2011 Kia SORENTO Manufacturer communications & TSBs.Page 2
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 202, ordered newest first. Dated records on this page: Apr 1, 2010–Jun 17, 2016.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Jun 17, 2016Service Bulletin/Repair Instructions
WTY003FORM
NHTSA communication ID: 10094568
NHTSA source summary · Original PDF not reviewed by Recallfolio
REQUEST FOR REIMBURSEMENT FORM: WTY003 - IF YOU HAVE PAID TO HAVE THE AIRBAG CLOCK SPRING ASSEMBLY REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER PRINCIPAL MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY 2015MY SORENTO (XMA) VEHICLES. IF THE AIRBAG WARNING LIGHT IS ON WITH ANY OF THE DTCS LISTED BELOW, FOLLOW THE PROCEDURE OUTLINED TO RESOLVE THE ISSUE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. 6 FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE IMAGE QUALITY FROM THE REAR VIEW CAMERA. DIAGNOSE THE CONCERNS USING THE INFORMATION IN THIS BULLETIN AND, IF NECESSARY, REPLACE THE REAR VIEW CAMERA WITH AN IMPROVED PART BY FOLLOWING THE APPLICABLE SERVICE PROCEDURE ON KGIS.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: INTERIOR DOOR HANDLE PEELING (SA203) - THIS BULLETIN PROVIDES THE PROCEDURE TO INSPECT OR REPLACE THE INSIDE CHROME DOOR HANDLE(S) ON SOME 2011MY SORENTO (XMA) VEHICLES, PRODUCED FROM JULY, 2010 THROUGH FEBRUARY, 2011 WHICH MAY EXPERIENCE CHROME TRIM PEELING ON THE INSIDE DOOR HANDLE(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO INSPECT THE APPEARANCE OF THE CHROME DOOR HANDLE(S) AND, IF NECESSARY, TO REPLACE ANY AFFECTED DOOR HANDLE(S). TO CORRECT THIS CONDITION, KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED VEHICLES AS THEY COME IN FOR NORMAL SERVICE/MAINTENANCE. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA AUDIO HEAD UNITS USING A GDS, AND NOW, THE SAME FUNCTIONALITY IS AVAILABLE ON KDS. SOME TECHNICIANS MAY NOT BE AWARE OF THE BENEFITS THE AUM TOOL HAS TO OFFER. THE AUM ELIMINATES THE NEED FOR MULTIPLE USB FLASH DRIVES FOR SPECIFIC VEHICLE MODELS AND APPLICATIONS WHICH, IF MISAPPLIED, MAY RESULT IN AN IMPROPER AUDIO SYSTEM SOFTWARE UPDATE AND/OR LOCKED UP HEAD UNIT. ADDITIONALLY, FIELD REPORTS HAVE INDICATED THAT USB DRIVES FOR AUDIO UPDATES ARE EASILY LOST OR MISPLACED.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 2WD HUB/REAR WHEEL SPEED SENSOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE REAR WHEEL HUBS OF SOME OF SORENTO (XMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH APRIL 4TH, 2012, WHICH MAY EXPERIENCE A DIAGNOSTIC TROUBLE CODE (DTC) (C1206 ~ C1211) DUE TO POSSIBLE WATER INTRUSION INTO THE REAR WHEEL SPEED SENSOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES ARE RESET, THE TRANSMISSION COMPUTER ADAPTIVE VALUES MUST BE RELEARNED BY DRIVING IN A PRECISE MANNER TO TEACH THE COMPUTER THE PROPER SOLENOID DUTY AND LINE PRESSURE FOR THE NEW TRANSMISSION/COMPUTER COMBINATION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE) OR COMPATIBILITY MISMATCHES THAT OCCUR AFTER HEAD UNIT REPLACEMENT WILL BE CONSIDERED FOR THIS PROGRAM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO THE SECOND ROW SEATS BEING INOPERATIVE OR DIFFICULT TO RELEASE. IT IS IMPORTANT TO NOTE THAT SOME AMOUNT OF EFFORT IS REQUIRED TO FOLD THE 2ND ROW SEATS. TO CORRECT THIS CONDITION, FOLLOW THE SERVICE PROCEDURE OUTLINED IN THIS TSB.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO THE SECOND ROW SEATS BEING INOPERATIVE OR DIFFICULT TO RELEASE. IT IS IMPORTANT TO NOTE THAT SOME AMOUNT OF EFFORT IS REQUIRED TO FOLD THE 2ND ROW SEATS. TO CORRECT THIS CONDITION, FOLLOW THE SERVICE PROCEDURE OUTLINED IN THIS TSB.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: DRIVERS SIDE POWER WINDOW MOTOR REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM JANUARY 28, 2010 THROUGH MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVERS SIDE WINDOW. TO CORRECT THIS CONCERN, REPLACE THE POWER WINDOW MOTOR BY FOLLOWING THE SERVICE PROCEDURE OUTLINED IN THIS BULLETIN.
