The manufacturer’s record · Page 3 of 6
Original record summaries, dates and identifiers for this model-year. Records 201–300 of 515, ordered newest first. Dated records on this page: Jan 10, 2019–Oct 28, 2020.
Back to 2017 Mazda MAZDA6 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10182123
NHTSA source summary · Original PDF not reviewed by Recallfolio
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 962T: Loctite 272, Loctite 518 Threebond TB-1386H
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10182123 at NHTSANHTSA communication ID: 10182092
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph/10 km/h). This is caused by a brake torque variation due to an uneven coating of the brake pad friction material forming on the surface of the disc plate. To eliminate this concern, the surface processing on the disc plate has been changed.
Source components: EQUIPMENT · SERVICE BRAKES.
Source record 10182092 at NHTSANHTSA communication ID: 10182122
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Activation instructions on MGSS - Infotainment - MAZDA CONNECT Updates - Apple Carplay / Android Auto MDARS Activation Instructions
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10182122 at NHTSANHTSA communication ID: 10182121
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com
Source components: EQUIPMENT.
Source record 10182121 at NHTSANHTSA communication ID: 10182094
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise. To eliminate this concern, the brake pad material has been changed in order to improve the rust-removing capability.
Source components: PARKING BRAKE:ELECTRICAL · SERVICE BRAKES, AIR:DISC:PADS · SERVICE BRAKES, HYDRAULIC.
Source record 10182094 at NHTSANHTSA communication ID: 10182100
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. For Mazda6 and CX-5, the following error messages may appear in the instrument cluster. ï· Front camera sensor system malfunction ï· Forward Smart City Brake Support Malfunction ï· Driver attention alert system malfunction. This may be caused by the battery voltage falling and the EPS control module failing the initial learning for the steering center position while cranking. The FSC detects the error notified by the EPS control module. To correct this concern, the control software of the EPS control module has been modified while the repair procedure modifies the FSC for earlier repairs in the market.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY · FORWARD COLLISION AVOIDANCE · SERVICE BRAKES · STEERING.
Source record 10182100 at NHTSANHTSA communication ID: 10180667
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaâÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10180667 at NHTSANHTSA communication ID: 10180670
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. ï· DTC U0420:68 [Forward sensing camera (FSC)]: Error signal received from electric power steering (EPS) control module. For Mazda6 and CX-5, the following error messages may appear in the instrument cluster. ï· Front camera sensor system malfunction ï· Forward Smart City Brake Support Malfunction ï· Driver attention alert system malfunction. This may be caused by the battery voltage falling and the EPS control module failing the initial learning for the steering center position while cranking. The FSC detects the error notified by the EPS control module. To correct this concern, the control software of the EPS control module has been modified while the repair procedure modifies the FSC for earlier repairs in the market.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES, HYDRAULIC · STEERING:ELECTRIC POWER ASSIST SYSTEM · VISIBILITY.
Source record 10180670 at NHTSANHTSA communication ID: 10179079
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a malfunction. ACCELERATED WARM-UP SYSTEM (AWS): All SKYACTIV-G engines adopt AWS to reduce exhaust gas emissions immediately after a cold engine start. AWS increases the engine idling speed and retards the ignition timing for about 20 seconds after the cold engine start to quickly warm up the catalytic converter. The customer may identify the engine sound during the AWS operation as a unusual noise.
Source components: ENGINE AND ENGINE COOLING.
Source record 10179079 at NHTSANHTSA communication ID: 10179315
NHTSA source summary · Original PDF not reviewed by Recallfolio
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.
Source components: ELECTRICAL SYSTEM.
Source record 10179315 at NHTSANHTSA communication ID: 10179228
NHTSA source summary · Original PDF not reviewed by Recallfolio
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS · WHEELS.
Source record 10179228 at NHTSANHTSA communication ID: 10177847
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Source components: EQUIPMENT.
Source record 10177847 at NHTSANHTSA communication ID: 10177853
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10177853 at NHTSANHTSA communication ID: 10177843
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic.
Source components: ENGINE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10177843 at NHTSANHTSA communication ID: 10177005
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10177005 at NHTSANHTSA communication ID: 10177012
NHTSA source summary · Original PDF not reviewed by Recallfolio
When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) have a shipping plug, as shown in the figures (M/T: black, rubber made; A/T: pink and black, with breather). This plug is for shipping use only and needs to be removed in order to re-install the original plug from the old transmission.
