The manufacturer’s record · Page 1 of 1

2025 Kia CARNIVAL
Manufacturer communications & TSBs.Page 1

Original record summaries, dates and identifiers for this model-year. Records 1–48 of 48, ordered newest first. Dated records on this page: May 16, 2024–Jun 19, 2026.

Back to 2025 Kia CARNIVAL problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Jun 19, 2026Other

PSD_REMINDER2_105

NHTSA communication ID: 11034103

NHTSA source summary · Original PDF not reviewed by Recallfolio

IMPORTANT REMINDER: OWNER NOTIFICATION: CARNIVAL POWER SLIDING DOOR FEATURE (KA4PSD2 FLIGHT#105) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.

Campaign / software reference: KA4PSD2

Source components: STRUCTURE:BODY.

Source record 11034103 at NHTSA
Jun 18, 2026Over The Air

OTA_ELE413_NOTES_R2

NHTSA communication ID: 11033980

NHTSA source summary · Original PDF not reviewed by Recallfolio

RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, EV9, K5 and Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.

Campaign / software reference: ELE413

Source components: ELECTRICAL SYSTEM.

Source record 11033980 at NHTSA
Jun 16, 2026Service Bulletin/Repair Instructions

PI2602_TSB

NHTSA communication ID: 11033919

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND ROW SEAT (LH & RH) FOLDING TENSION SPRING REPLACEMENT (PI2602) - This bulletin provides information to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during the operation on certain 2022-2026MY Carnival (KA4) produced from 1/4/2021 through 4/14/2026 and certain 2025-2026MY Carnival Hybrid (KA4 HEV) vehicles produced from 5/21/2024 through 4/8/2026. To aid in the manual adjustment of the outboard second-row seatback in the subject vehicles, the seats are equipped with recliner springs that work in conjunction with a user-controlled seatback angle lever or walk-in lever. This seatback motion is controlled by the user to achieve their desired seat position. To improve usability, Kia has developed a newly designed second-row seatback recliner spring that will dampen the motion of the manual second-row seatback angle adjustment. (Note: Only the second-row outboard seats are affected. The second-row center seat, if equipped, is excluded from this campaign.)

Campaign / software reference: PI2602

Source components: SEATS.

Source record 11033919 at NHTSA
Jun 12, 2026Other

PI2602_OWNR

NHTSA communication ID: 11033834

NHTSA source summary · Original PDF not reviewed by Recallfolio

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2602) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on certain 2022-2026 MY Carnival and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles, equipped with manual (folding) second-row seats, to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation.

Campaign / software reference: PI2602

Source components: SEATS.

Source record 11033834 at NHTSA
Jun 10, 2026Other

PI2602_QA

NHTSA communication ID: 11033835

NHTSA source summary · Original PDF not reviewed by Recallfolio

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2602) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2602.

Campaign / software reference: PI2602

Source components: SEATS.

Source record 11033835 at NHTSA
Jun 9, 2026Other

PI2602_DPSM

NHTSA communication ID: 11033829

NHTSA source summary · Original PDF not reviewed by Recallfolio

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2602) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation in certain 2022-2026 MY Carnival vehicles manufactured from January 4, 2021 through April 14, 2026 and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 21, 2024 through April 8, 2026.

Campaign / software reference: PI2602

Source components: SEATS.

Source record 11033829 at NHTSA
Jun 9, 2026Other

PI2602_DP

NHTSA communication ID: 11033827

NHTSA source summary · Original PDF not reviewed by Recallfolio

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2602) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation in certain 2022-2026 MY Carnival vehicles manufactured from January 4, 2021 through April 14, 2026 and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 21, 2024 through April 8, 2026.

Campaign / software reference: PI2602

Source components: SEATS.

Source record 11033827 at NHTSA
May 28, 2026Service Bulletin/Repair Instructions

TSB_ELE422

NHTSA communication ID: 11033217

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

Source components: ELECTRICAL SYSTEM.

Source record 11033217 at NHTSA
Apr 24, 2026Over The Air

OTA_ELE413_NOTES_R1

NHTSA communication ID: 11031940

NHTSA source summary · Original PDF not reviewed by Recallfolio

RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, 2025 - 2026MY K5 and 2025 - 2026MY Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.

