The manufacturer’s record · Page 3 of 6
Original record summaries, dates and identifiers for this model-year. Records 201–300 of 560, ordered newest first. Dated records on this page: Jul 8, 2021–Nov 14, 2022.
Back to 2019 Mazda CX-5 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10226923
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sensor has been modified.
Source components: ELECTRICAL SYSTEM · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10226923 at NHTSANHTSA communication ID: 10226895
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor indicator is flashing with one or more of the following DTCs of PARKING ASSIST SYSTEM. B1B36:14 Front corner ultrasonic sensor (RH) circuit malfunction B1B36:2A Front corner ultrasonic sensor (RH) characteristic malfunction B1B38:14 Front ultrasonic sensor (RH) circuit malfunction B1B38:2A Front ultrasonic sensor (RH) characteristic malfunction B1B40:14 Front corner ultrasonic sensor (LH) circuit malfunction B1B40:2A Front corner ultrasonic sensor (LH) characteristic malfunction B1B42:14 Front ultrasonic sensor (LH) circuit malfunction B1B42:2A Front ultrasonic sensor (LH) characteristic malfunction Due to insufficient waterproof performance of the front harness short cords (1), water may enter in and accumulate in the C-11 (LH) or C-12 (RH) connectors (2) causing a short circuit between wires and an improper signal being sent from the parking (ultrasonic) sensor to the parking sensor unit. To eliminate this concern, the production process of the front harness short cord has been improved to increase waterproof performance.
Source components: ELECTRICAL SYSTEM.
Source record 10226895 at NHTSANHTSA communication ID: 10225776
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: * The engine takes longer to warm up * The engine temperature gauge fluctuates * The low coolant temperature indicator (blue) light stays on longer or comes on while driving * Poor heater performance, especially at idle NOTE: * Vehicles with SKYACTIV-G 2.5T are not applicable. * If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies, this information is not applicable. Diagnose according to the instructions in MGSS. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 ðF (40-80 ðC)). To eliminate this concern, the production process of the coolant control valve has been modified.
Source components: ENGINE AND ENGINE COOLING.
Source record 10225776 at NHTSANHTSA communication ID: 10225767
NHTSA source summary · Original PDF not reviewed by Recallfolio
The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.
Source components: POWER TRAIN.
Source record 10225767 at NHTSANHTSA communication ID: 10225724
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Source components: STRUCTURE.
Source record 10225724 at NHTSANHTSA communication ID: 10225763
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * The Forward Sensing Camera (FSC) cannot detect target objects due to one of the following: - The windshield is dirty - The FSC lens is foggy - There is low visibility due to rain, fog or snow - It is at night and there is not enough light - There is direct or reflected sunlight on the FSC - There is problem with the FSC * There is a problem with the AUTOHOLD control function. * There is a problem with the electric parking brake (EPB).
Source components: ELECTRICAL SYSTEM.
Source record 10225763 at NHTSANHTSA communication ID: 10225761
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] * B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] * No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019] DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. * In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). * In other cases this DTC might be found without a related customer concern. NOTE: In most cases, no dealer visit is necessary.
Source components: ELECTRICAL SYSTEM.
Source record 10225761 at NHTSANHTSA communication ID: 10225751
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Therefore, turn the ignition OFF when refilling engine coolant using the radiator filler neck.
Source components: ENGINE AND ENGINE COOLING.
Source record 10225751 at NHTSANHTSA communication ID: 10225774
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. The accumulated coolant is solidified and plugs the gap in high temperature environment and the seepage is stopped and does not progress. This is normal and does not require a part replacement, clean off the dried coolant from around the pipe with a wire brush.
Source components: ENGINE AND ENGINE COOLING.
Source record 10225774 at NHTSANHTSA communication ID: 10222564
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. When returning from fast idle to normal, the stuck valve suddenly opens due to thermal change around it which causes abnormal noise. To eliminate this concern, the internal design of the exhaust manifold has been modified.
Source components: POWER TRAIN.
Source record 10222564 at NHTSANHTSA communication ID: 10222452
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT.
Source record 10222452 at NHTSANHTSA communication ID: 10218721
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Surface Peeling - Spider Cracks Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.