Source components: POWER TRAIN.
Source record 10177012 at NHTSANHTSA communication ID: 10176968
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of a shift shock felt when shifting into 3rd, 5th and/or R range with no A/T related DTC stored. The symptom can be temporarily repaired by A/T initial learning procedure, but may recur after multiple driving cycles. Applicable situations: ï· Shifting up: 2-3, (4-5) ï· Shifting down: 4-3, (6-5) NOTE:(4-5) and (6-5) are felt more than others due to the gear ratio. ï· Shifting into R: D-R, N-R, P-R. Improper control logic of the TCM may cause improper learning of R-3-5 brake engaging speed during certain driving situations. To correct this concern, the control logic of the TCM has been modified.
Source components: POWER TRAIN:MANUAL TRANSMISSION.
Source record 10176968 at NHTSANHTSA communication ID: 10176977
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during cold temperatures. To correct the concern, the SD card hardware has been changed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10176977 at NHTSANHTSA communication ID: 10174583
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during cold temperatures. To correct the concern, the SD card hardware has been changed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10174583 at NHTSANHTSA communication ID: 10174570
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and right side for RHD vehicle). NOTE: The noise will not occur if the steering wheel is in the center or to the full passenger-side position. The noise is caused when the edge (A) of the inner ball joint (B) gets stuck with the steering gear housing (C).
Source components: STEERING.
Source record 10174570 at NHTSANHTSA communication ID: 10173097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN · SERVICE BRAKES, HYDRAULIC.
Source record 10173097 at NHTSANHTSA communication ID: 10173253
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173253 at NHTSANHTSA communication ID: 10173228
NHTSA source summary · Original PDF not reviewed by Recallfolio
The ownerâÂÂs manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the ownerâÂÂs manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10173228 at NHTSANHTSA communication ID: 10173249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have one of the following DTCs stored in memory: ï· C1001:92 - Forward sensing camera (FSC) poor field of view ï· B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. ï· In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). ï· In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.
Source record 10173249 at NHTSANHTSA communication ID: 10171843
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.
Source components: WHEELS.
Source record 10171843 at NHTSANHTSA communication ID: 10171792
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.
Source components: POWER TRAIN.
Source record 10171792 at NHTSANHTSA communication ID: 10171780
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10171780 at NHTSANHTSA communication ID: 10171787
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothî, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Command, How to Check Navi SD Card VIN Lock.
Source components: EQUIPMENT.
Source record 10171787 at NHTSANHTSA communication ID: 10170941
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10170941 at NHTSANHTSA communication ID: 10170815
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). This may be caused by a brake torque variation at that speed due to an inappropriate machining process of the brake disc surface. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10170815 at NHTSANHTSA communication ID: 10170814
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: STEERING.
Source record 10170814 at NHTSANHTSA communication ID: 10170813
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï· P2610:00: Instrument cluster internal engine off timer performance problem ï· P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display âÂÂF0-002â during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km).Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10170813 at NHTSANHTSA communication ID: 10170943
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10170943 at NHTSANHTSA communication ID: 10170829
NHTSA source summary · Original PDF not reviewed by Recallfolio
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · STRUCTURE.
Source record 10170829 at NHTSANHTSA communication ID: 10170817
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
Source components: EQUIPMENT.
Source record 10170817 at NHTSANHTSA communication ID: 10170661
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâÂÂs responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. ï· Mazda vehicles are manufactured with tamper-proof speedometers. ï· When a speedometer is replaced, the new speedometer will read zero (0) miles. ï· This procedure is extremely important to accurately represent actual vehicle mileage. ï· Prior to speedometer removal, complete the information required on the âÂÂSpeedometer Replacement LabelâÂÂ. Labels can only be ordered through Mazda eStore. ï· In an effort to achieve a higher level of Customer Experience and retain the value of MazdaâÂÂs vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOâÂÂs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10170661 at NHTSANHTSA communication ID: 10170656
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.
Source record 10170656 at NHTSANHTSA communication ID: 10169542
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.352 or later).
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10169542 at NHTSANHTSA communication ID: 10169540
NHTSA source summary · Original PDF not reviewed by Recallfolio
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10169540 at NHTSANHTSA communication ID: 10169513
NHTSA source summary · Original PDF not reviewed by Recallfolio
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the oil cooler was missing altogether. IMPORTANT NOTE: ALWAYS REMEMBER TO INCLUDE THE ORIGINAL OIL COOLER WITH THE RETURNED TRANSMISSION CORE!
