The manufacturer’s record · Page 4 of 5
Original record summaries, dates and identifiers for this model-year. Records 301–400 of 498, ordered newest first. Dated records on this page: Aug 3, 2021–Oct 4, 2022.
Back to 2021 Mazda CX-5 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10225720
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10225720 at NHTSANHTSA communication ID: 10225771
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have a "OW ENGINE OIL LEVEL" warning message and a CHECK ENGINE light illuminated in the instrument cluster with DTC P250F:00 stored in memory, and the oil level has actually decreased to near low. * DTC P250F:00 - Engine oil level signal: engine oil level low This is caused by an oil consumption increase due to damage of the valve seals on the exhaust side. To eliminate this concern, the design of these valve seals has been modified.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10225771 at NHTSANHTSA communication ID: 10222572
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communication between the telematics communication unit and the MyMazda App. To correct this issue, the control software of the telematics communication unit has been modified.
Source components: ELECTRICAL SYSTEM.
Source record 10222572 at NHTSANHTSA communication ID: 10222569
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caused by improper control logic of the gateway unit (GWU). To eliminate this concern, the logic of the GWU has been changed so that a failure determination is not made unless a signal of the brake fluid level sensor lowering has been continued for more than 5 seconds. NOTE: - This modification is only to prevent the warning message displayed in the center display due to changes in the fluid level. Therefore, the brake warning light may be still momentarily illuminated in the instrument cluster when the fluid level fluctuates by vehicle movement. - If the brake system warning light still stays on, the brake fluid amount may be low. In that case, diagnose the vehicle according to the instructions on MGSS.
Source components: ELECTRICAL SYSTEM.
Source record 10222569 at NHTSANHTSA communication ID: 10222553
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10222553 at NHTSANHTSA communication ID: 10219229
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10219229 at NHTSANHTSA communication ID: 10219228
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. - Engine Start / Stop - Door Lock / Unlock - Lights ON / OFF - MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. - If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. - If the reception is good to strong, proceed to the Repair Procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10219228 at NHTSANHTSA communication ID: 10218733
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/unlock not functioning. This is caused by a failure in communication between the telematics communication unit and the MyMazda App. To correct this issue, the control software of the telematics communication unit has been modified.
Source components: ELECTRICAL SYSTEM.
Source record 10218733 at NHTSANHTSA communication ID: 10218768
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that Mazda Connect does not start or that it takes a long time to restart after starting the vehicle. This is caused by the initialization process with the CMU failing at startup due to a defective circuit board element. To eliminate this concern, the internal hardware of the CMU has been improved.
Source components: ELECTRICAL SYSTEM.
Source record 10218768 at NHTSANHTSA communication ID: 10218719
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10218719 at NHTSANHTSA communication ID: 10217206
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11040 or later).
Source components: ELECTRICAL SYSTEM.
Source record 10217206 at NHTSANHTSA communication ID: 10217209
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER.
Source record 10217209 at NHTSANHTSA communication ID: 10217185
NHTSA source summary · Original PDF not reviewed by Recallfolio
The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the customer. The protective films are attached on new vehicles when shipped from the factory in order to avoid being scratched during transportation and while in dealer stock.
Source components: EQUIPMENT · STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR.
Source record 10217185 at NHTSANHTSA communication ID: 10215254
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: - Engine at idle - Transmission in drive - Foot on the brake pedal - A/C OFF - Audio OFF The noise may be caused by loose fitting heater hoses vibrating the heater hose bracket protector. Page
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS.
Source record 10215254 at NHTSANHTSA communication ID: 10215274
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10215274 at NHTSANHTSA communication ID: 10215244
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about scratches on the instrument cluster lens.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · UNKNOWN OR OTHER.
Source record 10215244 at NHTSANHTSA communication ID: 10215015
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10215015 at NHTSANHTSA communication ID: 10215238
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.
Source record 10215238 at NHTSANHTSA communication ID: 10215358
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a warning message displayed in the center display a few seconds after the brake system warning light in the instrument cluster has flashed for a moment at the time of departure or stop of the vehicle. This is caused by improper control logic of the gateway unit (GWU). To eliminate this concern, the logic of the GWU has been changed so that a failure determination is not made unless a signal of the brake fluid level sensor lowering has been continued for more than 5 seconds.
