The manufacturer’s record · Page 5 of 6
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 560, ordered newest first. Dated records on this page: Mar 20, 2019–Jun 11, 2020.
Back to 2019 Mazda CX-5 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10177005
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10177005 at NHTSANHTSA communication ID: 10177012
NHTSA source summary · Original PDF not reviewed by Recallfolio
When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) have a shipping plug, as shown in the figures (M/T: black, rubber made; A/T: pink and black, with breather). This plug is for shipping use only and needs to be removed in order to re-install the original plug from the old transmission.
Source components: POWER TRAIN.
Source record 10177012 at NHTSANHTSA communication ID: 10176975
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ï· DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: ï· Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. ï· When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.
Source components: AIR BAGS · ELECTRICAL SYSTEM.
Source record 10176975 at NHTSANHTSA communication ID: 10176054
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience an engine no start/no crank with either of the following DTC's stored: P0615:12 - Starter relay circuit malfunction B112A:12 - IG2 relay circuit malfunction. This may be caused by water contamination/corrosion at electrical connector C-04 due to: Windshield tint installation: Windshield tint installed to block UV light. The water used during the installation of the tint may run down behind the dashboard. Carefully inspect the windshield to see if window tint has been installed or not. Some window tint film appears clear and is for UV light only. Windshield repair/replacement: Poor windshield sealing during installation can cause an internal water leak. Water may run down behind the dashboard.
Source components: VISIBILITY:WINDSHIELD.
Source record 10176054 at NHTSANHTSA communication ID: 10174589
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from condensation may drip onto the switch connector and cause corrosion.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · LATCHES/LOCKS/LINKAGES.
Source record 10174589 at NHTSANHTSA communication ID: 10174690
NHTSA source summary · Original PDF not reviewed by Recallfolio
Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory.
Source components: POWER TRAIN.
Source record 10174690 at NHTSANHTSA communication ID: 10174569
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit engine overheating and poor A/C performance with DTC P111A:00 stored in memory. ï· DTC P111A:00 - Engine coolant temperature is high. NOTE: If the concern occurred during high speed driving, this Service Information is not applicable. Diagnose concern according to MGSS online. This concern may be due to improper control module software, which causes the cooling fan to run improperly, resulting in high coolant temperature. The fan control module is integrated into the cooling fan component.
Source components: ENGINE AND ENGINE COOLING.
Source record 10174569 at NHTSANHTSA communication ID: 10174567
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicle may exhibit a tapping noise from the engine during idling; etc., and synchronized to the engine rpm. The tapping noise may be caused by the switchable hydraulic lash adjuster (HLA), which may not work properly due to air bubbles accumulated in the oil passage in it.
Source components: ENGINE AND ENGINE COOLING.
Source record 10174567 at NHTSANHTSA communication ID: 10174574
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.
Source components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10174574 at NHTSANHTSA communication ID: 10173225
NHTSA source summary · Original PDF not reviewed by Recallfolio
A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is held above 2500 -3000 RPM. This may be caused by the valve Hydraulic Lifters (HLA) bleeding down as the engine cools or when the engine has been idling for an extended period of time, creating excessive valve lash clearance.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10173225 at NHTSANHTSA communication ID: 10173097
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · POWER TRAIN · SERVICE BRAKES, HYDRAULIC.
Source record 10173097 at NHTSANHTSA communication ID: 10173253
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10173253 at NHTSANHTSA communication ID: 10173227
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: ï· The engine takes longer to warm up. ï· The engine temperature gauge fluctuates. ï· The low coolant temperature indicator (blue) light stays on longer or comes on while driving. ï· Poor heater performance, especially at idle.
Source components: ENGINE AND ENGINE COOLING.
Source record 10173227 at NHTSANHTSA communication ID: 10173100
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES, HYDRAULIC.
Source record 10173100 at NHTSANHTSA communication ID: 10173228
NHTSA source summary · Original PDF not reviewed by Recallfolio
The ownerâÂÂs manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the ownerâÂÂs manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10173228 at NHTSANHTSA communication ID: 10173249
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have one of the following DTCs stored in memory: ï· C1001:92 - Forward sensing camera (FSC) poor field of view ï· B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. ï· In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). ï· In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.