Source components: POWER TRAIN · UNKNOWN OR OTHER.
Source record 10169513 at NHTSANHTSA communication ID: 10169539
NHTSA source summary · Original PDF not reviewed by Recallfolio
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. âÂÂMazda Air Cooling Coil Coatingâ is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10169539 at NHTSANHTSA communication ID: 10169543
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors - Rear Seat Entertainment - Smartphone Screen Mirroring - Bumper Trim/Guards - Door Mirror Caps - Fog Lights - Moonroof Wind Deflector - Roof Rack - Side Window Deflectors - Splash Guards - Trailer Hitch - Thule Products - Wheels Locks - Aero Kit - Air Dam - Rear Spoiler - Tunnel Under Bars - Lower Arm Bar - Side Sill Extensions - Arm Rest - Illuminated Door sill Trim Plates - Interior Lighting
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · TRAILER HITCHES · VISIBILITY.
Source record 10169543 at NHTSANHTSA communication ID: 10169537
NHTSA source summary · Original PDF not reviewed by Recallfolio
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10169537 at NHTSANHTSA communication ID: 10169509
NHTSA source summary · Original PDF not reviewed by Recallfolio
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10169509 at NHTSANHTSA communication ID: 10168785
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed.
Source components: ENGINE AND ENGINE COOLING.
Source record 10168785 at NHTSANHTSA communication ID: 10168139
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about: ï· Intermittent engine no start ï· Instrument cluster red security indicator light ON ï· Engine Start/Start Button Amber indicator light flashing ï· Battery discharge ï· Electrical relay buzzing noise ï· DTC B13D3:94 (Communication error with remote transmitter) stored.This may be caused by: ï· A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. ï· An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. ï· An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehiclesâÂÂs wiring harness may create unusual electrical symptoms.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10168139 at NHTSANHTSA communication ID: 10168118
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï· CANNOT COMMUNICATE WITH VEHICLE ï· ERROR MESSAGE INSTALLED ON ANDROID DEVICES ï· COMMUNICATION ERRORS ï· MMS CHECK MODE - Use to verify system operation (see below).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10168118 at NHTSANHTSA communication ID: 10168068
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a groan noise from the front brakes when braking at a very low speed (approximately 6 mph / 10 km/h). This may be caused by a brake torque variation at that speed due to an inappropriate machining process of the brake disc surface.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10168068 at NHTSANHTSA communication ID: 10166848
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
Source components: ENGINE AND ENGINE COOLING.
Source record 10166848 at NHTSANHTSA communication ID: 10165676
NHTSA source summary · Original PDF not reviewed by Recallfolio
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10165676 at NHTSANHTSA communication ID: 10165350
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
Source components: ENGINE AND ENGINE COOLING · STRUCTURE:BODY:HOOD.
Source record 10165350 at NHTSANHTSA communication ID: 10164267
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.
Source components: ENGINE AND ENGINE COOLING.
Source record 10164267 at NHTSANHTSA communication ID: 10164046
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB interference with the harness of the rear parking sensor (when the USB power outlet is broken).To correct this issue, the configuration of the USB power outlet has been changed to improve durability.
Source components: BACK OVER PREVENTION.
Source record 10164046 at NHTSANHTSA communication ID: 10163827
NHTSA source summary · Original PDF not reviewed by Recallfolio
After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂàis displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required. NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10163827 at NHTSANHTSA communication ID: 10163825
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. Customers concern can be resolved by sanding off paint at ground point (3) where attachment bolt (4) is seated. After installing the bolt (4), apply touch-up paint to the exposed base material area of the front fender stay.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · SERVICE BRAKES, HYDRAULIC · VISIBILITY.
Source record 10163825 at NHTSANHTSA communication ID: 10164052
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may have a concern of a loose steering wheel. If a customer reports a loose steering wheel and the lock bolt is found to be loose, DO NOT simply re-tighten the steering wheel. Follow the steps below in the Repair Procedure.
Source components: STEERING.
Source record 10164052 at NHTSANHTSA communication ID: 10163334
NHTSA source summary · Original PDF not reviewed by Recallfolio
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
Source components: EQUIPMENT.