Campaign / software reference: ELE413

Source components: ELECTRICAL SYSTEM.

Source record 11031940 at NHTSA
Apr 17, 2026Service Bulletin/Repair Instructions

SC363_TSB

NHTSA communication ID: 11031890

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: OIL LEVEL PLUG (OLP) INSPECTION, AND OLP GASKET AND/OR ATF FILLER BOLT REPLACEMENT OR A/T REPLACEMENT (SC363) - This bulletin provides information to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and/or ATF filler bolt, or the 8-speed Automatic Transaxle (A/T) assembly on certain 2025-2026 Kia model vehicles listed in the table below. Also, dealers are to ensure the oil level plug is tightened to Kia’s factory specifications upon the completion of the inspection and necessary repair. The oil level plug in the subject vehicles may not have been installed properly during assembly. The oil level plug may be loose or detached from the 8-speed Automatic Transaxle (A/T) which may result in leaking automatic transmission fluid (ATF). A transaxle which is operated with excessively low ATF may become damaged over time.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031890 at NHTSA
Apr 17, 2026Service Campaign

SC363_OWNR_KA4

NHTSA communication ID: 11031885

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC363) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival vehicles to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. If necessary, the 8-speed Automatic Transaxle (A/T) may require replacement based on the inspection results.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031885 at NHTSA
Apr 17, 2026Other

PSD_REMINDER2_104

NHTSA communication ID: 11031853

NHTSA source summary · Original PDF not reviewed by Recallfolio

IMPORTANT REMINDER: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.

Campaign / software reference: KA4PSD2

Source components: STRUCTURE:BODY.

Source record 11031853 at NHTSA
Apr 15, 2026Service Campaign

SC363_DPSM

NHTSA communication ID: 11031856

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC363) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. Depending on the results of the inspection, the 8-speed Automatic Transaxle (A/T) may require replacement in 12 units of 2025-2026 MY K5 vehicles manufactured from April 7, 2025 through October 1, 2025, 5 units of 2026 MY Sportage vehicles manufactured from June 11, 2025 through August 19, 2025, and 184 units of 2025-2026 MY Carnival vehicles manufactured from February 20, 2025 through September 17, 2025.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031856 at NHTSA
Apr 15, 2026Service Campaign

SC363_DP

NHTSA communication ID: 11031855

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC363) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. Depending on the results of the inspection, the 8-speed Automatic Transaxle (A/T) may require replacement in 12 units of 2025-2026 MY K5 vehicles manufactured from April 7, 2025 through October 1, 2025, 5 units of 2026 MY Sportage vehicles manufactured from June 11, 2025 through August 19, 2025, and 184 units of 2025-2026 MY Carnival vehicles manufactured from February 20, 2025 through September 17, 2025.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031855 at NHTSA
Apr 14, 2026Service Bulletin/Repair Instructions

TSB_ELE417

NHTSA communication ID: 11031906

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. The software downloads and USB preparation process is similar across all supported platforms; however, in‑vehicle installation procedures vary by head unit type.

Source components: ELECTRICAL SYSTEM.

Source record 11031906 at NHTSA
Apr 14, 2026Service Campaign

SC363_QA

NHTSA communication ID: 11031889

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC363) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC363.

Campaign / software reference: SC363

Source components: POWER TRAIN.

Source record 11031889 at NHTSA
Mar 20, 2026Service Bulletin/Repair Instructions

TSB_ELE413

NHTSA communication ID: 11030344

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit (DCU) system software on some 2025–2026MY vehicles listed in the table below. Kia has identified that Connected Car Services (CCS) functionality may intermittently fail due to temporary DCU communication issues. This condition can impact convenience and connectivity features by causing the Remote Start and Remote Climate functions to become inoperative, prevent vehicle status updates in the Kia Access app, and interrupt connected navigation routing services.

Source components: ELECTRICAL SYSTEM.