Source record 10173249 at NHTSANHTSA communication ID: 10171840
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the CHECK ENGINE LIGHT ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up. The engine temperature gauge fluctuates. The low coolant temperature indicator (blue) light stays on longer or comes on while driving. Poor heater performance, especially at idle.
Source components: ENGINE AND ENGINE COOLING.
Source record 10171840 at NHTSANHTSA communication ID: 10171836
NHTSA source summary · Original PDF not reviewed by Recallfolio
DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10171836 at NHTSANHTSA communication ID: 10171833
NHTSA source summary · Original PDF not reviewed by Recallfolio
SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. NOTE: SiriusXM Traffic Plus and Travel Link subscription is free of charge for 3 years only if equipped with factory installed navigation system. NOTE: 2019-2020 Mazda3 and 2020 CX-30 are not equipped with factory installed navigation system,however, it is available as a dealer installed accessory. SiriusXM Traffic Plus and Travel Link are available on the 2019-2020 Mazda3 and 2020 CX-30 Preferred Package and above, as a paid subscription. Traffic Plus feature requires in-vehicle navigation SD card. SiriusXM Satellite Radio trial subscription is free of charge for 3 months.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10171833 at NHTSANHTSA communication ID: 10171843
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains.
Source components: WHEELS.
Source record 10171843 at NHTSANHTSA communication ID: 10171792
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.
Source components: POWER TRAIN.
Source record 10171792 at NHTSANHTSA communication ID: 10171844
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. The grooves may be caused through abrasion from the accumulation of metal particles from the rear brake disc plates. The metal particles get caught between the brake pads and disc plates causing groove damage. To eliminate this concern, the disc plate surface honing process has been changed to reduce metal particle formation.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10171844 at NHTSANHTSA communication ID: 10171780
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10171780 at NHTSANHTSA communication ID: 10171848
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit power outer mirror(s) that do not fold in and/or out when using the outer mirror switch. This concern may be caused by insufficient water tightness, allowing water to enter the electric folding unit resulting in corrosion damage. To eliminate this concern, the overlapping area (1) of the water-proof seal (inside electric fold-in unit) has been extended.
Source components: VISIBILITY.
Source record 10171848 at NHTSANHTSA communication ID: 10171841
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a check engine light illumination with DTCs P24C6:00, P24AE:00, P24B1:00 and/or P24AF:00 stored in PCM memory. P24C6:00 - PM sensor: internal temperature sensor malfunction (1DC DTC) P24AE:00 - PM sensor control circuit range/performance problem (1DC DTC) P24B1:00 - PM sensor circuit high input (1DC DTC) P24AF:00 - PM sensor circuit range/performance (2DC DTC) [Particulate Matter (PM) Sensor] DTCs may be caused by the following: DTC P24C6:00: May be caused by water condensation in the exhaust system which may accumulate on the PM sensor element and result in cracks. DTCs P24AE:00, P24B1:00, P24AF:00: May also be caused by water condensation in the exhaust system which may accumulate on the PM sensor element and result in an incorrect output signal. To eliminate these DTCs, the following improvements have been made: The PM sensor has been improved (DTC P24C6:00). The mounting orientation of the PM sensor has been changed to reduce water accumulation (DTCs P24AE:00, P24B1:00, P24AF:00). The detection condition of DTCs P24AE:00 and P24B1:00 has been changed to 2DC, which will no longer detect a temporary incorrect sensor output
Source components: ENGINE AND ENGINE COOLING.
Source record 10171841 at NHTSANHTSA communication ID: 10171787
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothî, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux Voice Command, How to Check Navi SD Card VIN Lock.
Source components: EQUIPMENT.
