2017 Lincoln MKZ Manufacturer communications & TSBs.Page 1
Original record summaries, dates and identifiers for this model-year. Records 1–100 of 222, ordered newest first. Dated records on this page: Nov 6, 2018–Jan 16, 2026.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jan 16, 2026Service Bulletin/Repair Instructions
SSM 54504
NHTSA communication ID: 11027711
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at normal operating temperature or after a hot restart. The vehicle may also exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303, P0304, P0305, P0306 and/or P0316, P0524 and/or P06DD with excessive oil consumption. Oil consumption may be 1 Liter (1 quart) in less than 4,800 km (3,000 miles). This may be due to the valve guides. To correct the condition replace the cylinder heads. During service and repair, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in timing gear failure and engine damage. Replacement of the bolt is critical to the repair. The bolt requires a 4 stage torque procedure. Hold the pulley using a universal holding tool OTC 4754 or equivalent. Refer to Workshop Manual, Section 303-01. The bolt torque procedure can be
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 24-2345 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal.
NHTSA source summary · Original PDF not reviewed by Recallfolio
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
NHTSA source summary · Original PDF not reviewed by Recallfolio
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. To correct the condition, follow the Service Procedure to replace the valve covers and replace the factory oil pan with a press in place gasket style oil pan.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming issues encountered. o C-MAX Energi vehicles are now serviceable with new software and hardware. Labor Allowances: C-MAX labor has been updated. Parts Requirements / Ordering Information: o The C-MAX 4G Upgrade Kit is now orderable at this time with a new part number. o MKX Rear seat backrest nut claim quantity updated. Technical Information updates: o Ensure IDS level 128 or higher is used. o Toggling Valet Mode is no longer required. o C-MAX Energi instructions are now available. Owner Notification: Non-repaired vehicle owners will be mailed the week of April 17, 2023. Pickup and Delivery: Added Customer Acknowledgement Form - Review form contents with customer prior to kit ordering and obtain customer signature prior to installation for Focus BEV, C-MAX, and Fusion Energi vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. This article includes detailed steps to achieve proper RTV adhesion. To correct the condition, follow the Service Procedure steps to replace the oil pan.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the condition, follow the Service Procedure to replace the flexplate, transmission fluid pump, and torque converter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers for Edge and MKX vehicles have been added. Edge and MKX model year updated from 2018 to 2019, build dates remain the same.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake flexible hoses. If the brake fluid reservoir is depleted below a predetermined level, the brake fluid warning indicator light will illuminate. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop-up will be displayed on the center display screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, return odometer, fuel information, or vehicle location incorrect in the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup will be displayed on SYNC infotainment screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, and return odometer and fuel information to the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
Source components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure to replace the long block engine assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differential or transfer shaft bearing failure and the transmission can be overhauled/rebuilt. Service tools and service parts are now available. Refer to the Workshop Manual, Section 307-01.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup displayed on SYNC infotainment screen during the Authorization process. This may be due to the Sync Software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the service procedure for removal and replacement of the long block engine assembly. Refer to the Ford Electronic Parts Catalog (ECAT) for long block service kit part number by application.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the 3G telematics control unit (TCU) will lose MyFord Mobile and MyLincoln Mobile app functionality/connectivity. Repair or Replacement of the TCU should no longer be performed using existing service stock. Replacement of the 3G TCU for this concern will result in programming concerns and repairs should not be performed. The customer can pay to upgrade their 3G modem with a 4G modem by following the information in FSA 21B09. Refer to FSA 21B09 for reference and not for claiming.
