The manufacturer’s record · Page 3 of 3
Original record summaries, dates and identifiers for this model-year. Records 201–260 of 260, ordered newest first. Dated records on this page: Jul 23, 2013–Sep 4, 2015.
Back to 2014 Infiniti QX60 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10192637
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: The rubber weatherstrips on either one of the roof side molding assemblies (moldings) is coming loose from the molding itself. ACTION: Replace both left and right moldings with the ones listed in PARTS INFORMATION. - Refer to SERVICE PROCEDURE for molding replacement. See this bulletin for further detail.
Source components: PARKING BRAKE.
Source record 10192637 at NHTSANHTSA communication ID: 10192616
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT.
Source record 10192616 at NHTSANHTSA communication ID: 10192613
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10192613 at NHTSANHTSA communication ID: 10192611
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A27 is an ICC (Intelligent Cruise Control) DTC. ACTION Reprogram the ABS control unit (ABS) per the Service Procedure in this bulletin. - Part of the Service Procedure, step 20 on page 8, is a confirmation that reprogramming is needed to resolve the incident shown in Figure A and B on page 1. See this bulletin for further detail.
Source components: FORWARD COLLISION AVOIDANCE · POWER TRAIN.
Source record 10192611 at NHTSANHTSA communication ID: 10056785
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. *PE UPDATED 9/10/15. *PE
Source components: VEHICLE SPEED CONTROL · VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10056785 at NHTSANHTSA communication ID: 10192601
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that are linked with Intelligent Key include: - Automatic Drive Positioner (includes driver seat, steering column, and mirror position memory) - Audio (station presets, etc.) - Auto air conditioning and heating (retains the last temperature and mode setting for each Intelligent Key user) - Navigation system (retains the last settings [e.g., Birdview] and clock display preference for each Intelligent Key user) See this bulletin for further detail.
Source components: AIR BAGS · STEERING · VISIBILITY.
Source record 10192601 at NHTSANHTSA communication ID: 10192598
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
Source components: BACK OVER PREVENTION · EQUIPMENT · SERVICE BRAKES · STEERING · WHEELS.
Source record 10192598 at NHTSANHTSA communication ID: 10192589
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL.
Source record 10192589 at NHTSANHTSA communication ID: 10192586
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle when making turns on dry roads at low speeds (under 40 MPH), and it does not occur if the Electric Controlled Coupling is electrically disconnected. ACTION Replace the Electric Controlled Coupling for the rear final drive. See this bulletin for further detail.
Source components: SUSPENSION.
Source record 10192586 at NHTSANHTSA communication ID: 10192573
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
Source components: WHEELS.
Source record 10192573 at NHTSANHTSA communication ID: 10192546
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM The vehicle has been operated in cold weather, below approximately -18ºC (0ºF), and AWD ERROR is displayed in the Vehicle Information Display, and DTC C1204 (AWD Solenoid) is stored. ACTION Replace the AWD Control Unit with the one listed in the Parts Information of this bulletin. See this bulletin for further detail.
Source components: EQUIPMENT.
Source record 10192546 at NHTSANHTSA communication ID: 10192545
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
Source components: WHEELS.
Source record 10192545 at NHTSANHTSA communication ID: 10192541
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is informing affected clients that their vehicles (non-Hybrid models) are eligible for Continually Variable Transmission (CVT) Transmission Control Module (?TCM?) software programming update to improve CVT service diagnostics
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10192541 at NHTSANHTSA communication ID: 10192537
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFORMATION If this bulletin applies by checking Service COMM (PC358), and the TCM?s current part number is listed in Table A of this bulletin, then reprogram the TCM. See this bulletin for further detail.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10192537 at NHTSANHTSA communication ID: 10192533
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
Source components: EQUIPMENT.