Source components: ELECTRICAL SYSTEM.
Source record 10215358 at NHTSANHTSA communication ID: 10213185
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Source components: SUSPENSION.
Source record 10213185 at NHTSANHTSA communication ID: 10213148
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.
Source components: ELECTRICAL SYSTEM.
Source record 10213148 at NHTSANHTSA communication ID: 10213147
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the customer due to flat spots on the tires. Flat spots on tires may be caused by improper maintenance during dealer storage (e.g.: Vehicle was left stationary for a prolonged period of time in high ambient temperatures).
Source components: WHEELS.
Source record 10213147 at NHTSANHTSA communication ID: 10213125
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · UNKNOWN OR OTHER.
Source record 10213125 at NHTSANHTSA communication ID: 10213207
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA03_11026 or later).
Source components: ELECTRICAL SYSTEM.
Source record 10213207 at NHTSANHTSA communication ID: 10213145
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the tire sidewalls are distorted or "damaged".
Source components: WHEELS.
Source record 10213145 at NHTSANHTSA communication ID: 10213140
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda Connected Services Frequently Asked Questions (FAQs)
Source components: UNKNOWN OR OTHER.
Source record 10213140 at NHTSANHTSA communication ID: 10213139
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **Remote function(s) inoperative. **Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. **If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. **If the reception is good to strong, proceed to the Repair Procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT · EXTERIOR LIGHTING:HEADLIGHTS · LATCHES/LOCKS/LINKAGES:DOORS:LOCK.
Source record 10213139 at NHTSANHTSA communication ID: 10210887
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10210887 at NHTSANHTSA communication ID: 10210884
NHTSA source summary · Original PDF not reviewed by Recallfolio
A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and unloading from transport trucks or customers moving their vehicles in and out of their garages to wash the vehicle, etc.). This condition may also occur if the engine is not allowed to warm up after multiple cold starts.
Source components: ENGINE AND ENGINE COOLING.
Source record 10210884 at NHTSANHTSA communication ID: 10210936
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces the corrosion. To eliminate this concern, a modified undercoating has been established for the liftgate lock striker.
Source components: LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10210936 at NHTSANHTSA communication ID: 10210905
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10210905 at NHTSANHTSA communication ID: 10210933
NHTSA source summary · Original PDF not reviewed by Recallfolio
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Source components: EQUIPMENT · SEATS.
Source record 10210933 at NHTSANHTSA communication ID: 10210879
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda Connected Services Frequently Asked Questions (FAQ).
Source components: ELECTRICAL SYSTEM.
Source record 10210879 at NHTSANHTSA communication ID: 10210867
NHTSA source summary · Original PDF not reviewed by Recallfolio
The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.
Source components: ENGINE AND ENGINE COOLING.
Source record 10210867 at NHTSANHTSA communication ID: 10210902
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Source components: STEERING.
Source record 10210902 at NHTSANHTSA communication ID: 10210865
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Remote function(s) inoperative. *Engine Start / Stop **Door Lock / Unlock **Lights ON / OFF *MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. *If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. *If the reception is good to strong, proceed to the Repair Procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10210865 at NHTSANHTSA communication ID: 10210847
NHTSA source summary · Original PDF not reviewed by Recallfolio
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
Source components: EQUIPMENT.
Source record 10210847 at NHTSANHTSA communication ID: 10210844
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10210844 at NHTSANHTSA communication ID: 10209761
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10209761 at NHTSANHTSA communication ID: 10209782
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forward at slow speeds. Cause: Due to deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Mass-Production Change: None 2016-2018 CX-9 (Squeak noise): During light braking. Cause: Occurs when the front brake pads have been worn to certain levels. As the pads wear, the chamfer goes away and the grease between the pad and the shim deteriorates. Mass-Production Change: As of Apr. 27, 2018, the chamfer shape of the brake pad was improved to increase durability.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES, HYDRAULIC.
Source record 10209782 at NHTSANHTSA communication ID: 10209778
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10209778 at NHTSANHTSA communication ID: 10209757
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE.
