The manufacturer’s record · Page 3 of 8
Original record summaries, dates and identifiers for this model-year. Records 201–300 of 748, ordered newest first. Dated records on this page: Apr 22, 2014–Feb 1, 2016.
Back to 2004 Hummer H2 problems & recallsThis archive includes service bulletins, warranty notices, software instructions and other communications. Records may repeat or supersede earlier instructions. A model-year association is not proof that a document covers every engine, trim, VIN or reported symptom, or that a repair is free.
NHTSA download snapshot: Sep 28, 2026. These are communication associations for this vehicle, not unique defects. How records are joined and counted.
NHTSA communication ID: 10116863
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10116863 at NHTSANHTSA communication ID: 10112299
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10112299 at NHTSANHTSA communication ID: 10114986
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
Source components: ELECTRICAL SYSTEM.
Source record 10114986 at NHTSANHTSA communication ID: 10114980
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that when dialing certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114980 at NHTSANHTSA communication ID: 10114979
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
Source components: ELECTRICAL SYSTEM:SOFTWARE · EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10114979 at NHTSANHTSA communication ID: 10114977
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:ELECTRICAL.
Source record 10114977 at NHTSANHTSA communication ID: 10114954
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL · FUEL SYSTEM, GASOLINE · FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY.
Source record 10114954 at NHTSANHTSA communication ID: 10201098
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10201098 at NHTSANHTSA communication ID: 10190512
NHTSA source summary · Original PDF not reviewed by Recallfolio
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
Source components: ELECTRICAL SYSTEM · EQUIPMENT.
Source record 10190512 at NHTSANHTSA communication ID: 10190504
NHTSA source summary · Original PDF not reviewed by Recallfolio
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
Source components: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10190504 at NHTSANHTSA communication ID: 10190503
NHTSA source summary · Original PDF not reviewed by Recallfolio
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
Source components: ENGINE · POWER TRAIN:AUTOMATIC TRANSMISSION.
Source record 10190503 at NHTSANHTSA communication ID: 10115143
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10115143 at NHTSANHTSA communication ID: 10115128
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10115128 at NHTSANHTSA communication ID: 10137249
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10137249 at NHTSANHTSA communication ID: 10137246
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10137246 at NHTSANHTSA communication ID: 10115126
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
Source components: ELECTRICAL SYSTEM.
Source record 10115126 at NHTSANHTSA communication ID: 10114903
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114903 at NHTSANHTSA communication ID: 10114894
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
Source components: STRUCTURE:FRAME AND MEMBERS · SUSPENSION.
Source record 10114894 at NHTSANHTSA communication ID: 10127238
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
Source components: ELECTRICAL SYSTEM.
Source record 10127238 at NHTSANHTSA communication ID: 10127230
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10127230 at NHTSANHTSA communication ID: 10127184
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about the replacement new version compressor will be a dual stage compressor. Technician should not Service Programming System program the replacement module, the module comes preprogrammed.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10127184 at NHTSANHTSA communication ID: 10113787
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
Source components: SEAT BELTS · SEAT BELTS:FRONT:BUCKLE ASSEMBLY.
Source record 10113787 at NHTSANHTSA communication ID: 10115067
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
Source components: ELECTRICAL SYSTEM.
Source record 10115067 at NHTSANHTSA communication ID: 10113687
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113687 at NHTSANHTSA communication ID: 10115026
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
Source components: ELECTRICAL SYSTEM.
Source record 10115026 at NHTSANHTSA communication ID: 10115016
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are unable to receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.
Source components: ELECTRICAL SYSTEM · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10115016 at NHTSANHTSA communication ID: 10113664
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.
Source components: POWER TRAIN:AUTOMATIC TRANSMISSION · POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES.
Source record 10113664 at NHTSANHTSA communication ID: 10113662
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
Source components: FUEL SYSTEM, OTHER.
Source record 10113662 at NHTSANHTSA communication ID: 10113654
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113654 at NHTSANHTSA communication ID: 10113652
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10113652 at NHTSANHTSA communication ID: 10113614
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113614 at NHTSANHTSA communication ID: 10114474
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114474 at NHTSANHTSA communication ID: 10114470
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: ELECTRICAL SYSTEM · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114470 at NHTSANHTSA communication ID: 10135417
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on upgrading certain OnStar Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135417 at NHTSANHTSA communication ID: 10113784
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information to dealership personnel on upgrading certain OnStar Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
Source components: ELECTRICAL SYSTEM.