Source components: COMMUNICATION:MANUFACTURER TELEMATICS · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with a 3G telematics control unit (TCU) / embedded modem will lose mobile app functionality/connectivity. Some owners are still within the *complimentary trial period (depending on model year and brand, see table below) for connected services.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 03-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing normal diagnostics, reprogram the driver door module (DDM) to the latest calibration using the Integrated Diagnostic System (IDS). Use causal part 14B291 and applicable labor operations from Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · SEATS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the condition, follow the Service Procedure steps to replace the flexplate, transmission fluid pump, and torque converter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration Failed, would you like to retry?'. IDS scan tool version 123.02 contains a fix for this programming error. Install IDS version 123.02 or later from PTS > Rotunda tab > Diagnostic Tool Support > Download Software. Once installed, perform the BCM programmable module installation (PMI). Refer to Workshop Manual (WSM), Section 419-10 > Removal and Installation.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Source components: SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Ford and Lincoln vehicles with a new Body Control Module (BCM) installed may exhibit a programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you like to retry?. A temporary work around has been released to complete the BCM programming process. Uninstall IDS from the computer. Run the IDS clean up utility tool located on PTS > Rotunda Tab > Diagnostic Tool Support > IDS Support > IDS troubleshooting guide. Install IDS v122.01 (122_FULL) by copying the following link into an internet address bar https://www.fordservicecontent.com/Ford_Content/IDS/SoftwareUpdates/IDS-122.01_full.exe. Retry the BCM Programmable Module Installation (PMI) using IDS level 122.01. Monitor OASIS for updates.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.
Source components: POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not followed. Refer to the Owner's Manual > Maintenance > Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side wiring harness to accept the replacement mirror wiring.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side wiring harness to accept the replacement mirror wiring.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to water intrusion into the exterior mirror connector. To correct the condition, follow the Service Procedure steps to remove the 16 pin connector and install two weather tight 8 pin connectors.
NHTSA source summary · Original PDF not reviewed by Recallfolio
When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost engine, the engine must be converted to use a belt driven oil pump with the following parts: left exhaust camshaft JT4Z-6250-B, left intake camshaft - JT4Z-6250-A, belt driven oil pump - KT4Z-6600-A, oil pump belt - JT4Z-6B651-A, crankshaft sprockets - FT4Z-6306-A (x2), crankshaft oil pump belt drive - JT4Z-6306-A. Follow the engine assembly procedure in Workshop Manual (WSM), Section 303-01 using these new parts without installing the chain tensioner or guides as they are not needed with the belt driven oil pump. Fill out the Authorized Modification Label (FPS-8262) with the following text: 'Engine has been modified to use a belt-driven oil pump per SSM XXXXX' and attach it to the underside of the hood.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engine may appear to have a low engine oil level if the proper procedures are not followed. Refer to the Owner's Manual > Maintenance > Engine oil check section. When checking the engine oil level after shutting off the engine wait at least 15 minutes prior to checking in order to allow the oil to drain back to the oil pan. The engine oil level can be checked immediately if the engine has not been started. When changing the engine oil the engine needs to be at normal operating temperature and the oil filter removed before draining the oil. Allow the oil pan to drain completely for up to 5 minutes. Check oil level after filling by following the oil level check procedure.
Source components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION · EQUIPMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
NHTSA source summary · Original PDF not reviewed by Recallfolio
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Source components: SEATS · STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
Source components: ELECTRICAL SYSTEM · UNKNOWN OR OTHER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017 Fusion and MKZ vehicles built on or before 18-Feb-2017 and Continental vehicles may exhibit front windows that fail to open or close completely, bounce back, and/or have a complete loss of the one-touch feature. Reprogram the driver door module (DDM) and/or the passenger door module (PDM) to the latest calibration using IDS version 106.02 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com. After programming perform the IDS power window initialization procedure. Access to this IDS learn procedure is available under Toolbox/Body/Power Window Initialization. For claiming, use causal part 14B291 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
Source components: ELECTRICAL SYSTEM · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. This article includes detailed steps to achieve proper RTV adhesion. To correct the condition, follow the Service Procedure steps to replace the oil pan.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine and built on 1-Apr-2016 and through 1-Jan-2017 may exhibit white or blue smoke from the exhaust, rough idle in neutral or park at normal operating temperature or after a hot restart. The vehicle may also exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0301, P0302, P0303, P0304, P0305, P0306 and/or P0316, P0524 and/or P06DD with excessive oil consumption. Oil consumption may be 1 Liter (1 quart) in less than 4,800 km (3,000 miles). This may be due to the valve guides. To correct the condition, follow the Service Procedure to replace the cylinder heads.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. This article includes detailed steps to achieve proper RTV adhesion. To correct the condition, follow the Service Procedure steps to replace the oil pan.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or collision avoidance system with a Pre-Collision Assist Not Available, Collision Warning Not Available, and/or Adaptive Cruise Fault message present in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) U3000:49 present in the cruise control module (CCM). To resolve the condition, reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 9E731 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the powertrain control module (PCM). This may be due to downstream oxygen sensor parameters in the PCM software. To correct the condition, follow the Service Procedure to update the PCM software.