Source record 10209757 at NHTSANHTSA communication ID: 10209752
NHTSA source summary · Original PDF not reviewed by Recallfolio
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Source components: EQUIPMENT:MECHANICAL · POWER TRAIN · WHEELS.
Source record 10209752 at NHTSANHTSA communication ID: 10209728
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. Refer customer to Owner's Manual Warning:
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · FUEL SYSTEM, GASOLINE.
Source record 10209728 at NHTSANHTSA communication ID: 10209774
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/or parking environment, the odor may be more noticeable. The odor may be caused by evaporative gas from the gas outlet vent.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10209774 at NHTSANHTSA communication ID: 10208564
NHTSA source summary · Original PDF not reviewed by Recallfolio
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Source components: POWER TRAIN · SUSPENSION:FRONT:WHEEL BEARING.
Source record 10208564 at NHTSANHTSA communication ID: 10208566
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with SiriusXM Travel Link and a Navigation SD Card added by dealer/customer may experience a SiriusXM Travel Link error when selecting Parking Information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10208566 at NHTSANHTSA communication ID: 10208556
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN · SERVICE BRAKES, HYDRAULIC · STEERING.
Source record 10208556 at NHTSANHTSA communication ID: 10208568
NHTSA source summary · Original PDF not reviewed by Recallfolio
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.
Source components: POWER TRAIN · POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT.
Source record 10208568 at NHTSANHTSA communication ID: 10208567
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Source components: STRUCTURE.
Source record 10208567 at NHTSANHTSA communication ID: 10208565
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a SiriusXM Travel Link error when selecting Parking Information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10208565 at NHTSANHTSA communication ID: 10208554
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.
Source components: STRUCTURE · UNKNOWN OR OTHER.
Source record 10208554 at NHTSANHTSA communication ID: 10208562
NHTSA source summary · Original PDF not reviewed by Recallfolio
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE.
Source record 10208562 at NHTSANHTSA communication ID: 10206958
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor indicator is flashing with one or more of the following DTCs of PARKING ASSIST SYSTEM. B1B36:14 Front corner ultrasonic sensor (RH) circuit malfunction B1B36:2A Front corner ultrasonic sensor (RH) characteristic malfunction B1B38:14 Front ultrasonic sensor (RH) circuit malfunction B1B38:2A Front ultrasonic sensor (RH) characteristic malfunction B1B40:14 Front corner ultrasonic sensor (LH) circuit malfunction B1B40:2A Front corner ultrasonic sensor (LH) characteristic malfunction B1B42:14 Front ultrasonic sensor (LH) circuit malfunction B1B42:2A Front ultrasonic sensor (LH) characteristic malfunction Due to insufficient waterproof performance of the front harness short cords (1), water may enter in and accumulate in the C-11 (LH) or C-12 (RH) connectors (2) causing a short circuit between wires and an improper signal being sent from the parking (ultrasonic) sensor to the parking sensor unit. To eliminate this concern, the production process of the front harness short cord has been improved to increase waterproof performance.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS · ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING · EQUIPMENT · FORWARD COLLISION AVOIDANCE · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.
Source record 10206958 at NHTSANHTSA communication ID: 10206955
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module temperature rises, the BSM system returns to normal operation. Due to BSM control module production variances, a false detection may occur in some units when the BSM temperature in the control module has not yet reached normal operating temperature. To eliminate this concern, the control logic of the BSM control module has been modified.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · LANE DEPARTURE · LANE DEPARTURE: BLIND SPOT DETECTION.
Source record 10206955 at NHTSANHTSA communication ID: 10206021
NHTSA source summary · Original PDF not reviewed by Recallfolio
New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10206021 at NHTSANHTSA communication ID: 10206019
NHTSA source summary · Original PDF not reviewed by Recallfolio
MDARS vs IDS Service Information: The 2021 CX-5 and CX-9 will be the first 6.5 generation vehicles to be equipped with Connected Vehicle Services and some functions will be limited at launch. This service information provides a timeline of the system limitations.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10206019 at NHTSANHTSA communication ID: 10206018
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connected Vehicle Symptom Troubleshooting: Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. - Remote function(s) inoperative. o Engine Start / Stop o Door Lock / Unlock o Lights ON / OFF MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. - If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. - If the reception is good to strong, proceed to the Repair Procedure.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT.
