Original record summaries, dates and identifiers for this model-year. Records 1–100 of 143, ordered newest first. Dated records on this page: Jul 6, 2015–Apr 13, 2026.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Apr 13, 2026Service Bulletin/Repair Instructions
NTB09-131C
NHTSA communication ID: 11031705
NHTSA source summary · Original PDF not reviewed by Recallfolio
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NHTSA source summary · Original PDF not reviewed by Recallfolio
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NHTSA source summary · Original PDF not reviewed by Recallfolio
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
NHTSA source summary · Original PDF not reviewed by Recallfolio
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
AV CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT 8This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
NHTSA source summary · Original PDF not reviewed by Recallfolio
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect âTest with DCAâ and âReplaceâ results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: ï· CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 ï· CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ ï· DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ ï· DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
NHTSA source summary · Original PDF not reviewed by Recallfolio
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Tâs 3G network connection, including Nissan Group, have had connectivity services affected. NissanConnect® Services are no longer available on the APPLIED VEHICLES listed above.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAN COMMUNICATION â NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLUNTARY SERVICE CAMPAIGN 2011-2015 LEAF; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2017 LEAF; TELEMATICS SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, Nissan launched a Customer Satisfaction Initiative (CSI) that provided clients with an opportunity to update the Telematics Control Unit (TCU) in vehicles equipped with a TCU designed to connect to the 2G cellular network. AT&T stopped accepting enrollments on the 2G cellular network, and discontinued its 2G cellular network coverage on December 31, 2016. Once the 2G cellular network was discontinued, there was no access to the NissanConnect features without a TCU hardware upgrade. Because AT&T will shut down its 3G network on December 31, 2021, Nissan is discontinuing this Customer Satisfaction Initiative to upgrade from 2G to 3G compatible hardware effective immediately. 3G services will continue to be provided until December 31, 2021. Vehicles equipped with a TCU that connects to the 3G cellular network will have no access to the NissanConnect EV features, including Remote Charge Status Check, Remote Climate Control and Driving History after that time. What Dealers Should Do 1.Service Comm will deactivate PC449 and PC450 on any VINs on December 22, 2020. No further dealer action is required.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC449 and PC450 are no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # PC449 or PC450. ï· Please discard all previous versions of NTB17-015.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/V CONTROL UNIT EXCHANGE AND MAP SD CARD REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2016 LEAF; 24 KWH HIGH VOLTAGE REPLACEMENT BATTERY PACK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) And The following screen displays: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software. ï· Refer to SERVICE PROCEDURE on page 5. HINT: âOCSâ may also be referred to as âODSâ. 2. Perform â75-zero RESETâ.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLUNTARY SERVICE CAMPAIGN 2011-2019 LEAF; LITHIUM-ION BATTERY BONDING PLATES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Lithium-ion Battery Bonding Plate Voluntary Service Campaign ***** Campaign Summary***** Nissan is committed to the safety, security and satisfaction of our customers and their passengers, as well as the safety of Nissan technicians. Nissan will be conducting a voluntary service campaign in North America on certain MY 2011-19 Nissan LEAF vehicles to replace the Lithium-ion Battery Bonding Plates. The plates may corrode and in areas where road salt is extensively used, could break. In rare cases during vehicle servicing in which both plates fail, the battery cover plate is removed and the vehicle is left in READY mode, a technician could be exposed to electric shock if all EV servicing safety instructions are not followed. Although no such incidents have been reported to Nissan, this voluntary service campaign is being conducted as a preventative measure out of an abundance of caution. The issue does not affect battery or vehicle performance. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History ? Open Campaigns I.D. P9312. - New vehicles in dealer inventory can be also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 2. Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB19-055 to remedy any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLUNTARY SERVICE CAMPAIGN 2011-2019 LEAF; LITHIUM-ION BATTERY BONDING PLATES This bulletin applies to 2018-2019 vehicles equipped with a 40kWh lithium-ion battery. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2011-2019 LEAF vehicles to replace the Lithium-Ion battery bonding plates. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P9312 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
NHTSA source summary · Original PDF not reviewed by Recallfolio
NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with navigation. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics Control Unit. This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics control unit. IF YOU CONFIRM The 12 V battery continuously loses its charge and/or Remote Telematics services do not work. NOTE: DTCs P3131 (SYSTEM SHUTOFF ERROR) and/or P31C2 (TCU) may be found stored. ACTION 1. Refer to page 2, step 2 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle being worked on. 2. If this bulletin applies, reprogram the Telematics control unit (TCU).
