The manufacturer’s record · Page 2 of 3
Original record summaries, dates and identifiers for this model-year. Records 101–200 of 247, ordered newest first. Dated records on this page: Jun 19, 2014–Jul 19, 2017.
Back to 2014 Infiniti Q50 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10119212
NHTSA source summary · Original PDF not reviewed by Recallfolio
THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
Source components: STRUCTURE:BODY:TRUNK LID.
Source record 10119212 at NHTSANHTSA communication ID: 10120571
NHTSA source summary · Original PDF not reviewed by Recallfolio
Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/Q70, and 2014-15 Q50 vehicles are equipped with Continental GEN1 TCU devices transmitting at 2/2.5G (GSM/GPRS/UMTS) frequencies and are designed to work with 2G cellular service. The 2G cellular service is no longer active in the United States. The subject 2G TCUs are no longer connected to telematics services and no longer perform any function in the affected vehicles. This campaign is being performed out of an abundance of caution to help safeguard against potential cybersecurity issues. - All eligible vehicles that enter the service department for any reason should have the subject 2G TCU deactivated. This campaign will be performed at no charge to the client for parts and labor. - Vehicles that have been upgraded to 3G TCUs are not subject to this campaign. - For clients interested in the 3G TCU upgrade as opposed to deactivation, please refer to ITB17-007 (PC451, PC452, or PC454)
Source components: ELECTRICAL SYSTEM.
Source record 10120571 at NHTSANHTSA communication ID: 10119216
NHTSA source summary · Original PDF not reviewed by Recallfolio
VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Hardware to disable the 2G Telematics Control Unit (TCU). The 2G cellular service is no longer active in the United States and the subject TCUs are no longer connected to telematics services (Infiniti ConnectTM) and no longer perform any function in the affected vehicles. This campaign is being performed out of abundance of caution to help prevent potential cybersecurity issues. - Applied vehicles equipped with the 2G Telematics Control Unit (TCU) that enter the service department for any reason should have the subject TCU deactivated. This campaign will be performed at no charge to the customer for parts or labor. - For customers interested in the TCU update as opposed to deactivation, please refer to ITB17-007. IDENTIFICATION NUMBER Infiniti has assigned identification number P7331 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a retailer?s inventory.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10119216 at NHTSANHTSA communication ID: 10119210
NHTSA source summary · Original PDF not reviewed by Recallfolio
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
Source components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY.
Source record 10119210 at NHTSANHTSA communication ID: 10109233
NHTSA source summary · Original PDF not reviewed by Recallfolio
NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the vehicle is in the state of Oregon. ACTION Update the Navigation system software using the DVD shown on page 2.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10109233 at NHTSANHTSA communication ID: 10109235
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle's Occupant Classification System (OCS) operation after all campaigns have been completed. Follow the steps in this bulletin to determine if this OCS retrofit procedure is applicable to the vehicle you are working on.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT:ELECTRICAL.
Source record 10109235 at NHTSANHTSA communication ID: 10109195
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
Source components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY.
Source record 10109195 at NHTSANHTSA communication ID: 10109193
NHTSA source summary · Original PDF not reviewed by Recallfolio
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM.
Source components: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT · SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT.