Source record 10171787 at NHTSANHTSA communication ID: 10171786
NHTSA source summary · Original PDF not reviewed by Recallfolio
A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is held above 2500-3000 RPM. This may be caused by the valve Hydraulic Lifters (HLA) bleeding down as the engine cools or when the engine has been idling for an extended period of time, creating excessive valve lash clearance.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10171786 at NHTSANHTSA communication ID: 10171784
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you encounter a vehicle with "ENGINE OIL LEVEL HIGH" message displayed in the instrument cluster, perform the following inspection:
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10171784 at NHTSANHTSA communication ID: 10170941
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10170941 at NHTSANHTSA communication ID: 10170940
NHTSA source summary · Original PDF not reviewed by Recallfolio
Due to a vehicle side logic change for the vehicles listed above, the seat warming and seat ventilation systems will no longer automatically turn on when the vehicle is started using the MMS accessory. Both features will now require a manual setting every time the vehicles are restarted after being turned off. Refer to the vehicle ownerâÂÂs manual for more details on proper seat warmer/seat ventilation operation.
Source components: EQUIPMENT · SEATS · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10170940 at NHTSANHTSA communication ID: 10170942
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat ventilation automatically turned on when the engine was restarted. NOTE: Customers in cold weather are more likely to complain about this if their vehicle is equipped with Mazda Mobile Start (MMS) (not available on Mazda3 or CX-30) because the MMS accessory instructions state the seat warmers WILL turn on when the engine is restarted. The same can happen in the hotter weather with the seat ventilation. This information is incorrect for these vehicles. Both features will now require a manual setting every time the vehicles are restarted after being turned off. Consult the vehicleâÂÂs ownerâÂÂs manual for more details on proper seat warmer/seat ventilation operation.
Source components: SEATS.
Source record 10170942 at NHTSANHTSA communication ID: 10170814
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: STEERING.
Source record 10170814 at NHTSANHTSA communication ID: 10170813
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï· P2610:00: Instrument cluster internal engine off timer performance problem ï· P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display âÂÂF0-002â during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km).Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10170813 at NHTSANHTSA communication ID: 10170943
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10170943 at NHTSANHTSA communication ID: 10170829
NHTSA source summary · Original PDF not reviewed by Recallfolio
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · STRUCTURE.
Source record 10170829 at NHTSANHTSA communication ID: 10170819
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun or an infrared drier. If you encounter this concern during PDI, use a heat gun or an infrared drier to apply heat to the affected area to remove the stain(s).
Source components: EQUIPMENT · STRUCTURE:BODY.
Source record 10170819 at NHTSANHTSA communication ID: 10170818
NHTSA source summary · Original PDF not reviewed by Recallfolio
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
Source components: SEATS.
Source record 10170818 at NHTSANHTSA communication ID: 10170817
NHTSA source summary · Original PDF not reviewed by Recallfolio
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
Source components: EQUIPMENT.
Source record 10170817 at NHTSANHTSA communication ID: 10170661
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâÂÂs responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. ï· Mazda vehicles are manufactured with tamper-proof speedometers. ï· When a speedometer is replaced, the new speedometer will read zero (0) miles. ï· This procedure is extremely important to accurately represent actual vehicle mileage. ï· Prior to speedometer removal, complete the information required on the âÂÂSpeedometer Replacement LabelâÂÂ. Labels can only be ordered through Mazda eStore. ï· In an effort to achieve a higher level of Customer Experience and retain the value of MazdaâÂÂs vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOâÂÂs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10170661 at NHTSANHTSA communication ID: 10170656
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.
Source record 10170656 at NHTSANHTSA communication ID: 10169505
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. To correct this issue, the width across the flats of the wheel nuts have been changed from 17mm to 21mm.
Source components: WHEELS.
Source record 10169505 at NHTSANHTSA communication ID: 10169542
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.352 or later).
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10169542 at NHTSANHTSA communication ID: 10169540
NHTSA source summary · Original PDF not reviewed by Recallfolio
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10169540 at NHTSANHTSA communication ID: 10169513
NHTSA source summary · Original PDF not reviewed by Recallfolio
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the oil cooler was missing altogether. IMPORTANT NOTE: ALWAYS REMEMBER TO INCLUDE THE ORIGINAL OIL COOLER WITH THE RETURNED TRANSMISSION CORE!
Source components: POWER TRAIN · UNKNOWN OR OTHER.