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2015 LEAF; 12 VOLT BATTERY LOSES CHARGE AND/OR TELEMATICS SERVICES DO NOT WORK This bulletin applies only to vehicles equipped with a 3G Telematics control unit. IF YOU CONFIRM The 12 V battery continuously loses its charge and/or Remote Telematics services do not work. NOTE: DTCs P3131 (SYSTEM SHUTOFF ERROR) and/or P31C2 (TCU) may be found stored. ACTION 1. Refer to page 2, step 2 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle being worked on. 2. If this bulletin applies, reprogram the Telematics control unit (TCU).
NHTSA source summary · Original PDF not reviewed by Recallfolio
FOG LAMP AND/OR HEADLAMP FOGGING This bulletin has been amended to add Fog Lamps and modify one step in the flow chart on page 3. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2017 LEAF; TELEMATICS SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 ? 2016 LEAF; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 - 2016 LEAF; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
Source components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a Voluntary Service Campaign on certain specific 2011-2015 LEAF vehicles to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject LEAF vehicles are equipped with Continental GEN1 TCU devices transmitting at 2/2.5G (GSM/GPRS/UMTS) frequencies and are designed to work with 2G cellular service. The 2G cellular service is no longer active in the United States. The subject 2G TCUs are no longer connected to telematics services and no longer perform any function in the affected vehicles. This campaign is being performed out of abundance of caution to help safeguard against potential cybersecurity issues. - All eligible vehicles that enter the service department for any reason should have the subject 2G TCU deactivated. This campaign will be performed at no charge to the customer for parts or labor. - Vehicles that have been upgraded to 3G TCUs are not subject to this campaign. - For customers interested in the 3G TCU upgrade as opposed to deactivation, please refer to NTB17-015 (PC449 or PC450). ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm I.D. P7332. 2. Dealers are requested to remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB17-077 to disable the 2G TCU, for any vehicles subject to this campaign.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLUNTARY SERVICE CAMPAIGN 2011-2015 LEAF; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Nissan is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2011-2015 LEAF vehicles equipped with 2G Telematics Hardware to disable the 2G Telematics Control Unit (TCU). The 2G cellular service is no longer active in the United States and the subject TCUs are no longer connected to telematics services (Nissan Connect EVTM) and no longer perform any function in the affected vehicles. This campaign is being performed out of abundance of caution to help prevent potential cybersecurity issues. - Applied vehicles equipped with the 2G Telematics Control Unit (TCU) that enter the service department for any reason should have the subject TCU deactivated. This campaign will be performed at no charge to the customer for parts or labor. - For customers interested in the TCU update as opposed to deactivation, please refer to NTB17-015. IDENTIFICATION NUMBER Nissan has assigned identification number P7332 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2017 LEAF; REPLACEMENT HIGH VOLTAGE BATTERY PACK This bulletin has been amended. The Parts Information has been revised. No other changes have been made. Please discard previous versions of this bulletin.