Source components: ELECTRICAL SYSTEM · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: DRIVERS SIDE POWER WINDOW MOTOR REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM JANUARY 28, 2010 THROUGH MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVERS SIDE WINDOW. TO CORRECT THIS CONCERN, REPLACE THE POWER WINDOW MOTOR BY FOLLOWING THE SERVICE PROCEDURE OUTLINED IN THIS BULLETIN.
Source components: EQUIPMENT · VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 6 SPD A/T SOLENOID REPLACEMENT MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, P0773, P1778 AND P2709. REPLACE THE SOLENOIDS IF CURRENT OR HISTORY CODES ARE PRESENT; DO NOT REPLACE THE TRANSAXLE. TO REDUCE VEHICLE REPAIR TIME, THIS PROCEDURE CAN BE PERFORMED WITH THE TRANSAXLE INSTALLED IN THE VEHICLE. REFER TO KGIS FOR SOLENOID PACK REMOVAL AND REINSTALLATION PROCEDURES FOR THE SPECIFIC YEAR AND MODEL OF THE VEHICLE.
Source components: POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TSB: VOLUNTARY SERVICE CAMPAIGN - AS A PREVENTATIVE MEASURE, EFFECTIVE IMMEDIATELY, VOLUNTARY SERVICE CAMPAIGN SC119 HAS BEEN EXPANDED TO INCLUDE ALL STATES. THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE TIRE VALVE STEMS TO PREVENT GRADUAL LOSS OF TIRE PRESSURE IN SOME 2011MY SORENTO (XMA), 2010MY SOUL (AM) AND 2010MY FORTE (TD) VEHICLES WHICH WERE ORIGINALLY RETAILED OR ARE CURRENTLY REGISTERED IN STATES WHERE ROAD SALT IS HEAVILY USED. THE STATES ARE: CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV KS, KY, NE, ND, SD, UT, AND AK. THE VALVE STEM ASSEMBLY IN THE WHEELS CAN CRACK IF THEY BECOME CORRODED. SUCH CRACKS CAN CAUSE THE AIR IN THE TIRES TO LEAK OUT. HOWEVER, THE VALVE STEM ASSEMBLY IS EQUIPPED WITH A TIRE PRESSURE MONITORING SYSTEM (TPMS) AND A SUFFICIENT LEAK WILL RESULT IN THE ILLUMINATION OF THE TPMS WARNING LIGHT. IN SOME INSTANCES, A CRACKED VALVE CAN BREAK OFF WHEN ATTEMPTING TO ADD AIR TO THE TIRES. TO ADDRESS THIS CONDITION, REPLACE THE TIRE VALVE STEM FOR ALL FOUR TPMS SENSORS ON ALL AFFECTED VEHICLES, FOLLOWING THE PROCEDURE OUTLINED IN THIS BULLETIN. BEFORE CONDUCTING THE PROCEDURE, VERIFY THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS."