Source record 10169513 at NHTSANHTSA communication ID: 10169539
NHTSA source summary · Original PDF not reviewed by Recallfolio
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. âÂÂMazda Air Cooling Coil Coatingâ is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10169539 at NHTSANHTSA communication ID: 10169543
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear Parking Sensors - Rear Seat Entertainment - Smartphone Screen Mirroring - Bumper Trim/Guards - Door Mirror Caps - Fog Lights - Moonroof Wind Deflector - Roof Rack - Side Window Deflectors - Splash Guards - Trailer Hitch - Thule Products - Wheels Locks - Aero Kit - Air Dam - Rear Spoiler - Tunnel Under Bars - Lower Arm Bar - Side Sill Extensions - Arm Rest - Illuminated Door sill Trim Plates - Interior Lighting
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · TRAILER HITCHES · VISIBILITY.
Source record 10169543 at NHTSANHTSA communication ID: 10169537
NHTSA source summary · Original PDF not reviewed by Recallfolio
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10169537 at NHTSANHTSA communication ID: 10169509
NHTSA source summary · Original PDF not reviewed by Recallfolio
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10169509 at NHTSANHTSA communication ID: 10168785
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed.
Source components: ENGINE AND ENGINE COOLING.
Source record 10168785 at NHTSANHTSA communication ID: 10168140
NHTSA source summary · Original PDF not reviewed by Recallfolio
A valve tapping or knocking noise may be heard from the top end after the engine cools down (the vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the rpm is held above 2500-3000 RPM. This may be caused by the valve Hydraulic Lifters (HLA) bleeding down as the engine cools or when the engine has been idling for an extended period of time, creating excessive valve lash clearance.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168140 at NHTSANHTSA communication ID: 10168139
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about: ï· Intermittent engine no start ï· Instrument cluster red security indicator light ON ï· Engine Start/Start Button Amber indicator light flashing ï· Battery discharge ï· Electrical relay buzzing noise ï· DTC B13D3:94 (Communication error with remote transmitter) stored.This may be caused by: ï· A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. ï· An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. ï· An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehiclesâÂÂs wiring harness may create unusual electrical symptoms.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10168139 at NHTSANHTSA communication ID: 10168118
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï· MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ï· CANNOT COMMUNICATE WITH VEHICLE ï· ERROR MESSAGE INSTALLED ON ANDROID DEVICES ï· COMMUNICATION ERRORS ï· MMS CHECK MODE - Use to verify system operation (see below).
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10168118 at NHTSANHTSA communication ID: 10168119
NHTSA source summary · Original PDF not reviewed by Recallfolio
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working on. NOTE: The Mazda3 produced in Mexico is not affected. Use the GEPC or the Mazda Accessory web site [MXConnect (dealers.mazdausa.com)] to look up the correct part number for the vehicle you are working on.
Source components: EQUIPMENT · WHEELS.
Source record 10168119 at NHTSANHTSA communication ID: 10168098
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No.4 engine mount rubber hardening during vehicle usage at high ambient temperatures which decreases the damping force. 2.0L Components of the No.3 engine mount rubber melting inside the mount at high ambient temperatures which creates deposits on the engine mount plate that restrict engine mount plate movement. Mass production change has not been determined at this time, but modified No.3 and No.4 engine mounts have been newly established as service parts. Their material and spring characteristic have been changed.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10168098 at NHTSANHTSA communication ID: 10168121
NHTSA source summary · Original PDF not reviewed by Recallfolio
On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No.17 passed through Hiroshima and Hofu, Japan, and might have been exposed to misty seawater caused by a heavy wind. The sampling inspection revealed that the chrome plated window moldings of certain vehicles became rusty due to seawater mist. All of the potentially affected vehicles have been rinsed with fresh water prior to shipment. OUTLINE OF REPAIR: If the vehicle has a port hangtag with direction to repair a chrome molding, but does not show DRW27 in eMDCS Warranty Vehicle Inquiry, please contact Dealer Recall Help on MXConnect > Warranty. Look for a hangtag placed in the vehicle by the port. If one is found and the vehicle displays DRW27 in eMDCS, inspect the affected molding(s) and perform a secondary cleaning with polishing compound. If any rust or pitting is still present, replace that affected molding(s) with new parts(s).
Source components: EQUIPMENT · STRUCTURE:BODY · VISIBILITY.
