The manufacturer’s record · Page 4 of 6
Original record summaries, dates and identifiers for this model-year. Records 301–400 of 516, ordered newest first. Dated records on this page: Jul 11, 2019–Oct 14, 2020.
Back to 2018 Subaru CROSSTREK problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10182222
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEATS.
Source record 10182222 at NHTSANHTSA communication ID: 10182214
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed.
Source components: ELECTRICAL SYSTEM · TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10182214 at NHTSANHTSA communication ID: 10182187
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site.
Source components: EQUIPMENT.
Source record 10182187 at NHTSANHTSA communication ID: 10180737
NHTSA source summary · Original PDF not reviewed by Recallfolio
Update for STARLINK Multimedia Software and Navigation Maps.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT.
Source record 10180737 at NHTSANHTSA communication ID: 10180734
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the rear seat folding center arm rest.
Source components: EQUIPMENT · SEATS.
Source record 10180734 at NHTSANHTSA communication ID: 10180733
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a description of current changes to Service Manuals.
Source components: EQUIPMENT.
Source record 10180733 at NHTSANHTSA communication ID: 10180731
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new intake manifold assemblies.
Source components: ENGINE AND ENGINE COOLING.
Source record 10180731 at NHTSANHTSA communication ID: 10179428
NHTSA source summary · Original PDF not reviewed by Recallfolio
Map Data Update Procedure for Harman Gen 3.0 Navigation Equipped Head Unts (H/U).
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10179428 at NHTSANHTSA communication ID: 10179426
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
Source components: ELECTRICAL SYSTEM.
Source record 10179426 at NHTSANHTSA communication ID: 10179424
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
Source components: ELECTRICAL SYSTEM.
Source record 10179424 at NHTSANHTSA communication ID: 10179421
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
Source components: WHEELS.
Source record 10179421 at NHTSANHTSA communication ID: 10179419
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling - type sound origination from the lower molding.
Source components: STRUCTURE.
Source record 10179419 at NHTSANHTSA communication ID: 10179416
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin announces a design change to the clutch release bearing used on the models listed.
Source components: ENGINE AND ENGINE COOLING.
Source record 10179416 at NHTSANHTSA communication ID: 10179378
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Service Tools Cross Reference List.
Source components: EQUIPMENT.
Source record 10179378 at NHTSANHTSA communication ID: 10177834
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and being drawn into the engine.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10177834 at NHTSANHTSA communication ID: 10177828
NHTSA source summary · Original PDF not reviewed by Recallfolio
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.
Source components: ELECTRICAL SYSTEM.
Source record 10177828 at NHTSANHTSA communication ID: 10177820
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service information bulletin provides Telematics system/generation applicability.
Source components: ELECTRICAL SYSTEM.
Source record 10177820 at NHTSANHTSA communication ID: 10177826
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10177826 at NHTSANHTSA communication ID: 10177825
NHTSA source summary · Original PDF not reviewed by Recallfolio
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
Source components: ELECTRICAL SYSTEM · FORWARD COLLISION AVOIDANCE.
Source record 10177825 at NHTSANHTSA communication ID: 10177819
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC).
Source components: ELECTRICAL SYSTEM.
Source record 10177819 at NHTSANHTSA communication ID: 10177817
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.0 Audio and Navigation head units (H/U) utilized in the models listed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10177817 at NHTSANHTSA communication ID: 10177816
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
Source record 10177816 at NHTSANHTSA communication ID: 10177815
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10177815 at NHTSANHTSA communication ID: 10177072
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them.
Source components: STRUCTURE.
Source record 10177072 at NHTSANHTSA communication ID: 10176020
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an individual brake hose component of the WUR-03R Service Campaign kit is needed.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10176020 at NHTSANHTSA communication ID: 10176013
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfation, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10176013 at NHTSANHTSA communication ID: 10176011
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-20109 Crosstrek vehicles due to improper Engine Control Module (ECM) programming.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:ELECTRICAL.
Source record 10176011 at NHTSANHTSA communication ID: 10175988
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame.