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with navigation system. This bulletin has been amended to correct the CO-PAY INFORMATION on page one. No other changes have been made. Please discard all previous versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2011-2017 LEAF; LABEL REQUIRED FOR BATTERY MODULE WARRANTY RETURN SERVICE INFORMATION LEAF battery modules that are replaced under warranty are required to have a return label affixed to the module being returned, with the repair date recorded on it. See Figure 1. The return label is included with the new replacement battery module.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 ? 2016 LEAF OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns have been completed. Follow the steps in this bulletin to determine if this OCS retrofit procedure is applicable to the vehicle you are working on.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2G Telematics Hardware Replacement Customer Satisfaction Initiative The announcement from December 15, 2016 has been revised to include: - Campaign repair bulletin, NTB17-015, has been developed and is now available on NNAnet, and ASIST Please discard earlier versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
CUSTOMER SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies only to vehicles equipped with a navigation system. SERVICE INFORMATION On February 26, 2016 Nissan announced that it was sending a reminder notification to owners affected by AT&T?s planned discontinuation of the 2G cellular network. At this time, Nissan is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a copayment in order to receive the 3G hardware update. Please refer to the Claims Information below to determine if an owner co-pay is required. This customer satisfaction initiative will cover some or all of the parts and labor cost required to upgrade the vehicle?s telematics hardware to be 3G compatible. You MUST use Service Comm to confirm bulletin Applicability. Dealer?s Responsibility It is the dealer?s responsibility to check SERVICE COMM using the appropriate Service Comm I.D. for the status on each vehicle falling within the range of this customer satisfaction initiative which for any reason enters the service department. If a vehicle subject to this customer satisfaction activity was part of a dealer trade, the letter associated with that vehicle should be forwarded to the appropriate dealer for upgrade completion. NOTE: - Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate. - Vehicles without Navigation are ineligible as they are not equipped with TCUs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connecting o Phonebook Access Profile o Hands Free Profile (for calls) o Bluetooth Audio test o Message Access Profile (for text messages, if so equipped) USB o Tests USB music playback o Tests USB music browsing capability AUX o Tests AUX Jack playback Use EMMIT to diagnose symptoms related to Bluetooth, USB, and AUX. If EMMIT passes diagnostic tests, the symptom is caused by the customer?s phone and not caused by the AV control unit. DO NOT replace the AV control unit. NOTE: If an AV control unit is replaced for multi-media issues that can be tested with EMMIT, a printed copy of the EMMIT diagnostic results must be included with the returned unit. See page 2 for more information about the EMMIT tool.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2G Telematics Hardware Replacement Customer Satisfaction Initiative The announcement from November 17th, 2016 has been revised to include: o A correction to the steps for determining TCU type on MY11-MY15 LEAF o Clarification that no special parts approval or ordering process is required. Dealers may order replacement TCUs using normal service parts ordering processes. - Please discard earlier versions of this bulletin.