Source record 10168121 at NHTSANHTSA communication ID: 10168116
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may have one or more of the following complaints: ï· Infotainment system reboots at times ï· SiriusXM function grayed out ï· SiriusXM stops playing ï· No sound from SiriusXM but other sources work ï· SiriusXM system recovers after ignition OFF-ON. Do not perform any repairs at this time. Mazda is aware of the concerns and is working on a repair. This service information will be updated when a repair is available. NOTE: An interim solution is available for the SiriusXM concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10168116 at NHTSANHTSA communication ID: 10168072
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the CHECK ENGINE light may turn on with DTC P011A:00 (ECT sensor No.1/No.2 performance problem) stored at the same time. NOTE: Refer to TSB 01-015/15 if the customer is using a block heater at temperatures below freezing. To solve this concern, two mass production changes have been implemented. a) The concentration of the coolant has been increased so that the amount of the contained anti-rust additive is higher. b) The composition of the coolant has been changed (the ratio of the anti-rust additive has increased).
Source components: ELECTRICAL SYSTEM · ENGINE · EQUIPMENT.
Source record 10168072 at NHTSANHTSA communication ID: 10166848
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:
Source components: ENGINE AND ENGINE COOLING.
Source record 10166848 at NHTSANHTSA communication ID: 10165676
NHTSA source summary · Original PDF not reviewed by Recallfolio
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE.
Source record 10165676 at NHTSANHTSA communication ID: 10165353
NHTSA source summary · Original PDF not reviewed by Recallfolio
If a customer comes in with the following concerns, contact Hotline for assistance. OIL PRESSURE WARNING light and/or the CHECK ENGINE light ON, DTC P055F and/or P0524 stored, No drivability concern or engine mechanical noise, Outside the VIN range in TSB 01-020/18.
Source components: ENGINE AND ENGINE COOLING.
Source record 10165353 at NHTSANHTSA communication ID: 10165341
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10165341 at NHTSANHTSA communication ID: 10165350
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
Source components: ENGINE AND ENGINE COOLING · STRUCTURE:BODY:HOOD.
Source record 10165350 at NHTSANHTSA communication ID: 10164279
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. To eliminate this concern, the clip and tape position on the rear door garnish has been improved.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10164279 at NHTSANHTSA communication ID: 10164046
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB interference with the harness of the rear parking sensor (when the USB power outlet is broken).To correct this issue, the configuration of the USB power outlet has been changed to improve durability.
Source components: BACK OVER PREVENTION.
Source record 10164046 at NHTSANHTSA communication ID: 10164045
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience improper operation of the rear parking system with beep sounds coming from the rear parking sensor when there are no obstacles behind the vehicle. This occurs when the blower fan is on (at any fan speed) and the transmission is in "R" position. The concern is caused by electrical noise from the blower fan controller circuit affecting the rear parking sensor circuit. To eliminate this concern, the harness to the rear parking sensor has been twisted to improve its tolerance to electrical noise.
Source components: BACK OVER PREVENTION.
Source record 10164045 at NHTSANHTSA communication ID: 10163826
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. This is caused by a gap between the leather seat surface and the seat cushion pad due to insufficient tension on the seat trim. To eliminate this concern, a non-woven fabric has been attached to the backside of the seat trim to increase tension.
Source components: SEATS.
Source record 10163826 at NHTSANHTSA communication ID: 10163824
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). DTC P061B:00 - [PCM] Internal control module torque calculation performance problem. Due to an improper control logic of the PCM, the engine torque calculation error detection is too sensitive. To eliminate this concern, the PCM software has been modified.
Source components: ENGINE AND ENGINE COOLING.
Source record 10163824 at NHTSANHTSA communication ID: 10163827
NHTSA source summary · Original PDF not reviewed by Recallfolio
After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂàis displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required. NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10163827 at NHTSANHTSA communication ID: 10163825
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. Customers concern can be resolved by sanding off paint at ground point (3) where attachment bolt (4) is seated. After installing the bolt (4), apply touch-up paint to the exposed base material area of the front fender stay.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING · SERVICE BRAKES, HYDRAULIC · VISIBILITY.
Source record 10163825 at NHTSANHTSA communication ID: 10164049
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or after it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the RPM is held above 2500-3000 RPM. Click here for an example of the noise. Contact Hotline for instructions.
Source components: ENGINE AND ENGINE COOLING.