Source record 10109193 at NHTSANHTSA communication ID: 10109183
NHTSA source summary · Original PDF not reviewed by Recallfolio
2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Please discard earlier versions of this bulletin.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10109183 at NHTSANHTSA communication ID: 10120545
NHTSA source summary · Original PDF not reviewed by Recallfolio
CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder notification to clients affected by AT&T?s planned discontinuation of the 2G cellular network. In June 2016, Infiniti communicated instructions to retailers to update new vehicles in their inventory with 3G compatible telematics control units. At this time, Infiniti is beginning the process of making 3G compatible hardware available to owners of affected vehicles as identified above. This upgrade may require an owner to make a co-payment in order to receive the 3G hardware update. Please refer to the Claims Information below to determine if an owner co-pay is required. This client satisfaction initiative includes both the hardware upgrade and a complimentary one-year subscription to Infiniti Connection Plus telematics service; this does not apply to PC454 (see page 2 for details). You MUST use Service Comm to confirm bulletin Applicability. NOTE: - Vehicle eligibility will be viewed on the second page of Service Comm. This activity is not displayed on the main page of Service Comm because it is optional for customers to participate. - Vehicles without Navigation are ineligible as they are not equipped with TCUs. Retailer?s Responsibility It is the retailer?s responsibility to check SERVICE COMM using the appropriate Service Comm I.D. for the status on each vehicle falling within the range of this client satisfaction initiative which for any reason enters the service department. If a vehicle subject to this client satisfaction activity was part of a retailer trade, the letter associated with that vehicle should be forwarded to the appropriate retailer for upgrade completion.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10120545 at NHTSANHTSA communication ID: 10119181
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10119181 at NHTSANHTSA communication ID: 10109168
NHTSA source summary · Original PDF not reviewed by Recallfolio
2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the previous part (283B0-3JA5A). Retailers may continue to use the previous part until existing stock is exhausted. - 283B0-3JA7A is used for Q50 - These parts are not restricted and can be ordered through normal process Please discard previous versions of this announcement.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10109168 at NHTSANHTSA communication ID: 10119255
NHTSA source summary · Original PDF not reviewed by Recallfolio
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
Source components: ENGINE.
Source record 10119255 at NHTSANHTSA communication ID: 10119264
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicates an output signal of the ECM is not recognized. - Absent or incorrect ECM signals, that are indicated by corresponding P-codes, may trigger C1130 in the ABS control unit. - Some vehicle features that can be affected by absent or incorrect ECM signals are: - Forward Emergency Braking (FEB) - Intelligent Cruise Control (ICC) - VDC/ABS/TCS
Source components: ENGINE.
Source record 10119264 at NHTSANHTSA communication ID: 10119258
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin.
Source components: ENGINE AND ENGINE COOLING.
Source record 10119258 at NHTSANHTSA communication ID: 10119260
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP does not work, but window will move up and down with manual operation of the switch. - When door is opened (only applies to Q60), window will lower a small amount (normal operation) but will not raise when door is closed. - Window will move down when operating the window switch, but will not move up. NOTE: - If any of the above symptoms should occur, it may indicate that Window Initialization is needed (see page 2). Initialization should be done before attempting any repairs. - If needed, refer to the applicable Electronic Service Manual (ESM) to perform electrical diagnosis. - After electrical repairs to the vehicle (including repairs to the power windows), make sure to perform the Window Initialization and Anti-pinch Function Check procedures on page 2.
Source components: VISIBILITY.
Source record 10119260 at NHTSANHTSA communication ID: 10119284
NHTSA source summary · Original PDF not reviewed by Recallfolio
2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has been added to this announcement.. - Second page of Service Comm is not VIN specific, service personnel should check vehicle repair history prior to offering clients an opportunity to upgrade - In lieu of repair history, TCU version can be checked on the information screen (see page 2) Please discard previous versions of this announcement.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10119284 at NHTSANHTSA communication ID: 10119254
NHTSA source summary · Original PDF not reviewed by Recallfolio
DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
Source components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL.
Source record 10119254 at NHTSANHTSA communication ID: 10120576
NHTSA source summary · Original PDF not reviewed by Recallfolio
TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10120576 at NHTSANHTSA communication ID: 10120580
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10120580 at NHTSANHTSA communication ID: 10091571
NHTSA source summary · Original PDF not reviewed by Recallfolio
"2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES IF YOU CONFIRM: THE DRIVER SIDE VENT IS WARMER BY 10°F OR MORE THAN THE PASSENGER SIDE WITH THE HVACS DUAL TEMP MODE SELECTED AND THE A/C SET ON BOTH SIDES AT 60°F. - THIS INCIDENT, IF IT SHOULD OCCUR, MAY BE INTERMITTENT. ACTION: USING THE SERVICE PROCEDURE IN THIS BULLETIN, REPLACE THE AIR MIX DOOR MOTOR LH AND THE AIR MIX DOOR LEVER LH WITH THE ONES FROM THE PARTS INFORMATION SECTION OF THIS BULLETIN."
