfolio
A Special SBR Quality Monitoring Team is currently in the USA monitoring the launch of these much-anticipated new models. The Team is very interested in EVERYTHING related to these new vehicles. They are looking for specific and detailed information on EVERY condition identified. Naturally, this includes any and all repairs performed. It also includes cases when a customer comments on a function or condition considered to be a normal operational characteristic. This includes any improvement opportunities where some feature or function could be made even better. We are asking you to be our eyes and ears with these new models.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10165513 at NHTSANHTSA communication ID: 10164191
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit âAuthentication Keyâ supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer Type âGâ or âHâ system depending on model: ⢠G: Vehicles with a turn key ignition switch ⢠H: Keyless Access with Push-Button Start."
Source components: ELECTRICAL SYSTEM.
Source record 10164191 at NHTSA