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA 2011 SORENTO, 2010 SOUL, 2010 FORTE : PROCEDURES TO REPLACE THE TIRE VALVES STEMS TO PREVENT LOSS OF TIRE PRESSURE IN SOME VEHICLES. THE VALVE STEM ASSEMBLY IN WHEELS WILL CRACK IF BECOME CORRODED. *LJ UPDATED 10/02/15. *PE
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH FEBRUARY 19, 2013 AND SOME AWD EQUIPPED 2011~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 24, 2009 THROUGH DECEMBER 11, 2014, WHICH MAY EXHIBIT AN INOPERATIVE AWD SYSTEM WITH THE MALFUNCTION INDICATOR LAMP (MIL) ON AND DTCS P1820/1821/1822/1823/1824 (ACTIVE OR IN HISTORY). TO CORRECT THIS CONCERN, REPLACE THE AFFECTED HYDRAULIC ACTUATOR BY REFERRING TO THE APPLICABLE SERVICE PROCEDURE ON KGIS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
OWNER LETTER: DEAR KIA SORENTO OWNER - KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE TIRE VALVE STEM ASSEMBLIES IN CERTAIN 2011 MY SORENTO VEHICLES THAT WERE ORIGINALLY SOLD IN OR ARE CURRENTLY REGISTERED IN THE STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER PARTS AND SERVICE MANAGER MEMO: ATTENTION: ALL KIA PARTS & SERVICE MANAGERS - KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO REPLACE THE TIRE VALVE STEM ASSEMBLIES TO PREVENT GRADUAL LOSS OF TIRE PRESSURE IN CERTAIN 2010 MY FORTE, 2011 MY SORENTO AND 2010 MY SOUL VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE 21 SALT STATES WHERE HEAVY AMOUNTS OF ROAD SALT ARE USED. THE 21 SALT STATES ARE: CT, DC, DE, IA, IL, IN, MA, MD, ME, MI, MN, MO, NH, NJ, NY, OH, PA, RI, VT, WI, WV. IN ADDITION TO THE SALT BELT STATES, THE FOLLOWING STATES HAVE SUBSTANTIALLY RAISED THEIR USE OF ROAD SALT OVER THE YEARS AND ARE ALSO PART OF THIS SERVICE CAMPAIGN: KS, KY, NE, ND, SD, UT, AND AK.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER PRINCIPAL MEMO: ATTENTION: ALL DEALER PRINCIPALS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO REPLACE THE TIRE VALVE STEM ASSEMBLIES IN CERTAIN 2010 MY SOUL, 2010 MY FORTE, AND 2011 MY SORENTO VEHICLES ORIGINALLY RETAILED OR CURRENTLY REGISTERED IN ONE OF THE SALT-BELT STATES.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA 2011-2016 MY SPORTAGE : THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR ON CERTAIN ALL-WHEEL DRIVE EQUIPPED SPORTAGE VEHICLES, WILL EXHIBIT AN INOPERATIVE AWD SYSTEM WITH MALFUNCTION INDICATOR LAMP. *LJ
NHTSA source summary · Original PDF not reviewed by Recallfolio
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. IF AFTER REPLACING A NAVIGATION HEAD UNIT THE ORIGINAL SD CARD DOES NOT OPERATE CORRECTLY, FOLLOW THE STEPS BELOW TO DIAGNOSE THE ISSUE:
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY EXPERIENCE FREEZING OF CONDENSATION ON THE EVAPORATOR CORE AND THE FOLLOWING A/C PERFORMANCE RELATED CONCERNS.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: COMBINED TSB / SERVICE ACTION: FRONT STRUT BEARING REPLACEMENT (SA178) - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACING THE FRONT STRUT BEARINGS ON SOME 2011- 2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 THROUGH JANUARY 21, 2013, WHICH MAY EXHIBIT A CREAKING NOISE EMANATING FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY, AT SLOW SPEEDS. TO CORRECT THIS CONDITION, REPLACE THE FRONT STRUT BEARING BY FOLLOWING THE PROCEDURE OUTLINED IN THIS BULLETIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, produced from October 26, 2009 to November 5, 2012, which may exhibit a concern related to the second row seats being inoperative or difficult to release.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: DRIVER?S SIDE POWER SEAT TRIM COVER REPLACEMENT AND WASHER RELOCATION - This bulletin provides information about some 2011~12MY Sorento models produced before November 1, 2011 that may experience a loose or disengaged driver?s side seat outer trim cover from the mounting bracket assembly.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle with the RKE/SMK fob, ensure each door lock position switch (viewable in BCM > Current Data) is displaying the appropriate status and the pad-lid switch (hood switch depressor) is in place on the hood.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:HORN · LATCHES/LOCKS/LINKAGES:DOORS:LATCH.