Source record 10206018 at NHTSANHTSA communication ID: 10205994
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10205994 at NHTSANHTSA communication ID: 10206007
NHTSA source summary · Original PDF not reviewed by Recallfolio
Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers may complain about a whistling noise heard from the top of the A-pillar area and/or the top of windshield area when driving at highway speeds. When driving under the following conditions, a negative pressure is generated on the doors and the windshield pulling them outward and resulting in weatherstrip vibration. - The vehicle is exposed to a side wind while driving at highway speeds. - The vehicle is exposed to a strong side wind while driving at a speed slightly higher than highway speed. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: STRUCTURE.
Source record 10206007 at NHTSANHTSA communication ID: 10206004
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/sand is most likely brought in by the driver and/or passenger when stepping in and out of the vehicle.
Source components: STRUCTURE.
Source record 10206004 at NHTSANHTSA communication ID: 10206001
NHTSA source summary · Original PDF not reviewed by Recallfolio
Lack of Power When Accelerating in Cold Temperatures: Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). To avoid slippage, engine power is restricted in cold temperatures, even when the road condition is not slippery. To eliminate this concern, the PCM and TCM control software has been modified to restrict engine power only when tire slippage is detected between the front and rear wheels in cold temperatures. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10206001 at NHTSANHTSA communication ID: 10206005
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience all of following symptoms: 1. The door lock/unlock operation will not work using the remote transmitter button. 2. The door lock/unlock operation will not work using the door lock/release touch sensor. 3. The engine will not start using the ignition switch. 4. The transmitter operates by itself. 5. The key battery drains faster than usual. Symptoms 1-3: This may be caused when excess load is applied to the remote transmitter, deforming the electrical terminals and creating poor contact with the battery. To eliminate this concern, the structure in the remote transmitter has been modified to reduce the deformation of the electrical terminals. Symptom 4-5: This may be caused when excessive load is applied to the remote transmitter, creating a gap around the gasket where moisture enters and corrodes the circuit board which in turn drains the key battery faster than usual. To eliminate this concern, the thickness of the case wall on the gasket mounting surface has been increased and the bonding strength of the components has been improved to prevent deformation. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10206005 at NHTSANHTSA communication ID: 10203724
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have a âÂÂLOW ENGINE OIL LEVELâ warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Upon inspecting the engine oil level, the level is found to be low and there doesnâÂÂt appear to be any trace of oil leakage in the engine compartment. This concern usually occurs when the mileage reaches approximately 3,100 â 4,700 miles (5,000 - 7,500km) and may also occur again after replacing or topping off the engine oil. The root cause of this concern has not been identified yet, therefore a repair procedure will be announced at a later date. Since this issue has been reported after a valve stem seal modification, it is very likely that valve stem seal damage is causing oil to leak into the combustion chamber.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10203724 at NHTSANHTSA communication ID: 10203765
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. NOTE: Rear view monitor operation is normal, No DTC stored
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10203765 at NHTSANHTSA communication ID: 10203727
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving). NOTE: If the rust/paint peeling is seen on the outer side of the door, this service bulletin does not apply.
Source components: EQUIPMENT · STRUCTURE.
Source record 10203727 at NHTSANHTSA communication ID: 10203725
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. The weight of the seat ventilation unit may be captured by the occupancy sensor, resulting in a false detection.
Source components: EQUIPMENT · SEAT BELTS:FRONT:WARNING LIGHT/DEVICES · SEATS.
Source record 10203725 at NHTSANHTSA communication ID: 10203762
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any the following infotainment system concerns: Reboot, Slow reboot in morning, Display frozen, Display blank. NOTE: Rear view monitor operation is normal, No DTC stored
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10203762 at NHTSANHTSA communication ID: 10203735
NHTSA source summary · Original PDF not reviewed by Recallfolio
NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part has been previously replaced with KDD1-67-XCX. Some vehicles may exhibit the master warning light (and other warning lights) illuminated while driving, with DTC B115E:76 stored in memory.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · FORWARD COLLISION AVOIDANCE.