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10091571 at NHTSANHTSA communication ID: 10091427
NHTSA source summary · Original PDF not reviewed by Recallfolio
"TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10091427 at NHTSANHTSA communication ID: 10090705
NHTSA source summary · Original PDF not reviewed by Recallfolio
2014 - 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED
Source components: EQUIPMENT · STRUCTURE:BODY:DOOR.
Source record 10090705 at NHTSANHTSA communication ID: 10192842
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° (see Figure 1). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
Source components: EQUIPMENT · TIRES.
Source record 10192842 at NHTSANHTSA communication ID: 10192806
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
Source components: EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10192806 at NHTSANHTSA communication ID: 10192802
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
Source components: EQUIPMENT:OTHER:LABELS · FORWARD COLLISION AVOIDANCE.
Source record 10192802 at NHTSANHTSA communication ID: 10075628
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: ELECTRICAL SYSTEM.
Source record 10075628 at NHTSANHTSA communication ID: 10192788
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
Source components: EQUIPMENT · FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP.
Source record 10192788 at NHTSANHTSA communication ID: 10192784
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE · ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN.
Source record 10192784 at NHTSANHTSA communication ID: 10075617
NHTSA source summary · Original PDF not reviewed by Recallfolio
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source components: BACK OVER PREVENTION: CAMERA SYSTEM.
Source record 10075617 at NHTSANHTSA communication ID: 10192782
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to confirm if ECM reprogramming applies. 2. If it applies, reprogram the ECM. See this bulletin for further detail.
Source components: ENGINE AND ENGINE COOLING.
Source record 10192782 at NHTSANHTSA communication ID: 10192763
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: "Brake Judder" during braking, especially when braking at highway speeds. Symptoms of "brake judder": - steering wheel shake - body vibration - brake pedal pulsation IMPORTANT NOTES: If any symptom above occurs when cruising or coasting (not braking), it is not "Brake Judder" and may be tire/wheel related. DO NOT CONFUSE "Brake Judder" with the rapid consistent-speed pedal pulsation that may be felt and only occurs when ABS is activated during hard braking or on slippery road surfaces. ACTION: 1. Inspect the front brake rotors to determine if "machining" ("turning") is possible or if replacement is necessary. 2. Replace both pad pins in both front 4-piston calipers (see PARTS INFORMATION). 3. Replace the front brake pads (see PARTS INFORMATION). See this bulletin for further detail.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10192763 at NHTSANHTSA communication ID: 10192751
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Infiniti?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
Source components: EXTERIOR LIGHTING.
Source record 10192751 at NHTSANHTSA communication ID: 10192749
NHTSA source summary · Original PDF not reviewed by Recallfolio
INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on certain specific 2014-2015 Q50 Hybrid cold state vehicles (listed below) to replace the 12 volt battery. This service will be performed at no cost to the customer for parts or labor. This campaign will apply to vehicles in the following States, only: Colorado, Connecticut, Idaho, Illinois, Indiana, Iowa, Kansas, Maine, Massachusetts, Michigan, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New York, North Dakota, Ohio, Pennsylvania, South Dakota, Utah, Vermont, Washington, Wisconsin, Wyoming. IDENTIFICATION NUMBER Infiniti has assigned identification number P5326 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM.
Source record 10192749 at NHTSANHTSA communication ID: 10192743
NHTSA source summary · Original PDF not reviewed by Recallfolio
This announcement has been updated to include New battery replacement instructions due to the parts shortage New Claims Information
Source components: ELECTRICAL SYSTEM.
