2017 Lincoln MKZ Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 222, ordered newest first. Dated records on this page: Oct 14, 2016–Nov 1, 2018.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Nov 1, 2018Service Bulletin/Repair Instructions
SSM 47638
NHTSA communication ID: 10152466
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.
Source components: STEERING · STEERING: STEERING WHEEL/HANDLE BAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however in version 3.0 software the Android Auto Preference menu will only show up once an Android Phone has been initially connected to SYNC. This an operating characteristic of the Android Auto application after the SYNC 3.0 update and no repairs should be attempted.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Fusion, MKZ and C-Max vehicles with 2.0L Gas/Electric engine may exhibit an illuminated MIL with DTC P013A in the Powertrain Control Module(PCM). This may be due to an exhaust system leak. Exhaust leak inspection should be conducted before performing Powertrain Control/Emissions Diagnostics PC/ED Manual diagnostic routines. Inspect for carbon soot/moisture witness marks at exhaust connections. Inspect welds including CMS Boss, flex pipe and flanges. Inspect Catalyst Monitor Sensor(CMS) threads and crush washer to confirm sensor is fully seated in pipe boss. Do not use Vacutec smoke machine to diagnose sensor leaks. Applying soapy water solution to exhaust connections including CMS threads, while exhaust flow is restricted at the tailpipe and exhaust system is pressurized at 5 PSI(do not exceed 5 PSI), will increase ability to identify and confirm leaks
NHTSA source summary · Original PDF not reviewed by Recallfolio
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost, 2015-2018 Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost, 2016-2018 Explorer vehicles equipped with 2.3L EcoBoost, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost and 2016-2018 Focus RS equipped with 2.3L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustion gases in Workshop Manual (WSM), Section 303-03A. If internal coolant loss is confirmed, further investigation of the head gasket interface is required. Carefully inspect the cylinder block and head for erosion, pitting, and flatness defects, primarily between the cylinder to cylinder bore bridges. If defects to the aluminum surface on the cylinder block and/or cylinder head are found, follow the cost cap tool for component replacement. Follow WSM, Section 303-01A for the repair procedures
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan following the procedure in Workshop Manual (WSM) Section, 303-01. After removing the oil pan it is suggested to allow the crankcase to drain overnight to minimize the chance of residual oil contaminating the crankcase sealing rail. Remove all traces of old RTV and clean the engine sealing surface using only Motorcraftù Metal Brake Parts Cleaner, then wipe with Motorcraftù Metal Surface Prep Wipes and allow to air dry. Refer to WSM, Section 303-00 > RTV Sealing Surface Cleaning and Preparation. If possible, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Skipping or improperly completing steps may result in repeat oil pan leaks.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Continental, MKC, MKX, MKZ, and Fusion vehicles with an instrument panel center mounted speaker and 2017-2018 Escape vehicles with Sony audio systems may exhibit an inoperative speed compensated volume feature. This may be due to the calibration in the audio control module (ACM). To correct the concern, reprogram the ACM to the latest calibration using the appropriate Ford scan tool release 110.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKX and 2017 Continental/MKZ vehicles equipped with a Revel Ultima audio system may exhibit a loud screeching/squealing noise from the speakers when the audio system is on or off. To determine if the vehicle is equipped with a Revel Ultima audio system access the window sticker through the Historical Vehicle Bill of Materials on the Professional Technician Society Website. Under optional equipment the audio system will show up as Revel Ultima, Revel Ultimate, or Revel II Audio. To correct the condition, program the digital signal processing (DSP) module to the latest calibration using IDS version 102.03 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest calibration. Use causal part 18B849 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engines may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan by performing the published Workshop Manual (WSM) service procedures. After removing the oil pan, it is suggested to allow the crankcase to drain overnight to minimize the chance of residual oil contaminating the crankcase sealing rail. Remove all traces of old RTV, clean the engine sealing surface with only Motorcraftù Metal Brake Parts Cleaner then wipe with Motorcraftù Metal Surface Prep Wipes, and allow to air dry as directed in WSM, Section 303-00, RTV Sealing Surface Cleaning and Preparation. If possible, after the new oil pan is installed, allow the new RTV sealant to cure for 4 hours before refilling the engine with oil. Ford is investigating this concern. Monitor OASIS for future updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on the engine block. To diagnose this concern, with the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) and hold for 5 hours. If the coolant pressure drops 27.57 kPa (4psi), remove the spark plugs and inspect for coolant in the cylinders. If coolant is found in any of the cylinders, replace the engine long block assembly. Follow normal prior approval process for your Dealership. However, follow the diagnostic repair procedure in this article to determine correct repair. For claiming, use causal part 6006 and applicable labor operations in Section 6 of the SLTS Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Fusion vehicles equipped with 2.7L and MKZ vehicles equipped with 2.0L or 3.0L Ecoboost vehicles without painted calipers and built on or before 5-Mar-2018, may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replace the rear brake pads with a new brake pad kit part number JG9Z-2200-A. The brake pad kit contains a unique grease packet which must be used in conjunction with the new brake pads to resolve the concern. Refer to Workshop Manual (WSM), Section 206-00 for installation. For claiming, use causal part 2200 and applicable labor operations in section 2 of the service labor time standards (SLTS) manual.