Source components: EQUIPMENT · SEAT BELTS.
Source record 10175988 at NHTSANHTSA communication ID: 10175989
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
Source components: ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
Source record 10175989 at NHTSANHTSA communication ID: 10175977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:MECHANICAL · SEATS.
Source record 10175977 at NHTSANHTSA communication ID: 10174543
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Models (Vehicle Cleaning- COVID-19Best Practices)
Source components: EQUIPMENT.
Source record 10174543 at NHTSANHTSA communication ID: 10174537
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10174537 at NHTSANHTSA communication ID: 10174540
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10174540 at NHTSANHTSA communication ID: 10174538
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the intrest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit.
Source components: ELECTRICAL SYSTEM.
Source record 10174538 at NHTSANHTSA communication ID: 10173198
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area.
Source components: FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY.
Source record 10173198 at NHTSANHTSA communication ID: 10173195
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173195 at NHTSANHTSA communication ID: 10173186
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10173186 at NHTSANHTSA communication ID: 10173178
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components.
Source components: EQUIPMENT · STRUCTURE.
Source record 10173178 at NHTSANHTSA communication ID: 10173127
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.
Source components: AIR BAGS · ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173127 at NHTSANHTSA communication ID: 10173114
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices.
Source components: ELECTRICAL SYSTEM.
Source record 10173114 at NHTSANHTSA communication ID: 10173109
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · STRUCTURE:BODY:DOOR.
Source record 10173109 at NHTSANHTSA communication ID: 10171925
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10171925 at NHTSANHTSA communication ID: 10171950
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed.
Source components: ELECTRICAL SYSTEM.
Source record 10171950 at NHTSANHTSA communication ID: 10171944
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171944 at NHTSANHTSA communication ID: 10171926
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.
Source components: POWER TRAIN.
Source record 10171926 at NHTSANHTSA communication ID: 10171928
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.
Source components: ELECTRICAL SYSTEM.
Source record 10171928 at NHTSANHTSA communication ID: 10171923
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10171923 at NHTSANHTSA communication ID: 10171870
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hoseâs inner and outer layers.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10171870 at NHTSANHTSA communication ID: 10171104
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10171104 at NHTSANHTSA communication ID: 10171097
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces part number change information for the ignition coils used on the models listed.
Source components: ELECTRICAL SYSTEM.
Source record 10171097 at NHTSANHTSA communication ID: 10171094
NHTSA source summary · Original PDF not reviewed by Recallfolio
The first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10171094 at NHTSANHTSA communication ID: 10171093
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10171093 at NHTSANHTSA communication ID: 10171090
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.
Source components: EQUIPMENT · STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
Source record 10171090 at NHTSANHTSA communication ID: 10171085
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Supply update for part numbers 26592FL010 and 26592FL000.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES, HYDRAULIC.
Source record 10171085 at NHTSANHTSA communication ID: 10171082
NHTSA source summary · Original PDF not reviewed by Recallfolio
This announcement is in regards to the class action lawsuit regarding Harman Gen 3.0 Audio and Audio/ Navigation Head Units in certain Subaru vehicles.
Source components: ELECTRICAL SYSTEM.
Source record 10171082 at NHTSANHTSA communication ID: 10171081
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hoseâs inner and outer layers.
Source components: EQUIPMENT · SERVICE BRAKES, HYDRAULIC.
Source record 10171081 at NHTSANHTSA communication ID: 10171079
NHTSA source summary · Original PDF not reviewed by Recallfolio
Part Supply update for part number 26592FL010
Source components: EQUIPMENT · SERVICE BRAKES, HYDRAULIC.
Source record 10171079 at NHTSANHTSA communication ID: 10171073
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10171073 at NHTSANHTSA communication ID: 10169853
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This bulletin announces availability of reprogramming files to optimize operation of the Tire Pressure Monitor Systemâs (TPMS) real-time display function. Under certain high-altitude conditions, the tire pressure values displayed in the combination meter may not be accurate. NOTE: The TPMS Real Time display is independent of the actual TPMS function. Should an actual low tire pressure condition occur, the TPMS indicator light will illuminate as expected."