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2G Telematics Hardware Replacement Customer Satisfaction Initiative ***** Customer Satisfaction Initiative Summary ***** On February 26, 2016 Nissan announced that it was sending a reminder notification to owners affected by AT&T?s planned discontinuation of the 2G cellular network. At this time, Nissan is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a co-payment in order to receive the 3G hardware update. Please refer to the chart provided on page 2 to determine if an owner co-pay is required. This customer satisfaction initiative will cover some or all of the parts and labor cost required to upgrade the vehicle?s telematics hardware to be 3G compatible. Note: Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"NISSAN; DOORS DIFFICULT TO CLOSE WITH TEMPERATURE BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14°F (-10°C) FOR AN EXTENDED PERIOD (SUCH AS OVERNIGHT). THEN - A SIDE DOOR IS OPENED. THEN - THE DOOR IS DIFFICULT TO CLOSE/LATCH, WILL NOT CLOSE/LATCH WITH NORMAL PRESSURE; REQUIRES ADDITIONAL EFFORT TO CLOSE/LATCH, OR THE DOOR MAY ONLY LATCH HALF WAY. THEN - THE DOOR WILL CLOSE/LATCH NORMALLY WHEN THE VEHICLE HAS WARMED UP (VEHICLE LEFT IN THE SUN, MOVED INDOORS, OR DRIVEN FOR SEVERAL MINUTES). NOTE: O THE ABOVE INCIDENT DOES NOT APPLY TO SLIDING SIDE DOORS OR A REAR HATCH (BACK DOOR). O THE ABOVE INCIDENT, IF IT SHOULD OCCUR, COULD BE CONFIRMED OR REPORTED FOR ONE OR MORE SIDE DOORS. ACTION REPLACE THE DOOR LOCK FOR THE AFFECTED DOOR. - DO NOT REPLACE ALL SIDE DOOR LOCKS AUTOMATICALLY. REPLACE ONLY THE DOOR LOCK OF THE DOOR(S) WITH THE INCIDENT AS DESCRIBED UNDER IF YOU CONFIRM. - REFER TO THE ELECTRONIC SERVICE MANUAL (ESM), SECTION DLK DOOR & LOCK FOR REPLACEMENT PROCEDURE."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"AIR CONDITIONING (A/C) PIPE REPLACEMENT VOLUNTARY SERVICE CAMPAIGN LEAF MODEL S-GRADE ONLY ***** CAMPAIGN SUMMARY ***** NISSAN IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN ON APPROXIMATELY 39,968 MY 2013-15 NISSAN S-GRADE LEAF VEHICLES SOLD IN THE UNITED STATES, CANADA, GUAM, AND PUERTO RICO TO REPLACE THE AIR CONDITIONING (A/C) SYSTEM LINE AND REMOVE A BRACKET. THIS ACTION IS BEING TAKEN TO PREVENT DAMAGE TO THE A/C LINE NEAR THE CONNECTION BETWEEN THE LINE ASSEMBLY AND CONDENSER FROM ELECTRIC MOTOR MOVEMENT, WHICH COULD RESULT IN REFRIGERANT LEAKAGE AND POOR AIR CONDITIONING SYSTEM PERFORMANCE. THE NEW PARTS AND BRACKET REMOVAL WILL ALLOW FOR ADDITIONAL FLEX IN THE A/C LINE DURING ELECTRIC MOTOR MOVEMENT. NISSAN IS COMMITTED TO A HIGH LEVEL OF CUSTOMER SAFETY, SERVICE, AND SATISFACTION AND ARE WORKING WITH DEALERS TO PROVIDE AN OUTSTANDING OWNERSHIP EXPERIENCE. ***** WHAT DEALERS SHOULD DO**** 1. VERIFY IF VEHICLES ARE AFFECTED BY THIS VOLUNTARY SERVICE CAMPAIGN USING SERVICE COMM I.D. PC421. - NEW VEHICLES IN DEALER INVENTORY CAN BE ALSO BE IDENTIFIED USING DCS (SALES-> VEHICLE INVENTORY, AND FILTER BY OPEN CAMPAIGN). - REFER TO NPSB 15-460 FOR ADDITIONAL INFORMATION 2. DEALERS ARE REQUESTED TO REPAIR ANY AFFECTED VEHICLES IN DEALER NEW OR PRE-OWNED INVENTORY TO ENSURE CUSTOMER SATISFACTION. 3. DEALERS SHOULD USE NTB16-050 TO CORRECT ANY VEHICLES SUBJECT TO THIS CAMPAIGN. 4. ONCE REPAIRED, DEALERS SHOULD SUBMIT THE CLAIM, USING THE CLAIMS CODING PROVIDED, AND RELEASE THE VEHICLE."
NHTSA source summary · Original PDF not reviewed by Recallfolio
"ALL MODEL YEAR 2012 AND NEWER NISSAN VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION THIS BULLETIN HAS BEEN AMENDED. THE TITLE HAS BEEN REVISED, AND THE BULLETIN NOW INCLUDES VEHICLES IN PRODUCTION AS OF THE DATE OF THIS UPDATE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
NHTSA source summary · Original PDF not reviewed by Recallfolio
Nissan is conducting this voluntary service campaign on certain specific 2013 ? 2015 LEAF vehicles to replace the high pressure pipe and the high pressure flexible hose for the AC system.