Source components: BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 MKC/MKZ, 2016-2017 MKX and 2017 Continental vehicles equipped with a Telematics Control Unit (TCU) built on or before 15-Aug-2017 may exhibit inoperative remote features via Lincoln Way Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct, perform any open TCU Field Service Actions (FSAs). If U0198 DTC remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Perform IDS Network Test and reprogram the TCU using Integrated Diagnostic System (IDS) release 108.06 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit a no start with battery energy control module (BECM) diagnostic trouble code (DTC) P0AE5. For 2015-2017 C-MAX Energi refer to the 2014 MY C-MAX Workshop Manual (WSM), Section 414-03A for normal diagnostics. For all vehicles, if WSM pinpoint testing for BECM DTC P0AE5 finds the DC/DC converter control module (14B227), cabin coolant heater (18K463) or A/C compressor (19703) has low high voltage circuit internal resistance, only replace the component found with low internal resistance. It is not necessary to replace the high voltage battery junction (10C666) along with the low resistance high voltage component. The WSM is currently under revision.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Energi and Hybrid vehicles may exhibit a fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel door related DTCs. This condition may be due to the high pressure fuel tank pressure transducer (HPFTPT) functionality. Check the HPFTPT after opening the fuel door by releasing the mechanical lever located in the trunk. Install supplemental refueling adaptor in the vehicle to open the capless fuel tank filler pipe. During key on engine off (KOEO) condition check if the fuel tank pressure transducer (FTPT) voltage is between 1.4 1.54 V at atmospheric pressure in the tank. If the voltage is within the range, FTPT is functioning as intended. Check the fuel vapor vent valve (FVVV), also called refueling valve, integrity by following Workshop Manual (WSM), Section 310-00.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 MKZ vehicle built on or before 10-Oct-2017 may exhibit a steering wheel that does not travel to the full up position when the easy entry/exit feature is enabled. Reprogram the DSM using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.03 or higher. Perform a driver seat module (DSM) reset. Select Toolbox > Body > Service Functions > DSM Reset. Next, program the DSM using as-built. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14C708 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: STEERING: STEERING WHEEL/HANDLE BAR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion/MKZ vehicles built on or before 12-Jun-2017 may exhibit a driver's power seat function that is inoperative with or without fuse F74 open. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion/MKZ vehicles built on or before 12-Jun-2017 may exhibit a driver's power seat function that is inoperative with or without fuse F74 open. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
Source components: ENGINE · POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost, and AWD may exhibit a fluid leak from the PTU intermediate shaft seal. Replacement of the intermediate shaft seal seal does not require removal of the PTU and does not require the use of the cover seal and bolt kit (CV6Z-7275-K) to perform the repair. Refer to the Workshop Manual (WSM), Section 308-07.