Source components: TIRES.
Source record 10169853 at NHTSANHTSA communication ID: 10169882
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin describes a design change made to the exterior âAâ pillar cover. The change involves use of materials in critical areas having added rigidity along with an extra strengthening rib. These changes will prevent the upper corner portion from being deformed should the leading edge of the front door contact it during opening and closing.
Source components: STRUCTURE:BODY:DOOR.
Source record 10169882 at NHTSANHTSA communication ID: 10169874
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the fog light cover claws to improve their retention. The height of all 5 retaining claws has been increased by .5 mm as shown in the illustration below.
Source components: EXTERIOR LIGHTING.
Source record 10169874 at NHTSANHTSA communication ID: 10169866
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change to the leather transmission selector lever grip. The change will address a small number of concerns regarding stickiness and / or roughness felt on a portion (Panel A shown in the illustration below) of the grip surface. The new part also enhances parts commonality among models.
Source components: POWER TRAIN.
Source record 10169866 at NHTSANHTSA communication ID: 10169862
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
Source components: ENGINE AND ENGINE COOLING.
Source record 10169862 at NHTSANHTSA communication ID: 10169827
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10169827 at NHTSANHTSA communication ID: 10168632
NHTSA source summary · Original PDF not reviewed by Recallfolio
Owner notification schedule: WUR-03 Impreza & Crosstrek Brake Hose Swelling Customer Satisfaction Program.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · SERVICE BRAKES, HYDRAULIC.
Source record 10168632 at NHTSANHTSA communication ID: 10168631
NHTSA source summary · Original PDF not reviewed by Recallfolio
Owner notification schedule: WUQ-02 Impreza/Crosstrek ignition coil reprogramming recall.
Source components: ELECTRICAL SYSTEM:IGNITION · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168631 at NHTSANHTSA communication ID: 10168635
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hoseâs inner and outer layers.
Source components: EQUIPMENT · SERVICE BRAKES, HYDRAULIC.
Source record 10168635 at NHTSANHTSA communication ID: 10168571
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168571 at NHTSANHTSA communication ID: 10168567
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) > Diagnostics with Phenomenaâ section as a starting point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168567 at NHTSANHTSA communication ID: 10168565
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systemâs functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168565 at NHTSANHTSA communication ID: 10168560
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10168560 at NHTSANHTSA communication ID: 10168627
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168627 at NHTSANHTSA communication ID: 10168574
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168574 at NHTSANHTSA communication ID: 10168573
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10168573 at NHTSANHTSA communication ID: 10168569
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual âInfotainment (Diagnostics) - Diagnostics with Phenomenaâ section as a starting point.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168569 at NHTSANHTSA communication ID: 10168563
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168563 at NHTSANHTSA communication ID: 10168562
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168562 at NHTSANHTSA communication ID: 10168558
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the intrest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose's inner and outer layers. The condition presents itself as a noticeable swelling of the hose rubber near the fittings. However, the change in appearance does not affect the performance of the braking system.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10168558 at NHTSANHTSA communication ID: 10168625
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10168625 at NHTSANHTSA communication ID: 10168606
NHTSA source summary · Original PDF not reviewed by Recallfolio
On August 23rd, 2018, the first TomTom map update for Gen 3.0 Harman navigation equipped vehicles was made available. While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending.
Source components: ELECTRICAL SYSTEM.
Source record 10168606 at NHTSANHTSA communication ID: 10168592
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.
Source components: ELECTRICAL SYSTEM.
Source record 10168592 at NHTSANHTSA communication ID: 10166956
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
Source record 10166956 at NHTSANHTSA communication ID: 10166932
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10166932 at NHTSANHTSA communication ID: 10166943
NHTSA source summary · Original PDF not reviewed by Recallfolio
Subaru f America, Inc. (Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV).