Source record 10192533 at NHTSANHTSA communication ID: 10192521
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: If the customer states the mileage displayed for Distance To Empty (DTE) changes abruptly or unexpectedly, up or down. - The customer may also describe the issue as DTE mileage does not match or "agree with" the fuel gauge reading. For example, DTE shows 175 miles while the fuel gauge shows ¼ full. NOTE: This issue does not affect the operation of the low fuel warning system indicators or primary fuel gauge. ACTION: Replace the combination meter assembly. - Refer to the Electronic Service Manual (ESM), section MWI-Meter, Warning Lamp & Indicator, for replacement information. See this bulletin for further detail.
Source components: EQUIPMENT · LANE DEPARTURE.
Source record 10192521 at NHTSANHTSA communication ID: 10192517
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: When driving an applied vehicle a judder (shudder or multiple bumps or vibrations) happens during one of the following conditions: * during light acceleration below 20 mph with less than 20% throttle opening Or * during constant throttle application at constant speed between 50 ? 60 mph ACTION: 1. Refer to step 20 and TABLE A on page 8 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the EV/HEV (Hybrid Power Control Module) and the TCM (Transmission Control Module). Please see this bulletin for further details.
Source components: AIR BAGS · POWER TRAIN.
Source record 10192517 at NHTSANHTSA communication ID: 10192514
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
Source components: AIR BAGS · BACK OVER PREVENTION · EQUIPMENT.
Source record 10192514 at NHTSANHTSA communication ID: 10192512
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: One or more of the following with the engine idling, the transmission in Drive, and the air conditioning on: - Low/rough idle - High idle - Idle fluctuation ACTION: 1. Compare the vehicle?s current ECM part number to those listed in Table A (see page 4). 2. If the ECM part number matches one listed in Table A, reprogram the ECM. - If there is NOT an ECM part number match, this bulletin does not apply. Refer to ASIST and the Electronic Service Manual (ESM) for further diagnosis. See this bulletin for further detail.
Source components: EQUIPMENT · POWER TRAIN.
Source record 10192512 at NHTSANHTSA communication ID: 10192511
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
Source components: EQUIPMENT.
Source record 10192511 at NHTSANHTSA communication ID: 10192505
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10192505 at NHTSANHTSA communication ID: 10192504
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.
Source components: SUSPENSION.
Source record 10192504 at NHTSANHTSA communication ID: 10192492
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. - One (1) Intelligent Key Is Lost ----- Page 2 - Two (2) Intelligent Keys Are Lost ----- Page 3 See this bulletin for further detail.
Source components: COMMUNICATION: VEHICLE TO INFRASTRUCTURE.
Source record 10192492 at NHTSANHTSA communication ID: 10192482
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a retailer inventory inspection to inspect the front axle hub and torque member bolts on 20 specific 2014 QX60 vehicles identified in SERVICE COMM.
Source components: SUSPENSION · WHEELS.
Source record 10192482 at NHTSANHTSA communication ID: 10192479
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10192479 at NHTSANHTSA communication ID: 10192475
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10192475 at NHTSANHTSA communication ID: 10192472
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard on the first acceleration of the day from this type of mount and is considered normal operation. The mount has also been designed with built in free-play that is normal. Under normal driving conditions: * A "thunk" noise may be heard on the first acceleration of the day. And * Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: * If it has free play or a "single event" thunk sound on the first acceleration of the day. This is considered a normal characteristic of this type of engine mount. * If a shift shock condition is present when shifting from park into gear or between any combination of gears. This condition is due to transmissions line pressures and not movement of the mount. NOTE: Refer to the Electronic Service Manual section TM - Transaxle & Transmission for further diagnostic information on shift shock. See this bulletin for further details.
Source components: ENGINE · STRUCTURE.
Source record 10192472 at NHTSANHTSA communication ID: 10192465
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting an inventory inspection on 5,809 specific 2014-15 Infiniti QX60 vehicles and requesting retailers perform a software check on the OCS ECU on specific vehicles identified in SERVICE COMM.
