The manufacturer’s record · Page 6 of 6

2020 Jeep GRAND CHEROKEE
Manufacturer communications & TSBs.Page 6

Original record summaries, dates and identifiers for this model-year. Records 501–534 of 534, ordered newest first. Dated records on this page: Oct 23, 2019–Mar 17, 2020.

Back to 2020 Jeep GRAND CHEROKEE problems & recalls
Read the applicability before drawing a conclusion.

This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.

NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.

Mar 17, 2020Service Bulletin/Repair Instructions

S2008000023

NHTSA communication ID: 10175076

NHTSA source summary · Original PDF not reviewed by Recallfolio

Owner complains vehicle does not start. Technician observed the vehicle has a no crank, not start condition.

Source components: ENGINE AND ENGINE COOLING.

Source record 10175076 at NHTSA
Mar 17, 2020Service Bulletin/Repair Instructions

S2008000023

NHTSA communication ID: 10174156

NHTSA source summary · Original PDF not reviewed by Recallfolio

Owner complains vehicle does not start. Technician observed the vehicle has a no crank, not start condition.

Source components: ENGINE.

Source record 10174156 at NHTSA
Mar 12, 2020Service Bulletin/Repair Instructions

08-037-20

NHTSA communication ID: 10175557

NHTSA source summary · Original PDF not reviewed by Recallfolio

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.

Source components: ELECTRICAL SYSTEM.

Source record 10175557 at NHTSA
Mar 12, 2020Service Bulletin/Repair Instructions

21-019-20

NHTSA communication ID: 10175555

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice one or more of the following conditions:A loud whistle noise upon engine start up. Rough and/or erratic transmission shifting between gears during normal drive cycles.

Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10175555 at NHTSA
Mar 12, 2020Service Bulletin/Repair Instructions

08-037-20

NHTSA communication ID: 10175144

NHTSA source summary · Original PDF not reviewed by Recallfolio

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.

Source components: ELECTRICAL SYSTEM:SOFTWARE.

Source record 10175144 at NHTSA
Mar 12, 2020Service Bulletin/Repair Instructions

21-019-20

NHTSA communication ID: 10175142

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice one or more of the following conditions:A loud whistle noise upon engine start up. Rough and/or erratic transmission shifting between gears during normal drive cycles.

Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10175142 at NHTSA
Mar 12, 2020Service Bulletin/Repair Instructions

08-037-20

NHTSA communication ID: 10174224

NHTSA source summary · Original PDF not reviewed by Recallfolio

UAV and UCV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software levelto 30.21. Customers may experience one or more of the following:Speaker crackling noise.

Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10174224 at NHTSA
Mar 12, 2020Service Bulletin/Repair Instructions

21-019-20

NHTSA communication ID: 10174222

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice one or more of the following conditions:A loud whistle noise upon engine start up. Rough and/or erratic transmission shifting between gears during normal drive cycles.

Source components: ELECTRICAL SYSTEM · POWER TRAIN.

Source record 10174222 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

S1823000048

NHTSA communication ID: 10175468

NHTSA source summary · Original PDF not reviewed by Recallfolio

Creaking Noise From Front Of Vehicle With Body Flex

Source components: STRUCTURE.

Source record 10175468 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

S1823000048

NHTSA communication ID: 10175056

NHTSA source summary · Original PDF not reviewed by Recallfolio

Creaking Noise From Front Of Vehicle With Body Flex

Source components: BACK OVER PREVENTION · STRUCTURE.

Source record 10175056 at NHTSA
Mar 4, 2020Service Bulletin/Repair Instructions

S1823000048

NHTSA communication ID: 10174136

NHTSA source summary · Original PDF not reviewed by Recallfolio

Creaking Noise From Front Of Vehicle With Body Flex

Source components: STRUCTURE.

Source record 10174136 at NHTSA
Feb 26, 2020Service Bulletin/Repair Instructions

S2008000013

NHTSA communication ID: 10173328

NHTSA source summary · Original PDF not reviewed by Recallfolio

Key Programming, Security Pin Request, Pin Invalid

Source components: ELECTRICAL SYSTEM · EQUIPMENT.