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · EQUIPMENT · LANE DEPARTURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Edge/MKX, 2017 Continental, and 2017 Fusion/MKZ vehicles equipped with a 2.7L or 3.0L gasoline turbocharged direct injection (GTDI) engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at normal operating temperature or after a hot restart. The vehicle may also exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303, P0304, P0305, P0306 and/or P0316, P0524 and/or P06DD with excessive oil consumption. Oil consumption may be 1 Liter (1 quart) in less than 4,800 km (3,000 miles). Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2014 Fusion and 2013-2018 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not operational message being displayed. Connect the IDS and check the RCM and APIM for DTCs. If any of the following RCM DTCs U3000, U2100, U2101, U2300, U0455, B0080, B141B, B141C, B0054, B140C, B140D, B0057, B140E, B140F and/or APIM DTC U0452 is stored, then reprogram the RCM to the latest level using IDS or FJDS 107.04 or higher. After reprograming, perform an as-built configuration of the RCM. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 14B321 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual. Calibration files may also be obtained at www.motorcraftservice.com
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Fusion and MKZ vehicles equipped with a 2.0L Gasoline Turbocharged Direct Injection (GTDI) engine and built on or before 29-Sep-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Reprogram the powertrain control module (PCM) using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 107.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio systems may exhibit an inoperative speed compensation volume feature. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC 3 software upgrades to support these apps are not currently available, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion Energi Plug-In Hybrid and MKZ Hybrid vehicles built on or before 20-Apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replace the rear brake pads with a new brake pad kit part number DG9Z-2200-R. The brake pad kit contains a unique grease packet which must be used in conjunction with the new brake pads to resolve the concern. Refer to Workshop Manual (WSM), Section 206-00 for installation. For claiming, use causal part 2200 and applicable labor operations in section 2 of the service labor time standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser etched faces and no diamond washers (late build). If equipped, diamond washers should be cleaned, inspected and reused, if undamaged. Diamond washers should never be installed along with a laser etched crankshaft timing sprocket. Related WSM procedure information is in the process of being updated.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. To recover the screen, perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). The SYNC software version of the vehicle can be confirmed via OASIS. Do not attempt any repairs at this time. Engineering is investigating; Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion Energi Plug-In Hybrid and MKZ Hybrid vehicles built on or before 20-Apr-2017 may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replace the rear brake pads with a new brake pad kit part number DG9Z-2200-R. The brake pad kit contains a unique grease packet which must be used in conjunction with the new brake pads to resolve the concern. Refer to Workshop Manual (WSM), Section 206-00 for installation. For claiming, use causal part 2200 and applicable labor operations in section 2 of the service labor time standards (SLTS) manual.