NHTSA source summary · Original PDF not reviewed by Recallfolio
NISSAN IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN ON APPROXIMATELY 39,968 MY 2013-15 NISSAN SGRADE LEAF VEHICLES SOLD IN THE UNITED STATES, CANADA, GUAM, AND PUERTO RICO TO REPLACE THE AIR CONDITIONING (A/C) SYSTEM LINE AND REMOVE A BRACKET. THIS ACTION IS BEING TAKEN TO PREVENT DAMAGE TO THE A/C LINE NEAR THE CONNECTION BETWEEN THE LINE ASSEMBLY AND CONDENSER FROM ELECTRIC MOTOR MOVEMENT, WHICH COULD RESULT IN REFRIGERANT LEAKAGE AND POOR AIR CONDITIONING SYSTEM PERFORMANCE. THE NEW PARTS AND BRACKET REMOVAL WILL ALLOW FOR ADDITIONAL FLEX IN THE A/C LINE DURING ELECTRIC MOTOR MOVEMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific 2013 2015 LEAF vehicles to replace the high pressure pipe and the high pressure flexible hose for the AC system. This service will be performed at no charge for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC421 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location. ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If a customer states "vehicle charger is not working" or "the EVSE is broken", verify EVSE (Electric Vehicle Service Equipment) condition and operation before replacing it. - The EVSE is also known as a trickle charge cable, L1charger, and 120VAC charger. Refer to the following pages in this bulletin for supplemental diagnosis and service information. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM Charge was started, but charge connector was unplugged before charge was complete, and the EV warning light is ON, and one or more of the following DTCs are stored: B2840, B29C1 ACTION 1. Confirm this bulletin applies. See step 20 of the Service Procedure on page 8 of this bulletin. 2. If this bulletin applies, reprogram the PDM. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The Intelligent Keys used on the various Nissan vehicles may not be interchangeable between models and years. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION This bulletin contains important service procedures that must be performed in order to set-up and maintain the Nissan LEAF Telematics system. Sections: Turning ON the TCU During PDI When a TCU Needs To Be Replaced After A/V Control Unit Replacement - Enter "NissanConnect EV" User ID and Password See this bulletin for more detail. NOTE: Detailed Telematics system information outside the scope of this bulletin can be found in the AV section of the Electronic Service Manual (ESM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM DTC P18A5 (AUTO P CANCELLATION) is stored as CURRENT, and will not erase. NOTE: This DTC can be set during manufacture and will not reoccur once cleared. This DTC is not in the Electronic Service Manual (ESM) and no further diagnostic is necessary. ACTION Follow the Service Procedure in this bulletin to erase the DTC. Please see this bulletin for further details.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Nissan is conducting a Voluntary Service Campaign on Certain 2013-2015 LEAF vehicles to reprogram the Electrically-driven Intelligent Brake Control Unit.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Nissan is conducting a Voluntary Service Campaign on Certain 2013-2015 LEAF vehicles to reprogram the Electrically-driven Intelligent Brake Control Unit.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · SERVICE BRAKES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If the High Voltage (HV) Battery pack needs to be replaced for any reason: 2013 - 2015 LEAF * The HV Battery Pack listed in the Parts Information table is a direct replacement and does not require any additional parts. NOTE: * Refer to the applicable Electronic Service Manual (ESM) section EVB EV Battery System for the procedure to replace the HV Battery Pack. * Refer to Service Information Overview on page 2 for additional services required when replacing the HV Battery Pack. 2011 - 2012 LEAF * The HV Battery Pack listed in the Parts Information table can be retrofitted with the list of additional parts and the Service Procedure starting on page 2. IMPORTANT: DO NOT "READ & WRITE" any Li-ion Battery Controller (LBC) data to the new HV Battery Pack assembly. * Writing the old HV Battery Pack LBC data to the new HV Battery Pack assembly will cause the vehicle to read only 8 bars of capacity and will require the LBC to be replaced. See this bulletin for further details.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
Source components: BACK OVER PREVENTION · LANE DEPARTURE · SERVICE BRAKES · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
NISSAN: ON SOME VEHICLES, THE HIGH VOLTAGE BATTERY PACK WOULD NEED TO BE REPLACED AND NOT REQUIRE ADDITIONAL PARTS AND ON OTHER VEHICLES, HIGH VOLTAGE BATTERY PACK CAN BE RETROFITTED USING ADDITIONAL PARTS. MODEL 2011-15 LEAF. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear CV-type axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do not remove the axle from the hub or transmission for this bulletin * Refer to the Electronic Service Manual (ESM) for model specific torque specifications. - For 2007-2013 Versa and 2013 LEAF vehicles, see the Service Procedure torque specifications on page 4. See this bulletin for further detail.
Source components: BACK OVER PREVENTION · EQUIPMENT · POWER TRAIN · WHEELS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
Source components: BACK OVER PREVENTION · EQUIPMENT · SERVICE BRAKES · STEERING · WHEELS.