Source record 10203735 at NHTSANHTSA communication ID: 10203728
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.
Source components: STRUCTURE.
Source record 10203728 at NHTSANHTSA communication ID: 10203759
NHTSA source summary · Original PDF not reviewed by Recallfolio
For improvement of electrical diagnosis, the SKYACTIVî Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVî vehicles and compare suspect terminal drag with a good know terminal.To measure the voltage/resistance avoiding any terminal damage.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10203759 at NHTSANHTSA communication ID: 10202774
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can now utilize the Limited Parts Ordering (LPO) page on eMDCS to order the repair parts for 2.5L (with cylinder deactivation) and 2.5L turbo cylinder head repairs. There is no longer a need to contact hotline for part ordering. If there are any questions on part ordering or part status, contact the DAG group for assistance.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10202774 at NHTSANHTSA communication ID: 10202772
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN.
Source record 10202772 at NHTSANHTSA communication ID: 10202771
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. If the reception is good to strong, proceed to the Repair Procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10202771 at NHTSANHTSA communication ID: 10202695
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.
Source components: FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER.
Source record 10202695 at NHTSANHTSA communication ID: 10202689
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detection error and therefore, improper operation of the A/C system. To eliminate this concern, the production process of the evaporator temperature sensor has been modified to ensure proper water-proofing.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES.
Source record 10202689 at NHTSANHTSA communication ID: 10202685
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Upon inspecting the engine oil level, the level is found to be low and there doesn't appear to be any trace of oil leakage in the engine compartment. This concern usually occurs when the mileage reaches approximately 3,100 - 4,700 miles (5,000 - 7,500km) and may also occur again after replacing or topping off the engine oil. The root cause of this concern has not been identified yet, therefore a repair procedure will be announced at a later date. Since this issue has been reported after a valve stem seal modification, it is very likely that valve stem seal damage is causing oil to leak into the combustion chamber.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · ENGINE AND ENGINE COOLING · TIRES:VALVE.
Source record 10202685 at NHTSANHTSA communication ID: 10201864
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10201864 at NHTSANHTSA communication ID: 10201862
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECT Symptom Troubleshooting (7th Generation Vehicles). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10201862 at NHTSANHTSA communication ID: 10201766
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator (blue) light stays on longer or comes on while driving, Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 ðF (40-80 ðC)). To eliminate this concern, the production process of the coolant control valve has been modified.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10201766 at NHTSANHTSA communication ID: 10201777
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10201777 at NHTSANHTSA communication ID: 10201776
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module temperature rises, the BSM system returns to normal operation. Due to BSM control module production variances, a false detection may occur in some units when the BSM temperature in the control module has not yet reached normal operating temperature. To eliminate this concern, the control logic of the BSM control module has been modified.
Source components: ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE · EQUIPMENT ADAPTIVE/MOBILITY · LANE DEPARTURE · VISIBILITY.
Source record 10201776 at NHTSANHTSA communication ID: 10201775
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resulting in weatherstrip vibration. The vehicle is exposed to a side wind while driving at highway speeds. The vehicle is exposed to a strong side wind while driving at a speed slightly higher than highway speed.
Source components: EQUIPMENT · STRUCTURE.
Source record 10201775 at NHTSANHTSA communication ID: 10201861
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris may enter the center of the oil filter when poking a hole in the filter wrapper during removal, and then travel through the engine and plug the cylinder deactivation oil control valve.
Source components: ENGINE AND ENGINE COOLING.
Source record 10201861 at NHTSANHTSA communication ID: 10201859
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Confirm the customer's phone and vehicle have good to strong reception during the concern as shown in the table below. If the reception is weak, move the vehicle to a location where the reception is good to strong as shown in the table, then try to get the Authorization Code and/or operate the remote functions before proceeding to the Repair Procedure if there is still an issue. If the reception is good to strong, proceed to the Repair Procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10201859 at NHTSANHTSA communication ID: 10201858
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated. CAUTION: DO NOT swap TCU with another vehicle as the TCU is VIN locked after activation. A TCU swap with another vehicle will disable Connected Services on both vehicles. If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10201858 at NHTSANHTSA communication ID: 10201772
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.230 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaâÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software. Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10201772 at NHTSANHTSA communication ID: 10201771
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving).