Source components: EQUIPMENT · SERVICE BRAKES, HYDRAULIC.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion vehicles equipped with 2.7L and MKZ vehicles equipped with 2.0L or 3.0L Ecoboost vehicles may exhibit a brake moan noise from the rear when backing up on the first application in the morning. To resolve this concern, replace the rear brake pads with a new brake pad kit part number DG9Z-2200-R. The brake pad kit contains a unique grease packet which must be used in conjunction with the new brake pads to resolve the concern. Refer to Workshop Manual (WSM), Section 206-00 for installation. For claiming, use causal part 2200 and applicable labor operations in section 2 of the service labor time standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts catalog to look for base part 4A232. If clutch assembly (base 4A232) is not listed in the catalog, this message does not apply. For vehicle repairs refer to updated Workshop Manual (WSM), Section 205-02 on ATC clutch repairs. Use causal part 4A232 or equivalent and applicable labor operations.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. During the update process the SYNC status bar shows Updating System Software for approximately 30 minutes. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or blank screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 3-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to the latest calibration using the Integrated Diagnostic System (IDS) version 106.01 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. Use causal part 14B291 and applicable labor operations from Section 10 of the service labor time standards (SLTS)manual.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Continental/MKZ vehicles equipped with 3.0L engine and all-wheel drive (AWD), built on or before 12-May-2017 may exhibit an all-wheel drive malfunction warning message/wrench light along with DTC U2008 that occurs when using a conveyor type car wash. Connect the Ford Integrated Diagnostic System (IDS) or equivalent and check the AWD module for DTCs. If DTC U2008 is stored, then reprogram the AWD module to the latest level using IDS release 106.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 7E453 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driver door module (DDM) and/or the passenger door module (PDM) to the latest calibration using IDS version 106.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. After programming perform the IDS power window initialization procedure. Access to this IDS learn procedure is available under Toolbox/Body/Power Window Initialization. For claiming, use causal part 14B291 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY:DOOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion and MKZ vehicles built on 01-Nov-2016 and through 15-Mar-2017 may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driver door module (DDM) and/or the passenger door module (PDM) to the latest calibration using IDS version 104.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. After programming perform the IDS power window initialization procedure. Access to this IDS learn procedure is available under Toolbox/Body/Power Window Initialization. For claiming, use causal part 14B291 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: EQUIPMENT:ELECTRICAL · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 C-MAX/Fusion Hybrid/Energi and MKZ Hybrid vehicles may exhibit an illuminated MIL with DTC P0071 stored in the powertrain control module (PCM). This DTC can be set after the vehicle is stored inside a warm location for several hours and then driven on a cold day. Under these conditions the PCM may see a temperature sensor concern when it first compares the ambient air temperature (AAT) sensor to other engine temperature sensors and set the DTC. Reprogram the PCM to the latest calibration using Integrated Diagnostic System (IDS) release 104.