Source components: ENGINE AND ENGINE COOLING · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critical to inspect the oil filter housing center stem to verify is not separated or damaged. If the center stem is damaged or separated from the housing this will result in oil flow through the reservoir drain port causing low engine oil pressure and internal engine damage. If the filter housing stem is damaged or separated, the oil filter housing must be replaced. If the center stem is not damaged or separated, the O-ring seals on the stem and housing must be replaced each time the filter is serviced.
Source components: ENGINE · ENGINE AND ENGINE COOLING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
Source components: ELECTRICAL SYSTEM · SEATS · SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats. DTCs B14BA:13, B1154:4B, and/or B14B9:13 may also be present. This may be due to loose terminal pin fit on the driver seat module (DSM) connector C341D (16 pin). If a loose terminal pin fit condition is found during normal diagnostics per Workshop Manual (WSM), Section 501-10, a new service pigtail connector (part number 3U2Z-14S411-BRAB) is available. Refer to Wiring Diagram, Cell 119 to make sure C341D is a 16 pin connector and not a 20 pin connector. Refer to Wiring Diagram, Cell 5 for the recommended splicing procedures.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284. On Fusion/MKZ inspect connectors C146, C1651, C1812, C168C, C1717 and C134 for signs of water entry or corrosion. On C-Max, inspect connectors C134, C140, C144, C1651, C1717 and C1812 and service as necessary. NOTE: Connector C1717 is only equipped on PHEVs for both Fusion and C-Max.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284. On Fusion/MKZ inspect connectors C146, C1651, C1812, C168C, C1717 and C134 for signs of water entry or corrosion. On C-Max, inspect connectors C134, C140, C144, C1651, C1717 and C1812 and service as necessary. NOTE: Connector C1717 is only equipped on PHEVs for both Fusion and C-Max.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.
Source components: POWER TRAIN · POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-2018 MKC vehicles equipped with 2.0L/2.3L EcoBoost/Edge vehicles equipped with 2.0L/2.7L EcoBoost, 2016-2018 MKX vehicles equipped with 2.0L and 2.7L EcoBoost/Explorer vehicles equipped with 2.3L EcoBoost/Focus RS equipped with 2.3L EcoBoost, and 2017-2018 Continental vehicles equipped with 2.7L/3.0L EcoBoost may exhibit a dark black fluid leak from the right side transfer case intermediate shaft seal. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2017-2019 MKZ vehicles equipped with a 2.0 HEV engine may exhibit a fuel filler door unable to be opened or closed with or without an illuminated malfunction indicator (MIL) and DTC P04B5. This may occur when the fuel door is pressed or obstructed while the fuel door release latch is operating. If the fuel filler door is unable to be closed, a message displays during the third drive cycle and the DTC P04B5 will set. Before performing Workshop Manual (WSM) diagnosis, reset the system by pressing the fuel filler door release switch and wait 12 seconds for reset. The fuel door release latch should be heard when the motor is in motion. Review fuel filler door for locking tab operation. If the fuel filler door is operating properly, it should not be replaced. Advise the customer about the correct operation of the fuel filler door.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.
NHTSA source summary · Original PDF not reviewed by Recallfolio
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Source components: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop Manual (WSM) does not state to use it on these module connectors.