Source record 10163334 at NHTSANHTSA communication ID: 10163327
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details. If the vehicle has this DTC, DO NOT replace the FSC. Read below.
Source components: FORWARD COLLISION AVOIDANCE · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.
Source record 10163327 at NHTSANHTSA communication ID: 10163356
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10163356 at NHTSANHTSA communication ID: 10163367
NHTSA source summary · Original PDF not reviewed by Recallfolio
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
Source components: EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10163367 at NHTSANHTSA communication ID: 10163404
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshield and vehicle vibration (CX-5/Mazda6) or from the gap between the dashboard and the cushion tape because there there is no rib (1) at the dashboard ends (Mazda3). To prevent the tape from peeling off, both ends of the cushion tape are now folded over to the back side of the dashboard (CX-5/Mazda6) or stapled (Mazda3).
Source components: STRUCTURE · VISIBILITY:WINDSHIELD.
Source record 10163404 at NHTSANHTSA communication ID: 10163333
NHTSA source summary · Original PDF not reviewed by Recallfolio
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and installing IDS 113. This SA will be updated when more information is available.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10163333 at NHTSANHTSA communication ID: 10162027
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
Source components: EQUIPMENT.
Source record 10162027 at NHTSANHTSA communication ID: 10162014
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaâÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software.Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10162014 at NHTSANHTSA communication ID: 10160555
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 - Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.
Source components: POWER TRAIN.
Source record 10160555 at NHTSANHTSA communication ID: 10160575
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10160575 at NHTSANHTSA communication ID: 10159194
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customer using âÃÂÃÂFlexibleâÃÂàsetting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time while the ELAPSED DAYS and the DETERIORATION DETERMINATION work as designed. To correct this issue, the control logic of the PCM has been changed.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10159194 at NHTSANHTSA communication ID: 10159204
NHTSA source summary · Original PDF not reviewed by Recallfolio
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Source components: SUSPENSION:FRONT:WHEEL BEARING · WHEELS.
Source record 10159204 at NHTSANHTSA communication ID: 10159198
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10159198 at NHTSANHTSA communication ID: 10159201
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.
Source components: EQUIPMENT.
Source record 10159201 at NHTSANHTSA communication ID: 10155442
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10155442 at NHTSANHTSA communication ID: 10155437
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï·Depends on the vehicleâÂÂs speed only (the more speed, the more noise)ï·Occurs with all types of driving (acceleration, deceleration, steady speed)ï·Does not depend on rpm, gear, or ATF temperature.This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A modification has now been implemented on automatic transaxles with the following serial numbers: ï·7TN0820364 and higher (CX-3) / 8TN1090104 and higher (except CX-3) ï·8TR1008883 and higher ï·8TD1003276 and higher ï·8T50331192 and higher (CX-3) / 8T50329705 and higher (except CX-3).
Source components: POWER TRAIN · POWER TRAIN:AXLE ASSEMBLY.
Source record 10155437 at NHTSANHTSA communication ID: 10155440
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction).Master Warning Light, Smart Brake Support/Smart City Brake Support (SBS/SCBS) Indicator Light, Lane-keep Assist System (LAS) Lane Departure Warning System (LDWS) Warning Light, High Beam Control (HBC) system Warning Light (amber). DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be erased. This concern may be caused by a hardware failure of an internal device of the FSC, which results in a malfunction detection. To eliminate this concern, the production process of the FSC has been modified.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EXTERIOR LIGHTING · FORWARD COLLISION AVOIDANCE · LANE DEPARTURE · SERVICE BRAKES, HYDRAULIC.
Source record 10155440 at NHTSANHTSA communication ID: 10155436
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused by stick/slip between the oil seal at the transaxle and the dust cover of the driveshaft. To correct this issue, the thickness of the dust cover has been increased.
Source components: POWER TRAIN:DRIVELINE:DRIVESHAFT.
Source record 10155436 at NHTSANHTSA communication ID: 10154879
NHTSA source summary · Original PDF not reviewed by Recallfolio
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY · FUEL SYSTEM, GASOLINE.
Source record 10154879 at NHTSANHTSA communication ID: 10154529
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear in certain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.
Source components: EXTERIOR LIGHTING · EXTERIOR LIGHTING:HEADLIGHTS · EXTERIOR LIGHTING:TAIL LIGHTS.