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2014 Fusion and 2013-2017 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 MKZ and Fusion vehicle built on or before 30-Oct-2016, and Continental vehicles may exhibit window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality. Perform the Integrated Diagnostic System (IDS) power door window initialization procedure. The learn procedure is available on IDS software version 104.02 or later. Access to this IDS learn procedure is available under Toolbox / Body / Power Window Initialization. For claiming, use causal part 14B291 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual. No additional repairs should be attempted if this does not resolve the concern. Engineering is aware and is currently investigating. Monitor OASIS for future updates.
Source components: EQUIPMENT:ELECTRICAL · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion and MKZ vehicles may exhibit an illuminated MIL with DTC P068A. Address any additional DTCs first. This DTC can set when battery voltage is low or a battery drain condition exits. The root cause of the low battery condition must be identified and corrected before addressing DTC P068A. Refer to Powertrain Control Emissions Diagnosis Manual (PC/ED) for further diagnosis. Review OASIS for other battery drain related messages.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 MKZ vehicles may exhibit a check headlamp message displayed in IPC after a remote start event and may also exhibit Diagnostic Trouble Codes (DTC): U0401, U0253, and/or U0155 in the Headlamp Control Module (HCM). Reprogram the HCM to the latest calibration using the Integrated Diagnostic System (IDS) release 104.05 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 13K198 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING:HEADLIGHTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR AFTER 01-NOV-2016 MAY EXHIBIT A FRONT WINDOW THAT BOUNCES BACK AND DOES NOT CLOSE WHEN USING THE ONE-TOUCH UP FEATURE. REPROGRAM THE DRIVER DOOR MODULE (DDM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) VERSION 104.04 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 14B291 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR AFTER 01-NOV-2016 MAY EXHIBIT A FRONT WINDOW THAT BOUNCES BACK AND DOES NOT CLOSE WHEN USING THE ONE-TOUCH UP FEATURE. REPROGRAM THE DRIVER DOOR MODULE (DDM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) VERSION 104.04 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 14B291 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2013-2017 C-MAX/FUSION ENERGI AND 2017 C-MAX/FUSION/MKZ HYBRID VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P04B5. THIS MAY BE DUE TO INADVERTENT ACTUATION OF THE FUEL DOOR RELEASE BUTTON BY THE CUSTOMER WHEN EXITING THE VEHICLE. IF THE FUEL FILLER DOOR IS NOT FULLY CLOSED AFTER A REFUELING EVENT, OR THE FUEL FILLER DOOR IS OPEN FROM ERRONEOUSLY PRESSING THE FUEL DOOR RELEASE BUTTON, A MESSAGE DISPLAYS DURING THE THIRD DRIVE CYCLE TO INDICATE THE FUEL FILLER DOOR IS NOT CLOSED AND THE DTC SETS. BEFORE PERFORMING WORKSHOP MANUAL DIAGNOSTICS, CONSULT THE CUSTOMER ABOUT THE POTENTIAL FOR ACCIDENTAL FUEL DOOR ACTUATION AND EXPLAIN THE NEED TO FULLY LATCH THE FUEL DOOR AFTER EVERY REFUELING EVENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. BEFORE ATTEMPTING ANY COMPONENT DIAGNOSIS OR REPLACEMENT OF THE VCT SOLENOID, REFER TO POWERTRAIN CONTROL AND EMISSIONS DIAGNOSIS (PC/ED) PINPOINT TEST HK11 TO CYCLE THE AFFECTED VCT SOLENOID 10 TIMES TO ATTEMPT TO CLEAR THE DEBRIS. FOR CLAIMING, USE CAUSAL PART 6M280 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 FUSION, MKZ, CONTINENTAL AND MKX WITH AN INSTRUMENT