Source record 10192743 at NHTSANHTSA communication ID: 10192742
NHTSA source summary · Original PDF not reviewed by Recallfolio
This announcement has been updated to include New battery replacement instructions due to the parts shortage New Claims Information
Source components: ELECTRICAL SYSTEM.
Source record 10192742 at NHTSANHTSA communication ID: 10192737
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plate, front license plate frame and if equipped, the front license plate bracket. See page 2 for example photos. The front sonar parking sensor may activate if: The front license plate is bent outward from its bracket (there is a gap between the license plate and the bracket) OR the front license plate frame is bent or loose and is hanging outward, away from the license plate and/or bracket (there is a gap between the license plate frame and the license plate and/or bracket) OR the bracket is loose and is hanging outward, away from the bumper (there is a gap between the bracket and the bumper). If any of these conditions are found, correct it by removing the gap (straighten the license plate, straighten and/or secure the license plate frame, or secure the bracket, as it applies). - Retest the operation of the front sonar parking sensor. If the issue is not resolved, go to ASIST and the related Electronic Service Manual (ESM) for further diagnosis. See this bulletin for further detail.
Source components: EQUIPMENT · FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: SONAR/ULTRASONIC.
Source record 10192737 at NHTSANHTSA communication ID: 10192731
NHTSA source summary · Original PDF not reviewed by Recallfolio
12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.
Source components: ELECTRICAL SYSTEM.
Source record 10192731 at NHTSANHTSA communication ID: 10192730
NHTSA source summary · Original PDF not reviewed by Recallfolio
12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.
Source components: ELECTRICAL SYSTEM.
Source record 10192730 at NHTSANHTSA communication ID: 10192729
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti would like to remind retailers that the ?Q50 Client Appreciation? program (PC405) will expire on January 30th, 2016. Vehicles serviced on or after that date will no longer be eligible for the program.
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10192729 at NHTSANHTSA communication ID: 10192728
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
Source components: VISIBILITY.
Source record 10192728 at NHTSANHTSA communication ID: 10192721
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be accessed by selecting: * Diagnosis (All Systems) or Diagnosis (One System). Then * BCM Then * THEFT ALM Then * Work Support Then * THEFT ALM TRG See this bulletin for further details.
Source components: ELECTRICAL SYSTEM.
Source record 10192721 at NHTSANHTSA communication ID: 10192718
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM.
Source record 10192718 at NHTSANHTSA communication ID: 10192701
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.
Source components: ELECTRICAL SYSTEM · STEERING.
Source record 10192701 at NHTSANHTSA communication ID: 10192699
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.
Source components: STEERING.
Source record 10192699 at NHTSANHTSA communication ID: 10192697
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.
Source components: ELECTRICAL SYSTEM · STEERING.
Source record 10192697 at NHTSANHTSA communication ID: 10192696
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steering (DAST) and replace the 12 volt battery.
Source components: STEERING.
Source record 10192696 at NHTSANHTSA communication ID: 10192693
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
Source components: VISIBILITY.
Source record 10192693 at NHTSANHTSA communication ID: 10192673
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
Source components: EQUIPMENT.
Source record 10192673 at NHTSANHTSA communication ID: 10192666
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: - The issue of all I-Key "hands free" functions not working may occur intermittently or all the time. - The message "No Key Detected" or similar may show on the Vehicle Information Display (located in the combination meter). - All I-Key remote button functions (door lock/unlock, etc.) WILL work normally when all I-Key "hands free" functions are NOT working. ACTION 1. Inspect the I-Key?s battery on its negative contact side. 2. If excessive scratching is found, replace the battery. 3. Verify all I-Key functions (both "hands free" and remote) work properly after battery replacement. NOTE: Do NOT replace the BCM, I-Key, or other parts for the issue described under IF YOU CONFIRM, if it should occur. See this bulletin for further detail.