Source record 10113784 at NHTSANHTSA communication ID: 10135369
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
Source components: ELECTRICAL SYSTEM.
Source record 10135369 at NHTSANHTSA communication ID: 10135368
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .
Source components: SUSPENSION.
Source record 10135368 at NHTSANHTSA communication ID: 10113722
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on communication with OnStar® module after Canadian cellular upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113722 at NHTSANHTSA communication ID: 10113721
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .
Source components: SUSPENSION:FRONT.
Source record 10113721 at NHTSANHTSA communication ID: 10113720
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10113720 at NHTSANHTSA communication ID: 10114408
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114408 at NHTSANHTSA communication ID: 10113531
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10113531 at NHTSANHTSA communication ID: 10139437
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
Source components: ELECTRICAL SYSTEM.
Source record 10139437 at NHTSANHTSA communication ID: 10139433
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
Source components: ELECTRICAL SYSTEM.
Source record 10139433 at NHTSANHTSA communication ID: 10139422
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
Source components: ENGINE AND ENGINE COOLING.
Source record 10139422 at NHTSANHTSA communication ID: 10114352
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Source components: TIRES · WHEELS.
Source record 10114352 at NHTSANHTSA communication ID: 10114343
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10114343 at NHTSANHTSA communication ID: 10114342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114342 at NHTSANHTSA communication ID: 10094888
NHTSA source summary · Original PDF not reviewed by Recallfolio
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10094888 at NHTSANHTSA communication ID: 10139199
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
Source components: SUSPENSION.
Source record 10139199 at NHTSANHTSA communication ID: 10126237
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
Source components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM.
Source record 10126237 at NHTSANHTSA communication ID: 10126231
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information provides the proper way to install the floor mats .
Source components: EQUIPMENT.
Source record 10126231 at NHTSANHTSA communication ID: 10114759
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10114759 at NHTSANHTSA communication ID: 10114746
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
Source components: ENGINE.
Source record 10114746 at NHTSANHTSA communication ID: 10114724
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about customers may inquire about the availability of the passenger compartment air filter. Dealer should advise the customer starting in 2003 the passenger compartment air filter is no longer available as a factory option. For vehicles that are 2007 and later a cabin air filter may be able to be added. Refer to the latest version of PI1216.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER · EQUIPMENT:ELECTRICAL.
Source record 10114724 at NHTSANHTSA communication ID: 10114705
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10114705 at NHTSANHTSA communication ID: 10114240
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114240 at NHTSANHTSA communication ID: 10114239
NHTSA source summary · Original PDF not reviewed by Recallfolio
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10114239 at NHTSANHTSA communication ID: 10252163
NHTSA source summary · Original PDF not reviewed by Recallfolio
XM Audio Traffic And Travel Link Availability And Operation.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10252163 at NHTSANHTSA communication ID: 10245951
NHTSA source summary · Original PDF not reviewed by Recallfolio
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10245951 at NHTSANHTSA communication ID: 10135356
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Source components: EQUIPMENT:APPLIANCE:AIR CONDITIONER.
Source record 10135356 at NHTSANHTSA communication ID: 10114315
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin explains how to measure for oil consumpsion and possible reasons for loss of oil.
Source components: EQUIPMENT:MECHANICAL.
Source record 10114315 at NHTSANHTSA communication ID: 10135342
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10135342 at NHTSANHTSA communication ID: 10135337
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10135337 at NHTSANHTSA communication ID: 10114299
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10114299 at NHTSANHTSA communication ID: 10135322
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
Source components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10135322 at NHTSANHTSA communication ID: 10135321
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10135321 at NHTSANHTSA communication ID: 10112251
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
Source components: ENGINE AND ENGINE COOLING.
Source record 10112251 at NHTSANHTSA communication ID: 10150637
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to use floor mats.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10150637 at NHTSANHTSA communication ID: 10142226
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to use floor mats.
Source components: EQUIPMENT.