PANEL CENTER MOUNTED SPEAKER MAY EXHIBIT NO AUDIO, NAVIGATION INOPERATIVE, INABILITY TO ACCESS AUDIO FEATURES WITH ALL CONTROLS INCLUDING STEERING WHEEL SWITCHES AND VOICE COMMANDS WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184. IF UNABLE TO COMMUNICATE WITH THE AUDIO CONTROL MODULE (ACM), REMOVE THE RADIO POWER FUSE FOR 10 MINUTES TO RESET THE ACM. REPROGRAM THE ACM TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 F150, EDGE, MKX, ESCAPE, FOCUS, MKC, FUSION, MKZ, TAURUS AND 2017 CONTINENTAL VEHICLES EQUIPPED WITH 2.0L, 2.7L OR 3.0L GASOLINE TURBOCHARGED DIRECT INJECTION(GTDI) ECOBOOST ENGINES MAY EXHIBIT MALFUNCTION INDICATOR LIGHT(MIL) ON WITH DIAGNOSTIC TROUBLE CODES(DTC) P1013, P1015 AND/OR P1016 STORED IN POWERTRAIN CONTROL MODULE(PCM). CHECK TURBOCHARGER WASTEGATE CONTROL HOSES FOR WATER/ICE RESTRICTIONS OR PINCHING AT ZIP-TIE ON ENGINE CAM COVER RETAINER(2.7L AND 3.0L ONLY). IF RESTRICTION IS FOUND ON CAM COVER RETAINER, CUT ZIP TIE AND CLEAR DTCS. IF WATER/ICE RESTRICTION IS FOUND, DRAIN HOSES, REASSEMBLE AND CLEAR DTCS. IF DTCS RETURN, REFER TO WORKSHOP MANUAL (WSM) OR POWERTRAIN CONTROL EMISSIONS DIAGNOSIS (PCED) MANUAL FOR NORMAL DIAGNOSTICS. ENGINEERING IS INVESTIGATING THE CONCERN, MONITOR OASIS FOR FURTHER UPDATES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE RADIO BATTERY POWER FUSE REMOVED, REPROGRAM THE AUDIO CONTROL MODULE (ACM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKC VEHICLES EQUIPPED WITH ALL AUDIO SYSTEMS AND 2017 ESCAPE VEHICLES WITH A SONY AUDIO SYSTEM BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE RADIO BATTERY POWER FUSE REMOVED, REPROGRAM THE AUDIO CONTROL MODULE (ACM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 FUSION HEV/PHEV, C-MAX HEV/PHEV, AND MKZ HEV VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0071 AND/OR DEGRADED HVAC PERFORMANCE IN AUTOMATIC MODE ONLY WITH AN AMBIENT TEMPERATURE READING OF 50 DEGREES F DISPLAYED IN THE MESSAGE CENTER. IF AFTER PERFORMING NORMAL PINPOINT TEST DIAGNOSIS, A COMPONENT FAILURE IS NOT IDENTIFIED, DO NOT CONTINUE WITH FURTHER DIAGNOSIS OR PART REPLACEMENT. HAVING THE VEHICLE PARKED AND STARTED IN A WARM ENCLOSED AREA BEFORE BEING DRIVEN INTO COLD TEMPERATURES CAN INADVERTENTLY CAUSE THESE SYMPTOMS AND DTC. THE HVAC AND MESSAGE CENTER FUNCTIONS WILL RETURN TO NORMAL AFTER THE VEHICLE IS SHUT DOWN AND RESTARTED. CLEAR THE DTC USING THE FORD INTEGRATED DIAGNOSTIC TOOL (IDS) OR EQUIVALENT. ENGINEERING IS INVESTIGATING. MONITOR OASIS FOR UPDATES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ VEHICLES BUILT ON OR BEFORE 1-SEP-2016 MAY EXHIBIT THE INTERIOR COURTESY LAMPS FLICKERING. RECONFIGURE THE BODY CONTROL MODULE (BCM) USING AS-BUILT PROGRAMMING. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST DATA. FOR CLAIMING, USE CAUSAL PART 15604 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 FUSION AND MKZ VEHICLES BUILT ON OR BEFORE 23-DEC-2016 MAY EXHIBIT A DISCHARGED BATTERY. A REPETITIVE CYCLING NOISE SIMILAR TO A CD EJECTING NOISE MAY ALSO BE PRESENT. IF EXCESSIVE BATTERY DRAIN IS PRESENT AND ELIMINATED WITH THE RADIO BATTERY POWER FUSE REMOVED, REPROGRAM THE AUDIO CONTROL MODULE (ACM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 18C869 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. PERFORM THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) POWER DOOR WINDOW INITIALIZATION PROCEDURE. THE LEARN PROCEDURE IS AVAILABLE ON IDS SOFTWARE VERSION 104.02 OR LATER. ACCESS TO THIS IDS LEARN PROCEDURE IS AVAILABLE UNDER TOOLBOX / BODY / POWER WINDOW INITIALIZATION. FOR CLAIMING, USE CAUSAL PART 14B291 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL. NO ADDITIONAL REPAIRS SHOULD BE ATTEMPTED IF THIS DOES NOT RESOLVE THE CONCERN. ENGINEERING IS AWARE AND IS CURRENTLY INVESTIGATING. MONITOR OASIS FOR FUTURE UPDATES.