Source components: PARKING BRAKE · SEAT BELTS · VEHICLE SPEED CONTROL.
Source record 10192666 at NHTSANHTSA communication ID: 10192659
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards
Source components: BACK OVER PREVENTION:SOFTWARE · SUSPENSION.
Source record 10192659 at NHTSANHTSA communication ID: 10192654
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the latest production standards
Source components: BACK OVER PREVENTION:SOFTWARE.
Source record 10192654 at NHTSANHTSA communication ID: 10192652
NHTSA source summary · Original PDF not reviewed by Recallfolio
Beginning October 14th, 2015 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC405 ?Q50 Client Appreciation?.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10192652 at NHTSANHTSA communication ID: 10192647
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10192647 at NHTSANHTSA communication ID: 10192640
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release power cancel switch operates normally after installing the glove box. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10192640 at NHTSANHTSA communication ID: 10192639
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
Source components: BACK OVER PREVENTION · LANE DEPARTURE · SERVICE BRAKES · WHEELS.
Source record 10192639 at NHTSANHTSA communication ID: 10192630
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION For QX60 Hybrid Vehicles, go to page 4. Q50, Q70, and M35 Hybrid Vehicles The internal combustion (IC) engine in the Q50, Q70, and M35 Hybrid vehicles is started using a high voltage motor that is integrated into the transmission. The high voltage motor gets its power from the high voltage Lithium-Ion (Li-ion) battery that is mounted between the trunk room and the rear seat. The Li-ion battery cannot be recharged using an external battery charger; therefore it is very important that the battery state of charge (SOC) is properly maintained during extended storage periods. Action must to be taken in order to prevent excessive discharge of the high voltage Li-ion battery during an extended storage period. If the reserve capacity of the Li-ion battery is not sufficient, the hybrid system cannot be started. Perform the Battery Discharge Prevention During Extended Storage procedure in this bulletin once a month (every 30 days). NOTE: A discharged high voltage Li-ion battery is not a warrantable issue. See this bulletin for further detail.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT · POWER TRAIN.
Source record 10192630 at NHTSANHTSA communication ID: 10192616
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT.
Source record 10192616 at NHTSANHTSA communication ID: 10192611
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or Current), and the brake fluid level is normal. NOTE: C1A27 is an ICC (Intelligent Cruise Control) DTC. ACTION Reprogram the ABS control unit (ABS) per the Service Procedure in this bulletin. - Part of the Service Procedure, step 20 on page 8, is a confirmation that reprogramming is needed to resolve the incident shown in Figure A and B on page 1. See this bulletin for further detail.
Source components: FORWARD COLLISION AVOIDANCE · POWER TRAIN.
Source record 10192611 at NHTSANHTSA communication ID: 10056785
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. *PE UPDATED 9/10/15. *PE
Source components: VEHICLE SPEED CONTROL:CRUISE CONTROL.
Source record 10056785 at NHTSANHTSA communication ID: 10192609
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. NOTE: If this bulletin does apply (the ECM needs to be reprogrammed), do NOT replace the mass air flow sensor(s). See this bulletin for further detail.
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10192609 at NHTSANHTSA communication ID: 10192603
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front wheels off of the ground so that it can be isolated. ACTION Remove driver?s side airbag and apply felt tape with the SERVICE PROCEDURE starting on page 2. See this bulletin for further detail.
Source components: AIR BAGS · BACK OVER PREVENTION · STEERING · WHEELS.
Source record 10192603 at NHTSANHTSA communication ID: 10192601
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that are linked with Intelligent Key include: - Automatic Drive Positioner (includes driver seat, steering column, and mirror position memory) - Audio (station presets, etc.) - Auto air conditioning and heating (retains the last temperature and mode setting for each Intelligent Key user) - Navigation system (retains the last settings [e.g., Birdview] and clock display preference for each Intelligent Key user) See this bulletin for further detail.