NHTSA source summary · Original PDF not reviewed by Recallfolio
OWNER NOTIFICATION LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to reprogram the Engine Control Module in certain 2011-2013 model year Sorento vehicles.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER SERVICE MANAGER MEMO: Attention: All Kia Service Managers - Kia Motors America, Inc. is conducting a Voluntary Service Campaign to upgrade the Engine Control Module (?ECM?) logic on certain 2011-2013 MY Kia Sorento vehicles equipped with the 3.5 liter engine and an alternator supplied by Remy.
NHTSA source summary · Original PDF not reviewed by Recallfolio
DEALER PRINCIPAL MEMO: ATTENTION: KIA DEALER PRINCIPALS - Kia Motors America, Inc. is conducting a Voluntary Service Campaign on certain 2011-2013 MY Sorento vehicles with the 3.5 liter engine, to upgrade the Engine Control Module (?ECM?) Logic.
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLUNTARY SERVICE CAMPAIGN - ECM LOGIC UPGRADE ? SORENTO (XMA) 3.5L MPI (SC106) - This bulletin provides information related to an upgrade of the ECM software on some 2011~2013MY Sorento (XMa) vehicles, produced from July 12, 2010 through January 31, 2013. During a specific set of operating conditions, it is possible under rare circumstances when braking and bringing the vehicle to a stop, for the engine to also stop.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged when removing the hood release lever. Follow the instructions included in this bulletin to properly remove the hood release lever using the new SST.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: FRONT STRUT AND DUST COVER REPLACEMENT - This bulletin provides the procedure for replacing the front struts and dust covers on some 2011-2013MY Sorento (XM) vehicles, produced from October 26, 2009 through January 21, 2013, which may exhibit a condition related to oil leakage and/or noise emanating from the front struts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 3.5 L MPI - COLD ENGINE START-UP CHATTER - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, equipped with the 3.5 L engine and produced from October 26, 2009 to July 14, 2012, which may exhibit a concern related to unusually loud engine chatter during initial start-up after sitting for several hours.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TECH TIP: Passenger seat not as warm as the driver?s seat - There will be a difference in temperature between the RH and LH cushions. The same heaters are used in the cushions of both seats, but the RH cushion has a body sensor mat applied over the heater, resulting in less heat reaching the front passenger.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TECH TIP: Oil Leak in Rear Main Seal Area - Most oil leaks on this engine are found in the top of the engine, under the intake manifold. In some cases, oil may leak from the filter housings where they mate with the block, or from the oil pressure switch.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TECH TIP: Finding the correct wiring diagram for reverse input into audio head unit - If this vehicle is equipped with Navigation, then see wiring diagram for ?Back-Up Lamps? and you will see the Back-Up input into the audio unit. Also verify the reverse lamps operate as one of your first checks.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TECH TIP: DTC P200A returns after VCMA replacement and reflash procedure - Test the vehicle battery with the GR8. If the battery fails the test then it should be replaced and the VCMA relearn procedure should be performed with the GDS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SERVICE ACTION: ECM UPGRADE ? MIL ON WITH DTC P0638 AND ETC MOTOR CLEANING (SA153) - This bulletin provides information related to the ECM software upgrade for some 2011-2013MY Sorento 3.5L MPI vehicles, produced from October 25, 2009 through January 31, 2013, and 2011, 2012 & 2014MY Sedona 3.5L MPI vehicles, produced from March 03, 2010 through July 12, 2013, which may experience a Malfunction Indicator Lamp illuminated with the ECM (Electronic Control Module) system-related DTC P0638.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: INFORMATION REGARDING VEHICLES EXPERIENCING MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM WHICH NEEDS TO HAVE SOFTWARE UPGRADED TO CORRECT OR PREVENT THIS CONDITION. MODELS 2011-2013 SORENTO, 2011-2012 AND 2014 SEDONA. *PE UPDATED 2/25/14. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SORENTO FUEL FILLER DOOR OPERATION UPGRADE - This bulletin provides information related to some Sorento (XMa) vehicles, produced from October 15, 2009 to September 29, 2011, which may exhibit a hard to open fuel filler door.