Source components: VISIBILITY · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ AND FUSION ENERGI VEHICLES MAY EXHIBIT A REAR BRAKE MOAN NOISE DURING FIRST APPLICATION TYPICALLY IN THE MORNING AFTER THE VEHICLE HAS SAT OVERNIGHT. ENGINEERING IS AWARE AND IS CURRENTLY INVESTIGATING. NO REPAIRS SHOULD BE ATTEMPTED AT THIS TIME. MONITOR OASIS FOR FUTURE UPDATES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ/CONTINENTAL/FUSION VEHICLES EQUIPPED WITH THE 2.7L/3.0L ENGINE AND BUILT ON OR BEFORE 6-OCT-2016 MAY EXHIBIT A ROUGH IDLE IN NEUTRAL OR PARK AT NORMAL OPERATING TEMPERATURE OR AFTER A HOT RESTART, WHITE OR BLUE SMOKE FROM THE EXHAUST, EXCESSIVE OIL CONSUMPTION AND/OR AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306 AND/OR P0316. SUSPECT THE CYLINDER HEADS AS THE CAUSE FOR THIS ISSUE. IF THE VEHICLE ALSO EXHIBITS P0524 AND/OR P06DD SUSPECT THE LONG BLOCK AS THE CAUSE FOR THIS ISSUE.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ, FUSION, AND CONTINENTAL VEHICLES MAY EXHIBIT WINDOW BOUNCE BACK WHEN USING THE ONE-TOUCH FEATURE AND/OR A LOSS OF WINDOW ONE-TOUCH UP FUNCTIONALITY. PERFORM THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) POWER DOOR WINDOW INITIALIZATION PROCEDURE. THE LEARN PROCEDURE IS AVAILABLE ON IDS SOFTWARE VERSION 103.05 OR LATER. ACCESS TO THIS IDS LEARN PROCEDURE IS AVAILABLE UNDER TOOLBOX / BODY / POWER WINDOW INITIALIZATION. NO ADDITIONAL REPAIRS SHOULD BE ATTEMPTED IF THIS DOES NOT RESOLVE THE CONCERN. ENGINEERING IS AWARE AND IS CURRENTLY INVESTIGATING. MONITOR OASIS FOR FUTURE UPDATES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WHEN SERVICING A 2.7L OR 3.0L ECOBOOST ENGINE, IF THE CRANKSHAFT PULLEY IS REMOVED, CORRECT REASSEMBLY IS CRITICAL TO PREVENT POTENTIAL ENGINE FAILURE. THIS INCLUDES INSTALLING A NEW CRANKSHAFT PULLEY BOLT AND ACCURATELY PERFORMING EACH STAGE OF THE CRANKSHAFT PULLEY BOLT TORQUE SEQUENCE. CRANKSHAFT PULLEY RELATED WORKSHOP MANUAL (WSM) PROCEDURE AND RECOMMENDED TOOL (OTC 4754 OR EQUIVALENT) INFORMATION HAVE BEEN UPDATED. REFER TO THE APPLICABLE WSM, SECTION 303-01, FOR ADDITIONAL INFORMATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 FUSION HEV/PHEV, C-MAX HEV/PHEV, AND MKZ HEV VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0071 AND/OR DEGRADED HVAC PERFORMANCE IN AUTOMATIC MODE ONLY WITH AN AMBIENT TEMPERATURE READING OF 50 DEGREES F DISPLAYED IN THE MESSAGE CENTER. IF AFTER PERFORMING NORMAL PINPOINT TEST DIAGNOSIS, A COMPONENT FAILURE IS NOT IDENTIFIED, DO NOT CONTINUE WITH FURTHER DIAGNOSIS OR PART REPLACEMENT. HAVING THE VEHICLE PARKED AND STARTED IN A WARM ENCLOSED AREA BEFORE BEING DRIVEN INTO COLD TEMPERATURES CAN INADVERTENTLY CAUSE THESE SYMPTOMS AND DTC. THE HVAC AND MESSAGE CENTER FUNCTIONS WILL RETURN TO NORMAL AFTER THE VEHICLE IS SHUT DOWN AND RESTARTED. CLEAR THE DTC USING THE FORD INTEGRATED DIAGNOSTIC TOOL (IDS) OR EQUIVALENT. ENGINEERING IS INVESTIGATING. MONITOR OASIS FOR UPDATES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. TO REDUCE THE POSSIBILITY OF DAMAGE, CAREFULLY PULL STRAIGHT UPWARD ON THE UNDERSIDE OF THE COVER AT EACH FASTENER LOCATION TO REMOVE. DO NOT PULL THE COVER FORWARD OR TO THE SIDE. BEFORE INSTALLING THE ENGINE APPEARANCE COVER, APPLY MOTORCRAFT SILICONE BRAKE CALIPER GREASE AND DIELECTRIC COMPOUND (XG-3-A) TO THE COVER FASTENER GROMMETS. WORKSHOP MANUAL (WSM) INFORMATION IS IN THE PROCESS OF BEING UPDATED