Source components: AIR BAGS · STEERING · VISIBILITY.
Source record 10192601 at NHTSANHTSA communication ID: 10192598
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
Source components: BACK OVER PREVENTION · EQUIPMENT · SERVICE BRAKES · STEERING · WHEELS.
Source record 10192598 at NHTSANHTSA communication ID: 10192573
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners have acidic ingredients. Make sure to follow all instruction in the Appearance and Care Section of the Owner?s Manual. Damage to wheel appearance due to the use of inappropriate chemicals or cleaning products is not covered under warranty. See this bulletin for further detail.
Source components: WHEELS.
Source record 10192573 at NHTSANHTSA communication ID: 10192560
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): - Do not replace the entire combination meter assemby. The front cover of the combination meter assembly is available as a separate service part. - Refer to the Electronic Service Manual, section MWI-Meter, Warning Lamp & Indicator, for replacement information. See this bulletin for further detail.
Source components: LANE DEPARTURE.
Source record 10192560 at NHTSANHTSA communication ID: 10192545
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protector covers help prevent cosmetic rotor corrosion. See this bulletin for further detail.
Source components: WHEELS.
Source record 10192545 at NHTSANHTSA communication ID: 10192533
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE - Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
Source components: EQUIPMENT.
Source record 10192533 at NHTSANHTSA communication ID: 10192528
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). - Odor is most noticeable if the Moonroof shade is left closed while the vehicle sits in the direct sunlight and then after a hot soak the Moonroof shade is opened. NOTE - The Moonroof drain hoses MUST be the cause of the strong sulfur like odor for this bulletin to apply. ACTION Replace the Moonroof drain hoses with the Service Procedure starting on the next page AND deodorize with an ozone generator as needed AND THEN replace in-cabin microfilter. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM · VISIBILITY.
Source record 10192528 at NHTSANHTSA communication ID: 10192523
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Information. While replacing the door finisher, also replace the main power window switch. See this bulletin for further detail.
Source components: POWER TRAIN · VEHICLE SPEED CONTROL.
Source record 10192523 at NHTSANHTSA communication ID: 10192515
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: The MIL is ON after the engine has been idling a while and one or both of the following DTCs are found stored in the ECM: - P0171 (FUEL SYS-LEAN-B1) - P0174 (FUEL SYS-LEAN-B2) ACTION: 1. Confirm this bulletin applies. - Compare the vehicle?s current ECM part number to those listed in Table A (see page 5). 2. If the ECM part number does not match one listed in Table A, this bulletin does not apply. Go back to ASIST for further diagnostic and repair information. 3. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.
Source components: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE.
Source record 10192515 at NHTSANHTSA communication ID: 10192514
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
Source components: AIR BAGS · BACK OVER PREVENTION · EQUIPMENT.
Source record 10192514 at NHTSANHTSA communication ID: 10192511
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
Source components: EQUIPMENT.
Source record 10192511 at NHTSANHTSA communication ID: 10192505
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10192505 at NHTSANHTSA communication ID: 10192504
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a radio is replaced for any reason, and a customer has an active subscription to any of the above services, OR If a customer claims to have an active subscription to any of the above services, AND any portion of the subscribed service is not operating, ... follow the steps in this bulletin to activate/refresh the service.
Source components: SUSPENSION.
Source record 10192504 at NHTSANHTSA communication ID: 10192503
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION In an Applied Vehicle, maintenance reminders (when set) are displayed in the following two locations: - Meter (Information Display) - APPS Screen (Maintenance Note App) Maintenance reminders set in the meter settings will display on the Information Display. Maintenance reminders set in the Maintenance Note App will display on the APPS screen. See this bulletin for more detail.
Source components: BACK OVER PREVENTION:DISPLAY FUNCTION.