Source record 11030344 at NHTSA
Mar 5, 2026Service Bulletin/Repair Instructions

PS807

NHTSA communication ID: 11029974

NHTSA source summary · Original PDF not reviewed by Recallfolio

PITSTOP: TECHNICAL OPERATIONS: CCU FUSE OPEN AFTER WIRING HARNESS REPLACEMENT - This Pitstop provides information regarding a condition on 2022-2026MY Carnival (KA4 and KA4 HEV) vehicles in which the CCU 10A fuse may open and multiple warning lights may illuminate after replacement of the front dash wiring harness.

Source components: ELECTRICAL SYSTEM.

Source record 11029974 at NHTSA
Jan 15, 2026Other

PS798

NHTSA communication ID: 11027676

NHTSA source summary · Original PDF not reviewed by Recallfolio

PITSTOP: TECHNICAL OPERATIONS: CCRC WITH DTC B281600 (PS798) - This Pitstop provides information regarding DTC B281600 stored on some 2025 - 2026MY Carnival (KA4, KA4 HEV) vehicles equipped with Connected Car Rear Cockpit ‘ccRC’ rear seat entertainment screens. When performing a diagnostic scan using the Kia Diagnostic System ‘KDS’, DTC B281600 can become stored but does not cause any concerns with functionality of the ccRC system. DTC B281600 does not trigger any warning lights and does not indicate any hardware malfunction within the ccRC system and does not perform any meaningful diagnostic function. No further diagnosis, Techline case and/or repairs are necessary for DTC B281600 unless there is an active customer complaint of the ccRC system. This issue is expected to be resolved through a future ccRC Over-The-Air ‘OTA’ update.

Campaign / software reference: PS798

Source components: ELECTRICAL SYSTEM.

Source record 11027676 at NHTSA
Dec 11, 2025Other

PSD_REMINDER_103

NHTSA communication ID: 11026826

NHTSA source summary · Original PDF not reviewed by Recallfolio

IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 103) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.

Campaign / software reference: KA4PSD2

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.

Source record 11026826 at NHTSA
Dec 9, 2025Other

PS797

NHTSA communication ID: 11026698

NHTSA source summary · Original PDF not reviewed by Recallfolio

PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage to the internal circuit. As a result of this external damage, the PDW system may not receive the proper signal from the ultrasonic sensor. In some cases, the system may cause a false alarm, no alert, or phantom warnings by a “Warning Lamp’ to be displayed on the cluster. The ultrasonic sensor membrane film should be always inspected for external damage and if any part replacement should be treated as a general repair, not as a warranty claim repair for this concern. (Please note that this Pitstop only applies to models/trims that are equipped with the ultrasonic sensors.)

Source components: BACK OVER PREVENTION: WARNINGS.

Source record 11026698 at NHTSA
Nov 25, 2025Service Bulletin/Repair Instructions

TSB_ELE403_R1

NHTSA communication ID: 11025765

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: A/C COMPRESSOR REPLACEMENT (SA632) - This bulletin has been revised as a Combination TSB/SA and includes additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to address air conditioning performance issues reported on certain 2025-2026 model year Carnival (KA4) vehicles produced between December 1, 2024, and June 12, 2025. Customers may experience intermittent cooling or insufficient cooling at low blower speeds. The cause may be excessive clearance between the compressor piston and cylinder, which reduces refrigerant compression and results in inconsistent or weak cooling performance.

Campaign / software reference: SA632

Source components: VISIBILITY/WIPER.

Source record 11025765 at NHTSA
Nov 8, 2025Service Bulletin/Repair Instructions

TSB_ELE403

NHTSA communication ID: 11025764

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: A/C COMPRESSOR REPLACEMENT (SA632) - This bulletin provides information to address air conditioning performance issues reported on certain 2025- 2026 model year Carnival (KA4) vehicles produced between December 1, 2024, and June 12, 2025. Customers may experience intermittent cooling or insufficient cooling at low blower speeds. The cause may be excessive clearance between the compressor piston and cylinder, which reduces refrigerant compression and results in inconsistent or weak cooling performance.

Campaign / software reference: SA632

Source components: ELECTRICAL SYSTEM · VISIBILITY/WIPER.