Source components: EQUIPMENT · STRUCTURE.
Source record 10201771 at NHTSANHTSA communication ID: 10201767
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper release timing is too late for the movement of the vehicle. NOTE: Frequent usage of the EPB automatic release function may promote uneven rear brake pad wear. To eliminate these concerns, the EPB control module logic has been modified.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · PARKING BRAKE:ELECTRICAL.
Source record 10201767 at NHTSANHTSA communication ID: 10201778
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE: Repair Outline and Important Notes: Reprogram the telematics communications unit with an USB stick. You must use MDARS after USB programming to check for DTC and sending ODR data. New information has been added to SSPC7 repair documents. Discard all other documents and print these documents out. DRW41 repaired vehicles will not need SSPC7 completed. Unrepaired DRW41 vehicles have been moved to SSPC7. You must check DRW41 status prior to repair in Warranty Vehicle Inquiry. Open status, perform SSPC7. Closed status, return vehicle to stock or customer after confirming CV signal strength. Unsubmitted DRW41 claims with repair dates of August 2 or later must be submitted with SSPC7 claim information. Warranty Operations will be deleting DRW41 VINs in open status over the next few days. SSPC7 must be performed prior to delivery and is subject to the New Car Ready process
Source components: EQUIPMENT:ELECTRICAL · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10201778 at NHTSANHTSA communication ID: 10201768
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on, P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on, P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on, P0780:00 - Gear shifting malfunction, P1738:00 Automatic transaxle internal malfunction. This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.
Source components: POWER TRAIN.
Source record 10201768 at NHTSANHTSA communication ID: 10201863
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10201863 at NHTSANHTSA communication ID: 10200933
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE AND ENGINE COOLING.
Source record 10200933 at NHTSANHTSA communication ID: 10200527
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides information regarding the proper use of the driverâÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
Source components: EQUIPMENT.
Source record 10200527 at NHTSANHTSA communication ID: 10200528
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazdas continuing efforts to improve safety and reduce driver distraction.
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10200528 at NHTSANHTSA communication ID: 10200942
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSPC7 - SPECIAL SERVICE PROGRAM -TELEMATICS COMMUNICATION UNIT BATTERY DRAIN CONCERN AND CONNECTED SERVICES NOT AVAILABLE
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE AND ENGINE COOLING.
Source record 10200942 at NHTSANHTSA communication ID: 10200939
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10200939 at NHTSANHTSA communication ID: 10200938
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. NOTE: SA-045/21 HAS BEEN SUPERCEDED TO SSPC7.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE · EQUIPMENT:ELECTRICAL.
Source record 10200938 at NHTSANHTSA communication ID: 10200937
NHTSA source summary · Original PDF not reviewed by Recallfolio
Connected vehicle remote functions inoperative and/or engine no start due to low battery voltage. Some customers may experience the following symptoms: Connected Vehicle Remote Functions inoperative after SSPC6 repair. Connected Vehicle Remote Functions inoperative on vehicles built March 20, 2021 and later.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE · EQUIPMENT:ELECTRICAL.
Source record 10200937 at NHTSANHTSA communication ID: 10200947
NHTSA source summary · Original PDF not reviewed by Recallfolio
DRW41 - TELEMATICS COMMUNICATION UNIT (TCU) CONCERN - BATTERY DRAIN AND CONNECTED SERVICES. On certain subject 2021 MY CX-5 & CX-9 vehicles, a battery drain concern could occur due to the Telematics Communication Unit (TCU) not going to sleep. In addition, some vehicles were repaired under the cancelled campaign SSPC6, which caused Connected Services to no longer work. This Dealer Rework will repair all concerns to ensure the battery drain concern does not occur and restores Connected Services, if disabled from a prior software update. All Mazda dealers will update the subject vehicles with improved TCU software. This campaign will be expanded to include additional Mazda3 and CX-30 vehicles at a later date, please watch for additional announcements.
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · ELECTRICAL SYSTEM:12V/24V/48V BATTERY · EQUIPMENT:ELECTRICAL.
Source record 10200947 at NHTSA