Source components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: VCMA DIAGNOSIS - MIL ON WITH DTC P200A - This bulletin provides information for some 2011-2013MY Sorento (XMa) vehicles, equipped with a 3.5L MPI engine, which may exhibit a Malfunction Indicator Lamp (MIL) with DTC P200A,
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: AFTER ENGINE HAS STARTED, WOULD HAVE A MALFUNCTION INDICATOR LAMP (MIL), CAUSED BY AN INOPERATIVE VCM ACTUATOR, ON SOME VEHICLES, OR AN INOPERATIVE VALVE LINKAGE IN THE INTAKE MANIFOLD ASSEMBLY. MODELS 2011-2013 SORENTO. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - REVISED - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO THE SECOND ROW SEATS BEING INOPERATIVE OR DIFFICULT TO RELEASE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: COMBINED TSB/SERVICE ACTION: SORENTO FUEL FILLER DOOR OPERATION UPGRADE (SA146) - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 15, 2009 TO SEPTEMBER 29, 2011, WHICH MAY EXHIBIT A HARD TO OPEN FUEL FILLER DOOR.
NHTSA source summary · Original PDF not reviewed by Recallfolio
"PITSTOP: 2011MY SORENTO STOP LAMP SWITCH INOPERATIVE AFTER PERFORMING CAMPAIGN SC098 - THIS ARTICLE PROVIDES INFORMATION REGARDING A SMALL NUMBER OF NONFUNCTIONING STOP LAMP SWITCHES IN SORENTO (XM) VEHICLES, AFTER PERFORMING VOLUNTARY SAFETY RECALL CAMPAIGN SC098. "
Source components: ELECTRICAL SYSTEM · EXTERIOR LIGHTING.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: 6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE ACTION: DRIVER'S SIDE POWER WINDOW MOTOR REFLASH PROCEDURE (SA143A) - THIS BULLETIN PROVIDES INFORMATION RELATING TO SOME SORENTO (XM) VEHICLES PRODUCED FROM JANUARY 28, 2010 TO MAY 16, 2011, WHICH MAY EXHIBIT AN INOPERABLE DRIVERS SIDE WINDOW. REVISED.
Source components: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: SOME VEHICLES HAVE AN INCORRECT STOP LAMP SWITCH, THAT IS INOPERATIVE, DUE TO AN IMPROPER REPAIR OF STOP LAMP SWITCH UNDER RECALL CAMPAIGN SC098 WAS PERFORMED. MODEL 2011 SORENTO. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
PITSTOP: GRINDING OR CREAKING NOISE WHEN TURNING - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL GRINDING OR CREAKING NOISE HEARD FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY AT SLOW SPEEDS, ON SOME 2011 - 2013MY SORENTO (XMA), PRODUCED PRIOR TO AUGUST 28, 2012. THIS CONCERN MAY BE CAUSED BY CORROSION OF THE FRONT STRUT BEARING DUE TO WATER OR DEBRIS ENTRY AND IS MORE COMMONLY FOUND IN REGIONS WITH HIGHER SNOWFALL AND ROAD SALT USAGE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: A REPLACEMENT PROCEDURE IS IN PLACE FOR VARIABLE CHARGE MOTION ACTUATOR (VCMA), ON SOME VEHICLES, THAT ARE EXPERIENCING ILLUMINATION MALFUNCTION INDICATOR LAMP (MIL) AND CONCERNS ABOUT DRIVABILITY. MODELS 2011-2013 SORENTO. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: WINDSHIELD WASHER PUMP INLET FILTER REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATING TO POSSIBLE FOREIGN DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. OVER TIME, SOME KIA VEHICLES MAY EXHIBIT A LIMITED APPLICATION OF WINDSHIELD WASHER FLUID WHEN THE WASHER FUNCTION IS USED. LIMITED APPLICATION OF WINDSHIELD WASHER FLUID CAN BE CAUSED BY FOREIGN DEBRIS ON THE WASHER PUMP INLET FILTER. TO CORRECT THIS CONDITION, REPLACE THE WASHER PUMP INLET FILTER AND PERFORM THE WINDSHIELD WASHER RESERVOIR FLUSHING PROCEDURE OUTLINED IN THIS TSB.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PITSTOP: SORENTO (XM) WITH DTC CODES P0449 OR P2422 - SOME SORENTO (XM) VEHICLES MAY SET A DTC FLOW P0449 OR P2422 WHICH MAY BE CAUSED BY SPIDER WEBS IN AND AROUND THE EVAPORATIVE EMISSIONS VENT LINES CREATING THE SET DTC. TO REPAIR THIS CONDITION, INSPECT THE AIR FILTER ASSEMBLY (LOCATED ON THE CCV) AND THE EVAPORATIVE EMISSIONS VENT LINES FOR SPIDER WEBS OR DEBRIS BEFORE REPLACING ANY COMPONENTS. THE SPIDER WEBS NEEDS TO BE CLEARED FROM THE LINES WITH A PIPE CLEANER, WIRE OR REPLACEMENT OF THE RESTRICTED COMPONENT (BLOWING COMPRESSED AIR THROUGH THE LINES IS OFTEN INEFFECTIVE).
