The vehicle dossier US · 2025

2025 Kia
CARNIVALProblems & recalls

124 distinct owner reports in the NHTSA snapshot. Electrical system appears in 82 of them. Explore what was reported—and which official actions are on file.

Snapshot Sep 28, 2026Live NHTSA complaint API How this dossier is compiled

01 / Owner-reported evidence

What owners reported.

Categories attached to 124 distinct reports. A report can mention more than one component, so category totals can overlap.

Electrical system82 reports
Other components41 reports
Engine15 reports
Fuel system10 reports
Transmission & drivetrain5 reports
Body & structure4 reports
Air bags2 reports
Visibility2 reports
Brakes1 reports
See original component labels
ELECTRICAL SYSTEM82
UNKNOWN OR OTHER19
ENGINE15
FUEL/PROPULSION SYSTEM8
EXTERIOR LIGHTING5
POWER TRAIN5
SEATS4
STRUCTURE:BODY4
FORWARD COLLISION AVOIDANCE: WARNINGS3
VEHICLE SPEED CONTROL3
AIR BAGS2
VISIBILITY/WIPER2
SEAT BELTS2
FUEL SYSTEM, GASOLINE2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
SEATS:MID/REAR ASSEMBLY1
LANE DEPARTURE: ASSIST1
LANE DEPARTURE: BLIND SPOT DETECTION1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
BACK OVER PREVENTION: WARNINGS1
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING1
SERVICE BRAKES1
Chest Clip, Buckle, Harness1
LANE DEPARTURE: WARNING1
CHILD SEAT:CRITICAL FASTENERS1
CHILD SEAT:HARNESS RETAINER/CHEST CLIP1
EQUIPMENT1
TIRES:TREAD/BELT1

These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.

The reporting timeline

When reports arrived.

Reports by year filed, not by the year a problem occurred. Showing the latest 3 years with reports.

Year filed (last two digits)Latest report: Sep 11, 2026
Mileage, where supplied

13,000 miles is the median among 6 reports with usable mileage. The middle half spans 4,200–20,000 miles.

This describes the submitted reports. It does not predict when a vehicle will fail.

02 / Official safety campaigns

1 recall campaign on file.

A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.

Apr 10, 2026 Safety recallFUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSCampaign 26V232000

Reported concern

Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.

Manufacturer’s stated response

Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on April 24, 2026.

Manufacturer campaign: SC368

Read campaign 26V232000 at NHTSA
Check this car’s VIN at NHTSA

03 / The manufacturer’s record

Instructions. Updates. Responses.

48 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.

Jun 19, 2026 OtherPSD_REMINDER2_105IMPORTANT REMINDER: OWNER NOTIFICATION: CARNIVAL POWER SLIDING DOOR FEATURE (KA4PSD2 FLIGHT#105) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership …NHTSA ID 11034103

IMPORTANT REMINDER: OWNER NOTIFICATION: CARNIVAL POWER SLIDING DOOR FEATURE (KA4PSD2 FLIGHT#105) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.

Campaign / software reference: KA4PSD2

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11034103 at NHTSA
Jun 18, 2026 Over The AirOTA_ELE413_NOTES_R2RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, EV…NHTSA ID 11033980

RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, EV9, K5 and Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.

Campaign / software reference: ELE413

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11033980 at NHTSA
Jun 16, 2026 Service Bulletin/Repair InstructionsPI2602_TSBTECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND ROW SEAT (LH & RH) FOLDING TENSION SPRING REPLACEMENT (PI2602) - This bulletin provides information to enhance the second-row seatback recliner mechanism to dampen t…NHTSA ID 11033919

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND ROW SEAT (LH & RH) FOLDING TENSION SPRING REPLACEMENT (PI2602) - This bulletin provides information to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during the operation on certain 2022-2026MY Carnival (KA4) produced from 1/4/2021 through 4/14/2026 and certain 2025-2026MY Carnival Hybrid (KA4 HEV) vehicles produced from 5/21/2024 through 4/8/2026. To aid in the manual adjustment of the outboard second-row seatback in the subject vehicles, the seats are equipped with recliner springs that work in conjunction with a user-controlled seatback angle lever or walk-in lever. This seatback motion is controlled by the user to achieve their desired seat position. To improve usability, Kia has developed a newly designed second-row seatback recliner spring that will dampen the motion of the manual second-row seatback angle adjustment. (Note: Only the second-row outboard seats are affected. The second-row center seat, if equipped, is excluded from this campaign.)

Campaign / software reference: PI2602

Components: SEATS. Confirm detailed applicability in the original document.