Source record 10192503 at NHTSANHTSA communication ID: 10192502
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION MULTI A/V Configuration using CONSULT-III plus (C-III plus) There are many configurations of the Infiniti InTouch system. Typically, if the MULTI A/V is not configured properly on a navi equipped vehicle, you will see a clock with no hands on the upper display. If in a situation where the MULTI A/V needs to be manually configured. Please see this bulletin for further details.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10192502 at NHTSANHTSA communication ID: 10192492
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelligent Key registration instructions. - One (1) Intelligent Key Is Lost ----- Page 2 - Two (2) Intelligent Keys Are Lost ----- Page 3 See this bulletin for further detail.
Source components: COMMUNICATION: VEHICLE TO INFRASTRUCTURE.
Source record 10192492 at NHTSANHTSA communication ID: 10057130
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: 2014 Q50(V37) : OWNERS ARE OFFERED TO HAVE THE AUDIO SYSTEM SOFTWARE UPGRADED. INFINITI DEALERS ARE PERFORMING THIS UPGRADE AT NO COST. *LJ
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10057130 at NHTSANHTSA communication ID: 10056391
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, A PRODUCT UPDATE, FOR IN TOUCH AUDIO SYSTEM SOFTWARE, IS BEING OFFERED AND IS DESIGNED TO IMPROVE FUNCTIONALITY OF IN TOUCH SYSTEM. MODEL 2014 Q50. *PE UPDATE 12/12/14. *PE UPDATED 3/31/15. *PE
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10056391 at NHTSANHTSA communication ID: 10192489
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10192489 at NHTSANHTSA communication ID: 10192488
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION As part of Infiniti?s commitment to continually improve both the quality and durability of our products, Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced. With this Q50 Customer Satisfaction Initiative, all Infiniti retailers are authorized to perform this service upgrade at no cost to the customer for parts or labor. This Customer Satisfaction Initiative is intended to improve the overall driving experience, and to add additional features, to maximize the driving experience of Q50 owners. See this bulletin for further details.
Source components: EQUIPMENT.
Source record 10192488 at NHTSANHTSA communication ID: 10192484
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION After replacement of a CAN Gateway Module, the new module must be configured with the correct part number to complete the repair. Use the part number listed in this bulletin for all trim levels of the Applied Vehicles. See this bulletin for further details.
Source components: ELECTRICAL SYSTEM.
Source record 10192484 at NHTSANHTSA communication ID: 10192479
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM · ENGINE.
Source record 10192479 at NHTSANHTSA communication ID: 10192475
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
Source components: ELECTRICAL SYSTEM · POWER TRAIN.
Source record 10192475 at NHTSANHTSA communication ID: 10192467
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU COFIRM The driver and front passenger doors will not unlock using the one-touch door unlock sensor, and the Touch Sensitive Door Sensor feature is set to ON. ACTION 1. Use Signal Tech-II to check/test signals from the BCM and the Intelligent Key. 2. Replace the Intelligent Key or BCM based on the test result. See this bulletin for further detail.
Source components: LATCHES/LOCKS/LINKAGES.
Source record 10192467 at NHTSANHTSA communication ID: 10192454
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM One or both steering wheel switch chrome finishers on an Applied Vehicle has come off. ACTION Follow the procedure in this bulletin to install the new steering wheel switch chrome finisher(s) listed in the Parts Information section. NOTE - Do not replace the steering wheel assembly for this incident, if it should occur. See this bulletin for further detail.
Source components: EQUIPMENT · STEERING · STRUCTURE.
Source record 10192454 at NHTSANHTSA communication ID: 10192450
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced.
Source components: ELECTRICAL SYSTEM.
Source record 10192450 at NHTSANHTSA communication ID: 10192449
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover.
Source components: ELECTRICAL SYSTEM.
Source record 10192449 at NHTSANHTSA communication ID: 10192448
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover.
Source components: ELECTRICAL SYSTEM.
