Original record summaries, dates and identifiers for this model-year. Records 201–300 of 304, ordered newest first. Dated records on this page: Aug 30, 2023–Jan 22, 2025.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jan 22, 2025Service Bulletin/Repair Instructions
S1425000019 REV.A
NHTSA communication ID: 11013055
NHTSA source summary · Original PDF not reviewed by Recallfolio
Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH Instrument Panel Before replacing the driver window switch, please follow these steps: 1.- Review the Trailer brake Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps. 4.- Review the internal resistance of the switch to corroborate if it is shorted: a) Between Pins 10&2 it should be around 13ohms +/- 4ohms b) Between Pins 3 & 4 and 4 & 6, 160 ohms +/-10 Ohms If a problem is found in the resistor values. Please replace the Switch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rear Selective Thrust Washer Failure This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting any Diagnostic Trouble Codes (DTCs) or Customer Symptoms. The Malfunction Indicator Lamp (MIL) should not be illuminated. If a customer’s VIN is listed in your RSU VIN list, does not have the MIL illuminated and does not exhibit any customer symptom/conditions, perform the repair. For all other vehicles with the MIL illuminated or exhibiting any customer symptoms/conditions, this service action does not apply. Please follow normal diagnostic and repair procedures. This bulletin involves replacing the transmission 4C clutch hub/reaction sun gear assembly and the 4C clutch hub/reaction sun gear assembly rear selective thrust plate/shim. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit one or more of the following Diagnostic Trouble Codes (DTCs): ● P245D - EGR Cooler Bypass Control Circuit High. ● P02E3 - Diesel Intake Air Flow Control Circuit High. ● P0490 - EGR Control circuit High. ● P229F - Aftertreatment N0X Sensor Circuit Performance - Bank 1 Sensor 2. ● P0299 - Turbocharger Underboost. ● P242F - Diesel Particulate Filter Restriction - Ash Accumulation. ● P0128 - Thermostat Rationality. In addition, the following software enhancements are available: ● Improved troubleshooting and repair accuracy for air handling components. ● Eliminates false faults for air handling actuators. This bulletin involves reprogramming the ECM/PCM with the latest available software"
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. 7.- Before replacing the SCCM disconnect it and reconnect it again. If there are no DTC's active, physical defects, steering controls inop, wipers inop, nor turn signal inop, horn inop, then SCCM does not need to be replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH Mirror Before replacing the driver window switch, please follow these steps: 1.- Review the telescopic mirror Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps. If there are no DTC's nor physical defectives, then the telescopic mirror switches can't be replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SEAT BELT Front Outer Seatbelt Slow Retraction / Seat Belt Cleaning If the vehicle exhibits slow seatbelt retraction, prior to replacing seatbelt please inspect for debris and any build up on the webbing and DRing. If evidence of debris and build up, please clean seatbelt webbing or turning loop as described below. Seat Belt Maintenance: Do not bleach, dye or clean the belts with chemical solvents or abrasive cleaners. This will weaken the fabric. If the belts need cleaning, use a mild soap solution or lukewarm water. Do not remove the belts from the vehicle to wash them. Dry with a soft cloth. Sun damage can also weaken the fabric. Replace the belts if they appear frayed or worn or if the buckles do not work properly. NOTE: If the belts retract slowly, inspect the upper turning loop for soiling. If soiling is present, clean with a wet soft cloth until all residue is removed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
switch Electronic range select Before replacing the switch electronic gear selector 68379834AB due to P0826-29, P0826- 11 active codes, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps at BCM. 2.- If failure still present, make sure the switch is properly connected and there is no corrosion or pinching, disconnect the switch & reconnect it, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between gear selector switch and BCM. For example, try switching between driving modes. 4.- Read at the BCM diagnosis session if BCM is receiving information from gear selector. 5.- Do a hard reset to BCM and evaluate if any DTC or failure code is set. Retest if failure still present. If there are no DTC's, physical defects, gear selector inop, then the Electronic Gear Selector Switch does not need to be replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Rear Selective Thrust Washer Failure **This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting any Diagnostic Trouble Codes (DTCs) or Customer Symptoms. The Malfunction Indicator Lamp (MIL) should not be illuminated. If a customer’s VIN is listed in your RSU VIN list, does not have the MIL illuminated and does not exhibit any customer symptom/conditions, perform the repair. For all other vehicles with the MIL illuminated or exhibiting any customer symptoms/conditions, this service action does not apply. Please follow normal diagnostic and repair procedures.** This bulletin involves replacing the transmission 4C clutch hub/reaction sun gear assembly and the 4C clutch hub/reaction sun gear assembly rear selective thrust plate/shim. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Rear Selective Thrust Washer Failure NOTE: This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting the Diagnostic Trouble Codes (DTCs) or Customer Symptoms below. Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following DTCs: ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ● P0732-00 - Gear 2 Shift Incorrect Ratio. ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P0734-00 - Gear 4 Shift Incorrect Ratio. ● P0735-00 - Gear 5 Shift Incorrect Ratio. ● P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. ● P0868-00 - Transmission Fluid Pressure Low. ● P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. ● P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. ● P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: ● Hard shifting into gear. ● Vehicle enters into limp home mode. This bulletin involves replacing the transmission rear selective thrust plate located between the Number 6 thrust bearing and the reaction sun gear and replacing the reaction sun gear. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P21C4-00 - Reductant Line Heater Relay Control Circuit High. ● U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ● P0732-00 - Gear 2 Shift Incorrect Ratio. ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P0734-00 - Gear 4 Shift Incorrect Ratio. ● P0735-00 - Gear 5 Shift Incorrect Ratio. ● P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. ● P0868-00 - Transmission Fluid Pressure Low. ● P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. ● P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. ● P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: ● Hard shifting into gear. ● Vehicle enters into limp home mode. This bulletin involves replacing the transmission rear selective thrust plate located between the Number 6 thrust bearing and the reaction sun gear."
NHTSA source summary · Original PDF not reviewed by Recallfolio
WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Heavy Duty Exhaust Gas Recirculation (EGR) Valve Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."
NHTSA source summary · Original PDF not reviewed by Recallfolio
TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Leaking Power Steering Fluid from the Power Brake Hydro-Booster Assembly Customers may experience the following: ● Leaking power steering fluid from the hydroboost assembly. This bulletin involves inspecting and possibly replacing the power brake hydro-booster assembly if a leak is found."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."
NHTSA source summary · Original PDF not reviewed by Recallfolio
UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
NHTSA source summary · Original PDF not reviewed by Recallfolio
Instrument Panel Delamination The customer may experience the following: ? Visible bubbling/delamination on the instrument panel base panel (cover). Inspect for visible bubbling/delamination on the instrument panel base panel. If bubbling/delamination is present, replace the base panel.
NHTSA source summary · Original PDF not reviewed by Recallfolio
brake hydroboost When replacing the Hydrobooster Assembly for a warrantable concern, please save the removed unit and call FCA REDACTED CONTENT for a FasTrack part return. ~ If no response in 15 minutes, proceed with repair. Please leave the last 8 of VIN, plus vehicle mileage, and dealer code.
NHTSA source summary · Original PDF not reviewed by Recallfolio
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.