Source record 11025764 at NHTSA
Oct 3, 2025Other

PSD_REMINDER2_102

NHTSA communication ID: 11024181

NHTSA source summary · Original PDF not reviewed by Recallfolio

IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 102) - This document is the owner notification advising Kia's ongoing commitment to providing Kia Carnival vehicle owners with a superior ownership experience. This is reminder about the proper use of the power sliding door and its automatic stop and reversal feature in your Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.

Campaign / software reference: KA4PSD2

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.

Source record 11024181 at NHTSA
Jul 26, 2025Other

PSD_REMINDER2

NHTSA communication ID: 11021053

NHTSA source summary · Original PDF not reviewed by Recallfolio

IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing to providing you with a superior ownership experience, we’d like to remind you about the proper use of the power sliding door and its automatic stop and reversal feature in your Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.

Campaign / software reference: KA4PSD2

Source components: ELECTRICAL SYSTEM · STRUCTURE:BODY.

Source record 11021053 at NHTSA
Jun 18, 2025Over The Air

OTA_SA617

NHTSA communication ID: 11019656

NHTSA source summary · Original PDF not reviewed by Recallfolio

RELEASE NOTES: OVER-THE-AIR: SERVICE ACTION SOFTWARE UPDATE FOR ELECTRIC WATER PUMP (SA617) - This Over-the-Air (OTA) software update is designed to update the Motor Control Unit (MCU) logic of certain 2025 Carnival vehicles. This update is designed to improve the control logic of the Electric Water Pump to reduce the unintended display of warning lights.

Campaign / software reference: SA617

Source components: ELECTRICAL SYSTEM · ENGINE.

Source record 11019656 at NHTSA
Jun 11, 2025Emissions

SC333_STKR

NHTSA communication ID: 11019470

NHTSA source summary · Original PDF not reviewed by Recallfolio

SC333_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER

Campaign / software reference: SC333

Source components: ENGINE · FUEL/PROPULSION SYSTEM.

Source record 11019470 at NHTSA
Jun 7, 2025Emissions

SC333_OWNR

NHTSA communication ID: 11019468

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC333) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) on certain 2025 MY Carnival vehicles equipped with 3.5L Gas Direct Injection (GDI) engines to ensure compliance with emissions regulations.

Campaign / software reference: SC333

Source components: ENGINE · FUEL/PROPULSION SYSTEM.

Source record 11019468 at NHTSA
Jun 5, 2025Service Bulletin/Repair Instructions

SC333_TSB

NHTSA communication ID: 11019471

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: ENGINE CONTROL MODULE LOGIC IMPROVEMENT (SC333) - This bulletin provides information to upgrade the ‘Engine Control Module’ (ECM) system software on certain 2025MY Carnival (KA4) vehicles equipped with 3.5L GDI Lambda Ⅲ engines produced from April 15, 2024 through November 27, 2024. The subject vehicles may have been produced with engine calibration that may cause the vehicle to release air pollutants that exceed Federal and California standards and cause the illumination of the Malfunction Indicator Lamp (MIL) with DTC P046100. These standards were established to protect the public health and welfare from the dangers of air pollutants.

Campaign / software reference: SC333

Source components: ENGINE · FUEL/PROPULSION SYSTEM.

Source record 11019471 at NHTSA
Jun 5, 2025Emissions

SC333_POC

NHTSA communication ID: 11019469

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC333_POC: PROOF OF CORRECTION CARD

Campaign / software reference: SC333

Source components: ENGINE · FUEL/PROPULSION SYSTEM.

Source record 11019469 at NHTSA
Jun 5, 2025Emissions

SC333_DPSM

NHTSA communication ID: 11019467

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC333) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2025 MY Kia Carnival vehicles equipped with 3.5L Gas Direct Injection (GDI) engines manufactured from April 15, 2024 to November 27, 2024 to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.

Campaign / software reference: SC333

Source components: ENGINE · FUEL/PROPULSION SYSTEM.