Source record 10166943 at NHTSANHTSA communication ID: 10166939
NHTSA source summary · Original PDF not reviewed by Recallfolio
The remedy is now available for this recall. Please refer to the WUQ-02 Product campaign Bulletin on STIS.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:IGNITION · ENGINE AND ENGINE COOLING.
Source record 10166939 at NHTSANHTSA communication ID: 10166916
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces a design change made to the side curtain and knee airbag modules on the models listed above to optimize commonization with the Japanese production parts. The change involves the mixture ratio of Argon to Helium used in the inflator gas: ⢠OLD gas ratio: 94% Argon, 6% Helium ⢠NEW gas ratio: 96% Argon, 4% Helium. All other specifications of these modules are unchanged.
Source components: AIR BAGS.
Source record 10166916 at NHTSANHTSA communication ID: 10166913
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customerâs Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
Source components: ELECTRICAL SYSTEM.
Source record 10166913 at NHTSANHTSA communication ID: 10166902
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them.
Source components: POWER TRAIN.
Source record 10166902 at NHTSANHTSA communication ID: 10166883
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. These files do NOT include Map Update data. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.
Source components: ELECTRICAL SYSTEM.
Source record 10166883 at NHTSANHTSA communication ID: 10165552
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces a design change made to the rear wheel / brake backing plates. Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.
Source components: SERVICE BRAKES, HYDRAULIC · WHEELS.
Source record 10165552 at NHTSANHTSA communication ID: 10165497
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
Source components: POWER TRAIN.
Source record 10165497 at NHTSANHTSA communication ID: 10165501
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10165501 at NHTSANHTSA communication ID: 10165496
NHTSA source summary · Original PDF not reviewed by Recallfolio
This bulletin provides a new reprogramming procedure (FOTA) to optimize the Harman Gen 3 Audio and Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software. This process has become second nature with smartphones, tablets and many other connected devices. FOTA for automotive infotainments systems has been designed with a similar type of customer convenience in mind. FOTA updates are designed to provide regular enhancements along with some software patches to our infotainment systems improving the user experience for our customers. The convenience factor comes not only with the supply of regular updates and the enhancements they provide but also through customer control of when these updates are applied by allowing them the freedom to choose when these updates are downloaded and installed. All that is required is a secure WiFi connection such as through a home network or the use of a secure WiFi hotspot to create a connection to the update server and any customer can obtain and install an available FOTA update to their infotainment head unit. In this bulletin we are focusing on FOTA for Harman Gen 3.0 MIDlevel audio systems and Gen 3.0 HIGH audio-navigation systems. BASE models are not FOTA capable. This bulletin will describe in greater detail the process for how FOTA is accomplished as well as provide insights and some procedures for how to resolve conditions that may arise as a result of audio or audio/ navigation head unit swaps or replacements performed outside of the Harman/ United Radio exchange unit program.
Source components: ELECTRICAL SYSTEM.
Source record 10165496 at NHTSANHTSA communication ID: 10164446
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVTâs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
Source components: POWER TRAIN.
Source record 10164446 at NHTSANHTSA communication ID: 10164394
NHTSA source summary · Original PDF not reviewed by Recallfolio
"This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. "
Source components: ELECTRICAL SYSTEM.
Source record 10164394 at NHTSANHTSA communication ID: 10164275
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces a design change to the ABS wheel speed sensor assemblies. The change optimizes moisture and corrosion resistance of the sensor harness casing.
Source components: ELECTRICAL SYSTEM · SERVICE BRAKES, HYDRAULIC · SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING.
Source record 10164275 at NHTSANHTSA communication ID: 10163560
NHTSA source summary · Original PDF not reviewed by Recallfolio
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10163560 at NHTSANHTSA communication ID: 10163559
NHTSA source summary · Original PDF not reviewed by Recallfolio
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL.
Source record 10163559 at NHTSANHTSA communication ID: 10163556
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust.
Source components: STRUCTURE · SUSPENSION.
Source record 10163556 at NHTSANHTSA communication ID: 10163525
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10163525 at NHTSA