Source record 10164049 at NHTSANHTSA communication ID: 10163334
NHTSA source summary · Original PDF not reviewed by Recallfolio
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
Source components: EQUIPMENT.
Source record 10163334 at NHTSANHTSA communication ID: 10163327
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details. If the vehicle has this DTC, DO NOT replace the FSC. Read below.
Source components: FORWARD COLLISION AVOIDANCE · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.
Source record 10163327 at NHTSANHTSA communication ID: 10163356
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10163356 at NHTSANHTSA communication ID: 10163355
NHTSA source summary · Original PDF not reviewed by Recallfolio
While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.
Source record 10163355 at NHTSANHTSA communication ID: 10163361
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by MITSUBISHI. Due to improper control logic of the PCM, a false error may be detected. To eliminate this concern, the PCM software has been modified.
Source components: FUEL SYSTEM, GASOLINE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10163361 at NHTSANHTSA communication ID: 10163331
NHTSA source summary · Original PDF not reviewed by Recallfolio
Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing the following necessary basic information for service. Please familiarize yourself with the material so that you understand and can explain the unique features and operation of this engine. I. TECHNICAL FEATURES: Common Rail Injection System, Diesel Particulate Filter (DPF), Selective Catalytic Reduction (SCR) System, NSC (NOx Storage Catalyst) Control. II. CUSTOMER ADVICE: Before Driving, Starting the Engine, Turning the Engine Off, When Driving, Maintenance. III. REPAIR: Fuel Injector Installation. IV. PRE-DELIVERY INSPECTION (PDI): Diesel Particulate Filter (DPF) Regeneration.
Source components: ENGINE AND ENGINE COOLING · FUEL SYSTEM, DIESEL.
Source record 10163331 at NHTSANHTSA communication ID: 10163360
NHTSA source summary · Original PDF not reviewed by Recallfolio
In support of the new model launch, six new Special Service Tool (SST) will be sent to all dealers as Mazda Required Tools (MRTs) at a special release price. Dealers do not need to place orders for the tools as the SSTs will be automatically shipped by Mazda's tool vendor, Bosch, in August-September 2019.
Source components: EQUIPMENT.
Source record 10163360 at NHTSANHTSA communication ID: 10163367
NHTSA source summary · Original PDF not reviewed by Recallfolio
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
Source components: EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10163367 at NHTSANHTSA communication ID: 10163363
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience both the check engine light and Selective Catalytic Reduction (SCR) warning light illuminating at the same time. This concern may be caused by lower and/or higher pressures that are detected, which are caused by micro air bubbles that remain inside the urea tank. The micro air bubbles are created at the production line when the liquid (urea) is poured quickly into the urea tank. To eliminate this concern, the pump filter will be modified to reduce any remaining micro air bubbles.
Source components: ENGINE AND ENGINE COOLING.
Source record 10163363 at NHTSANHTSA communication ID: 10163333
NHTSA source summary · Original PDF not reviewed by Recallfolio
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and installing IDS 113. This SA will be updated when more information is available.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10163333 at NHTSANHTSA communication ID: 10162027
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
Source components: EQUIPMENT.
Source record 10162027 at NHTSANHTSA communication ID: 10162026
NHTSA source summary · Original PDF not reviewed by Recallfolio
Not only does the diesel engine have unique features compared with a traditional gasoline engine, but the Mazda SKYACTIV-D 2.2L has many unique features even when compared with a conventional diesel engine. For this reason, we are providing the following necessary basic information for service. Please familiarize yourself with the material so that you understand and can explain the unique features and operation of this engine. I. TECHNICAL FEATURES: Common Rail Injection System, Diesel Particulate Filter (DPF), Selective Catalytic Reduction (SCR) System, NSC (NOx Storage Catalyst) Control, II. CUSTOMER ADVICE: Before Driving, Starting the Engine, Turning the Engine Off, When Driving, Maintenance III. REPAIR: Fuel Injector Installation IV. PRE-DELIVERY INSPECTION (PDI): Diesel Particulate Filter (DPF) Regeneration
Source components: ENGINE AND ENGINE COOLING.