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED. THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. REFER TO THE TABLE BELOW FOR A DETAILED LIST OF VEHICLE MODELS. INDIVIDUAL SERVICE PARTS SUCH AS AXLE BOOTS, JOINTS AND HARDWARE FOR INNER JOINT ARE NOW AVAILABLE THROUGH YOUR PARTS DEPARTMENT.
NHTSA source summary · Original PDF not reviewed by Recallfolio
PITSTOP: VENTILATED SEAT OPERATION - SOME VEHICLES ARE EQUIPPED WITH VENTILATED FRONT SEATS TO IMPROVE OCCUPANT COMFORT BY DRAWING INTERIOR VEHICLE AIR TEMPERATURE THROUGH THE SEATING SURFACES. THE CUSTOMER PERCEPTION MAY BE THAT THE SEAT IS AIR CONDITIONED AND THE SEAT IS NOT GETTING COLD ENOUGH HOWEVER THE ACTUAL DESIGN INTENT IS TO DRAW AMBIENT AIR THROUGH THE SEAT WITH A SEPARATE BLOWER MOTOR ATTACHED TO THE SEAT ASSEMBLY.
NHTSA source summary · Original PDF not reviewed by Recallfolio
TSB: SERVICE ACTION: 6-SPEED AUTOMATIC TRANSAXLE INHIBITOR SWITCH BRACKET INSTALLATION (SA126) - THIS BULLETIN PROVIDES INFORMATION RELATING TO SOME SORENTO (XMA) VEHICLES PRODUCED FROM OCTOBER 27, 2009 TO FEBRUARY 25, 2011 WHICH MAY EXPERIENCE A NO-START CONDITION, UNEVEN ENGAGEMENT WHEN SHIFTING GEARS AND/OR P0705 STORED IN THE POWER-TRAIN CONTROL MODULE (PCM). TO CORRECT THIS CONCERN, INSTALL THE INHIBITOR SWITCH BRACKET ON THE INHIBITOR SWITCH BY FOLLOWING THE SERVICE PROCEDURE OUTLINED BELOW. KIA IS REQUESTING THE COMPLETION OF THIS SERVICE ACTION ON ALL AFFECTED SORENTO VEHICLES. BEFORE CONDUCTING THE PROCEDURE, VERIFY THAT THE VEHICLE IS INCLUDED IN THE LIST OF AFFECTED VINS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: INFORMATION REGARDING INSTALLING AN INHIBITOR SWITCH BRACKET ON INHIBITOR SWITCH DUE TO AN UNEVEN ENGAGEMENT WHEN SHIFTING GEARS OR A NO START CONDITION IN POWER TRAIN CONTROL MODULE (PCM). MODELS 2011-2012 SORENTO. *PE
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: DUE TO DESIGN OF DRAIN HOLES IN VALLEY OF LAMBDA V6 ENGINES, A MISDIAGNOSE OF A POSSIBLE OIL LEAK SOURCE IN REAR MAIN SEAL OR OIL PAN, WHEN ACTUAL LEAKS COMING FROM ENGINE VALLEY,OIL FILTER HOUSING, OIL PRESSURE SWITCH, AND/OR GASKETS. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: THE COIL SPRINGS MAY COLLECT ROCKS IN THE FRONT STRUT AND CAUSE DAMAGE. THERE MAY ALSO BE A SQUEAKING NOISE. 2011 SORENTO. *RM UPDATED 1/23/12. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: INTERMEDIATE SHAFT NOISE. CERTAIN VEHICLES WITH AUTOMATIC TRANSMISSIONS BE REPAIRED FOR THIS CONCERN. TWO COUNTERMEASURES WILL BE IMPLEMENTED SIMULTANEOUSLY TO CORRECT THE INTERMEDIATE SHAFT NOISE. *PE UPDATED 11/22/10. *PE UPDATED 6/28/11. *PE UPDATED 9/26/11. *PE