Source components: ELECTRICAL SYSTEM.
Source record 10218721 at NHTSANHTSA communication ID: 10218720
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: ELECTRICAL SYSTEM.
Source record 10218720 at NHTSANHTSA communication ID: 10218727
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or condensation may drip onto the switch connector and cause corrosion. To eliminate this concern, the PLG rear switch has been modified with a waterproof connector. Some Mazda3, CX-30 and MX-30 customers may complain that the vehicle door locking system does not work when the door lock switch on the liftgate interior trim is pressed. DTC B11C4:23 (BCM - liftgate lock switch circuit malfunction) may be stored. This may be caused during a high pressure car wash and/or condensation. Water may enter through the rear center brand emblem base component and drip onto the switch connector causing corrosion. The rusted connector may also cause a battery drain. To eliminate this concern, the rear center brand emblem base has been modified to prevent water entry (Mazda3) and the rear harness has been modified to prevent water infiltration (Mazda3, CX-30 and MX-30).âÂÂ
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10218727 at NHTSANHTSA communication ID: 10218722
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience a lack of power and the check engine light on with DTC P061B:00 stored in PCM memory under one of the following conditions (A or B). - DTC P061B:00 - [PCM] Internal control module torque calculation performance problem. Condition Condition Description A When cranking is interrupted (likely occurs when the brake pedal is released during cranking) B When accelerating from 1300-1600 rpm with wide open throttle Due to an improper control logic of the PCM, the engine torque calculation error detection is too sensitive. To eliminate this concern, the PCM software has been modified.
Source components: ELECTRICAL SYSTEM.
Source record 10218722 at NHTSANHTSA communication ID: 10218719
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10218719 at NHTSANHTSA communication ID: 10217209
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER.
Source record 10217209 at NHTSANHTSA communication ID: 10217210
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.
Source components: SUSPENSION.
Source record 10217210 at NHTSANHTSA communication ID: 10215254
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions: - Engine at idle - Transmission in drive - Foot on the brake pedal - A/C OFF - Audio OFF The noise may be caused by loose fitting heater hoses vibrating the heater hose bracket protector. Page
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS.
Source record 10215254 at NHTSANHTSA communication ID: 10215280
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Cracks may be caused by: - Deformation of the exhaust manifold during usage causing unexpected force to certain areas of the cylinder head. - Residual stress generated during production in the cylinder head material may be greater than expected. The external force from the exhaust system when driving over bumps may cause unexpected force to certain areas of the cylinder head. To eliminate this concern, the design of the exhaust manifold gasket and the cylinder head has been modified to reduce the force on the cylinder head.
Source components: ENGINE AND ENGINE COOLING.
Source record 10215280 at NHTSANHTSA communication ID: 10215274
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10215274 at NHTSANHTSA communication ID: 10215250
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10215250 at NHTSANHTSA communication ID: 10215261
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a check engine light illumination with DTCs P24C6:00, P24C7:00, P24AE:00, P24B1:00 and/or P24AF:00 stored in PCM memory. - P24C6:00 - PM sensor: internal temperature sensor malfunction (1DC DTC) - P24C7:00 - PM sensor temperature circuit range/performance (2DC DTC) - P24AE:00 - PM sensor control circuit range/performance problem (1DC DTC) - P24B1:00 - PM sensor circuit high input (1DC DTC) - P24AF:00 - PM sensor circuit range/performance (2DC DTC) [Particulate Matter (PM) Sensor] DTCs may be caused by the following: - DTC P24C6:00: May be caused by water condensation in the exhaust system which may accumulate on the PM sensor element and result in cracks. - DTCs P24AE:00, P24B1:00, P24AF:00: May also be caused by water condensation in the exhaust system which may accumulate on the PM sensor element and result in an incorrect output signal. To eliminate these DTCs, the following improvements have been made: - The PM sensor has been improved (DTC P24C6:00). - The mounting orientation of the PM sensor has been changed to reduce water accumulation (DTCs P24AE:00, P24B1:00, P24AF:00). - The detection condition of DTCs P24AE:00 and P24B1:00 has been changed to 2DC, which will no longer detect a temporary incorrect sensor output.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR · UNKNOWN OR OTHER.
Source record 10215261 at NHTSANHTSA communication ID: 10215244
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about scratches on the instrument cluster lens.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT · UNKNOWN OR OTHER.
Source record 10215244 at NHTSANHTSA communication ID: 10215301
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10215301 at NHTSANHTSA communication ID: 10215238
NHTSA source summary · Original PDF not reviewed by Recallfolio
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.
Source record 10215238 at NHTSANHTSA communication ID: 10215303
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get into the scratches on the film and cause the film to start peeling. To eliminate this concern, the anti-reflective film has been modified to reduce scratches during cleaning. - The map on the center display may scroll by itself without operating the map (ghost touch). The thermal expansion and contraction of the touch panel may cause a deformation. Loosening of the touch panel resulting in increased wire resistance may be causing the map malfunction. To eliminate this concern, a protection film has been added in the touch panel to prevent deformation.
Source components: EQUIPMENT · STRUCTURE.
Source record 10215303 at NHTSANHTSA communication ID: 10213201
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
Source components: ELECTRICAL SYSTEM.
Source record 10213201 at NHTSANHTSA communication ID: 10213185
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Source components: SUSPENSION.
Source record 10213185 at NHTSANHTSA communication ID: 10213121
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:INFOTAINMENT · UNKNOWN OR OTHER.
Source record 10213121 at NHTSANHTSA communication ID: 10213183
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the CHECK ENGINE light ON at idle with DTC P22FB:00 [DCU] and P1640:00 [PCM] stored in memory. *P22FB:00 [DCU]: NOx sensor No.1: On-board diagnostics canceled *P1640:00 [PCM]: Powertrain DTCs available in dosing control unit This is caused by a false malfunction detection occurring under certain conditions. To eliminate this concern, the detection condition of DTC P22FB:00 has been changed.
Source components: ENGINE AND ENGINE COOLING.
Source record 10213183 at NHTSANHTSA communication ID: 10210887
NHTSA source summary · Original PDF not reviewed by Recallfolio
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10210887 at NHTSANHTSA communication ID: 10210918
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. *DTC B00A0:09 (Occupant classification sensor internal signal output unstable) This concern is caused by the low voltage detection time of the occupant classification sensor (OCS) being too short during cranking, which causes detection of the DTC unnecessarily. The concern occurs more often in colder weather when greater electric current is consumed to start the vehicle. To eliminate this concern, the OCS has been modified to avoid unnecessary DTC detection. NOTE: *Even if the voltage is recovered after the engine is started, the airbag warning light stays ON during the drive cycle. *When the battery voltage becomes stable after the engine is started, the airbag system will operate normally.
Source components: AIR BAGS.
Source record 10210918 at NHTSANHTSA communication ID: 10210936
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces the corrosion. To eliminate this concern, a modified undercoating has been established for the liftgate lock striker.
Source components: LATCHES/LOCKS/LINKAGES · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10210936 at NHTSANHTSA communication ID: 10210905
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10210905 at NHTSANHTSA communication ID: 10210867
NHTSA source summary · Original PDF not reviewed by Recallfolio
The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket.
Source components: ENGINE AND ENGINE COOLING.
Source record 10210867 at NHTSANHTSA communication ID: 10210902
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the steering wheel is off center more than 3ð even when driving straight on a flat road.
Source components: STEERING.
Source record 10210902 at NHTSANHTSA communication ID: 10210847
NHTSA source summary · Original PDF not reviewed by Recallfolio
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
Source components: EQUIPMENT.
Source record 10210847 at NHTSANHTSA communication ID: 10210842
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: ELECTRICAL SYSTEM.
Source record 10210842 at NHTSANHTSA communication ID: 10209781
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. To eliminate the oil seepage/leakage, the rear shock absorbers production process has been modified.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SUSPENSION.
Source record 10209781 at NHTSANHTSA communication ID: 10209761
NHTSA source summary · Original PDF not reviewed by Recallfolio
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10209761 at NHTSANHTSA communication ID: 10209782
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. When first applying the brakes while moving forward at slow speeds. Cause: Due to deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Mass-Production Change: None 2016-2018 CX-9 (Squeak noise): During light braking. Cause: Occurs when the front brake pads have been worn to certain levels. As the pads wear, the chamfer goes away and the grease between the pad and the shim deteriorates. Mass-Production Change: As of Apr. 27, 2018, the chamfer shape of the brake pad was improved to increase durability.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SERVICE BRAKES, HYDRAULIC.
Source record 10209782 at NHTSANHTSA communication ID: 10209778
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10209778 at NHTSANHTSA communication ID: 10209746
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10209746 at NHTSANHTSA communication ID: 10209757
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE.
Source record 10209757 at NHTSANHTSA communication ID: 10209752
NHTSA source summary · Original PDF not reviewed by Recallfolio
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Source components: EQUIPMENT:MECHANICAL · POWER TRAIN · WHEELS.
Source record 10209752 at NHTSANHTSA communication ID: 10209728
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. Refer customer to Owner's Manual Warning:
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · FUEL SYSTEM, GASOLINE.
Source record 10209728 at NHTSANHTSA communication ID: 10209774
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Depending on wind direction and/or parking environment, the odor may be more noticeable. The odor may be caused by evaporative gas from the gas outlet vent.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10209774 at NHTSANHTSA communication ID: 10208564
NHTSA source summary · Original PDF not reviewed by Recallfolio
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.
Source components: POWER TRAIN · SUSPENSION:FRONT:WHEEL BEARING.
Source record 10208564 at NHTSANHTSA communication ID: 10208556
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN · SERVICE BRAKES, HYDRAULIC · STEERING.
Source record 10208556 at NHTSANHTSA communication ID: 10208568
NHTSA source summary · Original PDF not reviewed by Recallfolio
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.
Source components: POWER TRAIN · POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT.
Source record 10208568 at NHTSANHTSA communication ID: 10208558
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: ELECTRICAL SYSTEM.
Source record 10208558 at NHTSANHTSA communication ID: 10208601
NHTSA source summary · Original PDF not reviewed by Recallfolio
There is a SCR/ AWD harness that has a unique routing, over the SCR tank cover. Over time, contamination (i.e. sand, dirt) on the SCR/AWD harness may cause wear on the harness wiring and insulation due to vibration of the SCR tank cover. In the worst-case scenario, the electrical circuits in the wiring harness can be disconnected with the MIL/SCR/4WD warning lights illuminating. Inspect the SCR/AWD harness for signs of damage. If the CORE WIRES inside the harness have no damage, protective shrink tubing will be installed on the harness. If CORE WIRE damage is found in the harness, the harness will be repaired with supporting parts.
Source components: ELECTRICAL SYSTEM:WIRING · ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10208601 at NHTSANHTSA communication ID: 10208567
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
Source components: STRUCTURE.
Source record 10208567 at NHTSANHTSA communication ID: 10208554
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.
Source components: STRUCTURE · UNKNOWN OR OTHER.
Source record 10208554 at NHTSANHTSA communication ID: 10206958
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. The parking sensor indicator is flashing with one or more of the following DTCs of PARKING ASSIST SYSTEM. B1B36:14 Front corner ultrasonic sensor (RH) circuit malfunction B1B36:2A Front corner ultrasonic sensor (RH) characteristic malfunction B1B38:14 Front ultrasonic sensor (RH) circuit malfunction B1B38:2A Front ultrasonic sensor (RH) characteristic malfunction B1B40:14 Front corner ultrasonic sensor (LH) circuit malfunction B1B40:2A Front corner ultrasonic sensor (LH) characteristic malfunction B1B42:14 Front ultrasonic sensor (LH) circuit malfunction B1B42:2A Front ultrasonic sensor (LH) characteristic malfunction Due to insufficient waterproof performance of the front harness short cords (1), water may enter in and accumulate in the C-11 (LH) or C-12 (RH) connectors (2) causing a short circuit between wires and an improper signal being sent from the parking (ultrasonic) sensor to the parking sensor unit. To eliminate this concern, the production process of the front harness short cord has been improved to increase waterproof performance.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS · ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING · EQUIPMENT · FORWARD COLLISION AVOIDANCE · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA.
Source record 10206958 at NHTSANHTSA communication ID: 10206952
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Water from a high pressure car washer and/or condensation may drip onto the switch connector and cause corrosion. To eliminate this concern, the PLG rear switch has been modified with a waterproof connector. Some Mazda3, CX-30 and MX-30 customers may complain that the vehicle door locking system does not work when the door lock switch on the liftgate interior trim is pressed. DTC B11C4:23 (BCM - liftgate lock switch circuit malfunction) may be stored. This may be caused during a high pressure car wash and/or condensation. Water may enter through the rear center brand emblem base component and drip onto the switch connector causing corrosion. The rusted connector may also cause a battery drain. To eliminate this concern, the rear center brand emblem base has been modified to prevent water entry (Mazda3) and the rear harness has been modified to prevent water infiltration (Mazda3, CX-30 and MX-30).
Source components: ELECTRICAL SYSTEM · LATCHES/LOCKS/LINKAGES.
Source record 10206952 at NHTSANHTSA communication ID: 10206950
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Water and/or a cleaning solution may get into the scratches on the film and cause the film to start peeling. To eliminate this concern, the anti-reflective film has been modified to reduce scratches during cleaning. 2. The map on the center display may scroll by itself (without operating the map). The thermal expansion and contraction of the touch panel may cause a deformation. Loosening of the touch panel resulting in increased wire resistance may be causing the map malfunction. To eliminate this concern, a protection film has been added in the touch panel to prevent deformation.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10206950 at NHTSANHTSA communication ID: 10206955
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module temperature rises, the BSM system returns to normal operation. Due to BSM control module production variances, a false detection may occur in some units when the BSM temperature in the control module has not yet reached normal operating temperature. To eliminate this concern, the control logic of the BSM control module has been modified.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · LANE DEPARTURE · LANE DEPARTURE: BLIND SPOT DETECTION.
Source record 10206955 at NHTSANHTSA communication ID: 10206938
NHTSA source summary · Original PDF not reviewed by Recallfolio
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 Other Symptoms No. 12 How to update the Navigation SD Card Map No. 13 How to Check Navi SD Card VIN Lock
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT.
Source record 10206938 at NHTSANHTSA communication ID: 10206021
NHTSA source summary · Original PDF not reviewed by Recallfolio
New Cylinder Head Assembly Established: A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN.
Source record 10206021 at NHTSANHTSA communication ID: 10205994
NHTSA source summary · Original PDF not reviewed by Recallfolio
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Source components: ELECTRICAL SYSTEM.
Source record 10205994 at NHTSANHTSA communication ID: 10206007
NHTSA source summary · Original PDF not reviewed by Recallfolio
Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers may complain about a whistling noise heard from the top of the A-pillar area and/or the top of windshield area when driving at highway speeds. When driving under the following conditions, a negative pressure is generated on the doors and the windshield pulling them outward and resulting in weatherstrip vibration. - The vehicle is exposed to a side wind while driving at highway speeds. - The vehicle is exposed to a strong side wind while driving at a speed slightly higher than highway speed. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: STRUCTURE.
Source record 10206007 at NHTSANHTSA communication ID: 10206004
NHTSA source summary · Original PDF not reviewed by Recallfolio
Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. The mud/sand is most likely brought in by the driver and/or passenger when stepping in and out of the vehicle.
Source components: STRUCTURE.
Source record 10206004 at NHTSANHTSA communication ID: 10206001
NHTSA source summary · Original PDF not reviewed by Recallfolio
Lack of Power When Accelerating in Cold Temperatures: Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). To avoid slippage, engine power is restricted in cold temperatures, even when the road condition is not slippery. To eliminate this concern, the PCM and TCM control software has been modified to restrict engine power only when tire slippage is detected between the front and rear wheels in cold temperatures. Customers having this concern should have their vehicle repaired using the following repair procedure.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10206001 at NHTSANHTSA communication ID: 10205999
NHTSA source summary · Original PDF not reviewed by Recallfolio
Coolant Leaks At Cylinder Head: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2).
Source components: ENGINE AND ENGINE COOLING.
Source record 10205999 at NHTSANHTSA communication ID: 10203727
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving). NOTE: If the rust/paint peeling is seen on the outer side of the door, this service bulletin does not apply.
Source components: EQUIPMENT · STRUCTURE.
Source record 10203727 at NHTSANHTSA communication ID: 10203725
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with a seat ventilation system may have the passenger seat belt warning light on, even though there is no passenger in the seat. This concern may be caused by an overly sensitive detection of the occupancy sensor. The weight of the seat ventilation unit may be captured by the occupancy sensor, resulting in a false detection.
Source components: EQUIPMENT · SEAT BELTS:FRONT:WARNING LIGHT/DEVICES · SEATS.
Source record 10203725 at NHTSANHTSA communication ID: 10203768
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10203768 at NHTSANHTSA communication ID: 10203735
NHTSA source summary · Original PDF not reviewed by Recallfolio
NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. If B61L-67-XCX* appears in the GEPC search, the VIN is applicable for this repair only if the part has been previously replaced with KDD1-67-XCX. Some vehicles may exhibit the master warning light (and other warning lights) illuminated while driving, with DTC B115E:76 stored in memory.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · FORWARD COLLISION AVOIDANCE.
Source record 10203735 at NHTSANHTSA communication ID: 10203728
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.
Source components: STRUCTURE.
Source record 10203728 at NHTSANHTSA communication ID: 10203759
NHTSA source summary · Original PDF not reviewed by Recallfolio
For improvement of electrical diagnosis, the SKYACTIVî Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVî vehicles and compare suspect terminal drag with a good know terminal.To measure the voltage/resistance avoiding any terminal damage.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10203759 at NHTSANHTSA communication ID: 10202697
NHTSA source summary · Original PDF not reviewed by Recallfolio
CSP08 - NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM CSP (08) â 2019 MAZDA CX-5 DIESEL ZERO COST MAINTENANCE PROGRAM
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10202697 at NHTSANHTSA communication ID: 10202774
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly. Dealers can now utilize the Limited Parts Ordering (LPO) page on eMDCS to order the repair parts for 2.5L (with cylinder deactivation) and 2.5L turbo cylinder head repairs. There is no longer a need to contact hotline for part ordering. If there are any questions on part ordering or part status, contact the DAG group for assistance.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10202774 at NHTSANHTSA communication ID: 10202686
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Cracks may be caused by: Deformation of the exhaust manifold during usage causing unexpected force to certain areas of the cylinder head. Residual stress generated during production in the cylinder head material may be greater than expected. The external force from the exhaust system when driving over bumps may cause unexpected force to certain areas of the cylinder head. To eliminate this concern, the design of the exhaust manifold gasket and the cylinder head has been modified to reduce the force on the cylinder head.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10202686 at NHTSANHTSA communication ID: 10202772
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN.
Source record 10202772 at NHTSANHTSA communication ID: 10202695
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.
Source components: FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER.
Source record 10202695 at NHTSANHTSA communication ID: 10202689
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detection error and therefore, improper operation of the A/C system. To eliminate this concern, the production process of the evaporator temperature sensor has been modified to ensure proper water-proofing.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:APPLIANCE:AIR CONDITIONER · VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES.
Source record 10202689 at NHTSANHTSA communication ID: 10202775
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECTED SERVICES - FREQUENTLY ASKED QUESTIONS (FAQ): Index: General Questions, Setup and Getting Started, Registration / Enrollment, WI-FI General Information, WI-FI How-To, WI-FI Trial Period, Interacting With The App, Service Issues, Troubleshooting, Reception Level Inspection, Dealer Processes, Conditions for Remote Engine Start Will Not Function, Conditions for Remote Engine Start Function Will turn engine OFF, Educational Videos, Resources
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10202775 at NHTSANHTSA communication ID: 10201864
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10201864 at NHTSANHTSA communication ID: 10201766
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator (blue) light stays on longer or comes on while driving, Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 ðF (40-80 ðC)). To eliminate this concern, the production process of the coolant control valve has been modified.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10201766 at NHTSANHTSA communication ID: 10201777
NHTSA source summary · Original PDF not reviewed by Recallfolio
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10201777 at NHTSANHTSA communication ID: 10201776
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. As the BSM control module temperature rises, the BSM system returns to normal operation. Due to BSM control module production variances, a false detection may occur in some units when the BSM temperature in the control module has not yet reached normal operating temperature. To eliminate this concern, the control logic of the BSM control module has been modified.