Source record 11033919 at NHTSA
Jun 12, 2026 OtherPI2602_OWNRPRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2602) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on certain 2022-2026 MY Carnival and certain 2025-2026 MY Carniv…NHTSA ID 11033834

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2602) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on certain 2022-2026 MY Carnival and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles, equipped with manual (folding) second-row seats, to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation.

Campaign / software reference: PI2602

Components: SEATS. Confirm detailed applicability in the original document.

Source record 11033834 at NHTSA
Jun 10, 2026 OtherPI2602_QAPRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2602) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2602.NHTSA ID 11033835

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2602) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2602.

Campaign / software reference: PI2602

Components: SEATS. Confirm detailed applicability in the original document.

Source record 11033835 at NHTSA
Jun 9, 2026 OtherPI2602_DPSMPRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2602) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Product Improvement Campaign to enhance…NHTSA ID 11033829

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2602) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation in certain 2022-2026 MY Carnival vehicles manufactured from January 4, 2021 through April 14, 2026 and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 21, 2024 through April 8, 2026.

Campaign / software reference: PI2602

Components: SEATS. Confirm detailed applicability in the original document.

Source record 11033829 at NHTSA
Jun 9, 2026 OtherPI2602_DPPRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2602) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recline…NHTSA ID 11033827

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2602) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during operation in certain 2022-2026 MY Carnival vehicles manufactured from January 4, 2021 through April 14, 2026 and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 21, 2024 through April 8, 2026.

Campaign / software reference: PI2602

Components: SEATS. Confirm detailed applicability in the original document.

Source record 11033827 at NHTSA
May 28, 2026 Service Bulletin/Repair InstructionsTSB_ELE422TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Nav…NHTSA ID 11033217

TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11033217 at NHTSA
Apr 24, 2026 Over The AirOTA_ELE413_NOTES_R1RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, 20…NHTSA ID 11031940

RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, 2025 - 2026MY K5 and 2025 - 2026MY Sorento vehicles. This update is designed to improve the vehicle’s network communication performance.

Campaign / software reference: ELE413

Components: ELECTRICAL SYSTEM. Confirm detailed applicability in the original document.

Source record 11031940 at NHTSA
Apr 17, 2026 Service Bulletin/Repair InstructionsSC363_TSBTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: OIL LEVEL PLUG (OLP) INSPECTION, AND OLP GASKET AND/OR ATF FILLER BOLT REPLACEMENT OR A/T REPLACEMENT (SC363) - This bulletin provides information to inspect the oil level…NHTSA ID 11031890

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: OIL LEVEL PLUG (OLP) INSPECTION, AND OLP GASKET AND/OR ATF FILLER BOLT REPLACEMENT OR A/T REPLACEMENT (SC363) - This bulletin provides information to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and/or ATF filler bolt, or the 8-speed Automatic Transaxle (A/T) assembly on certain 2025-2026 Kia model vehicles listed in the table below. Also, dealers are to ensure the oil level plug is tightened to Kia’s factory specifications upon the completion of the inspection and necessary repair. The oil level plug in the subject vehicles may not have been installed properly during assembly. The oil level plug may be loose or detached from the 8-speed Automatic Transaxle (A/T) which may result in leaking automatic transmission fluid (ATF). A transaxle which is operated with excessively low ATF may become damaged over time.

Campaign / software reference: SC363

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031890 at NHTSA
Apr 17, 2026 Service CampaignSC363_OWNR_KA4VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC363) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival vehicles to inspect the oil level pl…NHTSA ID 11031885

VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC363) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival vehicles to inspect the oil level plug and automatic transmission fluid (ATF) for signs of leakage and, if necessary, replace the oil level plug gasket and ATF filler bolt and ensure the oil level plug is tightened to Kia’s factory specifications. If necessary, the 8-speed Automatic Transaxle (A/T) may require replacement based on the inspection results.

Campaign / software reference: SC363

Components: POWER TRAIN. Confirm detailed applicability in the original document.

Source record 11031885 at NHTSA
Apr 17, 2026 OtherPSD_REMINDER2_104IMPORTANT REMINDER: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owne…NHTSA ID 11031853

IMPORTANT REMINDER: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. We would like to remind vehicle owners about the proper use of the power sliding door and its automatic stop and reversal feature in the Kia Carnival. The power sliding door feature is designed to enhance accessibility and ease of use, but it’s important to understand its functions and limitations to ensure safe and reliable operation.

Campaign / software reference: KA4PSD2

Components: STRUCTURE:BODY. Confirm detailed applicability in the original document.

Source record 11031853 at NHTSA
Browse all manufacturer records by page

Records below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.

04 / Agency investigations

Official inquiries.

An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.

No investigation records matched this model-year in the snapshot.

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