Source components: ELECTRICAL SYSTEM · ENGINE · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).
Source record 10192465 at NHTSANHTSA communication ID: 10056179
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE
Source components: EQUIPMENT:ELECTRICAL.
Source record 10056179 at NHTSANHTSA communication ID: 10192424
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Applied vehicles equipped with a CVT have a "cap" that appears to be a fluid level gauge. This "cap" will NOT have a gauge or "dipstick". This is normal. Do NOT replace the "cap" because it is thought to have a "dipstick". The fluid level is not checked from this location. The fluid level for applied vehicles is checked from the oil pan (refer to the appropriate section of the Electronic Service Manual (ESM)). Whenever checking, filling, or topping off a CVT's fluid level of an applied vehicle for any reason, use the procedure outlined in the appropriate section of the ESM. See this bulletin for further detail.
Source components: EQUIPMENT.
Source record 10192424 at NHTSANHTSA communication ID: 10192423
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The purpose of this bulletin is to clarify language contained in the owner?s manual language for the APPLIED VEHICLES. For the APPLIED VEHICLES, the below language supersedes similar language in existing owner?s manuals. Future printings of owner?s manuals for the APPLIED VEHICLES will also contain the below language. For the APPLIED VEHICLES: INFINITI recommends using Genuine NISSAN NS-3 CVT Fluid ONLY in INFINITI CVTs. Do not mix with other fluids. Do not use Automatic transmission fluid (ATF) or Manual Transmission fluid in an INFINITI CVT, as it may damage the CVT. Damage caused by the use of fluids other than as recommended is not covered under INFINITI's New Vehicle Limited Warranty. Using fluids that are not equivalent to Genuine NISSAN NS-3 CVT Fluid may also damage the CVT. Damage caused by the use of fluids other than as recommended is not covered under INFINITI's New Vehicle Limited Warranty. See this bulletin for further detail.
Source components: EQUIPMENT · POWER TRAIN.
Source record 10192423 at NHTSANHTSA communication ID: 10056172
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: WHILE DRIVING, UNEXPECTEDLY AND ABRUPTLY, OR UP AND DOWN, AND DISTANCE TO EMPTY (FUEL) FAILS TO GIVE CORRECT READING OF FUEL GAUGE. MODEL 2013-2014 JX35, QX60. *PE UPDATED 9/29/14. *PE
Source components: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM.
Source record 10056172 at NHTSANHTSA communication ID: 10192411
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: With the ignition turned ON, the following Automatic Drive Positioner (ADP) related items operate as stated below: - The driver?s seat, outside mirrors, and steering wheel will not adjust to preset positions. - Memory positions 1 and 2 do not work when their buttons are pressed. - The LED memory position and set indicator light does not come on. - The outside mirrors can NOT be adjusted with the power mirror switch. - The driver?s seat and steering wheel can be adjusted with the steering wheel switch. ACTION: Replace the BCM. - For BCM replacement procedure, refer to the M ELECTRICAL & POWER CONTROL > BCS Body Control System section of the appropriate Electronic Service Manual (ESM). See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM · ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM · EQUIPMENT.
Source record 10192411 at NHTSANHTSA communication ID: 10192396
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10192396 at NHTSANHTSA communication ID: 10192388
NHTSA source summary · Original PDF not reviewed by Recallfolio
As a result of delayed retail delivery reporting and some other factors, some retailers received CVTs they do not need. The attached excel file shows the CVTs that were shipped and also include the retailer inventory on 5/23/14 for reference.
Source components: EQUIPMENT · POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT.
Source record 10192388 at NHTSANHTSA communication ID: 10192379
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: The front Pre-Crash Seat Belt System suddenly cinches down the front seat belts (only belts that are buckled) for a few seconds and then releases them while moving forward in drive under the following conditions: * After the vehicle has been cold soaked overnight. And * After the vehicle has been placed in reverse and briefly backed and then placed in drive. And * During the first initial slow acceleration after being shifted into drive. And * No DTCs are set. And * The Brake Pedal Stroke Sensor signal is not between 1.0V and 1.3V. ACTION Adjust the Brake Pedal Stroke Sensor with service procedure starting on page 2. Please see this bulletin for further details.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · SEAT BELTS.
