The vehicle dossier US · 2020
2020 Hyundai
SANTA FEProblems & recalls
213 distinct owner reports in the NHTSA snapshot. Engine appears in 83 of them. Explore what was reported—and which official actions are on file.
01 / Owner-reported evidence
What owners reported.
Categories attached to 213 distinct reports. A report can mention more than one component, so category totals can overlap.
See original component labels
These are reports made to NHTSA, not verified diagnoses. More reports can reflect more vehicles, more time on the road, or greater reporting activity.
The reporting timeline
When reports arrived.
Reports by year filed, not by the year a problem occurred. Showing the latest 7 years with reports.
15,000 miles is the median among 45 reports with usable mileage. The middle half spans 1,708–61,000 miles.
This describes the submitted reports. It does not predict when a vehicle will fail.
02 / Official safety campaigns
2 recall campaigns on file.
A campaign can cover only certain production dates or configurations. The count does not tell you whether an individual car has an open recall.
TRAILER HITCHESCampaign 23V181000
A park-outside advisory is recorded. Verify applicability immediately with NHTSA or the manufacturer.
Reported concern
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Manufacturer’s stated response
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Manufacturer campaign: 244
Read campaign 23V181000 at NHTSAVISIBILITY:WINDSHIELDCampaign 21V00M000
Reported concern
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Manufacturer’s stated response
Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
Manufacturer campaign: 216
Read campaign 21V00M000 at NHTSA03 / The manufacturer’s record
Instructions. Updates. Responses.
110 distinct communications list this model-year. Showing the latest 12. A matching model-year does not establish that every engine, trim or reported symptom is covered.
26-01-013H-2 DNCertain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. The California Air Resources Board has determined that these vehicles…NHTSA ID 11033700
Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. The California Air Resources Board has determined that these vehicles may be releasing air pollutants which exceed Federal and California standards.
Campaign / software reference: 9C2
Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.
Source record 11033700 at NHTSA26-01-013H-2 TSBCertain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. This bulletin provides instructions for updating the Engine Control M…NHTSA ID 11033699
Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. This bulletin provides instructions for updating the Engine Control Module (ECM) to address this condition.
Campaign / software reference: 9C2
Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.
Source record 11033699 at NHTSA9C2 060518Following completion of Service Campaign 9C2 (Theta II Emissions Improvement), certain vehicles may exhibit a brief hesitation or rough shifting condition during cold start operation. If present, this condition is expected to o…NHTSA ID 11033705
Following completion of Service Campaign 9C2 (Theta II Emissions Improvement), certain vehicles may exhibit a brief hesitation or rough shifting condition during cold start operation. If present, this condition is expected to occur only within approximately the first 1-3 minutes after engine start, while the catalyst is reaching its normal operating temperature.
Campaign / software reference: 9C2
Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.
Source record 11033705 at NHTSA9C2 DCS 260518Following completion of Service Campaign 9C2 (Theta II Emissions Improvement), certain vehicles may exhibit a brief hesitation or rough shifting condition during cold start operation. If present, this condition is expected to o…NHTSA ID 11033701
Following completion of Service Campaign 9C2 (Theta II Emissions Improvement), certain vehicles may exhibit a brief hesitation or rough shifting condition during cold start operation. If present, this condition is expected to occur only within approximately the first 1-3 minutes after engine start, while the catalyst is reaching its normal operating temperature.
Campaign / software reference: 9C2
Components: ELECTRICAL SYSTEM · ENGINE. Confirm detailed applicability in the original document.
Source record 11033701 at NHTSA9C2 OLCertain 2019 – 2020 model year Santa Fe, 2017 – 2018 model year Santa Fe Sport, 2015 – 2019 model year Sonata, and 2018 – 2021 model year Tucson vehicles may exhibit elevated engine-out emissions. Hyundai is conducting a servic…NHTSA ID 11031416
Certain 2019 – 2020 model year Santa Fe, 2017 – 2018 model year Santa Fe Sport, 2015 – 2019 model year Sonata, and 2018 – 2021 model year Tucson vehicles may exhibit elevated engine-out emissions. Hyundai is conducting a service campaign to update the Engine Control Module (ECM) Software for vehicles equipped with the (2.4 GDI) Theta II engine to improve engine combustion and fuel trim adaptations.
Campaign / software reference: 9C2
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11031416 at NHTSADTN DLThe National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN…NHTSA ID 11032523
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11032523 at NHTSADTN DCSThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co.…NHTSA ID 11032522
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
Components: AIR BAGS. Confirm detailed applicability in the original document.
Source record 11032522 at NHTSA9C2 Susp DCSHyundai Motor America is currently investigating an ongoing issue with software GDS event #1383 related to 2015MY Sonata (LFA) 2.4L vehicles. The matter is currently being investigated for a resolution as soon as possible. The …NHTSA ID 11030625
Hyundai Motor America is currently investigating an ongoing issue with software GDS event #1383 related to 2015MY Sonata (LFA) 2.4L vehicles. The matter is currently being investigated for a resolution as soon as possible. The impacted vehicles related to this event will not show open on the VIN in WebDCS while this event is under suspension.
Campaign / software reference: 9C2
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11030625 at NHTSA9C2 Susp DNHyundai Motor America is currently investigating an ongoing issue with software GDS event #1383 related to 2015MY Sonata (LFA) 2.4L vehicles. The matter is currently being investigated for a resolution as soon as possible. The …NHTSA ID 11030619
Hyundai Motor America is currently investigating an ongoing issue with software GDS event #1383 related to 2015MY Sonata (LFA) 2.4L vehicles. The matter is currently being investigated for a resolution as soon as possible. The impacted vehicles related to this event will not show open on the VIN in WebDCS while this event is under suspension.
Campaign / software reference: 9C2
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11030619 at NHTSA26-01-013H-1 DCSCertain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. Technical Service Bulletin (TSB) 26-01-013H-1 provides instructions f…NHTSA ID 11029941
Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. Technical Service Bulletin (TSB) 26-01-013H-1 provides instructions for updating the Engine Control Module (ECM) to address this condition.
Campaign / software reference: 9C2
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11029941 at NHTSA26-01-013H-1 DNCertain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions.NHTSA ID 11029940
Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions.
Campaign / software reference: 9C2
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11029940 at NHTSA26-01-013H-1 TSBCertain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. This bulletin provides instructions for updating the Engine Control M…NHTSA ID 11029939
Certain Santa Fe (TMA), Santa Fe Sport (AN), Sonata (LFA), and Tucson (TL) vehicles equipped with Theta II engines may exhibit elevated engine-out emissions. This bulletin provides instructions for updating the Engine Control Module (ECM) to address this condition.
Campaign / software reference: 9C2
Components: ENGINE. Confirm detailed applicability in the original document.
Source record 11029939 at NHTSARecords below contain the NHTSA bulk summary unless a document-reviewed explainer is linked. A service bulletin is not a safety recall or a promise of a free repair. Records may be revised or superseded; verify the current document with the manufacturer.
04 / Agency investigations
Official inquiries.
An investigation is an inquiry into a potential concern. Its presence does not establish a defect, and a closed case does not certify a car’s condition.
Loss of Motive PowerDP22003
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recorded closure: Dec 12, 2023
Find investigation DP22003Your next step
Take good questions
to the inspection.
Use these prompts with a qualified inspector. This page is research, not a diagnosis or a substitute for a hands-on inspection.