Source record 10154529 at NHTSANHTSA communication ID: 10154450
NHTSA source summary · Original PDF not reviewed by Recallfolio
When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine shuts off normally, the ignition may stay on (in accessory mode). NOTE: This TSB only applies if the selector lever knob is BHN2-46-030* or BHN4-46-030* with the lock release button. If not, this TSB does not apply. This may be caused by the lock release button in the selector lever knob sticking in the pressed position. An improper production process is causing an internal part to expand with moisture and interfere with other parts. To eliminate this concern, the production process has been modified.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:IGNITION.
Source record 10154450 at NHTSANHTSA communication ID: 10154448
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time while the ELAPSED DAYS and the DETERIORATION DETERMINATION work as designed. To correct this issue, the control logic of the PCM has been changed.
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10154448 at NHTSANHTSA communication ID: 10154452
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
Source components: ELECTRICAL SYSTEM.
Source record 10154452 at NHTSANHTSA communication ID: 10154457
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
Source components: ELECTRICAL SYSTEM.
Source record 10154457 at NHTSANHTSA communication ID: 10154454
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be erased. This concern may be caused by an internal FSC failure. To eliminate this concern, the production process of the FSC has been modified.
Source components: ELECTRICAL SYSTEM.
Source record 10154454 at NHTSANHTSA communication ID: 10154451
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and right side for RHD vehicle). NOTE: The noise will not occur if the steering wheel is in the center or to the full passenger-side position.The noise is caused when the edge (A) of the inner ball joint (B) gets stuck with the steering gear housing(C). To eliminate the noise, a spacer (A) has been installed between the inner ball joint (B) and the steering gear housing (C) (both sides) to prevent direct contact.
Source components: STEERING.
Source record 10154451 at NHTSANHTSA communication ID: 10153337
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.
Source components: EQUIPMENT.
Source record 10153337 at NHTSANHTSA communication ID: 10153314
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory. P0300 - Random misfire detected P0301 - Cylinder No. 1 misfire detected P0302 - Cylinder No. 2 misfire detected P0303 - Cylinder No. 3 misfire detected P0304 - Cylinder No.4 misfire detected. This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.
Source components: ENGINE.
Source record 10153314 at NHTSANHTSA communication ID: 10153303
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
Source components: EQUIPMENT.
Source record 10153303 at NHTSANHTSA communication ID: 10153318
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
Source components: STEERING.
Source record 10153318 at NHTSANHTSA communication ID: 10153339
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10153339 at NHTSANHTSA communication ID: 10153338
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).
Source components: STRUCTURE.
Source record 10153338 at NHTSANHTSA communication ID: 10153336
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.
Source components: EQUIPMENT.
Source record 10153336 at NHTSANHTSA communication ID: 10153335
NHTSA source summary · Original PDF not reviewed by Recallfolio
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Source components: SEATS.
Source record 10153335 at NHTSANHTSA communication ID: 10153334
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
Source components: EQUIPMENT.
Source record 10153334 at NHTSANHTSA communication ID: 10153307
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro-Cut On-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877-768-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL (SST) PART NAME: OVERVIEW Pro-Cut On-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.
Source components: SERVICE BRAKES.
Source record 10153307 at NHTSANHTSA communication ID: 10153306
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: EQUIPMENT.
Source record 10153306 at NHTSANHTSA communication ID: 10153305
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.
Source components: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.
Source record 10153305 at NHTSANHTSA communication ID: 10153333
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.
Source components: EQUIPMENT.
Source record 10153333 at NHTSANHTSA communication ID: 10153329
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
Source components: AIR BAGS.
Source record 10153329 at NHTSANHTSA communication ID: 10153317
NHTSA source summary · Original PDF not reviewed by Recallfolio
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
Source components: SUSPENSION.
Source record 10153317 at NHTSANHTSA communication ID: 10153316
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.
Source components: WHEELS.
Source record 10153316 at NHTSANHTSA communication ID: 10153313
NHTSA source summary · Original PDF not reviewed by Recallfolio
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room fuse is removed or if the transmitter battery is dead.
Source components: ELECTRICAL SYSTEM.
Source record 10153313 at NHTSANHTSA communication ID: 10153312
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely closed after fueling the vehicle. This causes a small fuel vapor leak and turns DTC P0456 on.
Source components: ENGINE AND ENGINE COOLING.
Source record 10153312 at NHTSA