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ VEHICLES MAY EXHIBIT A CHECK HEADLAMP MESSAGE AFTER A REMOTE START EVENT AND MAY ALSO EXHIBIT DIAGNOSTIC TROUBLE CODES (DTC): U0401, U0253, AND/OR U0155. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONCERN. NO REPAIRS SHOULD BE ATTEMPTED AT THIS TIME. MONITOR THE ON-LINE AUTOMOTIVE SERVICE INFORMATION SYSTEM (OASIS) FOR UPDATES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2015-2017 F-150, 2016 MKX, 2015 EDGE, 2017 FUSION, MKZ AND CONTINENTAL VEHICLES EQUIPPED WITH A 2.7L/3.0L ENGINE MAY APPEAR TO HAVE LOW ENGINE OIL LEVEL IF THE PROPER PROCEDURES ARE NOT FOLLOWED. REFER TO THE OWNERS GUIDE, MAINTENANCE, ENGINE OIL CHECK SECTION. WHEN CHECKING THE ENGINE OIL LEVEL AFTER SHUTTING OFF THE ENGINE WAIT AT LEAST 15 MINUTES PRIOR TO CHECKING IN ORDER TO ALLOW THE OIL TO DRAIN BACK TO THE OIL PAN. THE ENGINE OIL LEVEL CAN BE CHECKED IMMEDIATELY IF THE ENGINE HAS NOT BEEN STARTED. WHEN CHANGING THE ENGINE OIL THE ENGINE NEEDS TO BE AT NORMAL OPERATING TEMPERATURE AND THE OIL FILTER REMOVED BEFORE DRAINING THE OIL. ALLOW THE OIL PAN TO DRAIN COMPLETELY FOR UP TO 5 MINUTES. CHECK OIL LEVEL AFTER FILLING BY FOLLOWING THE OIL LEVEL CHECK PROCEDURE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2015-2017 MKC, 2016 MKX, AND 2016-2017 MKZ VEHICLES EQUIPPED WITH A TELEMATICS CONTROL UNIT (TCU) BUILT ON OR BEFORE 19-OCT-2016 MAY EXHIBIT LOSS OF FUNCTIONALITY OF REMOTE FEATURES VIA THE MYLINCOLN MOBILE APPLICATION. TO CORRECT THE CONDITION, PROGRAM THE TCU TO THE LATEST CALIBRATION USING IDS VERSION 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST CALIBRATION. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR 2015 MKC/MKZ VEHICLES MAKE SURE FSA 15N04 HAS BEEN COMPLETED PRIOR TO ATTEMPTING REPROGRAMMING. IF FSA 15N04 HAS BEEN COMPLETED AND THE TCU IS AT THE LATEST CALIBRATION, THEN REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSTICS. USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SLTS MANUAL
NHTSA source summary · Original PDF not reviewed by Recallfolio
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. SIRIUSXM TRAFFIC IS ONLY AVAILABLE ON VEHICLES EQUIPPED WITH NAVIGATION, ONLY IN SELECT MARKETS AND REQUIRES AN ACTIVE SUBSCRIPTION TO SIRIUSXM TRAFFIC INFORMATION. IF SIRIUSXM TRAFFIC WILL NOT LOAD ATTEMPT THE FOLLOWING PROCEDURE. TURN THE IGNITION OFF, OPEN AND CLOSE THE DRIVERS DOOR, WAIT FOR 3 MINUTES, THEN DRIVE THE VEHICLE OUTSIDE TO OBTAIN A CLEAR VIEW OF THE SKY. SIRIUSXM TRAFFIC SHOULD RECOVER. IF SIRIUSXM TRAFFIC DOES NOT RECOVER CONTINUE TO MONITOR OASIS FOR FUTURE UPDATES. ENGINEERING IS AWARE OF THIS CONCERN AND NO COMPONENT REPLACEMENT OR ANY SOFTWARE RE-FLASHES SHOULD BE PERFORMED AT THIS TIME. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ VEHICLES BUILT ON OR BEFORE 20-SEP-2016 MAY EXHIBIT AN INACCURATE FUEL GAUGE READING, ERRATIC FUEL GAUGE READING, INACCURATE DISTANCE TO EMPTY, AND/OR A FUEL GAUGE THAT DROPS FAST AFTER A REFUELING EVENT, WITH NO DIAGNOSTIC TROUBLE CODES (DTCS) STORED IN POWERTRAIN CONTROL MODULE (PCM). REPROGRAM THE INSTRUMENT PANEL CLUSTER (IPC) USING ONLY THE AS-BUILT DATA METHOD. CLEAR ALL DTCS AFTER PROGRAMMING. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMING TO OBTAIN THE LATEST UPDATES. USE CAUSAL PART 10849 AND APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS)MANUAL. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SOME 2017 MKZ AND FUSION VEHICLES EQUIPPED WITH MEMORY SEATS AND BUILT ON OR BEFORE 6/3/2016 MAY EXHIBIT A DISCHARGED BATTERY OR A BATTERY DRAIN CONDITION. BEFORE PERFORMING NORMAL DIAGNOSTICS, REPROGRAM THE DRIVER DOOR MODULE (DDM) TO THE LATEST CALIBRATION USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) VERSION 102.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE CAUSAL PART 14B291 AND APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS)MANUAL.