Source record 10142226 at NHTSANHTSA communication ID: 10137805
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on how to use floor mats.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10137805 at NHTSANHTSA communication ID: 10150627
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the dealers on how to submit a product information report.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10150627 at NHTSANHTSA communication ID: 10142208
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the dealers on how to submit a product information report.
Source components: EQUIPMENT.
Source record 10142208 at NHTSANHTSA communication ID: 10137787
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the dealers on how to submit a product information report.
Source components: EQUIPMENT · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10137787 at NHTSANHTSA communication ID: 10138682
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides a diagnostic tip to install a temporary dowl rod to perform an alignment.
Source components: EQUIPMENT · EQUIPMENT ADAPTIVE/MOBILITY · EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138682 at NHTSANHTSA communication ID: 10112160
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
Source components: EQUIPMENT ADAPTIVE/MOBILITY.
Source record 10112160 at NHTSANHTSA communication ID: 10112137
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
Source components: EQUIPMENT:ELECTRICAL · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10112137 at NHTSANHTSA communication ID: 10140437
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
Source components: ENGINE · EQUIPMENT.
Source record 10140437 at NHTSANHTSA communication ID: 10138592
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138592 at NHTSANHTSA communication ID: 10137842
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
Source components: ENGINE AND ENGINE COOLING · EQUIPMENT.
Source record 10137842 at NHTSANHTSA communication ID: 10140434
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
Source components: STEERING:HYDRAULIC POWER ASSIST:PUMP.
Source record 10140434 at NHTSANHTSA communication ID: 10138589
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
Source components: STEERING · STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS.
Source record 10138589 at NHTSANHTSA communication ID: 10137839
NHTSA source summary · Original PDF not reviewed by Recallfolio
This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
Source components: STEERING.
Source record 10137839 at NHTSANHTSA communication ID: 10112116
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
Source components: ENGINE AND ENGINE COOLING.
Source record 10112116 at NHTSANHTSA communication ID: 10140367
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
Source components: EQUIPMENT.
Source record 10140367 at NHTSANHTSA communication ID: 10138582
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138582 at NHTSANHTSA communication ID: 10137832
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
Source components: EQUIPMENT.
Source record 10137832 at NHTSANHTSA communication ID: 10140363
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the dealers on how to submit a product information report.
Source components: EQUIPMENT.
Source record 10140363 at NHTSANHTSA communication ID: 10138578
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the dealers on how to submit a product information report.
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10138578 at NHTSANHTSA communication ID: 10137828
NHTSA source summary · Original PDF not reviewed by Recallfolio
This information bulletin provides the dealers on how to submit a product information report.
Source components: EQUIPMENT.
Source record 10137828 at NHTSANHTSA communication ID: 10248444
NHTSA source summary · Original PDF not reviewed by Recallfolio
Vehicle Recalls
Source components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL.
Source record 10248444 at NHTSANHTSA communication ID: 10126285
NHTSA source summary · Original PDF not reviewed by Recallfolio
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels.
Source components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10126285 at NHTSANHTSA communication ID: 10125956
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC..
Source record 10125956 at NHTSANHTSA communication ID: 10125953
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
Source components: EQUIPMENT · EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Source record 10125953 at NHTSANHTSA communication ID: 10246952
NHTSA source summary · Original PDF not reviewed by Recallfolio
Programming And Activation Of Replacement OnStar Modules.
Source components: EQUIPMENT:ELECTRICAL.
Source record 10246952 at NHTSANHTSA communication ID: 10137929
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin advises the technician to update the Onstar from an analog system to a digital system if the customer wishes.
Source components: ELECTRICAL SYSTEM:SOFTWARE.
Source record 10137929 at NHTSANHTSA communication ID: 10137919
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
Source components: EQUIPMENT.
Source record 10137919 at NHTSANHTSA communication ID: 10112069
NHTSA source summary · Original PDF not reviewed by Recallfolio
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
Source components: ENGINE · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR.
Source record 10112069 at NHTSANHTSA communication ID: 10137901
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
Source components: FUEL SYSTEM, GASOLINE.
Source record 10137901 at NHTSANHTSA communication ID: 10135219
NHTSA source summary · Original PDF not reviewed by Recallfolio
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
Source components: EXTERIOR LIGHTING.
Source record 10135219 at NHTSA