Source record 10162026 at NHTSANHTSA communication ID: 10162014
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaâÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software.Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10162014 at NHTSANHTSA communication ID: 10160582
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you receive a customer complain of lack of power, rough idle, engine noise with stored DTC's P0340:00, P0304:00, P3400:00, P349B:00, and/or P3498:00, perform the following.
Source components: ENGINE.
Source record 10160582 at NHTSANHTSA communication ID: 10160578
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.
Source components: ENGINE · POWER TRAIN.
Source record 10160578 at NHTSANHTSA communication ID: 10160555
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 - Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.
Source components: POWER TRAIN.
Source record 10160555 at NHTSANHTSA communication ID: 10160577
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may display some (or all) of the following symptoms: Check engine light on wit DTC P061B Surging on acceleration Transmission will not shift past 4th gear Various U codes (U0401 ABS, U0401, U0415 FSC, U0301, U0316 SBS/MRCC, U0442 TCM) may be set
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10160577 at NHTSANHTSA communication ID: 10160575
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10160575 at NHTSANHTSA communication ID: 10159195
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a check engine light illuminating with DTC P2096:00 stored in PCM memory. DTC P2096:00 - Air fuel too lean. NOTE: This concern occurs only on vehicles with PCMs manufactured by Mitsubishi. Due to improper control logic of the PCM, a false error may be detected. To eliminate this concern, the PCM software has been modified.
Source components: ENGINE.
Source record 10159195 at NHTSANHTSA communication ID: 10159204
NHTSA source summary · Original PDF not reviewed by Recallfolio
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Source components: SUSPENSION:FRONT:WHEEL BEARING · WHEELS.
Source record 10159204 at NHTSANHTSA communication ID: 10159203
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you receive a customer concern with the check engine light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, perform the inspection in the Repair Procedure.
Source components: ENGINE.
Source record 10159203 at NHTSANHTSA communication ID: 10159198
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10159198 at NHTSANHTSA communication ID: 10159199
NHTSA source summary · Original PDF not reviewed by Recallfolio
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing the accessory locking lug nuts, make sure to use the appropriate part number for the vehicle you are working on.
Source components: EQUIPMENT.
Source record 10159199 at NHTSANHTSA communication ID: 10159196
NHTSA source summary · Original PDF not reviewed by Recallfolio
On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. When installing new lug nuts or the accessory Wheel Lock Set, make sure to use the appropriate part number for the vehicle you are working on.
Source components: WHEELS · WHEELS:LUGS/NUTS/BOLTS/STUDS.
Source record 10159196 at NHTSANHTSA communication ID: 10159201
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.
Source components: EQUIPMENT.
Source record 10159201 at NHTSANHTSA communication ID: 10159200
NHTSA source summary · Original PDF not reviewed by Recallfolio
On some vehicles, a tapping or knocking noise may be heard from the top end after the engine cools down (vehicle is parked overnight) or it has been idling for an extended time. The tapping noise will decreases as the vehicle is being driven or if the RPM is held above 2500-3000 RPM.
Source components: ENGINE.
Source record 10159200 at NHTSANHTSA communication ID: 10155442
NHTSA source summary · Original PDF not reviewed by Recallfolio
APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10155442 at NHTSANHTSA communication ID: 10155441
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.
Source components: STRUCTURE · STRUCTURE:BODY:DOOR.
Source record 10155441 at NHTSANHTSA communication ID: 10155437
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï·Depends on the vehicleâÂÂs speed only (the more speed, the more noise)ï·Occurs with all types of driving (acceleration, deceleration, steady speed)ï·Does not depend on rpm, gear, or ATF temperature.This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A modification has now been implemented on automatic transaxles with the following serial numbers: ï·7TN0820364 and higher (CX-3) / 8TN1090104 and higher (except CX-3) ï·8TR1008883 and higher ï·8TD1003276 and higher ï·8T50331192 and higher (CX-3) / 8T50329705 and higher (except CX-3).
Source components: POWER TRAIN · POWER TRAIN:AXLE ASSEMBLY.
Source record 10155437 at NHTSANHTSA communication ID: 10154879
NHTSA source summary · Original PDF not reviewed by Recallfolio
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY · FUEL SYSTEM, GASOLINE.
Source record 10154879 at NHTSA