Original record summaries, dates and identifiers for this model-year. Records 301–369 of 369, ordered newest first. Dated records on this page: Apr 25, 2023–Aug 7, 2024.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Aug 7, 2024Service Bulletin/Repair Instructions
23-004-24 REV. A
NHTSA communication ID: 11006241
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses."
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE Door Windows does not function at 100% or is completely inoperative. Check DTCs in DCM and check the component they are pointing to, depending on the case follow one of the procedures below: If DTC Door Lock/Unlock Switch Stuck is present: - check wiring between door module and lock/unlock switch, if there is no problem there, check lock/unlock switch and replace it. If DTC Lost communication with Master window switch is present: - check the window switch wiring, if there is no problem there, check the window switch and replace it. If DTCs related to window circuit control shorted and/or window lost calibration are present: - check Wiring between motor and hall sensor to Door module. If there is no problem there, check window seal and track to allow travel only within proper limits, reset module and perform window calibration, if problem continues, check window motor, and if needed, replace it. At the end of the procedure: Reset DDM/PDM and perform window calibration, if DTC goes stored, the repair is correct. If the window does not work replace DDM/PDM. ************DO NOT USE THIS PROCEDURE FOR REAR WINDOWS, REAR WINDOWS ARE NOT CONTROLED BY DDM or PDM***************
NHTSA source summary · Original PDF not reviewed by Recallfolio
Shifter Binding Or "Service Shifter" Message On The Cluster. Scan the vehicle for DTCs. If one or more of the following are set, proceed to Repair. - U11E3 - TCM Lost Communication with ESM on D-PT CAN - U0103 - Loss Communication with Electric Gear Shift Module - U1267 - No Valid Data Available from ESM on CAN-C or CAN D-PT Perform the following checks. 1. Check the wiring connectors 2. Check that the connections are the battery are properly seated. 3. Disconnect and re connect the shifter 4. If the DTC is still present, erase it using the scan tool 5. If the issue is still present, do a hard reset through scan tool 6. If DTCs are still present, replace the part
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Courtesy Mid RR Tech Tip: Clarification on Rear Door Lighting for DT Vehicles with Sales Code LB2 Dear Dealers, We want to provide clarity regarding the rear door lighting configuration for DT vehicles equipped with sales code LB2. It has come to our attention that there is some confusion regarding the number of lights on DT rear doors. 1. Background: In model year MY22 and earlier, DT rear doors were equipped with three lights. However, starting from MY23, DT rear doors are correctly built with only two lights. 3. Sales Code LB2: Vehicles with sales code LB2 are designed to have two lights on the rear doors. 4. Action Required: If a customer complains about missing rear door lights on an LB2-equipped vehicle, please do not order part number 68291943AC. LB2-equipped vehicles are correctly built with two lights, and adding a third light is unnecessary. Thank you for your attention to this matter. If you have any further questions or need assistance, feel free to reach out to our support team.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Rear Axle Vibration Shudder Or Chatter Customers may experience the following: ● A chatter, shudder, or vibration from the rear axle during turns. NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Flash: Air Suspension Control Module (ASCM) Flash Updates Customers may comment on the following: ● The air suspension is stuck in a lowered entry/exit ride height after lowering the vehicle to load the rear cargo bed of the truck and then driving on the freeway. This bulletin involves reprogramming the ASCM with the latest available software."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH Multifunction Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Review the SCCM for any physical issue (Autolock, clockspring damaged) 3.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
Source components: ELECTRICAL SYSTEM · STEERING · VEHICLE SPEED CONTROL · VISIBILITY/WIPER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customer complains of a brief metallic ticking/rattling/ringing noise after a cold start-up. It can be heard while standing outside the vehicle, resonating from the front wheel well areas. If the noise is present, it is normally heard at idle and the frequency of the noise will follow engine speed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"Incorrect Floor Pan Installed Customer's vehicle may have been built with the following: ● Extra holes in floor pan under carpet. This bulletin involves covering open holes in the floor pan with butyl sealer and tape."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications. Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
NHTSA source summary · Original PDF not reviewed by Recallfolio
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blindspot Module For concern on Blindspot Module setting U11FB-00 Lost Communication with Left Blind Spot Sensor, U11FA-00 Lost Communication with Right Blind Spot Sensor. Some vehicle(s) where the Blindspot Module was replaced had no issues found with the Blindspot Module after testing. Please verify no wiring or connector issues are present prior to module replacement. Prior to replacing the Blindspot Module, Please Contact Engineering: FCA REDACTED CONTENT If no response in 15 minutes, please proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Short Runner Valve Acutator 1. Please follow service procedure before ordering SRV. 2. SRV-related DTCs are mostly related to PCM, wiring/connector damage, misconnection (loose, not attached), drained battery. Please check these conditions before ordering a new SRV.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered for replacement as a remedy for fluid leak.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SWITCH Headlamp Before replacing the Headlamp Switch, due to an issue on the I/P Dimmer. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the resistance value between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). If a problem is found in the resistor values. Please replace the Switch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.
Source components: BACK OVER PREVENTION · VEHICLE SPEED CONTROL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure. If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content
NHTSA source summary · Original PDF not reviewed by Recallfolio
FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure. If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content
NHTSA source summary · Original PDF not reviewed by Recallfolio
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP.
NHTSA source summary · Original PDF not reviewed by Recallfolio
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
EPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes (DTCs), U0001 & U0002, please contact FCA Redacted Content. Please have the following info available: VIN, vehicle complaint, diagnostics completed, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with part repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal. It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. It could have been blown into the hose or CAC. If that is the only concern with the CAC Hose Assembly, then replace the seal with a new replacement seal instead of replacing the entire hose assembly.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES.