The manufacturer’s record · Page 5 of 8
Original record summaries, dates and identifiers for this model-year. Records 401–500 of 704, ordered newest first. Dated records on this page: Nov 3, 2016–Mar 22, 2018.
Back to 2016 Mazda CX-5 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10134700
NHTSA source summary · Original PDF not reviewed by Recallfolio
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
Source components: SUSPENSION.
Source record 10134700 at NHTSANHTSA communication ID: 10134699
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Source components: EQUIPMENT.
Source record 10134699 at NHTSANHTSA communication ID: 10134698
NHTSA source summary · Original PDF not reviewed by Recallfolio
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
Source components: SEATS.
Source record 10134698 at NHTSANHTSA communication ID: 10134934
NHTSA source summary · Original PDF not reviewed by Recallfolio
The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.
Source components: FUEL SYSTEM, OTHER:FUEL FILTER.
Source record 10134934 at NHTSANHTSA communication ID: 10134694
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda's continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10134694 at NHTSANHTSA communication ID: 10134691
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory. P0300 - Random misfire detected P0301 - Cylinder No.1 misfire detected P0302 - Cylinder No.2 misfire detected P0303 - Cylinder No.3 misfire detected P0304 - Cylinder No.4 misfire detected. This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.
Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10134691 at NHTSANHTSA communication ID: 10134932
NHTSA source summary · Original PDF not reviewed by Recallfolio
When installing a navigation SD card, the center display may show error message "Invalid SD Card".
Source components: EQUIPMENT:ELECTRICAL.
Source record 10134932 at NHTSANHTSA communication ID: 10136368
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during extremely cold temperatures. To correct the concern, the SD card hardware has been changed.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10136368 at NHTSANHTSA communication ID: 10136325
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM · FUEL SYSTEM, GASOLINE.
Source record 10136325 at NHTSANHTSA communication ID: 10134920
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
Source components: EQUIPMENT.
Source record 10134920 at NHTSANHTSA communication ID: 10134925
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
Source components: AIR BAGS · EQUIPMENT.
Source record 10134925 at NHTSANHTSA communication ID: 10134921
NHTSA source summary · Original PDF not reviewed by Recallfolio
The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation SD Card Map Update Note: Mazda Toolbox navigation SD card map update can only be performed on a navigation SD card that is VIN-locked. See VIN-lock procecure below.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10134921 at NHTSANHTSA communication ID: 10136370
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10136370 at NHTSANHTSA communication ID: 10134924
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may include: Blank Screen and/or No Audio Sound, Phone will not charge, Blank Screen and/or No Audio Sound
Source components: ELECTRICAL SYSTEM.
Source record 10134924 at NHTSANHTSA communication ID: 10134917
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10134917 at NHTSANHTSA communication ID: 10129575
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. This concern may be caused by the EPB not releasing completely. Modifications to the calipers have been made to eliminate this concern.
Source components: SERVICE BRAKES.
Source record 10129575 at NHTSANHTSA communication ID: 10129574
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the cable casing due to inadequately wrapped fabric around the cable. To eliminate this concern, the power seat cable has been changed to a type that produces less friction and noise.
Source components: SEATS:FRONT ASSEMBLY:POWER ADJUST.
Source record 10129574 at NHTSANHTSA communication ID: 10129355
NHTSA source summary · Original PDF not reviewed by Recallfolio
Special Service Program (SSP) A6-MDRT TOOL - 2016 CX-5 Passenger Frontal Air Bag Concern. On October 2, 2017, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6) for an additional 3 months to improve the low completion rate for campaign SSPA6. We are at roughly 84% completion for this campaign. In order to maximize the completion rate as close as we can to 100%, we are extending the MDRT tool loaner program until June 30, 2018 and will evaluate the completion percentage again.
Source components: AIR BAGS · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10129355 at NHTSANHTSA communication ID: 10129565
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for the MAZDA CONNECT navigation system SD cards beingmanufactured with improper hardware, resulting in a data reading error during cold temperatures. To correctthe concern, the SD card hardware has been changed.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10129565 at NHTSANHTSA communication ID: 10129564
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damage. (CX-5 and Mazda6) Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).Front Shock Absorber Front Lower Arm To eliminate the noise, the following mass-production changes have been made: 1. The material and production method of the front strut bearing (A) has been changed. (CX-5 and Mazda6) 2. A protector has been installed onto the coil spring. (CX-5 and Mazda6) 3. The shape of the bump stopper (C) will be modified in the future. (Mazda6 only) 4. The shape of the coil spring has been changed. (CX-3 only) 5. Friction of the lower arm bushing has been reduced by adding a dry coating. (CX-5 and Mazda6). NOTE: The piston rod nut (B) requires replacement.
Source components: SUSPENSION:FRONT:SHOCK ABSORBER.
Source record 10129564 at NHTSANHTSA communication ID: 10129353
NHTSA source summary · Original PDF not reviewed by Recallfolio
The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for any inconvenience this may have caused you or your dealer.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10129353 at NHTSANHTSA communication ID: 10129354
NHTSA source summary · Original PDF not reviewed by Recallfolio
When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The navigation SD card has a malfunction.
Source components: ELECTRICAL SYSTEM.
Source record 10129354 at NHTSANHTSA communication ID: 10185794
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input.
Source components: AIR BAGS · ELECTRICAL SYSTEM.
Source record 10185794 at NHTSANHTSA communication ID: 10129327
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
Source record 10129327 at NHTSANHTSA communication ID: 10129368
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
Source components: ENGINE · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10129368 at NHTSANHTSA communication ID: 10188487
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION · EQUIPMENT · FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE.
Source record 10188487 at NHTSANHTSA communication ID: 10188482
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to inadequate fabric wrapped around the cable. The fabric thickness has been increased to eliminate the noise.
Source components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY · EQUIPMENT · SEATS:FRONT ASSEMBLY:POWER ADJUST.
Source record 10188482 at NHTSANHTSA communication ID: 10188490
NHTSA source summary · Original PDF not reviewed by Recallfolio
WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot perform any additional testing of the system. Dealers and customers should never attempt to test or recreate crash scenarios under any circumstances because that could lead to an accident and injuries. NOTE: This article only applies to the applicable vehicles below equipped with SCBS system that uses a Laser Sensor. This article does not apply to newer vehicles equipped with SCBS system that uses a Forward Sensing Camera (FSC).
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · SERVICE BRAKES.
Source record 10188490 at NHTSANHTSA communication ID: 10188488
NHTSA source summary · Original PDF not reviewed by Recallfolio
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10188488 at NHTSANHTSA communication ID: 10123443
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a white stain (A) running down the front door(s), which originates from under the outer door mirror. This is caused when water (containing white corrosion) is generated inside the door mirror base (B), then drains down the door panel causing a poor appearance concern. The door mirror base was originally designed to drain water to the outside of the door. The shape of the door mirror base gasket has been modified to drain water to the inside of the door. Replacing the gasket should eliminate this concern.
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES.
Source record 10123443 at NHTSANHTSA communication ID: 10125469
NHTSA source summary · Original PDF not reviewed by Recallfolio
The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a vehicle ahead is imminent. In addition, the system reduces damage in the event of a collision by operating the brake control when the system determines that a collision is unavoidable. It may also be possible to avoid a collision depending on the relative speed between your vehicle and the vehicle in front of you. In addition, when the driver depresses the brake pedal, the brakes are applied firmly and quickly to assist.
Source components: FORWARD COLLISION AVOIDANCE: SENSING SYSTEM.
Source record 10125469 at NHTSANHTSA communication ID: 10123442
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience one or more of the following symptoms: ?Poor power steering condition and 3 or more warning lights illumination. ?Turn signal malfunction and 5 or more warning lights illumination. ?Some warning lights illumination The front passenger seat harness (A) may be damaged by internal seat frame (B) weld spatter. Image below shows possible area of weld spatter (C).
Source components: ELECTRICAL SYSTEM · STEERING.
Source record 10123442 at NHTSANHTSA communication ID: 10123436
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. To correct the issue, a plating process was added at the supplier beginning on November 13, 2015.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10123436 at NHTSANHTSA communication ID: 10123445
NHTSA source summary · Original PDF not reviewed by Recallfolio
On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6). The purpose of this email is to inform all Mazda dealerships that the loaner program has been extended for an additional 3 months to improve the completion rate for campaign SSPA6.
Source components: ENGINE AND ENGINE COOLING.
Source record 10123445 at NHTSANHTSA communication ID: 10118754
NHTSA source summary · Original PDF not reviewed by Recallfolio
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10118754 at NHTSANHTSA communication ID: 10120386
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but the lens of the Forward Sensing Camera (FSC) is foggy. The FSC may not function properly under the following conditions: ? Foggy windshield ? Foggy FSC lens ? Heavy rain, dense fog, snow and direct sun light ? No or poor lane markings. When the FSC control system detects the foggy lens of the camera, the system deactivates LDWS and HBC functions.
Source components: EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS · LANE DEPARTURE: WARNING.
Source record 10120386 at NHTSANHTSA communication ID: 10120384
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A:00 stored at the same time. P011A:00 ECT sensor No.1/No.2 performance problem. NOTE: Refer to TSB 01-015/15 if the customer is using a block heater at temperatures below freezing.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10120384 at NHTSANHTSA communication ID: 10118751
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern. NOTE: Instrument Cluster Multi-Information Display Warning Messages vary depending on vehicle year/model. See the Owner's Manual for details.
Source components: EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM.
Source record 10118751 at NHTSANHTSA communication ID: 10118477
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) damage. (CX-5 and Mazda6). Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6). The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only). The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).
Source components: ELECTRICAL SYSTEM · STEERING · SUSPENSION.
Source record 10118477 at NHTSANHTSA communication ID: 10118474
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but the lens of the Forward Sensing Camera (FSC) is foggy. The FSC may not function properly under the following conditions: ? Foggy windshield ? Foggy FSC lens ? Heavy rain, dense fog, snow and direct sun light ? No or poor lane markings. When the FSC control system detects the foggy lens of the camera, the system deactivates LDWS and HBC functions.
Source components: EXTERIOR LIGHTING · EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH · LANE DEPARTURE · LANE DEPARTURE: WARNING.
Source record 10118474 at NHTSANHTSA communication ID: 10118472
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update.
Source components: ELECTRICAL SYSTEM.
Source record 10118472 at NHTSANHTSA communication ID: 10118471
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occur if the steering wheel is in the center or full right position. The noise is caused when the edge (A) of the left side inner ball joint (B) gets stuck with the steering gear housing (C).
Source components: STEERING · SUSPENSION.
Source record 10118471 at NHTSANHTSA communication ID: 10118479
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux, Voice Command
Source components: EQUIPMENT:ELECTRICAL.
Source record 10118479 at NHTSANHTSA communication ID: 10118468
NHTSA source summary · Original PDF not reviewed by Recallfolio
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will find that the Bulb Seal No. 1 (A) or HID Bulb Seal No. 1 (B) and Bulb Seal No. 2 (C) socket covers have not been correctly installed or are missing due to improper prior repairs (i.e., customer replacing the headlamp bulbs or body shop not transferring them when replacing the headlamp unit(s) due to a collision). Any damage caused by missing socket covers, HID module seal (D), or missing bumper brackets (E) is not covered by warranty policy.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING:HEADLIGHTS · STRUCTURE.
Source record 10118468 at NHTSANHTSA communication ID: 10118467
NHTSA source summary · Original PDF not reviewed by Recallfolio
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10118467 at NHTSANHTSA communication ID: 10118463
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a plating process was added at the supplier beginning on November 13, 2015.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · STRUCTURE.
Source record 10118463 at NHTSANHTSA communication ID: 10120382
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). This is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim. The front seat cushion is attached to the seat frame using a folding collar. The collar may slip out of the seat frame when force is applied to the front of the seat cushion.
Source components: SEATS.
Source record 10120382 at NHTSANHTSA communication ID: 10111043
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is above 176 degrees Fahrenheit (80 degrees Celsius).
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10111043 at NHTSANHTSA communication ID: 10120378
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10120378 at NHTSANHTSA communication ID: 10120377
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. This concern may be caused by the EPB not releasing completely. Modifications to the calipers have been made to eliminate this concern.
Source components: SERVICE BRAKES.
Source record 10120377 at NHTSANHTSA communication ID: 10111038
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal operation of the CMU connecting to available devices on start up.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10111038 at NHTSANHTSA communication ID: 10120373
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tab in MAZDA CONNECT Settings before performing the update. NOTE: If the customer has customized MAZDA CONNECT with something like a different background using unauthorized software, make sure they know the following information before updating MAZDA CONNECT to avoid any issues later on.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10120373 at NHTSANHTSA communication ID: 10111036
NHTSA source summary · Original PDF not reviewed by Recallfolio
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10111036 at NHTSANHTSA communication ID: 10120372
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.
Source components: STEERING:GEAR BOX (OTHER THAN RACK AND PINION).
Source record 10120372 at NHTSANHTSA communication ID: 10111042
NHTSA source summary · Original PDF not reviewed by Recallfolio
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10111042 at NHTSANHTSA communication ID: 10111034
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
Source components: VISIBILITY:WINDSHIELD.
Source record 10111034 at NHTSANHTSA communication ID: 10111033
NHTSA source summary · Original PDF not reviewed by Recallfolio
High Beam Control (HBC) system frequently asked questions (FAQ)
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10111033 at NHTSANHTSA communication ID: 10111032
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
Source components: FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL.
Source record 10111032 at NHTSANHTSA communication ID: 10111031
NHTSA source summary · Original PDF not reviewed by Recallfolio
Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
Source components: LANE DEPARTURE: BLIND SPOT DETECTION.
Source record 10111031 at NHTSANHTSA communication ID: 10111029
NHTSA source summary · Original PDF not reviewed by Recallfolio
Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
Source components: LANE DEPARTURE.
Source record 10111029 at NHTSANHTSA communication ID: 10111028
NHTSA source summary · Original PDF not reviewed by Recallfolio
Smart City Brake Support (SCBS) frequently asked questions (FAQ)
Source components: SERVICE BRAKES.
Source record 10111028 at NHTSANHTSA communication ID: 10120370
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00 : Fuel injector circuit/open cylinder No.1 P0202:00 : Fuel injector circuit/open cylinder No.2 P0203:00 : Fuel injector circuit/open cylinder No.3 P0204:00 : Fuel injector circuit/open cylinder No.4 This concern may be caused by an internal failure of the PCM (DENSO produced only). To correct the concern, the PCM internal failure has been eliminated.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10120370 at NHTSANHTSA communication ID: 10120364
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (A) while the seat is occupied. A section of the heater mat (B) just above the reinforcement rod (C) in the cushion pad (A) contacts internal heater mat wire and causes damage (D).
Source components: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
Source record 10120364 at NHTSANHTSA communication ID: 10111023
NHTSA source summary · Original PDF not reviewed by Recallfolio
CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.
Source components: STRUCTURE:BODY:HATCHBACK/LIFTGATE · STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS.
Source record 10111023 at NHTSANHTSA communication ID: 10120359
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to gradually move downward. To eliminate this concern, the play in the lift mechanism gears has been reduced.
Source components: SEATS.
Source record 10120359 at NHTSANHTSA communication ID: 10120356
NHTSA source summary · Original PDF not reviewed by Recallfolio
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit software. To eliminate this from occurring in the future, the SAS control unit software has been modified.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10120356 at NHTSANHTSA communication ID: 10116235
NHTSA source summary · Original PDF not reviewed by Recallfolio
On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6). The purpose of this email is to inform all Mazda dealerships that we are expanding the loaner program for 3 months to improve the significantly low completion rate for campaign SSPA6.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10116235 at NHTSANHTSA communication ID: 10120354
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.
Source components: POWER TRAIN.
Source record 10120354 at NHTSANHTSA communication ID: 10120351
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) damage. (CX-5 and Mazda6)? Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6)? The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only)? The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).
Source components: SUSPENSION:FRONT:SHOCK ABSORBER.
Source record 10120351 at NHTSANHTSA communication ID: 10120348
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software. If the customer agrees, turn off the tachometer display on the AD-Display tabin MAZDA CONNECT Settingsbefore performing the update.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10120348 at NHTSANHTSA communication ID: 10111021
NHTSA source summary · Original PDF not reviewed by Recallfolio
In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
Source record 10111021 at NHTSANHTSA communication ID: 10120347
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
Source record 10120347 at NHTSANHTSA communication ID: 10120345
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan. This may be caused by oil escaping from a fine clearance created at the sealant applied to joint (A) between the cylinder block (B) and head (C) when the engine was pressurized during leak testing on the engine assembly line.
Source components: EQUIPMENT:MECHANICAL.
Source record 10120345 at NHTSANHTSA communication ID: 10186334
NHTSA source summary · Original PDF not reviewed by Recallfolio
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10186334 at NHTSANHTSA communication ID: 10118129
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom. If the condition is similar to the following "CONTROL LOGIC OF AMBIENT TEMPERATURE" or "DIFFERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS", advise the customer that this is a normal characteristic of the vehicle and not a malfunction. If the condition does not meet the following and the sensor malfunction is suspected, make sure to inspect the sensor according to MGSSonline or Workshop Manual (section 09-22 AMBIENT TEMPERATURE SENSOR INSPECTION). Replace the sensor only when it fails the Workshop Manual inspection.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10118129 at NHTSANHTSA communication ID: 10186333
NHTSA source summary · Original PDF not reviewed by Recallfolio
Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:INFOTAINMENT.
Source record 10186333 at NHTSANHTSA communication ID: 10118128
NHTSA source summary · Original PDF not reviewed by Recallfolio
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later). NOTE: For CX-9 with version earlier than 59.00.441, the tachometer function has been removed from the Active Driving Display as part of Mazda?s continuing efforts to improve safety and reduce driver distraction. Please explain this to the customer before updating the software.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10118128 at NHTSANHTSA communication ID: 10116229
NHTSA source summary · Original PDF not reviewed by Recallfolio
An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10116229 at NHTSANHTSA communication ID: 10186339
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.
Source components: EQUIPMENT · STRUCTURE.
Source record 10186339 at NHTSANHTSA communication ID: 10116230
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116230 at NHTSANHTSA communication ID: 10118125
NHTSA source summary · Original PDF not reviewed by Recallfolio
? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. However, the warning message will be displayed on the Multi-Information Display (MID) or the center display when FSC lens is foggy. ? The foggy FSC lens may occur at some weather conditions and is not caused by a defect of the parts. When the warning message is displayed, drive the vehicle for 10 minutes or more with the defroster ON to defogthe FSC lens.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · EXTERIOR LIGHTING:FOG LIGHTS.
Source record 10118125 at NHTSANHTSA communication ID: 10099444
NHTSA source summary · Original PDF not reviewed by Recallfolio
PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHECK ENGINE LIGHT CAN REMAIN AS A PERMANENT DTC. THEY WILL NOT TURN ON THE CHECK ENGINE LIGHT OR CAUSE DRIVABILITY CONCERNS. IF YOU ENCOUNTER A PERMANENT DTC, IGNORE IT AND DIAGNOSE THE CURRENT STORED OR PENDING DTC.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10099444 at NHTSANHTSA communication ID: 10099443
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED KEY. (3) KEY WARNING LIGHT (RED) ON WHILE DRIVING AND DTC B10D1:23 AND/OR B10D3:23 IS(ARE) STORED. B10D1:23 REQUEST SWITCH (LF) CIRCUIT MALFUNCTION B10D3:23 REQUEST SWITCH (RF) CIRCUIT MALFUNCTION
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10099443 at NHTSANHTSA communication ID: 10111011
NHTSA source summary · Original PDF not reviewed by Recallfolio
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.
Source components: EXTERIOR LIGHTING:HEADLIGHTS.
Source record 10111011 at NHTSANHTSA communication ID: 10099442
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME CUSTOMERS MAY COMPLAIN OF A CREAKING NOISE WHEN DRIVING THROUGH A DIP OR BUMP IN THE ROAD WHILE ACCELERATING. THIS OCCURS WHEN THE VEHICLE IS COLD AND CANNOT BE DUPLICATED ONCE THE VEHICLE IS AT NORMAL OPERATING TEMPERATURE. THE CREAKING NOISE MAY BE CAUSED BY THE #4 ENGINE MOUNT. THE NOISE CAN EASILY BE MISTAKEN FOR SUSPENSION RELATED COMPONENTS AND IS VERY DIFFICULT TO DIAGNOSE.
Source components: EQUIPMENT:MECHANICAL.
Source record 10099442 at NHTSANHTSA communication ID: 10098384
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VEHICLE BECOMES LINKED TO THE VIN OF THAT VEHICLE.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10098384 at NHTSANHTSA communication ID: 10111007
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan.
Source components: ENGINE AND ENGINE COOLING.
Source record 10111007 at NHTSANHTSA communication ID: 10111006
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) damage. (CX-5 and Mazda6) *squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) *the bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) *The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5, Mazda6 and CX-9).
Source components: SUSPENSION · SUSPENSION:FRONT:CONTROL ARM:LOWER ARM · SUSPENSION:FRONT:SHOCK ABSORBER.
Source record 10111006 at NHTSANHTSA communication ID: 10111005
NHTSA source summary · Original PDF not reviewed by Recallfolio
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory.?P0300 - Random misfire detected ?P0301 - Cylinder No.1 misfire detected ?P0302 - Cylinder No.2 misfire detected ?P0303 - Cylinder No.3 misfire detected ?P0304 - Cylinder No.4 misfire detected This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.
Source components: ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
Source record 10111005 at NHTSANHTSA communication ID: 10111004
NHTSA source summary · Original PDF not reviewed by Recallfolio
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit software. To eliminate this from occurring in the future, the SAS control unit software has been modified.
Source components: AIR BAGS · ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10111004 at NHTSANHTSA communication ID: 10186313
NHTSA source summary · Original PDF not reviewed by Recallfolio
Multi-Model - engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203
Source components: ENGINE.
Source record 10186313 at NHTSANHTSA communication ID: 10185804
NHTSA source summary · Original PDF not reviewed by Recallfolio
No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problem, the configuration of the header has been changed to improve the brazing performance in this area.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10185804 at NHTSANHTSA communication ID: 10185799
NHTSA source summary · Original PDF not reviewed by Recallfolio
Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing
Source components: BACK OVER PREVENTION.
Source record 10185799 at NHTSANHTSA communication ID: 10185802
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vibration felt through floor/seat/steering wheel at approx. 25-30 MPH. The bibration may be caused by wear on the inner surface of the tripod joint case (inner side of front drive shaft). To eliminate this concern, a coating has been applied to the inner surface of the tripod joint case to improve wear resistance
Source components: WHEELS.
Source record 10185802 at NHTSANHTSA communication ID: 10186263
NHTSA source summary · Original PDF not reviewed by Recallfolio
MAZDA Mobile start (MMS) cannot communicate with vehicle
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10186263 at NHTSANHTSA communication ID: 10186265
NHTSA source summary · Original PDF not reviewed by Recallfolio
Noise from rear brakes due to brake drag-TSB removal from MS3 due to being an ineffective repair. (replacement bulletin is shedule for release in Jan, 2017)
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10186265 at NHTSANHTSA communication ID: 10186251
NHTSA source summary · Original PDF not reviewed by Recallfolio
No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problems, the coinfiguration of the header has been changed to improve the brazing performance in this area.
Source components: EQUIPMENT.
Source record 10186251 at NHTSANHTSA communication ID: 10118482
NHTSA source summary · Original PDF not reviewed by Recallfolio
Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. Certain 2016 vehicles were evaluated under NHTSA?s new frontal oblique crash test, and the evaluation revealed that the fabric of the passenger frontal air bag may be torn during deployment of the air bag.NHTSA performed a frontal oblique crash being evaluated for inclusion in the New Car Assessment Program (NCAP). The NCAP test being evaluated is not a requirement of the current vehicle safety regulations or NCAP ratings, but will be used for NCAP safety ratings for future model year vehicles. Even though 2016 CX-5 vehicles fulfill current vehicle safety regulations, Mazda is conducting this SSP to minimize any potential safety risk. The purpose of this SSP is to reprogram the Sophisticated Air Bag Sensor (SAS) unit with modified software. Bosch will ship a Mazda Diagnostic Reprogramming Tool Kit (MDRT3-1) to all dealers on November 28, 2016. Please refer to the Repair Procedure document posted on MS3 for details.
Source components: AIR BAGS.
Source record 10118482 at NHTSANHTSA communication ID: 10185837
NHTSA source summary · Original PDF not reviewed by Recallfolio
TAKATA recalls for Air bag
Source components: AIR BAGS.
Source record 10185837 at NHTSANHTSA communication ID: 10185835
NHTSA source summary · Original PDF not reviewed by Recallfolio
Multi-Model - Clutch Slippage or Smell after Clutch Disc Replacement
Source components: POWER TRAIN:CLUTCH ASSEMBLY.
Source record 10185835 at NHTSA