Source record 10173328 at NHTSA
Feb 26, 2020Service Bulletin/Repair Instructions

9004223

NHTSA communication ID: 10173284

NHTSA source summary · Original PDF not reviewed by Recallfolio

BATTERY, Auxiliary (180 AMP) Mopar Engineering has reviewed the BBAUA180AA battery due to concerns over fitment in Chrysler, Jeep®, Dodge & Ram vehicles and has provided direction on usage. BBAUA180AA CAN BE USED in the following vehicles equipped with stop/start technology: ?MP ? Jeep Compass ?JL ? Jeep Wrangler ?JT ? Jeep Gladiator ?RU ? Chrysler Pacifica RU NOTE: Modify the BBAUA180AA battery positive mold cover by trimming 3mm of rubber on left side & bottom. ?WK ? Jeep Grand Cherokee ?WD ? Dodge Durango WK/WD NOTE:A vent kit is being created now and will replace the existing tube with a longer one and add an elbow to it for routing (availability is TBD).

Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · ENGINE AND ENGINE COOLING.

Source record 10173284 at NHTSA
Feb 22, 2020Service Bulletin/Repair Instructions

S2008000011

NHTSA communication ID: 10173325

NHTSA source summary · Original PDF not reviewed by Recallfolio

Customer Can Not Change Cluster Display Unit Settings

Source components: ELECTRICAL SYSTEM.

Source record 10173325 at NHTSA
Feb 22, 2020Service Bulletin/Repair Instructions

S1408000384

NHTSA communication ID: 10173323

NHTSA source summary · Original PDF not reviewed by Recallfolio

Intelligent Battery Sensor-IBS Installation, Battery Charging Message, Start Stop Charging Warning Lamp Illuminated On Stop Start Equipped Vehicles

Source components: ELECTRICAL SYSTEM.

Source record 10173323 at NHTSA
Feb 19, 2020Service Bulletin/Repair Instructions

S2023000010

NHTSA communication ID: 10173318

NHTSA source summary · Original PDF not reviewed by Recallfolio

Power Lift Gate Opens 1 To 2 Feet Then Closes

Source components: STRUCTURE · STRUCTURE:BODY:HATCHBACK/LIFTGATE.

Source record 10173318 at NHTSA
Feb 8, 2020Service Bulletin/Repair Instructions

S1908000174

NHTSA communication ID: 10173309

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Screen Black At Vehicle Startup After A Sleep Cycle

Source components: EQUIPMENT.

Source record 10173309 at NHTSA
Feb 6, 2020Service Bulletin/Repair Instructions

S2008000010

NHTSA communication ID: 10173305

NHTSA source summary · Original PDF not reviewed by Recallfolio

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

Source components: EQUIPMENT.

Source record 10173305 at NHTSA
Feb 5, 2020Service Bulletin/Repair Instructions

08-016-20

NHTSA communication ID: 10173345

NHTSA source summary · Original PDF not reviewed by Recallfolio

Body Control Module (BCM) Reconfigure for Enabling the Auto-On Comfort Settings This bulletin involves reconfiguring the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 °C (40 °F), the heated seats or heated steering wheel turn on by themselves. If above 26 °C (80 °F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.

Source components: ELECTRICAL SYSTEM · SEATS.

Source record 10173345 at NHTSA
Dec 21, 2019Service Bulletin/Repair Instructions

09-005-19 REV. A

NHTSA communication ID: 10170415

NHTSA source summary · Original PDF not reviewed by Recallfolio

Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.

Source components: ENGINE AND ENGINE COOLING.

Source record 10170415 at NHTSA
Dec 14, 2019Service Bulletin/Repair Instructions

09-005-19

NHTSA communication ID: 10170395

NHTSA source summary · Original PDF not reviewed by Recallfolio

Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.

Source components: ENGINE AND ENGINE COOLING.

Source record 10170395 at NHTSA
Dec 14, 2019Service Bulletin/Repair Instructions

08-124-19

NHTSA communication ID: 10170389

NHTSA source summary · Original PDF not reviewed by Recallfolio

Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..

Source record 10170389 at NHTSA
Dec 11, 2019Service Bulletin/Repair Instructions

9004148

NHTSA communication ID: 10170312

NHTSA source summary · Original PDF not reviewed by Recallfolio

SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT.

Source record 10170312 at NHTSA
Dec 4, 2019Service Bulletin/Repair Instructions

08-117-19 REV. A

NHTSA communication ID: 10170375

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.