Source record 11019467 at NHTSA
Jun 5, 2025Emissions

SC333_DP

NHTSA communication ID: 11019466

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC333) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2025 MY Kia Carnival vehicles equipped with 3.5L Gas Direct Injection (GDI) engines manufactured from April 15, 2024 to November 27, 2024 to improve the emissions software logic in the Electronic Control Module (ECM) to ensure compliance with emissions regulations.

Campaign / software reference: SC333

Source components: ENGINE · FUEL/PROPULSION SYSTEM.

Source record 11019466 at NHTSA
Jun 4, 2025Emissions

SC333_QA

NHTSA communication ID: 11019730

NHTSA source summary · Original PDF not reviewed by Recallfolio

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC333) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC333.

Campaign / software reference: SC333

Source components: ENGINE · FUEL/PROPULSION SYSTEM.

Source record 11019730 at NHTSA
Mar 20, 2025Service Bulletin/Repair Instructions

PI2501_TSB

NHTSA communication ID: 11015935

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND -ROW SEAT RAIL COVER INSTALLATION (PI2501) - This bulletin provides information to install new 2nd -row seat rail covers on all 2022-2024MY, and certain 2025MY Carnival (KA4) vehicles manufactured from January 4, 2021 through March 31, 2025. The subject vehicles are equipped with seat rails on the interior floor of the passenger compartment which allow for the adjustment of the 2nd -row seats. Under certain operating conditions in high temperature environments, the 2nd -row seat rails may become warm or hot to the touch. A hot seat rail can result in discomfort if an occupant touches the seat rail with their bare skin. This campaign is to install covers on the 2nd -row seat rails that reduce the surface temperature of the rails and improve the vehicle occupants’ experience.

Campaign / software reference: PI2501

Source components: SEATS.

Source record 11015935 at NHTSA
Mar 14, 2025Other

PI2501_OWNR

NHTSA communication ID: 11015934

NHTSA source summary · Original PDF not reviewed by Recallfolio

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2501) - This document is the owner notification advising that Kia conducting an important Product Improvement Campaign to install covers onto the 2nd row seat rails in all 2022-2024 MY Kia Carnival vehicles and certain 2025 MY Carnival vehicles.

Campaign / software reference: PI2501

Source components: SEATS.

Source record 11015934 at NHTSA
Mar 12, 2025Other

PI2501_QA

NHTSA communication ID: 11015933

NHTSA source summary · Original PDF not reviewed by Recallfolio

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2501) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2501.

Campaign / software reference: PI2501

Source components: SEATS.

Source record 11015933 at NHTSA
Mar 12, 2025Other

PI2501_DPSM

NHTSA communication ID: 11015932

NHTSA source summary · Original PDF not reviewed by Recallfolio

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2501) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting an important Product Improvement Campaign to install covers onto the 2nd row seat rails in all 2022-2024 MY Kia Carnival vehicles and certain 2025 MY Carnival vehicles manufactured from January 4, 2021 through March 31, 2025.

Campaign / software reference: PI2501

Source components: SEATS.

Source record 11015932 at NHTSA
Mar 12, 2025Other

PI2501_DP

NHTSA communication ID: 11015929

NHTSA source summary · Original PDF not reviewed by Recallfolio

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2501) - This document is the announcement to the dealer principals advising that Kia is conducting an important Product Improvement Campaign to install covers onto the 2nd row seat rails in all 2022-2024 MY Kia Carnival vehicles and certain 2025 MY Carnival vehicles manufactured from January 4, 2021 through March 31, 2025.

Campaign / software reference: PI2501

Source components: SEATS.

Source record 11015929 at NHTSA
Mar 6, 2025Service Bulletin/Repair Instructions

TSB_ELE341_R4

NHTSA communication ID: 11015426

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: COMBINATION TSB/SERVICE ACTION: CCNC – DEALER MODE, FACTORY & NETWORK RESET (SA613) - This bulletin has been revised as a Combination TSB/SA and includes additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.

Campaign / software reference: SA613

Source components: ELECTRICAL SYSTEM.

Source record 11015426 at NHTSA
Jan 29, 2025Service Bulletin/Repair Instructions

TSB_ELE368_R1

NHTSA communication ID: 11013249

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car Navigation Cockpit (ccNC) head unit to address customer concerns related to activation of Kia Connect due to missing modem data caused by a data transmission error.