Source record 10192448 at NHTSANHTSA communication ID: 10192447
NHTSA source summary · Original PDF not reviewed by Recallfolio
Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in the Q50 manufactured after their vehicle was produced.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10192447 at NHTSANHTSA communication ID: 10192446
NHTSA source summary · Original PDF not reviewed by Recallfolio
INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover. This service will be performed at no charge for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number P4249 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign.
Source components: ELECTRICAL SYSTEM.
Source record 10192446 at NHTSANHTSA communication ID: 10056479
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A FUSE BOX B+ TERMINAL COVER IS BEING INSTALL ON CERTAIN HYBRID VEHICLES. MODEL 2014 Q50, Q50 HYBRID. *PE
Source components: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS.
Source record 10056479 at NHTSANHTSA communication ID: 10192443
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION When performing Direct Adaptive Steering (DAST) Calibration (Mode 1): Always use an alignment rack with the front wheels positioned on the turntables and the pins removed. The front wheels must be allowed to move freely. DO NOT perform DAST Calibration (MODE 1) with the front wheels in any other position then listed above. To prevent damaging the spiral cable during DAST Calibration (MODE 1), follow instruction in the ESM. See this bulletin for further detail.
Source components: STEERING · STEERING:AUTOMATED/ADAPTIVE STEERING.
Source record 10192443 at NHTSANHTSA communication ID: 10192433
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM: The rear brakes squeak when braking while the brakes are at normal operating temperature AND the applied vehicle is equipped with single piston rear brake calipers. ACTION: Replace the hardware on both rear brake calipers with the kit listed in PARTS INFORMATION in this bulletin. NOTE: Machining of the rotors is not necessary. Refer to the Electronic Service Manual (ESM), section BR-Brake System, for removal and installation. See this bulletin for further detail.
Source components: SERVICE BRAKES, HYDRAULIC.
Source record 10192433 at NHTSANHTSA communication ID: 10056179
NHTSA source summary · Original PDF not reviewed by Recallfolio
INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE
Source components: EQUIPMENT:ELECTRICAL.
Source record 10056179 at NHTSANHTSA communication ID: 10192416
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually configured. Configuration settings are not "spelled out" in C-III plus. For example, under Intelligent Key Type the designation "0" is used in place of "without I-KEY". Currently, the Electronic Service Manual (ESM) does not have a definition chart. The ESM will be updated with this information. Updated ESMs will be distributed to the field as quickly as possible. Until the updated ESMs are made available, please use the chart on the next page to assist in performing a manual configuration on the applied vehicles listed above. See this bulletin for further detail.
Source components: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM · EQUIPMENT.
Source record 10192416 at NHTSANHTSA communication ID: 10192399
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM Using chassis ear, a rattle noise coming from the rear propeller shaft center bearing under the following conditions - Light to moderate acceleration, and between 2,000 and 2,800 rpm. ACTION Replace the rear propeller shaft with the new one (new style) listed in the Parts Information of this bulletin. See this bulletin for further detail.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · POWER TRAIN.
Source record 10192399 at NHTSANHTSA communication ID: 10192396
NHTSA source summary · Original PDF not reviewed by Recallfolio
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10192396 at NHTSANHTSA communication ID: 10192392
NHTSA source summary · Original PDF not reviewed by Recallfolio
IF YOU CONFIRM When initially applying the brakes: * The brakes are too sensitive and may unexpectedly grab with a lower than normal pedal pressure. AND * Only occurs at ambient temperatures below 40°F (4°C). NOTE: This Service Procedure will not change or affect any braking sensitivity above 40°F (4°C). ACTION 1. Bleed the brake hydraulic system. 2. Reprogram the Brake Controller. 3. Erase all DTCs present. Please see this bulletin for further details.
Source components: ELECTRICAL SYSTEM:SOFTWARE · SERVICE BRAKES, HYDRAULIC.
Source record 10192392 at NHTSA