2018 Jeep GRAND CHEROKEE Manufacturer communications & TSBs.Page 5
Original record summaries, dates and identifiers for this model-year. Records 401–446 of 446, ordered newest first. Dated records on this page: Mar 20, 2013–Dec 21, 2019.
Read the applicability before drawing a conclusion.
This archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
Dec 21, 2019Service Bulletin/Repair Instructions
09-005-19 REV. A
NHTSA communication ID: 10170415
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0979-00 - Shift Solenoid 3 Control Circuit Low. P0219-00 - Engine Overspeed Condition. In addition, the customer may notice the following condition:A harsh shift on coast down 3-2 or 2-1.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Oil Filter Upgrade This bulletin involves replacing the existing engine oil filter with an upgraded version. This action is a proactive product improvement which adds enhanced filtration and flow performance for the upgraded filter.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
NHTSA source summary · Original PDF not reviewed by Recallfolio
SPEAKER, 6"x9" Right or Left For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. If a customer has concerns about speaker pop or speaker rattle, please enusre that Radios is at latest software level. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement. Additional info: Please verify that there are no loose screws in door pull cup, no bent 6x9 speaker tinsel wire, or audio induced pop/crackle event(non BSR) Please crate and send a copy of the vehicle scan report and specify radio sw version and radio head unit ID to engineers via phone call or email at the following: michael.onyia@fcagroup.com (248) 613-2380 anmol.shergill@external.fcagroup.com (313) 412-0607 matt.berg@fcagroup.com (248) 576- 7754 If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
COVER, Cylinder Head, Left/Right Prior to replacing the cylinder head cover on ANY 3.6L Pentastar Upgrade Engine, verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. In addition, customers may experience the following condition:Engine will auto stop and will not auto restart or the engine will auto start and this will result in a misfire, requiring customer to shift into park and manually restart vehicle. Other enhancements included in this update:Improvement for Engine Stop/Start (ESS) System.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs) have been set:P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. In addition, customers may experience the following condition:Engine will auto stop and will not auto restart or the engine will auto start and this will result in a misfire, requiring customer to shift into park and manually restart vehicle. Other enhancements included in this update:Improvement for Engine Stop/Start (ESS) System.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P06EF - Engine Restart Performance.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) have been set:P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P06EF - Engine Restart Performance.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Speaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement.
NHTSA source summary · Original PDF not reviewed by Recallfolio
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth® improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 2.5. Customers may experience one or more of the following:Russian language missing in the radio setting menu. If the radio is set for Russian language, UConnect displays unknown symbols on the ?Off Road Page?. Could not disable the feature for the heated seat and heated steering wheel turned on automatically at start-up. Radio may reset, turn itself off and then back on again. Radio display screen lockup. Park assist chime will continue to chime after the vehicle is turned off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. Uconnect Live APPs restricted to only MyCar, ecoDrive and Jeep Skills. In addition the following enhancements are included:Russian language enhancements.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth® phone pairing. Improved sound quality when using a Bluetooth phone.
NHTSA source summary · Original PDF not reviewed by Recallfolio
WK SRT Driver Floor Mat Please contact Mark Westemeier at (248) 421-2841 or mark.westemeier@fcagroup.com if the following scenario occurs: A customer already has the remedied mat PN 6XU012X9A$ in their vehicle and states they received the mat in the mail from FCA. Customer needs to either ship the recalled mat back to FCA using the return label and packaging that was provided to them or return the recalled mat to the dealer in order to close out the recall.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-Y7, on JL vehicles only). Ghost Touch, features, modes and App?s changing, without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first started the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-Y7) JL only. Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or AndroidAuto® Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. PIN clear and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. The radio screen shows messages ?Software Update? or ?Reinsert USB Device? and displays that screen in a continuous loop.
Source components: BACK OVER PREVENTION · ELECTRICAL SYSTEM.
NHTSA source summary · Original PDF not reviewed by Recallfolio
LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
NHTSA source summary · Original PDF not reviewed by Recallfolio
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
MASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.
Source components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. Customers may experience the following:A ?bump? or ?jerk? during a park to driveor park to reverse garage shift immediately after starting the engine.The above symptom/condition can only be duplicated at startup when vehiclehas been shut down for at least 5 minutes. Poor shift quality or ?bump? experienced during or immediatelyafter Engine Stop/Start (ESS) restart.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:SOFTWARE · ENGINE AND ENGINE COOLING · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience the following: A ?bump? or ?jerk? during a park to drive or park to reverse garage shift immediately after starting the engine. The above symptom/condition can only be duplicated at startup when vehicle has been shut down for at least 5 minutes. Poor shift quality or ?bump? experienced during or immediatelyafter Engine Stop/Start (ESS) restart.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN.
NHTSA source summary · Original PDF not reviewed by Recallfolio
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Distribution Center For 2018 WK, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and preauthorization. Failure to do so WILL result in your warranty claim being rejected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Power Distribution Center For 2018 WK, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and preauthorization. Failure to do so WILL result in your warranty claim being rejected.
NHTSA source summary · Original PDF not reviewed by Recallfolio
UAG, UCG, UDG, UJG, ULG and UGG Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers or vehicles may experience the following:The radio screen shows messages ?Software Update? or ?Re-Insert USB Device? and displays that screen in a continuous loop.
Source components: BACK OVER PREVENTION:SOFTWARE · EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Source components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
NHTSA source summary · Original PDF not reviewed by Recallfolio
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
NHTSA source summary · Original PDF not reviewed by Recallfolio
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~