Campaign / software reference: SA600

Source components: ELECTRICAL SYSTEM.

Source record 11013249 at NHTSA
Jan 23, 2025Service Bulletin/Repair Instructions

TSB_ELE368

NHTSA communication ID: 11013032

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin provides information to access the ‘Dealer Mode’ function and perform a ‘Reset Network’ on certain 2025MY Multiple Model vehicles listed on page 7 equipped with a Connected Car Navigation Cockpit (ccNC) head unit to address customer concerns related to activation of Kia Connect due to missing modem data caused by a data transmission error.

Campaign / software reference: SA600

Source components: ELECTRICAL SYSTEM.

Source record 11013032 at NHTSA
Nov 13, 2024Over The Air

OTA_SA593

NHTSA communication ID: 11010706

NHTSA source summary · Original PDF not reviewed by Recallfolio

OVER-THE-AIR: SOFTWARE UPDATE FOR CENTRAL COMMUNICATION UNIT (SA593) - This Over-the-Air (OTA) software update is designed to update the Central Communication Unit (CCU) logic of certain 2025 Carnival vehicles. This update is designed to help reduce auxiliary battery power consumption while the vehicle is turned off.

Campaign / software reference: (AP): 91920-R0000/100 & (MCU): 91920-R0000/100

Source components: ELECTRICAL SYSTEM.

Source record 11010706 at NHTSA
Nov 7, 2024Service Bulletin/Repair Instructions

TSB_ELE360

NHTSA communication ID: 11010701

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CCU LOGIC IMPROVEMENT (SA593) - This bulletin provides the procedure to update the software logic of the Central Communication Unit (CCU) system on certain 2025MY Carnival (KA4) vehicles produced from April 15, 2024 through August 26, 2024 and Carnival HEV (KA4 HEV) vehicles produced from July 8, 2024 to September 23, 2024. The affected vehicles may experience a ‘dark current” draw from the 12V battery while the vehicle is parked, potentially resulting in low battery voltage and no-start condition.

Campaign / software reference: SA593

Source components: ELECTRICAL SYSTEM.

Source record 11010701 at NHTSA
Oct 18, 2024Service Bulletin/Repair Instructions

TSB_ELE341_R3

NHTSA communication ID: 11009074

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: CCNC – DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.

Source components: ELECTRICAL SYSTEM.

Source record 11009074 at NHTSA
Oct 9, 2024Service Bulletin/Repair Instructions

CS2401_TSB

NHTSA communication ID: 11009078

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: DOOR TRIM ASSEMBLY REPLACEMENT (CS2401) - This bulletin provides information to replace the front and rear door trim assemblies on certain 2025MY Carnival (KA4) EX, SX, SXP vehicles produced from April 16, 2024 through May 24, 2024. Since the production of the subject vehicles, Kia has made a production change to the door trim color and is making that color available at no charge to those customers who elect to have the door trim color changed.

Campaign / software reference: CS2401

Source components: STRUCTURE:BODY.

Source record 11009078 at NHTSA
Oct 5, 2024Other

CS2401_OWNR

NHTSA communication ID: 11009079

NHTSA source summary · Original PDF not reviewed by Recallfolio

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a customer satisfaction campaign to replace the interior door trim color to Tuscan Umber on certain 2025 Kia Carnival vehicles (CS2401).

Campaign / software reference: CS2401

Source components: STRUCTURE:BODY.

Source record 11009079 at NHTSA
Sep 18, 2024Service Bulletin/Repair Instructions

TSB_ELE341_R2

NHTSA communication ID: 11008037

NHTSA source summary · Original PDF not reviewed by Recallfolio

TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.

Campaign / software reference: TSB

Source components: ELECTRICAL SYSTEM.

Source record 11008037 at NHTSA
May 16, 2024Service Bulletin/Repair Instructions

TSB_TRA046_R4

NHTSA communication ID: 11000787

NHTSA source summary · Original PDF not reviewed by Recallfolio

This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.

Source components: POWER TRAIN.

Source record 11000787 at NHTSA