Source components: ELECTRICAL SYSTEM.

Source record 10170375 at NHTSA
Nov 22, 2019Service Bulletin/Repair Instructions

0811719

NHTSA communication ID: 10220108

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.

Source components: ELECTRICAL SYSTEM.

Source record 10220108 at NHTSA
Nov 22, 2019Service Bulletin/Repair Instructions

08-117-19

NHTSA communication ID: 10169256

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Security Gateway Module (SGW) Enhancements This bulletin involves updating the Security Gateway Module (SGW) with the latest available software. Technicians may notice that the vehicles SGW is not at the latest software level.

Source components: ELECTRICAL SYSTEM.

Source record 10169256 at NHTSA
Nov 20, 2019Service Bulletin/Repair Instructions

9003730

NHTSA communication ID: 10220007

NHTSA source summary · Original PDF not reviewed by Recallfolio

SI-eVT Transmission - China Variant & 9 inertia ring bolts For SI-eVT Transmission ONLY: Replace the nine (9) flywheel to damper bolts (68382486AA) when replacing the SI-eVT per TechConnect procedure. SI-eVTs built prior to January 11, 2019 had a 05192374AB level cooler. Using service SI-evT built after Jan 11 2019 with the 05192374AC level cooler requires new 68238385AB inlet hose and 68238386AC outlet hose. The service SI-eVT is shipped with a non-China wiring harness (68241331AC). China market replacement must replace wiring harness with 68368596AA. The China variant 68368596AA wiring harness has an interlock to the electrical charge door.

Source components: ELECTRICAL SYSTEM · FUEL SYSTEM, GASOLINE · POWER TRAIN · WHEELS.

Source record 10220007 at NHTSA
Nov 6, 2019Service Bulletin/Repair Instructions

9004163

NHTSA communication ID: 10219995

NHTSA source summary · Original PDF not reviewed by Recallfolio

MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body. 2.) Email images of concerns to rohit.meshram@fcagroup.com For additional questions, call (313) 802-8649. If no response in 15 minutes, proceed with repair.

Source components: PARKING BRAKE · VEHICLE SPEED CONTROL · WHEELS.

Source record 10219995 at NHTSA
Nov 6, 2019Service Bulletin/Repair Instructions

9004163

NHTSA communication ID: 10169143

NHTSA source summary · Original PDF not reviewed by Recallfolio

MOLDING, Quarter Panel (Wide wheel flares) If you have a Jeep Grand Cherokee Summit, SRT, Trackhawk or Limited X with wide flares that appear to be loose or poor fittting, please document the VIN and provide the following information: 1.) Take image of customer concern - Highlighting flare adhesive surface location where the misaligned/loose condition is found with respect to the door or body. 2.) Email images of concerns to rohit.meshram@fcagroup.com For additional questions, call (313) 802-8649. If no response in 15 minutes, proceed with repair.

Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL · STRUCTURE.

Source record 10169143 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

1808919

NHTSA communication ID: 10220071

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE AND ENGINE COOLING.

Source record 10220071 at NHTSA
Nov 1, 2019Service Bulletin/Repair Instructions

18-089-19

NHTSA communication ID: 10169219

NHTSA source summary · Original PDF not reviewed by Recallfolio

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

Source components: ENGINE · FUEL SYSTEM, GASOLINE.

Source record 10169219 at NHTSA
Oct 24, 2019Service Bulletin/Repair Instructions

21-038-19

NHTSA communication ID: 10168478

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience one or both of the following conditions:Poor shift quality or ?bump? experienced during 3-2, 2-1 coastdowns.

Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10168478 at NHTSA
Oct 23, 2019Service Bulletin/Repair Instructions

18-074-19

NHTSA communication ID: 10168476

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following condition: Perceive rough and/or erratic transmission shifting between gears during normal drive cycles.

Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10168476 at NHTSA
Oct 23, 2019Service Bulletin/Repair Instructions

21-036-19

NHTSA communication ID: 10168475

NHTSA source summary · Original PDF not reviewed by Recallfolio

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Rough and/or erratic transmission shifting between gears during normal drive cycles.

Source components: ELECTRICAL SYSTEM · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).

Source record 10168475 at NHTSA