Source record 10192379 at NHTSANHTSA communication ID: 10055928
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: DRIVING AFTER OVERNIGHT COLD SOAKED, OR BRIEFLY IN REVERSE THEN DRIVE, OR AFTER SHIFTED INTO DRIVE, SLOW ACCELERATION, PRE CRASH FRONT SEAT BELT CINCHES BUCKLED FRONT SEAT BELTS AND RELEASES WHEN MOVING FORWARD IN DRIVE. MODEL 2014 QX60 (HYBRID). *PE
Source components: SEAT BELTS:FRONT.
Source record 10055928 at NHTSANHTSA communication ID: 10192376
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Retailer Service Action to replace the CVT and reprogram/calibrate the TCM on a limited number of certain specific 2013-14 JX35/QX60 vehicles that are currently in retailer inventory.
Source components: ELECTRICAL SYSTEM:SOFTWARE · POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10192376 at NHTSANHTSA communication ID: 10192362
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additional I-Keys are being added to the vehicle. Always use the following steps to insure proper registration of the I-Keys: 1. First Initialize the BCM. 2. Register all of the vehicle?s ?previously registered? I-Keys to the vehicle first. And then 3. Register any new (additional) I-Keys only after all of the pre-existing I-Keys have been registered. 4. Confirm operations of all I-Keys. Please see this bulletiln for further details.
Source components: ELECTRICAL SYSTEM · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10192362 at NHTSANHTSA communication ID: 10192355
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to properly code a harness repair. Failure to provide correct information may result in claims suspension or rejection. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM:WIRING · EQUIPMENT.
Source record 10192355 at NHTSANHTSA communication ID: 10192350
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The applied models can be equipped with a "factory installed" 2nd Row DVD system, or have an "accessory installed" 2nd Row DVD system (Figure 1). Before beginning diagnostics, confirm which type of 2nd Row DVD system is installed. This bulletin and the information on pages 2 and 3 applies only to the accessory installed 2nd Row DVD system. If you confirm a customer?s concern for the accessory installed 2nd Row DVD system, please follow the correct procedure for accessory part diagnosis and warranty on pages 2 and 3. Please see this bulletin for further details.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. · SEATS:MID/REAR ASSEMBLY.
Source record 10192350 at NHTSANHTSA communication ID: 10192342
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Retailer Inventory Inspection to inspect the right front and right rear lug nuts on 22 certain specific 2014 Infiniti QX60 vehicles currently in retailer inventory.
Source components: EQUIPMENT · WHEELS.
Source record 10192342 at NHTSANHTSA communication ID: 10192333
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The rear seat headphones have a "LEFT" channel and a "RIGHT" channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left side (driver side) of the vehicle and their headphones are set to "RIGHT", the headphones may have static or intermittently operate (cut in and out). OR If a person is sitting on the right side (passenger of the vehicle and their headphones are set to "LEFT", the headphones may have static or intermittently operate (cut in and out). NOTE: If the headphones are set to the "correct channel" for the seating position, but still have static or do not operate, check the condition of the "AAA" headphone batteries located under the left side headphone cover. Do not replace the headphones for the above issues. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10192333 at NHTSANHTSA communication ID: 10192314
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
Source components: AIR BAGS · ELECTRICAL SYSTEM.
Source record 10192314 at NHTSANHTSA communication ID: 10192297
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The control motors for the power rear hatch (back door) are calibrated for smooth and even operation. Adjustments or position change of the back door hinges or striker require the back door to be re-calibrated. See this bulletin for further detail.
Source components: STRUCTURE · STRUCTURE:BODY:HATCHBACK/LIFTGATE.