Source components: ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE · EQUIPMENT ADAPTIVE/MOBILITY · LANE DEPARTURE · VISIBILITY.
Source record 10201776 at NHTSANHTSA communication ID: 10201775
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. When driving under following conditions, a negative pressure is generated on the doors pulling them outward and resulting in weatherstrip vibration. The vehicle is exposed to a side wind while driving at highway speeds. The vehicle is exposed to a strong side wind while driving at a speed slightly higher than highway speed.
Source components: EQUIPMENT · STRUCTURE.
Source record 10201775 at NHTSANHTSA communication ID: 10201861
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valve may be plugged with plastic debris from the oil filter wrapper. The debris may enter the center of the oil filter when poking a hole in the filter wrapper during removal, and then travel through the engine and plug the cylinder deactivation oil control valve.
Source components: ENGINE AND ENGINE COOLING.
Source record 10201861 at NHTSANHTSA communication ID: 10201772
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.230 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaâÂÂs continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on. Updating MAZDA CONNECT to the latest version will erase any customization created by unauthorized software. Unauthorized customization software will not work on the latest version of MAZDA CONNECT software. The latest version of MAZDA CONNECT software cannot be rolled back to an earlier version. Mazda does not recommend unauthorized customization of MAZDA CONNECT due to the possibility of unexpected problems. Any issues related to this will not be covered under Mazda warranty policy.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10201772 at NHTSANHTSA communication ID: 10201771
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving).
Source components: EQUIPMENT · STRUCTURE.
Source record 10201771 at NHTSANHTSA communication ID: 10201767
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. These concerns may be caused because the automatic EPB caliper release timing is too late for the movement of the vehicle. NOTE: Frequent usage of the EPB automatic release function may promote uneven rear brake pad wear. To eliminate these concerns, the EPB control module logic has been modified.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · PARKING BRAKE:ELECTRICAL.
Source record 10201767 at NHTSANHTSA communication ID: 10201770
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. To eliminate this concern, the manufacturing process of the blower motor has been modified to efficiently trim burrs.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10201770 at NHTSANHTSA communication ID: 10201768
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on, P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on, P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on, P0780:00 - Gear shifting malfunction, P1738:00 Automatic transaxle internal malfunction. This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.
Source components: POWER TRAIN.
Source record 10201768 at NHTSANHTSA communication ID: 10201863
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10201863 at NHTSANHTSA communication ID: 10200933
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE AND ENGINE COOLING.
Source record 10200933 at NHTSANHTSA communication ID: 10200527
NHTSA source summary · Original PDF not reviewed by Recallfolio
This service bulletin provides information regarding the proper use of the driverâÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
Source components: EQUIPMENT.
Source record 10200527 at NHTSANHTSA communication ID: 10200940
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10200940 at NHTSANHTSA communication ID: 10200528
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazdas continuing efforts to improve safety and reduce driver distraction.
Source components: EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10200528 at NHTSANHTSA communication ID: 10200939
NHTSA source summary · Original PDF not reviewed by Recallfolio
A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Valves, valve springs, valve spring seats, and cotters (IN/EX) are included in the new assembly.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10200939 at NHTSANHTSA communication ID: 10199714
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.
Source components: WHEELS.
Source record 10199714 at NHTSANHTSA communication ID: 10199715
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation (door opening/closing and vibration while driving). NOTE: If the rust/paint peeling is seen on the outer side of the door, this service bulletin does not apply.
Source components: STRUCTURE.
Source record 10199715 at NHTSANHTSA communication ID: 10199641
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction) is stored in the FSC module and cannot be erased. This concern may be caused by a hardware failure of an internal device of the FSC, which results in a malfunction detection. To eliminate this concern, the production process of the FSC has been modified.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10199641 at NHTSANHTSA communication ID: 10199634
NHTSA source summary · Original PDF not reviewed by Recallfolio
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.367 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of MazdaâÂÂs continuing efforts to improve safety and reduce driver distraction.
Source components: EQUIPMENT.
Source record 10199634 at NHTSA