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: THERE MAY BE A CONDITION WHERE THE BATTERY LIGHT/CHARGING SYSTEM WILL BE ILLUMINATED. THERE COULD BE NO CHARGE AND THERE IS A PROCESS FOR REPLACING THE ALTERNATOR. *RM UPDATED ON 06/08/2011. *KB
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: VEHICLES BUILT 4/6/10-7/16-10. SEAT U BRACKET INSTALLATION. THE STRUCTURAL TUBE UNDER THE FRONT PASSENGER SEAT MAY HAVE BEEN OVER EXPANDED, CAUSING PRESSURE ON AND DEFORMATION OF THE INBOARD BRACKET. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: INTERMEDIATE SHAFT NOISE. PROVIDES INFORMATION RELATED TO SOME VEHICLES WITH 2.4L ENGINES AND AUTOMATIC TRANSMISSIONS. ALTHOUGH SOME MIGHT NOT HAVE A DIRECT COMPLAINT RELATED TO A CLUNK OR SQUEALING NOISE FROM THE INTERMEDIATE SHAFT, KIA RECOMMENDS THAT ALL 2.4L ENGINE VEHICLES WITH AUTOMATIC TRANSMISSIONS BE REPAIRED FOR THIS CONCERN. *PE UPDATED 4/15/11. *PE
Source components: ENGINE AND ENGINE COOLING:ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: PROVIDES INFORMATION RELATED TO A ELECTRONIC STABILITY CONTROL (ESC) SOFTWARE UPGRADE AVAILABLE FOR SOME VEHICLES WITH MANUAL TRANSMISSION. THIS SOFTWARE UPGRADE WILL COR4RECT A CONCERN WHICH MAY CAUSE THE HAC (HILL START ASSIST CONTROL) TO NOT OPERATE WHEN THE MANUAL TRANSMISSION LEVER IS PLACED INTO REVERSE. *PE
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:MANUAL TRANSMISSION.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: SERVICE ACTION-STARTER SOLENOID WIRE CONTACT WITH COOLANT LINE BRACKET. PROVIDES INFORMATION RELATING TO SOME VEHICLES EQUIPPED WITH 2.4L ENGINES. THERE MAY BE INTERMITTENT WIRE CONTACT ON THE STEEL COOLANT PIPE FLANGE, WHERE THE STARTER SOLENOID CIRCUIT IN THE WIRING HARNESS MAY CONTACT GROUND. *PE
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: PITSTOP-NO DRIVEABILITY COMPLAINTS. SOME VEHICLES WITH 3.5L PRODUCED PRIOR TO 4/8/10 MAY SET A P0300 DTC WITH NO INDICATION OF ENGINE ROUGHNESS OR MIS-FIRE. DURING VEHICLE INVESTIGATION AND TESTING THE CRANKSHAFT POSITION SENSOR P/N 39310 3C400 PRODUCED ABNORMAL ELECTRICAL NOISE DURING HIGH RPM'S IN FEW CASES; SETTING THE DTC. *NO
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING:ENGINE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
KIA: EXTERIOR BULB REPLACEMENT. PROVIDES INFORMATION RELATING TO VEHICLES BUILT THAT MAY EXPERIENCE REDUCED LIFE FOR SOME OF THE EXTERIOR BULBS. EVEN THOUGH A CUSTOMER'S INITIAL CONCERN IS ONLY IN REGARDS TO A SINGLE BULB, ITS RECOMMENDED THAT REPLACING ALL EIGHT (8) BULBS SIMULTANEOUSLY PER INSTRUCTIONS. *PE