Source record 10192297 at NHTSANHTSA communication ID: 10192296
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Retailer Service Action to inspect the CVT output speed sensor on certain specific 2014 Infiniti QX60 vehicles currently in retailer inventory.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10192296 at NHTSANHTSA communication ID: 10192294
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin for further detail.
Source components: ENGINE · ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM).
Source record 10192294 at NHTSANHTSA communication ID: 10192283
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Intelligent Key (I-Key) systems on the Applied Vehicles use two (2) different Radio Frequencies (RF) that are similar to other wireless devices; 315 MHz and 433 MHz. In the event another wireless device (e.g. aftermarket alarm system) is transmitting at the same time as an I-Key, it can interfere with the I-Key signals being received by the BCM. If there is interference with I-Key signals, the following symptoms may occur: - The I-Key is not detected, causing: - The engine to not start (no response when the Stop/Start button is pressed) - "I-Key System Error" displayed in the instrument cluster - "No I-Key Detected" displayed in the instrument cluster - Intermittent operation of the buttons on the remote (Key FOB). - Intermittent operation of the door request switches. If a vehicle has experienced the above symptoms, or a customer has reported the above symptoms, refer to Supplemental Diagnosis / Information in this bulletin. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM · ENGINE AND ENGINE COOLING.
Source record 10192283 at NHTSANHTSA communication ID: 10192280
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers.
Source components: VISIBILITY.
Source record 10192280 at NHTSANHTSA communication ID: 10192279
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers.
Source components: VISIBILITY.
Source record 10192279 at NHTSANHTSA communication ID: 10192278
NHTSA source summary · Original PDF not reviewed by Recallfolio
INTRODUCTION Infiniti is conducting a voluntary service campaign on certain Model Year 2014 QX60 vehicles to replace the exterior door mirror assemblies and rear finishers. The mirror memory function and reverse tilt-down functions on applied vehicles may be inoperative. This service will be performed at no charge for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number PC253 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to correct each vehicle falling within the range of this campaign that enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer's inventory. See this bulletin for further detail.
Source components: VISIBILITY.
Source record 10192278 at NHTSANHTSA communication ID: 10054303
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: INFORMATION INVOLVING A VOLUNTARY SERVICE CAMPAIGN FOR THE REPLACEMENT OF THE EXTERIOR DOOR MIRRORS. THE MIRROR MEMORY FUNCTION AND REVERSE TILT-DOWN FUNCTIONS MAY BE INOPERATIVE. *JS
Source components: VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR.
Source record 10054303 at NHTSANHTSA communication ID: 10053951
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE
Source components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP.
Source record 10053951 at NHTSANHTSA communication ID: 10192252
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Retailer service action to inspect and, if necessary, replace one or both of the front brake torque members on certain specific 2013 Infiniti JX35 or 2014 Infiniti QX60 vehicles currently in Retailer inventory
Source components: SERVICE BRAKES.
Source record 10192252 at NHTSANHTSA communication ID: 10054302
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
Source components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS.
Source record 10054302 at NHTSANHTSA communication ID: 10053323
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: SOME VEHICLES, DURING LIGHT ACCELERATION, MAY EXPERIENCE A JUDDER. NO STORED DTCS. *JS
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM).
Source record 10053323 at NHTSANHTSA communication ID: 10192235
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.
Source components: EQUIPMENT · WHEELS.
Source record 10192235 at NHTSANHTSA communication ID: 10054528
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED. *PE
Source components: WHEELS.
Source record 10054528 at NHTSANHTSA communication ID: 10192219
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
Source components: SERVICE BRAKES · STEERING · SUSPENSION.
Source record 10192219 at NHTSANHTSA communication ID: 10192218
NHTSA source summary · Original PDF not reviewed by Recallfolio
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.
Source components: SERVICE BRAKES · STEERING · WHEELS.
Source record 10192218 at NHTSA